Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68828 Views
16 replies
37 likes

68828 Views
16 replies
37 likes

No songs playing

EVERY song I click on the app (iPhone 5s iOS8) just says it's unable to play. This is on a wifi network. Whatever I tap to play I get a message saying "unable to play song" and then a second dialogue box which says "shuffle music for free, you can sh...

accebbackwards
Newbie
EVERY song I click on the app (iPhone 5s iOS8) just says it's unable to play. This is on a wifi network. Whatever I tap to play I get a message saying "unable to play song" and then a second dialogue...
2014-01-07 3:47:09 AM
2014-05-17 2:04:28 AM
Mofaith
Newbie
1131 Views
2 replies
0 likes

1131 Views
2 replies
0 likes

Won't skip song from lock screen

I woke up this morning to find that, out of nowhere, the fast forward and rewind buttons on the lock screen when playing a song from spotify have been replaced with move forwards or backwards 15 seconds (as seen when playing podcasts). I can't think ...

tompurkiss
Newbie
I woke up this morning to find that, out of nowhere, the fast forward and rewind buttons on the lock screen when playing a song from spotify have been replaced with move forwards or backwards 15 seco...
2014-05-16 12:46:14 PM
2014-05-16 6:32:40 PM
Peter__
Community Legend
1149 Views
1 replies
0 likes

1149 Views
1 replies
0 likes

Have premium but won't acknowledge on iPhone

So I have been using spotify on my phone with no issues for some time but today it won't let me use premium features I was using on my laptop in earlier today.

Annakibble
Regular
So I have been using spotify on my phone with no issues for some time but today it won't let me use premium features I was using on my laptop in earlier today.
2014-05-13 12:16:01 PM
2014-05-16 11:02:11 AM
Greg
Roadie
860 Views
8 replies
0 likes

860 Views
8 replies
0 likes

Can't login to spotify on iPhone.

Hi, when I try to login I get a message saying: login fail, you can only use spotify abroad for 14 days. I have tried deleting the app and reinstalling, which did not work. I also tried logging in using me email, but it didn't let me do that either. ...

Tash79
Newbie
Hi, when I try to login I get a message saying: login fail, you can only use spotify abroad for 14 days. I have tried deleting the app and reinstalling, which did not work. I also tried logging in us...
2014-05-15 12:28:19 AM
2014-05-16 2:18:09 AM
robzim737
Community Legend
1223 Views
1 replies
0 likes

1223 Views
1 replies
0 likes

Spotify App on iPhone (version 1.1.0.2549) doesn't scrobble to last.fm

I'm on an iPhone 4S, iOS 7.1.1 running iOS app version 1.1.0.2549 doesn't scrobble to last.fm when online I'm correctly logged in (even logged out & back in). Does not matter if I'm streaming albums, radio or playlists, no scobbles get recorded. Weir...

mlee525
Music Fan
I'm on an iPhone 4S, iOS 7.1.1 running iOS app version 1.1.0.2549 doesn't scrobble to last.fm when online I'm correctly logged in (even logged out & back in). Does not matter if I...
2014-05-15 9:55:50 PM
2014-05-15 11:19:50 PM
mlee525
Music Fan
572 Views
1 replies
0 likes

572 Views
1 replies
0 likes

Solved!! Spotify iOS for iPad always starts in portrait mode!

Since the recent update a few weeks ago Spotify ALWAYS starts in portrait mode, even when I have rotation locked. It's quite annoying. Anything I can do about it? Fix it please!

RockShu
Music Fan
Since the recent update a few weeks ago Spotify ALWAYS starts in portrait mode, even when I have rotation locked. It's quite annoying. Anything I can do about it? Fix it please!
2014-05-15 8:03:28 PM
2014-05-15 9:15:40 PM
Peter__
Community Legend
965 Views
1 replies
0 likes

965 Views
1 replies
0 likes

Offline download NOT working

I have deleted and reinstalled app several time to iphone and I can't get the playlists to download for offline use. Sometimes one playlist does and then te others just stay that grey arrow but never advance - REALLY annoying and I am about ready to ...

Johnyvette4
Newbie
I have deleted and reinstalled app several time to iphone and I can't get the playlists to download for offline use. Sometimes one playlist does and then te others just stay that grey arrow but never...
2014-01-24 3:15:53 PM
2014-05-15 4:11:53 PM
beaster
Newbie
467 Views
2 replies
0 likes

467 Views
2 replies
0 likes

Solved!! Adding a Track to Que Repeats if Last in Que

Hi guys, I started listening to a track (track 10) and then chose another song to play next (track 13). Once track 13 was finished playing, it would repeat itself until it finished then it would carry on with the album. Steps: 1. Started the album at...

Kevdog
Casual Listener
Hi guys, I started listening to a track (track 10) and then chose another song to play next (track 13). Once track 13 was finished playing, it would repeat itself until it finished then it...
2014-05-15 10:23:19 AM
2014-05-15 1:57:59 PM
Kevdog
Casual Listener
657 Views
2 replies
0 likes

657 Views
2 replies
0 likes

Solved!! My music library feature

Is there an exact date when the my music or my library feature will be rolling out to us? Still haven't seen it even with the update does anybody have an idea?

BBSTEELS79
Casual Listener
Is there an exact date when the my music or my library feature will be rolling out to us? Still haven't seen it even with the update does anybody have an idea?
2014-04-04 12:50:09 AM
2014-05-15 1:32:41 PM
user-removed
Not applicable
1321 Views
10 replies
0 likes

1321 Views
10 replies
0 likes

Solved!! April 2014 update - slow beyond belief

Takes ages to load a song, forever to switch between them, freezes on play\pause. Happens on the latest IOS. Both iPhone 4s and 5. I have uninstalled and reinstalled on both devices. Hope this gets sorted soon otherwise I'm going back to trusty iTune...

MikeAllenPugh
Casual Listener
Takes ages to load a song, forever to switch between them, freezes on play\pause. Happens on the latest IOS. Both iPhone 4s and 5. I have uninstalled and reinstalled on both devices. Hope this ...
2014-04-09 11:52:41 AM
2014-05-15 1:32:34 AM
jnamey22
Casual Listener
2331 Views
18 replies
11 likes

2331 Views
18 replies
11 likes

Solved!! Playlist not downloading on ipad

I have a playlist that won't fully download onto my iPad Air. I have it on my Mac & iPhone 5 without issue, but I absolutely need it on my ipad. When I try to re-download it the spotify app crashes. Any fixes would be appreciated

user-removed
Visitor
I have a playlist that won't fully download onto my iPad Air. I have it on my Mac & iPhone 5 without issue, but I absolutely need it on my ipad. When I try to re-download it the spotify app crash...
2014-05-14 5:33:01 AM
2014-05-15 1:26:22 AM
user-removed
Not applicable
920 Views
2 replies
0 likes

920 Views
2 replies
0 likes

spotify no longer scrobbles to last fm tracks listened to in offline mode

I have noticed that when I use spotify in offline mode on my iphone - for example, when listening in the car, it no longer scrobbles the tracks listened too offline when a wifi connection is re-established. It always used to do this on my old android...

sayntbart
Newbie
I have noticed that when I use spotify in offline mode on my iphone - for example, when listening in the car, it no longer scrobbles the tracks listened too offline when a wifi connection is re-estab...
2014-05-14 12:43:06 AM
2014-05-14 12:47:42 AM
Peter__
Community Legend
633 Views
1 replies
1 likes

633 Views
1 replies
1 likes

iPhone albums missing on iPad ?

In the last iPhone update, in Your Music there is now a tab to save Albums. So, I have saved some albums to my iPhonein this new tab. However I can't find them on my iPad? Surely I am missing something...... Or not understanding something??

user-removed
Visitor
In the last iPhone update, in Your Music there is now a tab to save Albums. So, I have saved some albums to my iPhone in this new tab. However I can't find them on my iPad? Surely I am missing so...
2014-05-14 12:24:25 AM
2014-05-14 12:28:26 AM
Peter__
Community Legend
565 Views
1 replies
0 likes

565 Views
1 replies
0 likes

Solved!! Album tracks

On California Breed why only 3 tracks available? Also I had Earth Rocker by Clutch downloaded the it disappeared - now not in listings? Please advise - propbably some copyright issue - will it be resolved, especially california breed? thanks...

asawyer
Casual Listener
On California Breed why only 3 tracks available? Also I had Earth Rocker by Clutch downloaded the it disappeared - now not in listings? Please advise - propbably some copyright issue - will it be...
2014-05-14 6:44:10 PM
2014-05-14 6:57:00 PM
asawyer
Casual Listener
477 Views
2 replies
0 likes

477 Views
2 replies
0 likes

"Your music" - No sync between mobile app (iOS) and laptop app

Since the last update my mobile app (iOS) does not sync my saved music "Your music" with the laptop app. Strangely enough it displays the relevant artists, but not the albums nor the songs.

deroldcastle
Newbie
Since the last update my mobile app (iOS) does not sync my saved music "Your music" with the laptop app. Strangely enough it displays the relevant artists, but not the albums nor the songs.
2014-05-14 10:10:01 AM
2014-05-14 11:11:09 AM
Peter__
Community Legend
481 Views
1 replies
0 likes

481 Views
1 replies
0 likes

Spotify in car integration into dashboard display

Hey guys, I got a new car and pretty much exclusively listen to Spotify premium during my travels. The music seems to play flawlessly but only the first song will come up with the album art and song title on the display. Is there anyway to rectify th...

1210919468
Newbie
Hey guys, I got a new car and pretty much exclusively listen to Spotify premium during my travels. The music seems to play flawlessly but only the first song will come up with the al...
2014-01-06 8:33:19 PM
2014-05-14 8:34:44 AM
davemendez
Newbie
778 Views
2 replies
2 likes

778 Views
2 replies
2 likes

Delayed response when first opening IOS app on Iphone 4S

Whenever I first start Spotify the screen will stay frozen for about 30 seconds. I keep having to touch the screen until it eventually responds. It will also happen if the screen goes off while playing music. This just started happening when the new ...

beny188
Newbie
Whenever I first start Spotify the screen will stay frozen for about 30 seconds. I keep having to touch the screen until it eventually responds. It will also happen if the screen goes off...
2014-05-13 9:34:24 PM
2014-05-14 2:06:44 AM
Peter__
Community Legend
396 Views
1 replies
0 likes

396 Views
1 replies
0 likes

Cant find any of my i tunes playlist on my I Phone.

I have joined up with spotify and all my playlists are there from I tunes.However on my phone and I Pod under local files none of my music shows up at all?Anyone know how to sort this?

gerbilly
Newbie
I have joined up with spotify and all my playlists are there from I tunes. However on my phone and I Pod under local files none of my music shows up at all? Anyone know how to sort this?
2014-05-13 10:28:30 PM
2014-05-14 2:05:44 AM
Peter__
Community Legend
371 Views
1 replies
0 likes

371 Views
1 replies
0 likes

How do I add songs I am playing to a playlist in the new Spotify on iOS?

I can't for the life of me figure out how to add a song that I am listening to to a playlist on the new version of Spotify on iOS. I used to click on the "i" information icon and then I could add to playlist. Now when I am playing a song, that icon i...

Scriven_j
Roadie
I can't for the life of me figure out how to add a song that I am listening to to a playlist on the new version of Spotify on iOS. I used to click on the "i" information icon and then I co...
2014-04-17 5:57:32 PM
2014-05-13 12:52:54 AM
steelej10
Regular
1180 Views
5 replies
2 likes

1180 Views
5 replies
2 likes

4S to 5S Transfer and Premium Account Disappears...Can't Login With Username

I can only login via facebook which downgrades me to a new free account. The 4S to 5S phone upgrade caused this. The solution here doesn not help me: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/missing-playlist-and-no-more-premium...

mateoson
Casual Listener
I can only login via facebook which downgrades me to a new free account. The 4S to 5S phone upgrade caused this. The solution here doesn not help me: http://community...
2014-05-12 11:30:59 PM
2014-05-13 12:36:21 AM
mateoson
Casual Listener
380 Views
2 replies
0 likes

380 Views
2 replies
0 likes

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