My friend cannot access her Spotify Account

Hey everyone, I wanted to relay a message from my friend because she cannot post in the community forum and she cannot access her account. We're wondering if anyone can help us since the Spotify contact form and helpdesk are useless. "I think somethi...

• chrishasmusic
• Regular
• Hey everyone, I wanted to relay a message from my friend because she cannot post in the community forum and she cannot access her account. We're wondering if anyone can help us since the Spotify cont...
• 2013-10-11 8:37:49 PM
• 2013-10-11 9:53:25 PM
• Peter__
• Community Legend
• 306 Views
• 1 replies
• 0 likes

Synching IPad with Laptop

I know Led Zeppelin isn't available in Spotify, but I do own the CDs and have them all on iTunes on my laptop. How do I get them into my iPad Spotify app? I've tried doing what the guides say - connecting both the laptop and iPad to the same WiFi net...

• HisBobness
• Regular
• I know Led Zeppelin isn't available in Spotify, but I do own the CDs and have them all on iTunes on my laptop. How do I get them into my iPad Spotify app? I've tried doing what the guides say - conne...
• 2013-10-11 6:05:19 AM
• 2013-10-11 3:47:18 PM
• Joe
• Community Legend
• 371 Views
• 1 replies
• 0 likes

Why has "What's new" been replaced with "Discover" on iPhone?

Hi!Why has "What's new" been replaced with "Discover" in the iPhone app?Why not have both? I'd like the old feature. "Discover" is good to but not as a replacement!!How do I get the top list back???

• stiltet
• Regular
• Hi! Why has "What's new" been replaced with "Discover" in the iPhone app? Why not have both? I'd like the old feature. "Discover" is good to but not as a replacement!! How do I get the top list ba...
• 2013-06-05 8:24:42 AM
• 2013-10-11 1:25:05 PM
• imthinking100
• Newbie
• 1010 Views
• 4 replies
• 0 likes
• iphone
  What's new

Favorite artists and albums?

How come I can't favorite any artists or albums? I can only favorite tracks or make playlists from albums, which also aren't alphabetically ordered. Why is this not possible? Seems like something essential for a music app. I wan't to have a list of m...

• hangmat
• Newbie
• How come I can't favorite any artists or albums? I can only favorite tracks or make playlists from albums, which also aren't alphabetically ordered. Why is this not possible? Seems like something ess...
• 2013-10-11 11:31:38 AM
• 2013-10-11 11:43:14 AM
• Thedev
• Community Legend
• 5552 Views
• 2 replies
• 6 likes

Friend List empty?

Hi everyone, hopefully someone might have the answer to my question. The tab "friends" on my app is suddenly empty. But I can still see my followers on the desktop version. Anyone with a clue of the reason?

• Boogienights
• Regular
• Hi everyone,   hopefully someone might have the answer to my question.   The tab "friends" on my app is suddenly empty. But I can still see my followers on the desktop version. ...
• 2013-10-09 4:58:38 PM
• 2013-10-11 10:57:33 AM
• Christoffer
• Community Legend
• 1149 Views
• 2 replies
• 0 likes

Help recovering deleted playlists!!!

Can a moderator please help me recover all of my deleted playlists? I don't want recovery of starred items though. Thank you!

• user-removed
• Visitor
• Can a moderator please help me recover all of my deleted playlists? I don't want recovery of starred items though. Thank you!
• 2013-10-10 7:11:08 PM
• 2013-10-10 7:39:19 PM
• user-removed
• Not applicable
• 298 Views
• 2 replies
• 0 likes

Queuing Issues

I love spotify, so I got premium, but the app on the iphone seems to be plagued with issues. Please do an overhaul of this app! There is so much potential that is lost with clumsy organization. First of all, PLEASE let me group things by artist and/o...

• hhebebrand3
• Newbie
• I love spotify, so I got premium, but the app on the iphone seems to be plagued with issues.  Please do an overhaul of this app! There is so much potential that is lost with clumsy organization....
• 2013-10-10 4:02:10 AM
• 2013-10-10 5:27:32 PM
• Joe
• Community Legend
• 399 Views
• 1 replies
• 0 likes

Premium not working on iPhone 4

I have same issue as in: http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/premium-not-working-on-iphone/td-p/67481/page/12 I changed payment from paypal to prepaid cards... now it won't play on my device anymore... worked 2 hours ago.....

• iwritecode_nl
• Casual Listener
• I have same issue as in: http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/premium-not-working-on-iphone/td-p/67481/page/12   I changed payment from paypal to prepaid card...
• 2013-10-08 7:07:15 PM
• 2013-10-10 4:19:34 PM
• Greg
• Roadie
• 563 Views
• 5 replies
• 0 likes

iOS 7 won't resume playback from the control centre

If i open an app that pauses spotify, like youtube, or Music or something, or even if I just unplug my headphones sometimes, then I can't resume playback from the control centre. This is really annoying because spotify also now takes a minute or so t...

• adzza24
• Newbie
• If i open an app that pauses spotify, like youtube, or Music or something, or even if I just unplug my headphones sometimes, then I can't resume playback from the control centre.   This is r...
• 2013-10-10 3:12:17 PM
• 706 Views
• 0 replies
• 3 likes

Nothing works!

I use Spotify on an IPad 5 and first the search function stopped working after an update and now it's impossible to listen to anything! I've tried restarting it and that didn't work either, so you need to come up with an update that fixes this proble...

• angry13
• Casual Listener
• I use Spotify on an IPad 5 and first the search function stopped working after an update and now it's impossible to listen to anything! I've tried restarting it and that didn't work either, so you ne...
• 2013-10-10 12:13:20 PM
• 2013-10-10 12:59:03 PM
• angry13
• Casual Listener
• 393 Views
• 2 replies
• 0 likes

Can I download a Local File stored on my Iphone spotify app?

My laptop was stolen last week on Monday. I made my own original music, uploaded it to my mobile device, but now that my laptop is gone I have virtually no back ups of the song, since it was a work in progress and still for the most part in DAW forma...

• foofranco
• Newbie
• My laptop was stolen last week on Monday.  I made my own original music, uploaded it to my mobile device, but now that my laptop is gone I have virtually no back ups of the song, since it was a ...
• 2013-10-10 2:10:19 AM
• 2013-10-10 12:55:20 PM
• Peter__
• Community Legend
• 543 Views
• 1 replies
• 0 likes

How do I restore artist biography information to my i phone

• frihe
• Newbie
• 2013-10-10 3:39:48 AM
• 194 Views
• 0 replies
• 0 likes

Spotify Mobile Will Not Load for iPhone 4.

I have a paid subscription for Spotify mobile that I have used for over a year. Today it quit working--it won't load at all, just a blank screen. I am current on my subscription, and just used the app yesterday. I have not downloaded iOS 7. Ideas any...

• Steffeepooh
• Newbie
• I have a paid subscription for Spotify mobile that I have used for over a year. Today it quit working--it won't load at all, just a blank screen. I am current on my subscription, and just used the ap...
• 2013-10-09 5:58:10 AM
• 2013-10-09 6:10:50 PM
• Peter__
• Community Legend
• 331 Views
• 1 replies
• 0 likes

Device detection - Virgin Media (Superhub 2) Wi-Fi

Hey, I just switched my broadband service from BEthere to Virgin Media, and I am now using the Superhub 2 for Wi-Fi. I still have my BEthere internet connection until the end of the month. I have Spotify Premium, and I use Spotify on my Desktop compu...

• fuegan
• Casual Listener
• Hey,   I just switched my broadband service from BEthere to Virgin Media, and I am now using the Superhub 2 for Wi-Fi.  I still have my BEthere internet connection until the end of the ...
• 2013-10-06 9:44:42 PM
• 2013-10-08 11:28:24 PM
• fuegan
• Casual Listener
• 899 Views
• 1 replies
• 0 likes

How much data does spotify use on iPhone?

I just joined spotify and i've already downloaded more music than i can imagine. i am in love so far. i am downloading onto my computer and then syncing with my iphone. i'm a premium user so i'm making everything offline available. how much music can...

• parkerbro
• Newbie
• I just joined spotify and i've already downloaded more music than i can imagine.  i am in love so far.  i am downloading onto my computer and then syncing with my iphone.  i'm a premiu...
• 2013-09-17 11:04:19 PM
• 2013-10-08 1:21:26 PM
• Peter__
• Community Legend
• 4769 Views
• 3 replies
• 0 likes

Adding local files on iPhone to playlist

Hi, is it possible to add tracks, which i bought on my iPhone via store, to a spotify playlist? Thanks, Jens

• jens-e-mann
• Casual Listener
• Hi, is it possible to add tracks, which i bought on my iPhone via store, to a spotify playlist?   Thanks, Jens
• 2013-10-07 10:00:45 AM
• 2013-10-08 1:19:59 PM
• Peter__
• Community Legend
• 3163 Views
• 3 replies
• 0 likes