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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 74416 Views
  • 16 replies
  • 37 likes
  • 74416 Views
  • 16 replies
  • 37 likes

Ipod Touch - USB or WiFi

Is it possible to synch to Spotify on Ipod Touch by using only USB connection - not using WiFi ?

  • Casual Listener
  • Is it possible to synch to Spotify on Ipod Touch by using only USB connection - not using WiFi ?
  • MattSuda
  • Spotify Star
  • 624 Views
  • 2 replies
  • 0 likes
  • 624 Views
  • 2 replies
  • 0 likes

Spotify crashes as soon as it opens iphone

my spotify opens for about 5 seconds, on average, just the green logo page, or 3 white loading dots, sometimes i'll get a flash of the main screen but then it always crashes and takes me back to the main page on my iphone. i've deleted it and re down...

  • Newbie
  • my spotify opens for about 5 seconds, on average, just the green logo page, or 3 white loading dots, sometimes i'll get a flash of the main screen but then it always crashes and takes me back to the ...
  • 580 Views
  • 0 replies
  • 2 likes
  • 580 Views
  • 0 replies
  • 2 likes

Song change feedback sounds missing

The notification beeps are no longer playing on song change on my iphone. i disabled and reenabled the option and restarted the app but it's had no effect. Was this removed intentionally or a bug?

  • Casual Listener
  • The notification beeps are no longer playing on song change on my iphone. i disabled and reenabled the option and restarted the app but it's had no effect. Was this removed intentionally or a bug?
  • jeremygoh
  • Community Legend
  • 1918 Views
  • 1 replies
  • 1 likes
  • 1918 Views
  • 1 replies
  • 1 likes

Premiun service problem

I have a premium service but I can only play when I'm connected to wifi. I have an iPhone 4 and an unlimited internet data service. At first I could connect without problems, but two months ago only reproduce the lists are enabled for offline. What s...

  • Newbie
  • I have a premium service but I can only play when I'm connected to wifi. I have an iPhone 4 and an unlimited internet data service. At first I could connect without problems, but two months ago only ...
  • jeremygoh
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Songs not listed on album on Spotify app

I found out an album on internet; when I click open on spotify, in the app there are no songs listed.For instance:https://spotify.com/?_ga=1.244191493.1292153873.1410817243Can you explain me why?Thank you.

  • Newbie
  • I found out an album on internet; when I click open on spotify, in the app there are no songs listed. For instance: https://spotify.com/?_ga=1.244191493.1292153873.1410817243 Can you explain m...
  • jeremygoh
  • Community Legend
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Music is not showing up

My Spotify app on my iPhone 4S is not displaying any of my playlists. "Local Files" and "Starred" appear, however will not load any of the songs. Under my "saved songs" only one is listed. I have the app installed on my iPhone 5S, and it works just f...

  • Newbie
  • My Spotify app on my iPhone 4S is not displaying any of my playlists.  "Local Files" and "Starred" appear, however will not load any of the songs.  Under my "saved songs" only one is listed...
  • kbrooksc
  • Community Legend
  • 1116 Views
  • 1 replies
  • 0 likes
  • freeze
    no music
    no saved songs
    no sound
    Not showing up
    playlists gone
    slow
  • 1116 Views
  • 1 replies
  • 0 likes

Much space locally

Hi,Why does Spotify free take up so much space on my Iphone and Ipad, over 400 and 600MB. I have no music saved locally. Regards,John

  • Newbie
  • Hi, Why does Spotify free take up so much space on my Iphone and Ipad, over 400 and 600MB. I have no music saved locally. Regards, John
  • dinomight
  • Spotify Star
  • 586 Views
  • 1 replies
  • 0 likes
  • 586 Views
  • 1 replies
  • 0 likes

Solved!! Will not sync!

A while ago I had purchased an album off of iTunes due to it not being on Spotify at the time, I had synced but the files were weird becuase it was iTunes. They wouldn't even play on my computer. Recently, the album (Rascal Flatts: Rewind if it makes...

  • Regular
  • A while ago I had purchased an album off of iTunes due to it not being on Spotify at the time, I had synced but the files were weird becuase it was iTunes. They wouldn't even play on my computer. Rec...
  • lonsjosephk
  • Regular
  • 652 Views
  • 4 replies
  • 0 likes
  • 652 Views
  • 4 replies
  • 0 likes

Solved!! Report your crashing spotify iphone app here

This thread is an attempt to capture how many people are experiencing problems with the spotify iphone app. If you are experiencing regular crashing problems with the iphone spotify app, please write which iphone model you have, which IOS and which v...

  • Regular
  • This thread is an attempt to capture how many people are experiencing problems with the spotify iphone app.   If you are experiencing regular crashing problems with the iphone spotify app, p...
  • meahtenoha
  • Spotify
  • 36124 Views
  • 129 replies
  • 5 likes
  • 36124 Views
  • 129 replies
  • 5 likes

Playlists disappeared on iphone

Hi! I'm using Spotify on my computer as well as my iphone. Now it seems like all my playlists have disappeared from Spotify on iPhone. When I log in on my computer though, they are all there. I have tried logging out and back in - no change. I tried ...

  • Newbie
  • Hi! I'm using Spotify on my computer as well as my iphone. Now it seems like all my playlists have disappeared from Spotify on iPhone. When I log in on my computer though, they are all there. I hav...
  • 358 Views
  • 0 replies
  • 0 likes
  • 358 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect For Desktop App

My iPhone will not show the name of my laptop onder the connect section. So therefore i cannot control it wirelessly from my iPhone. it is under the same wifi and on my laptop it shows my device but on my phone it does not. How can i Fix this?

  • Newbie
  • My iPhone will not show the name of my laptop onder the connect section. So therefore i cannot control it wirelessly from my iPhone. it is under the same wifi and on my laptop it shows my device but ...
  • MattSuda
  • Spotify Star
  • 656 Views
  • 1 replies
  • 0 likes
  • 656 Views
  • 1 replies
  • 0 likes

Problem on iPod touch - stop playing, can't sync and not detected by Spotify on MacOSX

Hello, When I`m using my iPod touch on a SoundDock, songs don`t start playing, only after seeking the song, the sound starts. After 50% of the song, the sound stops, but it is still playing. Even when pausing and resuming, the sound don`t come out. T...

  • Casual Listener
  • Hello,          When I`m using my iPod touch on a SoundDock, songs don`t start playing, only after seeking the song, the sound starts. After 50% of the song, the sound st...
  • 454 Views
  • 0 replies
  • 0 likes
  • 454 Views
  • 0 replies
  • 0 likes

iOS App is absolutely worthless.

Four issues that plague the latest few updates that make me want to switch to Rdio: 1. App stuck on Shuffle. Only way to resolve this is to delete and reinstall the App. 2. What happened to the album subdivision in saved Artists? Now under each artis...

  • Newbie
  • Four issues that plague the latest few updates that make me want to switch to Rdio: 1. App stuck on Shuffle. Only way to resolve this is to delete and reinstall the App. 2. What happened to the a...
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

iPhone Not Being Detected By Devices

Hi everyone. I purchased Premium Spotify yesterday with the student discount. I downloaded the Spotify application on both my MacBook Pro and my iPhone. I tried to sync my phone on spotify to get all my music on my phone, but my iPhone won't detect u...

  • Newbie
  • Hi everyone. I purchased Premium Spotify yesterday with the student discount. I downloaded the Spotify application on both my MacBook Pro and my iPhone. I tried to sync my phone on spotify to get all...
  • 297 Views
  • 0 replies
  • 0 likes
  • 297 Views
  • 0 replies
  • 0 likes

app crashing

the last update meant that i cant accsess the app without it crashing. its not just me having this problem. ive tried everything thats been said reinstalling then resetting the phone then installing again and made no progress. i would really like it ...

  • Casual Listener
  • the last update meant that i cant accsess the app without it crashing. its not just me having this problem. ive tried everything thats been said reinstalling then resetting the phone then installing ...
  • gnr8788
  • Music Fan
  • 459 Views
  • 2 replies
  • 2 likes
  • 459 Views
  • 2 replies
  • 2 likes

can't download the app?plz help!

I can't download the app on appstore, i just keep gettin this : To download this article for free from the store? This article will be added to your purchase. and will be available for you even if your family sharing status will be changed what is th...

  • Casual Listener
  • I can't download the app on appstore, i just keep gettin this : To download this article for free from the store? This article will be added to your purchase. and will be available for you even ...
  • lil_bucki
  • Casual Listener
  • 966 Views
  • 2 replies
  • 0 likes
  • 966 Views
  • 2 replies
  • 0 likes

Songs playing silent

Hi, I have a spotify premium and have no isses when playing spotify on my laptop. However on my iphone recently I am having the issue where every now and then a song will play silent.I have had premium for a long time and this has not been an issue u...

  • Casual Listener
  • Hi,   I have a spotify premium and have no isses when playing spotify on my laptop. However on my iphone recently I am having the issue where every now and then a song will play silent.I hav...
  • bethyj
  • Casual Listener
  • 2074 Views
  • 2 replies
  • 0 likes
  • 2074 Views
  • 2 replies
  • 0 likes

Track not saving for offline mode

So I've been trying to download a Spotify-created playlist to listen to offline on my iPad and there's one track that absolutely refuses to be saved. Rather than showing the green - or even the grey - arrow, it shows an orange-red exclamation point. ...

  • Newbie
  • So I've been trying to download a Spotify-created playlist to listen to offline on my iPad and there's one track that absolutely refuses to be saved. Rather than showing the green - or even the grey ...
  • jeremygoh
  • Community Legend
  • 484 Views
  • 1 replies
  • 0 likes
  • 484 Views
  • 1 replies
  • 0 likes

Solved!! Control center and radio

So I just noticed today that if you stream music from the radio section the back button on the control center gets replaced with a button for thumbs up, thumbs down and add to library, the add to library button doesn't work, any idea on how to enable...

  • Casual Listener
  • So I just noticed today that if you stream music from the radio section the back button on the control center gets replaced with a button for thumbs up, thumbs down and add to library, the add to lib...
  • MattSuda
  • Spotify Star
  • 1169 Views
  • 2 replies
  • 0 likes
  • 1169 Views
  • 2 replies
  • 0 likes

Will my UK spotify account work in the US when on holiday?

I want to use my iphone app in the US when visiting later in the year. Will it work, and will all the songs work?

  • Newbie
  • I want to use my iphone app in the US when visiting later in the year. Will it work, and will all the songs work?
  • Jordi
  • Community Legend
  • 1692 Views
  • 1 replies
  • 0 likes
  • 1692 Views
  • 1 replies
  • 0 likes