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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68705 Views
  • 16 replies
  • 37 likes
  • 68705 Views
  • 16 replies
  • 37 likes

Song change feedback sounds missing

The notification beeps are no longer playing on song change on my iphone. i disabled and reenabled the option and restarted the app but it's had no effect. Was this removed intentionally or a bug?

  • Casual Listener
  • The notification beeps are no longer playing on song change on my iphone. i disabled and reenabled the option and restarted the app but it's had no effect. Was this removed intentionally or a bug?
  • jeremygoh
  • Community Legend
  • 1893 Views
  • 1 replies
  • 1 likes
  • 1893 Views
  • 1 replies
  • 1 likes

Premiun service problem

I have a premium service but I can only play when I'm connected to wifi. I have an iPhone 4 and an unlimited internet data service. At first I could connect without problems, but two months ago only reproduce the lists are enabled for offline. What s...

  • Newbie
  • I have a premium service but I can only play when I'm connected to wifi. I have an iPhone 4 and an unlimited internet data service. At first I could connect without problems, but two months ago only ...
  • jeremygoh
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Songs not listed on album on Spotify app

I found out an album on internet; when I click open on spotify, in the app there are no songs listed.For instance:https://spotify.com/?_ga=1.244191493.1292153873.1410817243Can you explain me why?Thank you.

  • Newbie
  • I found out an album on internet; when I click open on spotify, in the app there are no songs listed. For instance: https://spotify.com/?_ga=1.244191493.1292153873.1410817243 Can you explain m...
  • jeremygoh
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Music is not showing up

My Spotify app on my iPhone 4S is not displaying any of my playlists. "Local Files" and "Starred" appear, however will not load any of the songs. Under my "saved songs" only one is listed. I have the app installed on my iPhone 5S, and it works just f...

  • Newbie
  • My Spotify app on my iPhone 4S is not displaying any of my playlists.  "Local Files" and "Starred" appear, however will not load any of the songs.  Under my "saved songs" only one is listed...
  • kbrooksc
  • Community Legend
  • 1099 Views
  • 1 replies
  • 0 likes
  • freeze
    no music
    no saved songs
    no sound
    Not showing up
    playlists gone
    slow
  • 1099 Views
  • 1 replies
  • 0 likes

Much space locally

Hi,Why does Spotify free take up so much space on my Iphone and Ipad, over 400 and 600MB. I have no music saved locally. Regards,John

  • Newbie
  • Hi, Why does Spotify free take up so much space on my Iphone and Ipad, over 400 and 600MB. I have no music saved locally. Regards, John
  • dinomight
  • Spotify Star
  • 577 Views
  • 1 replies
  • 0 likes
  • 577 Views
  • 1 replies
  • 0 likes

Solved!! Will not sync!

A while ago I had purchased an album off of iTunes due to it not being on Spotify at the time, I had synced but the files were weird becuase it was iTunes. They wouldn't even play on my computer. Recently, the album (Rascal Flatts: Rewind if it makes...

  • Regular
  • A while ago I had purchased an album off of iTunes due to it not being on Spotify at the time, I had synced but the files were weird becuase it was iTunes. They wouldn't even play on my computer. Rec...
  • lonsjosephk
  • Regular
  • 627 Views
  • 4 replies
  • 0 likes
  • 627 Views
  • 4 replies
  • 0 likes

Solved!! Report your crashing spotify iphone app here

This thread is an attempt to capture how many people are experiencing problems with the spotify iphone app. If you are experiencing regular crashing problems with the iphone spotify app, please write which iphone model you have, which IOS and which v...

  • Regular
  • This thread is an attempt to capture how many people are experiencing problems with the spotify iphone app.   If you are experiencing regular crashing problems with the iphone spotify app, p...
  • meahtenoha
  • Spotify
  • 35405 Views
  • 129 replies
  • 5 likes
  • 35405 Views
  • 129 replies
  • 5 likes

Playlists disappeared on iphone

Hi! I'm using Spotify on my computer as well as my iphone. Now it seems like all my playlists have disappeared from Spotify on iPhone. When I log in on my computer though, they are all there. I have tried logging out and back in - no change. I tried ...

  • Newbie
  • Hi! I'm using Spotify on my computer as well as my iphone. Now it seems like all my playlists have disappeared from Spotify on iPhone. When I log in on my computer though, they are all there. I hav...
  • 349 Views
  • 0 replies
  • 0 likes
  • 349 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect For Desktop App

My iPhone will not show the name of my laptop onder the connect section. So therefore i cannot control it wirelessly from my iPhone. it is under the same wifi and on my laptop it shows my device but on my phone it does not. How can i Fix this?

  • Newbie
  • My iPhone will not show the name of my laptop onder the connect section. So therefore i cannot control it wirelessly from my iPhone. it is under the same wifi and on my laptop it shows my device but ...
  • MattSuda
  • Spotify Star
  • 639 Views
  • 1 replies
  • 0 likes
  • 639 Views
  • 1 replies
  • 0 likes

Problem on iPod touch - stop playing, can't sync and not detected by Spotify on MacOSX

Hello, When I`m using my iPod touch on a SoundDock, songs don`t start playing, only after seeking the song, the sound starts. After 50% of the song, the sound stops, but it is still playing. Even when pausing and resuming, the sound don`t come out. T...

  • Casual Listener
  • Hello,          When I`m using my iPod touch on a SoundDock, songs don`t start playing, only after seeking the song, the sound starts. After 50% of the song, the sound st...
  • 444 Views
  • 0 replies
  • 0 likes
  • 444 Views
  • 0 replies
  • 0 likes

iOS App is absolutely worthless.

Four issues that plague the latest few updates that make me want to switch to Rdio: 1. App stuck on Shuffle. Only way to resolve this is to delete and reinstall the App. 2. What happened to the album subdivision in saved Artists? Now under each artis...

  • Newbie
  • Four issues that plague the latest few updates that make me want to switch to Rdio: 1. App stuck on Shuffle. Only way to resolve this is to delete and reinstall the App. 2. What happened to the a...
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

iPhone Not Being Detected By Devices

Hi everyone. I purchased Premium Spotify yesterday with the student discount. I downloaded the Spotify application on both my MacBook Pro and my iPhone. I tried to sync my phone on spotify to get all my music on my phone, but my iPhone won't detect u...

  • Newbie
  • Hi everyone. I purchased Premium Spotify yesterday with the student discount. I downloaded the Spotify application on both my MacBook Pro and my iPhone. I tried to sync my phone on spotify to get all...
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes

app crashing

the last update meant that i cant accsess the app without it crashing. its not just me having this problem. ive tried everything thats been said reinstalling then resetting the phone then installing again and made no progress. i would really like it ...

  • Casual Listener
  • the last update meant that i cant accsess the app without it crashing. its not just me having this problem. ive tried everything thats been said reinstalling then resetting the phone then installing ...
  • gnr8788
  • Music Fan
  • 437 Views
  • 2 replies
  • 2 likes
  • 437 Views
  • 2 replies
  • 2 likes

can't download the app?plz help!

I can't download the app on appstore, i just keep gettin this : To download this article for free from the store? This article will be added to your purchase. and will be available for you even if your family sharing status will be changed what is th...

  • Casual Listener
  • I can't download the app on appstore, i just keep gettin this : To download this article for free from the store? This article will be added to your purchase. and will be available for you even ...
  • lil_bucki
  • Casual Listener
  • 947 Views
  • 2 replies
  • 0 likes
  • 947 Views
  • 2 replies
  • 0 likes

Songs playing silent

Hi, I have a spotify premium and have no isses when playing spotify on my laptop. However on my iphone recently I am having the issue where every now and then a song will play silent.I have had premium for a long time and this has not been an issue u...

  • Casual Listener
  • Hi,   I have a spotify premium and have no isses when playing spotify on my laptop. However on my iphone recently I am having the issue where every now and then a song will play silent.I hav...
  • bethyj
  • Casual Listener
  • 2046 Views
  • 2 replies
  • 0 likes
  • 2046 Views
  • 2 replies
  • 0 likes

Track not saving for offline mode

So I've been trying to download a Spotify-created playlist to listen to offline on my iPad and there's one track that absolutely refuses to be saved. Rather than showing the green - or even the grey - arrow, it shows an orange-red exclamation point. ...

  • Newbie
  • So I've been trying to download a Spotify-created playlist to listen to offline on my iPad and there's one track that absolutely refuses to be saved. Rather than showing the green - or even the grey ...
  • jeremygoh
  • Community Legend
  • 476 Views
  • 1 replies
  • 0 likes
  • 476 Views
  • 1 replies
  • 0 likes

Solved!! Control center and radio

So I just noticed today that if you stream music from the radio section the back button on the control center gets replaced with a button for thumbs up, thumbs down and add to library, the add to library button doesn't work, any idea on how to enable...

  • Casual Listener
  • So I just noticed today that if you stream music from the radio section the back button on the control center gets replaced with a button for thumbs up, thumbs down and add to library, the add to lib...
  • MattSuda
  • Spotify Star
  • 1144 Views
  • 2 replies
  • 0 likes
  • 1144 Views
  • 2 replies
  • 0 likes

Will my UK spotify account work in the US when on holiday?

I want to use my iphone app in the US when visiting later in the year. Will it work, and will all the songs work?

  • Newbie
  • I want to use my iphone app in the US when visiting later in the year. Will it work, and will all the songs work?
  • Jordi
  • Community Legend
  • 1683 Views
  • 1 replies
  • 0 likes
  • 1683 Views
  • 1 replies
  • 0 likes

Spotify connect issues

Hi. I use two devices in my room, one is my old iPhone four attached to a speaker and my other is my new iPhone 5s which I use everyday. When I try and move between Spotify connect in the two devices, my iPhone 4 does not play and my 5S always takes ...

  • Casual Listener
  • Hi. I use two devices in my room, one is my old iPhone four attached to a speaker and my other is my new iPhone 5s which I use everyday. When I try and move between Spotify connect in the two devices...
  • 395 Views
  • 0 replies
  • 0 likes
  • 395 Views
  • 0 replies
  • 0 likes

Spotify Developers

How can you guys make a product that does exactly what the worst thing about disc music was? The skipping. You are on the cusp of absolutely dominating the market, and rather you come up with a folly that seems to be the utmost basic concept -- digit...

  • Newbie
  • How can you guys make a product that does exactly what the worst thing about disc music was? The skipping. You are on the cusp of absolutely dominating the market, and rather you come up with a folly...
  • kbrooksc
  • Community Legend
  • 566 Views
  • 1 replies
  • 0 likes
  • 566 Views
  • 1 replies
  • 0 likes