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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68825 Views
  • 16 replies
  • 37 likes
  • 68825 Views
  • 16 replies
  • 37 likes

Solved!! Few newbie questions..

Hey guys new to spotify, can't believe no ones told me bout this before! Loves it, recently bought a stereo for my car that allows my iPhone to connect to and reads out all the songs on there ect.. So perfect app for me really!! But I mainly use this...

  • Casual Listener
  • Hey guys new to spotify, can't believe no ones told me bout this before! Loves it, recently bought a stereo for my car that allows my iPhone to connect to and reads out all the songs on there ect.. S...
  • Blazer89
  • Casual Listener
  • 841 Views
  • 3 replies
  • 0 likes
  • Help
    new
  • 841 Views
  • 3 replies
  • 0 likes

Re: Can't play playlist or any songs offline - no green arrow, no songs, nothing

I have a premium account and I can't play my songs offline. The whole point of paying $$ to have a premium account. I followed the instructions for playing songs offline but it's not working. First, there is no green arrow no matter what I do, just a...

  • Newbie
  • I have a premium account and I can't play my songs offline.  The whole point of paying $$ to have a premium account.  I followed the instructions for playing songs offline but it's not work...
  • jeremygoh
  • Community Legend
  • 2172 Views
  • 2 replies
  • 0 likes
  • 2172 Views
  • 2 replies
  • 0 likes

Solved!! Problem playing songs in order when multiple CDs

Hi ! I have recently discovered Spotify and so far it is great but... I am listing to a lot of classical music and a lot of multiple CDs albums. When I play them online or offline from my computer app, no problem. But when I play them from my iPhone ...

  • Casual Listener
  • Hi !    I have recently discovered Spotify and so far it is great but... I am listing to a lot of classical music and a lot of multiple CDs albums. When I play them online or offline ...
  • Peter__
  • Community Legend
  • 678 Views
  • 3 replies
  • 0 likes
  • 678 Views
  • 3 replies
  • 0 likes

Solved!! [iOS] Spotify freezes after phone call

I have an iPhone 5s on Verizon. The problem I'm noticing is that I'll be driving and listening to Spotify from my phone (connected 3.5mm to car) and a phone call will come in. After I hang up the phone, Spotify just freezes (can't hit play/pause, can...

  • Newbie
  • I have an iPhone 5s on Verizon.  The problem I'm noticing is that I'll be driving and listening to Spotify from my phone (connected 3.5mm to car) and a phone call will come in.  After I han...
  • blake
  • Community Legend
  • 831 Views
  • 1 replies
  • 0 likes
  • 831 Views
  • 1 replies
  • 0 likes

UK FORD SYNC APPLINK - iPHONE 5

For those of you having trouble connecting Spotify to Sync Appllications on new Ford vehicles you will need to turn off Carpay in the iPhone settings. You can do this by gong to Settings>General>Restricitions and set Carplay to OFF. Once I did this I...

  • Newbie
  • For those of you having trouble connecting Spotify to Sync Appllications on new Ford vehicles you will need to turn off Carpay in the iPhone settings.    You can do this by gong to Sett...
  • 903 Views
  • 0 replies
  • 0 likes
  • 903 Views
  • 0 replies
  • 0 likes

Sprint Support

I am a Sprint Familly Plan member. I accepted the 6 Months trial offer effective May 14th 2014. It expired afer 30 days and Sprint Customer Service said that only Spotify can assist. Kindly assist.

  • Newbie
  • I am a Sprint Familly Plan member. I accepted the 6 Months trial offer effective May 14th 2014. It expired afer 30 days and Sprint Customer Service said that only Spotify can assist. Kindly assist.
  • Peter__
  • Community Legend
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Spotify dosent find my ipod

My Ipod nano dosent show up under devices in spotify, nothing happens. It just continue to stands that I need to connect my Ipod even thougt I have connected it. I have tried everything which stands in this article: https://support.spotify.com/us/lea...

  • Casual Listener
  • My Ipod nano dosent show up under devices in spotify, nothing happens. It just continue to stands that I need to connect my Ipod even thougt I have connected it.   I have tried everything wh...
  • throwingrussin
  • Casual Listener
  • 545 Views
  • 2 replies
  • 0 likes
  • 545 Views
  • 2 replies
  • 0 likes

Music keeps buffering and Desktop interface incomplete

Hi, As of this moment, I am still monitoring Spotify for Desktop and for iOS. It happened a few hours ago while I am randomly listening to a few songs using my iPhone. After the first 5-10 seconds of any songs, it stops. Then you can't do anything. Y...

  • Gig Goer
  • Hi,   As of this moment, I am still monitoring Spotify for Desktop and for iOS. It happened a few hours ago while I am randomly listening to a few songs using my iPhone. After the first 5-10...
  • Peter__
  • Community Legend
  • 1141 Views
  • 3 replies
  • 0 likes
  • Buffering
    bug
    Desktop
    iOS
    network
    trouble
  • 1141 Views
  • 3 replies
  • 0 likes

Solved!! Playlists have disappeared from my iphone app

Hi Suddenly all my playlists have disappeared from my iphone app. I can see the playlists in my computer. I have tried to log off and log on again, delete the app and re-install, but nothing works. I am getting very frustrated. Can someone help?

  • Casual Listener
  • Hi   Suddenly all my playlists have disappeared from my iphone app.  I can see the playlists in my computer.  I have tried to log off and log on again, delete the app and re-instal...
  • hannasif
  • Casual Listener
  • 2080 Views
  • 2 replies
  • 0 likes
  • 2080 Views
  • 2 replies
  • 0 likes

Playlist Differences

So, what's the point in iOS for the starred playlist? Meaning, when I star a track, it does there however there is no way to reorder them in there. Regardless. What is the significance of the starred playlist versus a playlist you create yourself?als...

  • Music Fan
  • So, what's the point in iOS for the starred playlist? Meaning, when I star a track, it does there however there is no way to reorder them in there. Regardless. What is the significance of the starre...
  • Ringfinger
  • Music Fan
  • 369 Views
  • 2 replies
  • 0 likes
  • 369 Views
  • 2 replies
  • 0 likes

Freezes while typing into search

Hello, Whenever I try typing terms into Search, the app suddenly freezes and typically shuts down completely. Freezing and shutting down only occurs with Search and only with the iPad app. I have deleted and reinstalled the app multiple times, powere...

  • Casual Listener
  • Hello,   Whenever I try typing terms into Search, the app suddenly freezes and typically shuts down completely. Freezing and shutting down only occurs with Search and only with the iPad app....
  • pima1963
  • Casual Listener
  • 808 Views
  • 2 replies
  • 0 likes
  • 808 Views
  • 2 replies
  • 0 likes

the music is cut and can not be played

I have a problem when I hear a song suddenly stops and no longer moves and try restarting the iphone 5s, re-installing the app, restarting the app, and check my connection is good, and you do not need urgent help: (

  • Casual Listener
  • I have a problem when I hear a song suddenly stops and no longer moves and try restarting the iphone 5s, re-installing the app, restarting the app, and check my connection is good, and you do not nee...
  • Gerriboisp
  • Casual Listener
  • 512 Views
  • 4 replies
  • 0 likes
  • 512 Views
  • 4 replies
  • 0 likes

Solved!! Volume goes down when opening texts?

For the past couple of days I've noticed the volume on my phone (iphone 5) goes way down when I tap on my texts. Anyone else experiencing this? Any fix for this?

  • Regular
  • For the past couple of days I've noticed the volume on my phone (iphone 5) goes way down when I tap on my texts. Anyone else experiencing this?   Any fix for this?
  • willos80
  • Regular
  • 33301 Views
  • 2 replies
  • 0 likes
  • 33301 Views
  • 2 replies
  • 0 likes

Transferring tracks from Australian to UK account

Hi allI have two Spotify accounts - I travel around a lot and obviously I need an account for both UK and Australia. In Australia, I downloaded some nice new music which isn't available in the UK. Is there a way to transfer it over to my other accoun...

  • Visitor
  • Hi all I have two Spotify accounts - I travel around a lot and obviously I need an account for both UK and Australia. In Australia, I downloaded some nice new music which isn't available in the UK...
  • Taylor
  • Community Legend
  • 479 Views
  • 3 replies
  • 0 likes
  • 479 Views
  • 3 replies
  • 0 likes

My free spotify doesn't play the songs

Hey, i'm using spotofy for 2 monsth and yesterday it started to not play songs. The bar below that shows the rack name is empty and it doesn't play anything. My internet connection is OK. I tried to reboot my phone and reinstall the app but nothing c...

  • Regular
  • Hey, i'm using spotofy for 2 monsth and yesterday it started to not play songs. The bar below that shows the rack name is empty and it doesn't play anything. My internet connection is OK. I tried to...
  • Flowerchild
  • Regular
  • 1314 Views
  • 8 replies
  • 0 likes
  • 1314 Views
  • 8 replies
  • 0 likes

Solved!! Making Collection available offline

I can't seem to figure out how to make the new Collection feature where you can just save music to one source all available offline like you can do with playlist

  • Casual Listener
  • I can't seem to figure out how to make the new Collection feature where you can just save music to one source all available offline like you can do with playlist
  • Peter__
  • Community Legend
  • 928 Views
  • 4 replies
  • 0 likes
  • 928 Views
  • 4 replies
  • 0 likes

Spotify an Siri doesnt work

Hi I have a big problem. When i use spotify and then press and hold home for siri, siri has problems some times. The voice recognition just stop 1 second after it started, i cant say anything. If i tap on the siri microphone, the same will happen. I ...

  • Regular
  • Hi   I have a big problem. When i use spotify and then press and hold home for siri, siri has problems some times.   The voice recognition just stop 1 second after it started, i can...
  • Peter__
  • Community Legend
  • 1528 Views
  • 3 replies
  • 0 likes
  • 1528 Views
  • 3 replies
  • 0 likes

how do share music with a friend on a iphone or tablet

I tried sharing music with a friend and don't see her name under the sharing options .can someone please help.thanks

  • Casual Listener
  • I tried sharing music with a friend and don't see her name under the sharing options .can someone please help.thanks
  • Peter__
  • Community Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Shuffle Play Premium User Artists All Songs

On my iPad Air how do I Shuffle Play all of an artist's songs? (I only get the Shuffle Play button on my iPhone 5)

  • Newbie
  • On my iPad Air how do I Shuffle Play all of an artist's songs?  (I only get the Shuffle Play button on my iPhone 5)
  • Peter__
  • Community Legend
  • 547 Views
  • 1 replies
  • 0 likes
  • 547 Views
  • 1 replies
  • 0 likes