Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62616 Views
  • 16 replies
  • 37 likes
  • 62616 Views
  • 16 replies
  • 37 likes

Superuser Contribution [iOS] Podcasts queued from New Episodes won’t play

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 16.0 My Question or IssuePodcasts added to queue from New Episodes list won’t start playing (stay at 0:00, even if paused/unpaused). Songs added to queue play fine, and podcasts will play if...

  • Newbie
  • Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 16.0   My Question or Issue Podcasts added to queue from New Episodes list won’t start playing (stay at 0:00, even if...
  • Eni
  • Moderator
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Play-Fi Speaker Group - Lose audio on one speaker

PlanFree/PremiumCountry USADeviceiPhone 11.4Operating SystemIOS My Question or IssueI use the Klipsch Three speakers. Since a Spotify app update one of my two speakers randomly stops playing audio even thought it remains connected to my WiFi. If I sw...

  • Casual Listener
  • Plan Free/Premium Country  USA Device iPhone 11.4 Operating System IOS   My Question or Issue I use the Klipsch Three speakers. Since a Spotify app update one of my two speakers r...
  • Benben3
  • Newbie
  • 1652 Views
  • 7 replies
  • 1 likes
  • 1652 Views
  • 7 replies
  • 1 likes

Superuser Contribution Problem with Spotify connect on iOS 16 not keeping up with music played on Echo

I often play music with my echo dot and controlling via iPhone through connect.The problem started on my iPhone 14 pro.When Spotify is in the background or the screen is locked, the app gets stuck on one song after it ends. It shows the pause button ...

  • Casual Listener
  • I often play music with my echo dot and controlling via iPhone through connect. The problem started on my iPhone 14 pro. When Spotify is in the background or the screen is locked, the app gets stuc...
  • Vasil
  • Moderator
  • 806 Views
  • 3 replies
  • 1 likes
  • 806 Views
  • 3 replies
  • 1 likes

Superuser Contribution No Download to Apple Watch Button anymore

Premium, United States, iPhone 12 Pro Max ios16.0.2, iWatch SE watch os9.0My Question:After updating the system. There is no Download to Apple Watch button on my iPhone anymore. It used to have this button before I update it.I tried to delete the Spo...

  • Newbie
  • Premium, United States, iPhone 12 Pro Max ios16.0.2, iWatch SE watch os9.0 My Question: After updating the system. There is no Download to Apple Watch button on my iPhone anymore. It...
  • MihailY
  • Moderator
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Your Library] Seperate page for artists in your library

When on Your Library (ios mobile), it would be good if artists were arranged in a seperate list/page. At the moment you can filter your library with filters such as 'playlists' or 'albums', but it would be helpful if the default page was not podcasts...

  • Newbie
  • When on Your Library (ios mobile), it would be good if artists were arranged in a seperate list/page.   At the moment you can filter your library with filters such as 'playlists' or 'albums', ...
  • Yordan
  • Moderator
  • 187 Views
  • 1 replies
  • 0 likes
  • Mobile
    Your Library
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts are not playing. -iPhone iOS16 and on Windows 10 since today-

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince today, I see the intereface of Spotify has changed, and now my Podcasts are not shown in the...

  • Visitor
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since today,...
  • Yordan
  • Moderator
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Your Episodes" - Apple Watch

PlanPremium CountryHungary DeviceApple Watch SE Operating SystemWatchOS 8.6 (latest) (Phone: iPhone 13 Pro -iOS 15.5 (latest)) My Question or Issue Your Episodes - Which is the default playlist, provided by Spotify to save Podcast episodes is not wor...

C4923CED-6B36-41FA-9B73-7FC2551633D2.jpeg 0A84836C-C4A3-47F6-A901-EC27C9BC9F4E.jpeg
  • Regular
  • Plan Premium   Country Hungary   Device Apple Watch SE   Operating System WatchOS 8.6 (latest) (Phone: iPhone 13 Pro -iOS 15.5 (latest))   My Question or Issue  ...
  • Robadobdob
  • Roadie
  • 516 Views
  • 5 replies
  • 0 likes
  • 516 Views
  • 5 replies
  • 0 likes

Superuser Contribution hide podcasts on mobile ++ customization for home screen

PlanPremiumCountry DeviceiPhoneOperating SystemiOS My Question or Issue I clicked on a "podcast" (which was really just uploads of songs that the uploader doesn't have rights to) by accident ONE TIME. And now, it keeps showing up on my homepage. When...

  • Newbie
  •   Plan Premium Country   Device iPhone Operating System iOS   My Question or Issue   I clicked on a "podcast" (which was really just uploads of songs that the uploader...
  • Vasil
  • Moderator
  • 637 Views
  • 1 replies
  • 2 likes
  • 637 Views
  • 1 replies
  • 2 likes

Superuser Contribution Specific Songs Refuse to Sync on iPhone 5s

I have been having a hard time syncing some local files on my iPhone5s. I have more than enough storage on my phone and am on the same wifi as my desktop... I am under the limit of synced songs per device, but no matter what I do it will not let me s...

  • Visitor
  • I have been having a hard time syncing some local files on my iPhone5s. I have more than enough storage on my phone and am on the same wifi as my desktop... I am under the limit of synced songs per d...
  • Jeremy
  • Spotify Legend
  • 717 Views
  • 5 replies
  • 0 likes
  • 717 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist selection

All Im trying to do is select specific songs on a playlist my friend sent me of theirs. I have Premium so Im not on a trial or free version. Every time I select a song on their playlist it chooses a random song from that playlist instead. It never al...

  • Visitor
  • All Im trying to do is select specific songs on a playlist my friend sent me of theirs. I have Premium so Im not on a trial or free version. Every time I select a song on their playlist it chooses a ...
  • Robert696
  • Regular
  • 350 Views
  • 2 replies
  • 0 likes
  • 350 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to scroll to a current playing song from a large playlist?

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.2, Spotify 8.5.3.784 My Question or IssueI have a large playlist with more than 600 songs from different language and artists. Whenever I'm listening to a song from this playlist, I have to sc...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 7 Operating System iOS 12.2, Spotify 8.5.3.784     My Question or Issue I have a large playlist with more than 600 songs from different lan...
  • SeveNIC8
  • Casual Listener
  • 4445 Views
  • 7 replies
  • 11 likes
  • 4445 Views
  • 7 replies
  • 11 likes

Solved!!Superuser Contribution AirPods + Spotify = Wierd Audio Blip

Trying to get to the bottom of this. So far no luck with support and honestly no idea what I would search for.On my iPhone 13 Pro. When I listen with 1 pod and take out it plays for a moment through the phone speaker. Video shows this with me using f...

  • Music Fan
  • Trying to get to the bottom of this. So far no luck with support and honestly no idea what I would search for. On my iPhone 13 Pro. When I listen with 1 pod and take out it plays for a moment thro...
  • Lyubka
  • Moderator
  • 416 Views
  • 2 replies
  • 0 likes
  • 416 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle playlists

PlanPremiumCountryUKDeviceiPhone XS MaxOperating SystemiOS 16.0.2 My Question or IssueI am not able to shuffle my Liked Songs playlist anymore. Just had green play button and shuffle symbol but not shuffling the playlist regardless of whether the shu...

  • Visitor
  • Plan Premium Country UK Device iPhone XS Max Operating System iOS 16.0.2   My Question or Issue I am not able to shuffle my Liked Songs playlist anymore. Just had green play button and...
  • AlejaR
  • Moderator
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution When I open the app again while it’s playing a song it stop playing the song.

Hi my app stops playing the actual song if I open the app on my phone again.monthlyPremiumgermany DeviceiPhone 12Operating SystemiOS 15 My Question or IssueWhat could I do not tap everytime back to my song to continue to hear the song again?

  • Casual Listener
  • Hi my app stops playing the actual song if I open the app on my phone again. monthly Premium germany   Device iPhone 12 Operating System iOS 15   My Question or Issue What could ...
  • Thiefplex
  • Casual Listener
  • 241 Views
  • 2 replies
  • 0 likes
  • 241 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution spotify won't connect to wi-fi

PlanPremiumCountryUnited StateDeviceiPhone 8Operating SystemiOS 16 My Question or IssueSpotify won't connect to Wi-Fi even though it is working for all my other apps. Spotify is the only app that seems to be the problem. I have to use mobile data in ...

  • Casual Listener
  • Plan Premium Country United State Device iPhone 8 Operating System iOS 16   My Question or Issue Spotify won't connect to Wi-Fi even though it is working for all my other apps. Spotify...
  • chelle20
  • Casual Listener
  • 698 Views
  • 5 replies
  • 0 likes
  • 698 Views
  • 5 replies
  • 0 likes

Superuser Contribution Songs are skipping like a bad vinyl record. Help please.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Eni
  • Moderator
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot play songs continuously in 'recently played' list on iPhone

Using latest verison of app on IphoneI used to be able to play songs one after the other in recently played. However, now it plays ONLY the song I select, and than immediately creates a radio playlist after the song ends - instead of playing the next...

  • Roadie
  • Using latest verison of app on Iphone I used to be able to play songs one after the other in recently played.   However, now it plays ONLY the song I select, and than immediately creates a ...
  • Vasil
  • Moderator
  • 482 Views
  • 5 replies
  • 0 likes
  • 482 Views
  • 5 replies
  • 0 likes

Superuser Contribution Cant control the app over the car radio

Plan DuoPremiumCzech Republic Device(iPhone 13)Operating System(iOS 15) My Question or Issue Hi, I have Mazda 3 BL 2009 with Bose audio system. I have the car for several years and during this time both me and my girlfriend had like 5 different Andro...

  • Casual Listener
  • Plan Duo Premium Czech Republic   Device (iPhone 13) Operating System (iOS 15)   My Question or Issue   Hi,    I have Mazda 3 BL 2009 with Bose audio system. I h...
  • Karel90
  • Casual Listener
  • 435 Views
  • 4 replies
  • 1 likes
  • 435 Views
  • 4 replies
  • 1 likes

Superuser Contribution [iOS][HOME PAGE LAYGOUT] Sudden Changes to Home Page Layout on iOS App

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 14.7.1 IssueI opened up the Spotify App on my iOS device today and noticed the Home Page Layout has completely changed. My much preferred the older layout as it was easier to navigate and recommen...

  • Casual Listener
  • Plan Premium Country US Device iPhone 8 Operating System iOS 14.7.1   Issue I opened up the Spotify App on my iOS device today and noticed the Home Page Layout has completely changed. ...
  • goodhart
  • Newbie
  • 3042 Views
  • 19 replies
  • 11 likes
  • 3042 Views
  • 19 replies
  • 11 likes

Sound quality on Apple Watch vs iPhone

Are there any specifications as to the sound quality when listening directly from the Apple Watch? I've played with it a bit, using my Airpods Pro and Airpods Max and latest versions of all firmware and software and OSes, and it seems like the music ...

  • Casual Listener
  • Are there any specifications as to the sound quality when listening directly from the Apple Watch? I've played with it a bit, using my Airpods Pro and Airpods Max and latest versions of all firmware ...
  • user-removed
  • Not applicable
  • 5803 Views
  • 12 replies
  • 13 likes
  • 5803 Views
  • 12 replies
  • 13 likes