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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • bickle
  • Regular
  • 77759 Views
  • 17 replies
  • 37 likes
  • 77759 Views
  • 17 replies
  • 37 likes

Spotify Free Trial on Sprint mobile phone

I recently signed up for spotify and stupid of me, I clicked to start a premium free trial on my phone. It didn't ask for any card registry or anything so I'm concerned that it will charge on my phone account after the premium free trial is over. Wha...

  • Newbie
  • I recently signed up for spotify and stupid of me, I clicked to start a premium free trial on my phone. It didn't ask for any card registry or anything so I'm concerned that it will charge on my ph...
  • Joe
  • Community Legend
  • 1104 Views
  • 1 replies
  • 0 likes
  • 1104 Views
  • 1 replies
  • 0 likes

Solved!! Sync saved artist/album to iPhone

I really like the feature that I can just click SAVE on an album, and Spotify puts that in my library to come back to. Is there a way to sync these to my phone? I have the premium subscription, so I download playlists so I can be offline and not use ...

  • Regular
  • I really like the feature that I can just click SAVE on an album, and Spotify puts that in my library to come back to.  Is there a way to sync these to my phone?  I have the premium subscri...
  • Joe
  • Community Legend
  • 2478 Views
  • 3 replies
  • 0 likes
  • 2478 Views
  • 3 replies
  • 0 likes

I paid for premium a month ago and still havent upgraded

I have deleted the app , logged in and out , and i still havent gotton my premium please any help?

  • Casual Listener
  • I have deleted the app , logged in and out , and i still havent gotton my premium please any help?
  • Joe
  • Community Legend
  • 851 Views
  • 4 replies
  • 0 likes
  • 851 Views
  • 4 replies
  • 0 likes

Downloading does not work

Hey guys,Allthough there is Storage available on My iPhone , spotify refuses to downoad Tracks. The Symbol stays grey, even when wifi is available. What am i doing wrong ?

  • Newbie
  • Hey guys, Allthough there is Storage available on My iPhone , spotify refuses to downoad Tracks. The Symbol stays grey, even when wifi is available. What am i doing wrong ?
  • Joe
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Solved!! Queue on iPhone

Hello Spotify, I have seen on my fathers iPhone that he has the ability to see his queue on Spotify, then I immediatly checked my own Spotify and found out that I havent...? Why?

  • Newbie
  • Hello Spotify, I have seen on my fathers iPhone that he has the ability to see his queue on Spotify, then I immediatly checked my own Spotify and found out that I havent...? Why?
  • longwayround
  • Regular
  • 1322 Views
  • 9 replies
  • 0 likes
  • 1322 Views
  • 9 replies
  • 0 likes

I've been charged for a subscription to premium that i don't want!

Hey, i've recently done the 30 day free trial of spotify and it charged me the second it ran out for premium and i just cant afford to have been charged for it! is there any way i can get a refund or anything or should i just stick it out til my next...

  • Newbie
  • Hey, i've recently done the 30 day free trial of spotify and it charged me the second it ran out for premium and i just cant afford to have been charged for it! is there any way i can get a refund or...
  • Taylor
  • Community Legend
  • 585 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 585 Views
  • 1 replies
  • 0 likes

iOS app temporarily hangs when app switching

DescriptionSwitching away from and back to the Spotify app causes it to freeze up of the interface for about 5-6 seconds each time. 1. Open Spotify on iPhone2. Goto a large playlist and play a track3. Double tap the home screen button and switch to a...

  • Regular
  • Description Switching away from and back to the Spotify app causes it to freeze up of the interface for about 5-6 seconds each time. 1. Open Spotify on iPhone 2. Goto a large playlist and play ...
  • Joes
  • Regular
  • 2879 Views
  • 4 replies
  • 0 likes
  • freeze
    hangs
    iphone 5
    switching
  • 2879 Views
  • 4 replies
  • 0 likes

iPad - Spotify delay when switching between apps

On my 3rd Gen iPad running iOS 7, there is a significant delay in the Spotify interface whenever I switch from another app into the iPad app. The music doesn't stop playing during this delay (about 2-3 seconds) but I can't interact with the Spotify a...

  • Newbie
  • On my 3rd Gen iPad running iOS 7, there is a significant delay in the Spotify interface whenever I switch from another app into the iPad app.  The music doesn't stop playing during this del...
  • smokeywisk
  • Music Fan
  • 1069 Views
  • 3 replies
  • 0 likes
  • 1069 Views
  • 3 replies
  • 0 likes

Playlists Won't load on iPhone 4 iOS 6

I have the latest version of the Spotify app on my iPhone 4 running the latest iOS 6 and none of my playlists will load on my iPhone. The playlists load perfectly on another iPod Touch that is also running iOS 6 and the latest version of the app but ...

  • Newbie
  • I have the latest version of the Spotify app on my iPhone 4 running the latest iOS 6 and none of my playlists will load on my iPhone. The playlists load perfectly on another iPod Touch that is also r...
  • Joe
  • Community Legend
  • 986 Views
  • 1 replies
  • 0 likes
  • iphone app
    Playlists
  • 986 Views
  • 1 replies
  • 0 likes

Cant select track I want to listen to

I have only had spotify for a about 2 weeks and today makes it one week since I have had this problem. I am unable to select any song that I was to hear no matter how many times I press the song on my Iphone. All I can do is press shuffle and it will...

  • Casual Listener
  • I have only had spotify for a about 2 weeks and today makes it one week since I have had this problem. I am unable to select any song that I was to hear no matter how many times I press the song on m...
  • Joe
  • Community Legend
  • 1112 Views
  • 3 replies
  • 0 likes
  • Cant select my track
  • 1112 Views
  • 3 replies
  • 0 likes

Solved!! How can I sync only local files?

When I select "Available Offline" Spotify then begins to download the songs, but I want it to copy them from my computer -- not re-download them all from the internet. Within the desktop version of Spotify, the playlsit is set to "Available Offline,"...

  • Music Fan
  • When I select "Available Offline" Spotify then begins to download the songs, but I want it to copy them from my computer -- not re-download them all from the internet.   Within the desktop v...
  • mblack101
  • Music Fan
  • 715 Views
  • 2 replies
  • 0 likes
  • 715 Views
  • 2 replies
  • 0 likes

Solved!! 2 iphones, but different menu/interface. "your music" replaced with "playlists"

Hi, I am running spotify on 2 different iphone 4s's. I pay for premium. When I click the menu button (three horizontal lines in the top right) on phone A, I Get the following options: Search Browse Discover Radio YOUR MUSIC Settings On phone B, "your...

  • Casual Listener
  • Hi,   I am running spotify on 2 different iphone 4s's. I pay for premium.   When I click the menu button (three horizontal lines in the top right) on phone A, I Get the following o...
  • Ezrie
  • Casual Listener
  • 1146 Views
  • 3 replies
  • 0 likes
  • 1146 Views
  • 3 replies
  • 0 likes

Iphone 4s offline modus not working

Hi Community, I got an iphone 4s and have spotify premium. But spotify offline is not working. On my Computer (windows 7) it says "Playlist offline" (green download sign) and on my iphone i have pressed the button "offline" as well but it's not worki...

  • Newbie
  • Hi Community, 🙂   I got an iphone 4s and have spotify premium. But spotify offline is not working. On my Computer (windows 7) it says "Playlist offline" (green download sign) and on my ipho...
  • Rodrigo
  • Community Legend
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

Does syncing iTunes with Spotify change my songs in my iTunes library?

Hello there,Sorry if this sounds a little bit odd, but I have a question regarding music being synced from iTunes to Spotify.I have a fairly large library, about 1700 songs. All of which are lossless (ALAC), this is mainly for back up reasons. It als...

  • Casual Listener
  • Hello there, Sorry if this sounds a little bit odd, but I have a question regarding music being synced from iTunes to Spotify. I have a fairly large library, about 1700 songs. All of which are ...
  • Supersonicprune
  • Casual Listener
  • 606 Views
  • 1 replies
  • 0 likes
  • 606 Views
  • 1 replies
  • 0 likes

About songs on iphone

When loading a song onto a playlist, it works fine. When that playlist is updated on iphone, it replaces the song with another one, similar name and artist is the same, but it is a different song. It always does this with just one song. Any way to st...

  • Casual Listener
  • When loading a song onto a playlist, it works fine. When that playlist is updated on iphone, it replaces the song with another one, similar name and artist is the same, but it is a different song. It...
  • kokobrainz
  • Casual Listener
  • 379 Views
  • 2 replies
  • 0 likes
  • 379 Views
  • 2 replies
  • 0 likes

Cheapest phone for spotify

I just broke my nokia lumia which I used for playing spotifty. I haven't got the money for a similar priced phone at the moment. Any suggestions on a cheap phone that spotify will run on? Thanks The cheapest you can find!! Cheers

  • Newbie
  • I just broke my nokia lumia which I used for playing spotifty. I haven't got the money for a similar priced phone at the moment. Any suggestions on a cheap phone that spotify will run on? Thanks ...
  • jeremygoh
  • Community Legend
  • 6840 Views
  • 3 replies
  • 0 likes
  • 6840 Views
  • 3 replies
  • 0 likes

Solved!! Can you shuffle songs in a playlist in the iPad app

So I'm playing a playlist on my ipad, but I've added whole albums from the same artist. Is it possible to shuffle the playlist so it's all mixed up. I can do it on the computer, but not on the ipad

  • Casual Listener
  • So I'm playing a playlist on my ipad, but I've added whole albums from the same artist.  Is it possible to shuffle the playlist so it's all mixed up.   I can do it on the computer, but ...
  • djadams18
  • Casual Listener
  • 60545 Views
  • 13 replies
  • 1 likes
  • 60545 Views
  • 13 replies
  • 1 likes

Shuffle play only offline songs

Hey folks, I've got many songs saved under Your Music -> Songs. Is it possible to only shuffle play the ones that are available offline so I don't consume my data plan when I do not have access to a WiFi network?

  • Casual Listener
  • Hey folks,   I've got many songs saved under Your Music -> Songs. Is it possible to only shuffle play the ones that are available offline so I don't consume my data plan when I do not hav...
  • Peter__
  • Community Legend
  • 1048 Views
  • 1 replies
  • 0 likes
  • 1048 Views
  • 1 replies
  • 0 likes

Syncing offline albums and artists

Hey folks, I noticed the following annoying "feature" on Spotify. Under Your Music -> Artists I can elect to locally save all of a particular artist's tunes by clicking the "Available Offline" toggle. However, if those tunes comprise an albums, there...

  • Casual Listener
  • Hey folks,   I noticed the following annoying "feature" on Spotify. Under Your Music -> Artists I can elect to locally save all of a particular artist's tunes by clicking the "Available O...
  • Peter__
  • Community Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes