Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
63072 Views
16 replies
37 likes

63072 Views
16 replies
37 likes

2nd Gen Ipod Touch

Hi. Seen plenty of posts about this, but still a little confused. My 2nd Gen Ipod only goes to ios 4.2.1. I have had spotify working on it, but as a free user, it is saying that you have to be a premium user to stream. So my questions are : When did ...

mistameena
Casual Listener
Hi. Seen plenty of posts about this, but still a little confused. My 2nd Gen Ipod only goes to ios 4.2.1. I have had spotify working on it, but as a free user, it is ...
2014-08-07 11:29:24 AM
2014-08-09 3:44:13 PM
jeremygoh
Community Legend
1355 Views
1 replies
0 likes

1355 Views
1 replies
0 likes

Songs randomly start playing on iOS

For some time now, Spotify has been randomly playing songs when left open, and sitting on my iHome. Even when I shut off the iHome I can still see the timer on the song going, so I end up having to close out the app completely if I don't want it to p...

itsjimmay
Gig Goer
For some time now, Spotify has been randomly playing songs when left open, and sitting on my iHome. Even when I shut off the iHome I can still see the timer on the song going, so I end up having to c...
2014-07-18 11:46:34 PM
2014-08-09 3:37:06 PM
jeremygoh
Community Legend
2130 Views
3 replies
0 likes

2130 Views
3 replies
0 likes

wrong country

Hello I've changed the country in my profile many times but it seems not to work. I can't listen to Spotify because it thinks I'm in Finland og Denmark. I'm in Iceland and want to change it to that! Can you help me? Iddakongur

iddakongur
Newbie
Hello I've changed the country in my profile many times but it seems not to work. I can't listen to Spotify because it thinks I'm in Finland og Denmark. I'm in Iceland and want to change i...
2014-08-07 1:03:20 AM
2014-08-09 3:36:20 PM
jeremygoh
Community Legend
326 Views
1 replies
0 likes

326 Views
1 replies
0 likes

Heavy Bug: iOS Spotify crashes and can't seem to add local files to Your Music

I am very thrilled to finally have the "Your Music" feature on spotify. Now the music browsing is much more convinient and fast, but I've noticed a very big bug that kills me every time. I have a bunch of local files that aren't on spotify streaming ...

mikaelthd
Regular
I am very thrilled to finally have the "Your Music" feature on spotify. Now the music browsing is much more convinient and fast, but I've noticed a very big bug that kills me every time. I have a bun...
2014-08-06 9:41:38 PM
2014-08-09 3:34:58 PM
jeremygoh
Community Legend
473 Views
1 replies
0 likes

473 Views
1 replies
0 likes

Playlists by Genre and mood n IPAD

This could be a dumb question, but... On my Android phone the browse feature brings up pre set play lists by Genre.and Mood On my IPAD they aren't there . I thought they used to be there but I cant see them now. How do i get back to them on the IPAD ...

Hollean
Casual Listener
This could be a dumb question, but... On my Android phone the browse feature brings up pre set play lists by Genre.and Mood On my IPAD they aren't there . I thought they used to be there but I ca...
2014-07-28 7:33:44 PM
2014-08-09 3:30:45 PM
jeremygoh
Community Legend
1173 Views
5 replies
0 likes

1173 Views
5 replies
0 likes

iPhone 5, Spotify 1.5.0.2728, Vocals quiet with airy instruments

Currently a Spotify Premium member utilizing High Quality streaming and Extreme Quality Syncing. I've never experienced this issue prior to the latest upgrade, but intermittently (on both phone and desktop as well), the vocals on tracks will be almos...

iamrwc
Casual Listener
Currently a Spotify Premium member utilizing High Quality streaming and Extreme Quality Syncing. I've never experienced this issue prior to the latest upgrade, but intermittently (on both phone a...
2014-08-05 6:39:49 AM
2014-08-09 3:30:11 PM
jeremygoh
Community Legend
1284 Views
3 replies
0 likes
1.5.0.2728
IOS 7
vocals

1284 Views
3 replies
0 likes

Can't get Local Files to show on iPhone 5c?

I have Spotify pointing at several folders for local files, inc downloads and have put some music in there. I then see my iphone in the spotify list on my Mac, and on my mac all the files show but never in my iPhone Spotify app with the same paid for...

paulc07
Regular
I have Spotify pointing at several folders for local files, inc downloads and have put some music in there. I then see my iphone in the spotify list on my Mac, and on my mac all the files ...
2014-07-31 2:55:29 PM
2014-08-09 3:27:42 PM
jeremygoh
Community Legend
1089 Views
6 replies
0 likes

1089 Views
6 replies
0 likes

Solved!! Spotify only syncs a few songs to my Ipod

I made a playlist with songs I want on my Ipod nano6G 16GB, but when I try to sync that playlist it only syncs 17 of the 187 songs ( yes my Ipod has enough space left). weird thing is Spotify tells my while syncing ...of 17 songs left but there are 1...

T1M0NL
Casual Listener
I made a playlist with songs I want on my Ipod nano6G 16GB, but when I try to sync that playlist it only syncs 17 of the 187 songs ( yes my Ipod has enough space left). weird thing is Spotify tells...
2014-07-18 8:46:40 PM
2014-08-08 7:57:01 PM
T1M0NL
Casual Listener
736 Views
5 replies
0 likes

736 Views
5 replies
0 likes

Spotify Premium in Russia. Not connecting

Hello! I'm using Spotify Premium (Malaysia) in Russia. But now I can't connect to Spotify through the russian ISP. Do you block Spotify Premium for russian IP?

ProKostya
Newbie
Hello! I'm using Spotify Premium (Malaysia) in Russia. But now I can't connect to Spotify through the russian ISP. Do you block Spotify Premium for russian IP?
2014-08-08 9:48:37 AM
2014-08-08 12:49:27 PM
Taylor
Community Legend
674 Views
1 replies
0 likes

674 Views
1 replies
0 likes

Solved!! Spotify won't sync songs to offline mode

Hi I just got a new iphone 5, and when I logged in to Spotify and tried to sync the song the songs wouldn't sync. I'f I play a whole song, it turns green and I get listen to it offline, but it doesn't auto sync, why is that??

Krito
Casual Listener
Hi I just got a new iphone 5, and when I logged in to Spotify and tried to sync the song the songs wouldn't sync. I'f I play a whole song, it turns green and I get listen to it offline, but it does...
2014-08-05 3:19:05 AM
2014-08-07 10:43:09 PM
Krito
Casual Listener
9358 Views
2 replies
0 likes

9358 Views
2 replies
0 likes

Solved!! No Albums Or Songs List In IOS

Hey Spotify My album and songs list has suddenly disappeared on my IOS 7 and now the list is blank. I'm using version 1.2.0.3344 and have a Premium account. The song and album lists appear on my PC version as before. No issues...only on my iPhone. I ...

Shanghaisioux
Casual Listener
Hey Spotify My album and songs list has suddenly disappeared on my IOS 7 and now the list is blank. I'm using version 1.2.0.3344 and have a Premium account. The song and album...
2014-06-29 12:07:17 PM
2014-08-07 10:20:34 PM
To2
Newbie
3499 Views
5 replies
0 likes

3499 Views
5 replies
0 likes

Shuffle in iPhone app randomly stops playing

Description When shuffling a playlist in the iOS app, the app will randomly freeze on a song and stop playing. The progress bar will be empty and pressing the pause/play button does nothing (see screenshot). Pressing the skip button always progresses...

NakeiferW
Regular
Description When shuffling a playlist in the iOS app, the app will randomly freeze on a song and stop playing. The progress bar will be empty and pressing the pause/play button does nothing (see sc...
2013-08-20 1:27:18 PM
2014-08-07 5:23:52 PM
one11sgt
Regular
5183 Views
12 replies
0 likes
iOS
ios app
iphone
iphone 5
shuffle

5183 Views
12 replies
0 likes

Hey. So I saved a 5 Seconds of Summer album and the song aren't showing up. (only happens with 5sos)

the album is called 5 Seconds of Summer and by them as well. The songs aren't showing up yet it says I have 20 songs (album + ep) the ep is working fine yet the album's songs aren't showing up

kellymcc24
Newbie
the album is called 5 Seconds of Summer and by them as well. The songs aren't showing up yet it says I have 20 songs (album + ep) the ep is working fine yet the album's songs aren't showing up
2014-08-06 10:34:15 PM
2014-08-07 3:30:59 PM
mdewater
Community Legend
473 Views
1 replies
0 likes

473 Views
1 replies
0 likes

Download to iphone

How do I put the songs onto my phone so I can listen without using data?

Amberleigh17
Newbie
How do I put the songs onto my phone so I can listen without using data?
2014-08-06 3:03:41 AM
2014-08-07 2:16:44 PM
kbrooksc
Community Legend
615 Views
3 replies
0 likes

615 Views
3 replies
0 likes

Spotify thinks I'm abroad!

I can't log on to Spotify on my iPhone because "you can only use Spotify abroad for 14 days". My profile does state that I'm in the Netherlands even though I have always only used spotify in Belgium. I don't seem to be able to change the country sett...

chiarety
Newbie
I can't log on to Spotify on my iPhone because "you can only use Spotify abroad for 14 days". My profile does state that I'm in the Netherlands even though I have always only used spotify in Belgium....
2014-08-07 10:13:42 AM
2014-08-07 10:23:10 AM
Taylor
Community Legend
590 Views
1 replies
0 likes

590 Views
1 replies
0 likes

Tracks jumps to the next song, all time, on my iphone app

Hello there, Since last friday, I'm experiencing a recurring problem: when I play a Spotify playlist on my iPhone the tracks stops after the first seconds of a song and jumps to the next one, which jumps to next one and to the next one and so on, non...

ferzinhapb
Casual Listener
Hello there, Since last friday, I'm experiencing a recurring problem: when I play a Spotify playlist on my iPhone the tracks stops after the first seconds of a song and jumps to the ...
2014-08-04 11:45:05 AM
2014-08-06 9:43:23 PM
ferzinhapb
Casual Listener
840 Views
6 replies
0 likes

840 Views
6 replies
0 likes

Solved!! problem

hi everybody, i have a problem. i saved a song in my music. the song is morning glory by oasis live version. quite at the middle of the song there is a problem, i mean that the song jump a little. is there anybody of spotify staff who can help me ple...

user-removed
Visitor
hi everybody, i have a problem. i saved a song in my music. the song is morning glory by oasis live version. quite at the middle of the song there is a problem, i mean that the song jump a little. ...
2014-08-06 11:41:18 AM
2014-08-06 6:00:09 PM
user-removed
Not applicable
726 Views
7 replies
0 likes

726 Views
7 replies
0 likes

WAY Too Much Data Usage

Yesterday within two hours I got texts from AT&T saying that I had used 65%, 95%, and then 100% of my monthly 2 gig data plan. All I had done was listen to a couple songs and check facebook a couple times. So i reset my data counter and checked in tw...

Bruhaus
Newbie
Yesterday within two hours I got texts from AT&T saying that I had used 65%, 95%, and then 100% of my monthly 2 gig data plan. All I had done was listen to a couple songs and check facebook...
2014-01-22 5:39:11 PM
2014-08-06 4:05:44 PM
user-removed
Not applicable
4515 Views
9 replies
0 likes

4515 Views
9 replies
0 likes

Solved!! Unable to sort albums in Your Music by artist

I believe albums were sorted by artist after the latest update (1.5.0). I tried the 'Sort By Title' button next to the Filter bar in Albums in Your Music, and now I can't get it back. Tapping it again doesn't turn it off; it's impossible to get album...

Haraldbt
Casual Listener
I believe albums were sorted by artist after the latest update (1.5.0). I tried the 'Sort By Title' button next to the Filter bar in Albums in Your Music, and now I can't get it back. Tapping it agai...
2014-08-06 2:48:30 PM
2014-08-06 3:58:10 PM
user-removed
Not applicable
2878 Views
6 replies
0 likes

2878 Views
6 replies
0 likes

Emredost

IPhone doesnt recognize my premium account!!! What to do???

Crazylord_2
Casual Listener
IPhone doesnt recognize my premium account!!! What to do???
2014-08-04 12:42:51 PM
2014-08-06 3:39:37 PM
user-removed
Not applicable
520 Views
6 replies
0 likes

520 Views
6 replies
0 likes

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