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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70739 Views
  • 16 replies
  • 37 likes
  • 70739 Views
  • 16 replies
  • 37 likes

HELP! All tracks downloaded for offline listening have been deleted

I sync my iPhone with iTunes to back up and sync photos, music, ... when finished, I realized that all the songs downloaded from spotify for listening offline are no longer present. Specify that the playlists are there, but the green triangle is gone...

  • Regular
  • I sync my iPhone with iTunes to back up and sync photos, music, ... when finished, I realized that all the songs downloaded from spotify for listening offline are no longer present. Specify that the ...
  • Peter__
  • Community Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

AIUTO! Tutti i brani scaricati per l'ascolto offline sono stati cancellati

Ho sincronizzato il mio iPhone con iTunes per fare il backup e per sincronizzare foto, musica,... al termine dell'operazione mi sono accorto che tutti i brani scaricati da spotify per l'ascolto offline non sono più presenti. Preciso che le playlist c...

  • Regular
  • Ho sincronizzato il mio iPhone con iTunes per fare il backup e per sincronizzare foto, musica,... al termine dell'operazione mi sono accorto che tutti i brani scaricati da spotify per l'ascolto offli...
  • Gioghi78
  • Regular
  • 721 Views
  • 2 replies
  • 0 likes
  • 721 Views
  • 2 replies
  • 0 likes

Still no browse

Hi,I know you it was being 'rolled out' but surely I should have it by now? I don't even have it on my iPad or desktop. What's going on?

  • Newbie
  • Hi, I know you it was being 'rolled out' but surely I should have it by now? I don't even have it on my iPad or desktop. What's going on?
  • Peter__
  • Community Legend
  • 332 Views
  • 2 replies
  • 0 likes
  • 332 Views
  • 2 replies
  • 0 likes

Bring back the new playlist view rolled out briefly in 0.7.4

Is there work being done to bring back the much nicer looking playlist view first introduced in version 0.7.4 but removed after only a few hours. I know people were complaining about the removal of the shuffle button but surely that could be added in...

  • Gig Goer
  • Is there work being done to bring back the much nicer looking playlist view first introduced in version 0.7.4 but removed after only a few hours. I know people were complaining about the removal of t...
  • Peter__
  • Community Legend
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Solved!! Crashes when unlocking phone

The past week spotify have shut down every time I unlock my phone (when I am playing music). This is very annoying and I have to press play every time to make it start again. Tried to uninstall and that didn't help. I am using an iPhone 5 and the 0.9...

  • Casual Listener
  • The past week spotify have shut down every time I unlock my phone (when I am playing music). This is very annoying and I have to press play every time to make it start again. Tried to uninstall and ...
  • HelenB
  • Casual Listener
  • 1545 Views
  • 2 replies
  • 0 likes
  • Crash
    iphone5
    locked screen
    stops playing
  • 1545 Views
  • 2 replies
  • 0 likes

Synced iPod with Spotify and lost all my files

Hi everyone!Well, first of all: I have an "old" iPod (Nano, 4th generation). I don't know if that might be involved with my problem.So, I tried to sync my iPod with Spotify. Of course, Spotify asked me if I wanted to backup all my files, and I did th...

  • Regular
  • Hi everyone! Well, first of all: I have an "old" iPod (Nano, 4th generation). I don't know if that might be involved with my problem. So, I tried to sync my iPod with Spotify. Of course, Spotify ...
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

lock screen bug on ios7.1 and suggestion

lock screen bug on ios7.1（iphone5） please fix it matter: press lock sreen pause button will close spotify add suggestion：can you add star button on lock screen just like itunes radio does

  • Casual Listener
  • lock screen bug on ios7.1（iphone5） please fix it   matter: press lock sreen pause button will close spotify   add suggestion：can you add star button on lock screen just like it...
  • betternow
  • Casual Listener
  • 422 Views
  • 2 replies
  • 0 likes
  • 422 Views
  • 2 replies
  • 0 likes

1 Song not playing

Hi. I can't play under the stars by Chopin on my iphone 4, with ios6. all other songs works perfectly. any ideas?

  • Regular
  • Hi.   I can't play under the stars by Chopin on my iphone 4, with ios6. all other songs works perfectly.   any ideas?    
  • RobinJ
  • Regular
  • 770 Views
  • 8 replies
  • 0 likes
  • 770 Views
  • 8 replies
  • 0 likes

Songs will not play.

Good Afternoon, After I paid my monthly premium for spotifuggle of $4.99 I am unable to listen to my music I downloaded on my playlist off line. What can I do? Please advise. Shutting down and rebute again does not help. And I cannot a live technical...

  • Newbie
  • Good Afternoon,   After I paid my monthly premium for spotifuggle of $4.99 I am unable to listen to my music I downloaded on my playlist off line. What can I do? Please advise. Shutting down...
  • Joe
  • Community Legend
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

My Spotify chart

Hi... does anyone know if it's possible to see my own spotify chart (the songs I listen too most on Spotify) on the iPhone app? So far I can only find it on the pc app and that's it. Does anyone know if it's available too on the iPhone app? Thanks!

  • Regular
  • Hi... does anyone know if it's possible to see my own spotify chart (the songs I listen too most on Spotify) on the iPhone app? So far I can only find it on the pc app and that's it. Does anyone know...
  • Peter__
  • Community Legend
  • 3642 Views
  • 1 replies
  • 0 likes
  • 3642 Views
  • 1 replies
  • 0 likes

Help! Cannot synchronise spotify playlists to ipod touch

I have an iPod touch at ios 7.0.3, Spotify premium, and about 5gb storage space left. But then, when I want to sync for offline use, there's this message saying "Syncing has paused. Please connect to Wi-Fi to continue.", but I am already connected to...

  • Newbie
  • I have an iPod touch at ios 7.0.3, Spotify premium, and about 5gb storage space left. But then, when I want to sync for offline use, there's this message saying "Syncing has paused. Please connect to...
  • Peter__
  • Community Legend
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Local songs said to be downloaded but not playable

Since a few patches ago i've been having this problem with some of my local songs not being synced but showing as downloaded. Everytime I try to play any of these songs i get the error message like the picture. Help?

  • Newbie
  • Since a few patches ago i've been having this problem with some of my local songs not being synced but showing as downloaded. Everytime I try to play any of these songs i get the error message like t...
  • Joe
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Solved!! Chain symbol song plays on PC, but not on iPhone

Exactly what the subject says. Why? And how can I fix this? I pay for premium service and it's frustrating that I can't play some songs on my mobile. I don't even see the song on the playlist, but I see it on my playlist on the playlist. My iOS is 6....

  • Casual Listener
  • Exactly what the subject says. Why? And how can I fix this? I pay for premium service and it's frustrating that I can't play some songs on my mobile. I don't even see the song on the playlist, but I ...
  • klingklang77
  • Casual Listener
  • 457 Views
  • 2 replies
  • 0 likes
  • 457 Views
  • 2 replies
  • 0 likes

Random play on iPad

My Spotify library is on my laptop, but I would love to play my whole library on random on my iPad, rather than playing my playlists randomly. Is this possible?

  • Newbie
  • My Spotify library is on my laptop, but I would love to play my whole library on random on my iPad, rather than playing my playlists randomly. Is this possible?
  • StevenR
  • Roadie
  • 433 Views
  • 2 replies
  • 0 likes
  • 433 Views
  • 2 replies
  • 0 likes

iPhone4: Songs starts and stops all the time!

Hey! Every day i bike about 35. min to work and every day I use spotify to hear music. But for the past 2 month I have experienced an extreemely annoying problem. When I'm about half way, the songs stops and then starts again for about 3-4 sec. for t...

  • Casual Listener
  • Hey!   Every day i bike about 35. min to work and every day I use spotify to hear music. But for the past 2 month I have experienced an extreemely annoying problem. When I'm about half w...
  • Ymerkusk
  • Casual Listener
  • 545 Views
  • 4 replies
  • 0 likes
  • 545 Views
  • 4 replies
  • 0 likes

Not syncing

Hi guys I'm new to spotify. I have 2 devices running my account. Everything was going good. I "followed" a full playlist, and it was syncing so I could have that playlist offline. While that was in progress I was adding other music to another playlis...

  • Newbie
  • Hi guys I'm new to spotify. I have 2 devices running my account. Everything was going good. I "followed" a full playlist, and it was syncing so I could have that playlist offline. While that was in p...
  • Peter__
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Upgraded to Premium on iPhone 5-won't work

I recently started my 30-day Premium trial about 3 days ago, and it still won't let me search-"only premium users..." I've checked my subscription and done a re-installation and it still doesn't work. Please Help

  • Regular
  • I recently started my 30-day Premium trial about 3 days ago, and it still won't let me search-"only premium users..." I've checked my subscription and done a re-installation and it still doesn't work...
  • Peter__
  • Community Legend
  • 4431 Views
  • 13 replies
  • 0 likes
  • 4431 Views
  • 13 replies
  • 0 likes

Solved!! Follow button not visible on iphone5

Hi - I'm developing a website and want to include a "Follow" button. I've created the iframe code from the Spotify site and applied it to the development website. It seems to work as expected on the major desktop browsers and on the iPad. On the ipho...

  • Visitor
  • Hi - I'm developing a website and want to include a "Follow" button. I've created the iframe code from the Spotify site and applied it to the development website. It seems to work as expected on the ...
  • user-removed
  • Not applicable
  • 1569 Views
  • 5 replies
  • 0 likes
  • Follow button
    iphone5
  • 1569 Views
  • 5 replies
  • 0 likes

Can't play music on 30 day trial on my iphone

I have just signed up for the 30 day free trial on my iphone 4s but cannot seem to get any music to play. Please can someone advise me? I have followed all the things to check on the faqs...

  • Newbie
  • I have just signed up for the 30 day free trial on my iphone 4s but cannot seem to get any music to play.   Please can someone advise me?  I have followed all the things to check on the f...
  • Christoffer
  • Community Legend
  • 463 Views
  • 1 replies
  • 0 likes
  • 463 Views
  • 1 replies
  • 0 likes

4th Gen iPod Nano Syncing

So I plugged it into my computer. It asked if I wanted to sync it with Spotify. I said yes. Then I chose the option to backup my files and so continue from there. ALL of the music that was on there is gone. It didn't back it up anywhere on my compute...

  • Newbie
  • So I plugged it into my computer. It asked if I wanted to sync it with Spotify. I said yes. Then I chose the option to backup my files and so continue from there. ALL of the music that was on there i...
  • Peter__
  • Community Legend
  • 1121 Views
  • 1 replies
  • 0 likes
  • 1121 Views
  • 1 replies
  • 0 likes