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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68850 Views
  • 16 replies
  • 37 likes
  • 68850 Views
  • 16 replies
  • 37 likes

Cant sync Offline Playlists

I cant "download" offline list to my phone, it downloads 1 or 2 and then its "freezes" or the sync symbol spins but nothing happens. Anyone know any fix for this??Specs: Iphone 5 Ios 6.1.4

  • Regular
  • I cant "download" offline list to my phone, it downloads 1 or 2 and then its "freezes" or the sync symbol spins but nothing happens. Anyone know any fix for this?? Specs: Iphone 5 Ios 6.1.4  
  • dshogun
  • Newbie
  • 512 Views
  • 3 replies
  • 0 likes
  • 512 Views
  • 3 replies
  • 0 likes

Rapid Battery Drain in Offline Mode

Hello, I have an iPod Touch 5, and I frequently use the Spotify App in offline mode. Sometimes, when I leave the app open overnight (but not playing any music), the battery wil have drained from more than half-charged to almost dead. My iPod is alway...

  • Roadie
  • Hello,   I have an iPod Touch 5, and I frequently use the Spotify App in offline mode. Sometimes, when I leave the app open overnight (but not playing any music), the battery wil have drained ...
  • Peter__
  • Community Legend
  • 1208 Views
  • 1 replies
  • 0 likes
  • 1208 Views
  • 1 replies
  • 0 likes

Local files won't sync to my iPhone 5 with a PC

I have local files synced to my phone. If I click the music app, they're there. Spotify keeps saying that if I own the song (which I do) I can sync it from my computer. I don't know what to do, and Spotify help isn't helping. Thanks

  • Regular
  • I have local files synced to my phone. If I click the music app, they're there. Spotify keeps saying that if I own the song (which I do) I can sync it from my computer. I don't know what to do, and S...
  • Peter__
  • Community Legend
  • 1074 Views
  • 3 replies
  • 0 likes
  • 1074 Views
  • 3 replies
  • 0 likes

Itunes app and Spotify

Hi, Do I am allowed to sync my app with itunes if my ipod is already sync with spotify? I read that I can sync picture and podcast but nothing about apps (games and everything like that). Thank's a lot Bye

  • Casual Listener
  • Hi, Do I am allowed to sync my app with itunes if my ipod is already sync with spotify? I read that I can sync picture and podcast but nothing about apps (games and everything like that).   ...
  • Taylor
  • Community Legend
  • 559 Views
  • 3 replies
  • 0 likes
  • 559 Views
  • 3 replies
  • 0 likes

Discovery tab: what happened to the Top 100?

I got the new Discovery tab today. So far I am not a fan for the same reason a lot of people aren't: I miss seeing weekly additions, I don't like the inability to delete a Discovery suggestion, etc. But my biggest is that I miss being able to quickly...

  • Newbie
  • I got the new Discovery tab today. So far I am not a fan for the same reason a lot of people aren't: I miss seeing weekly additions, I don't like  the inability to delete a Discovery suggestion,...
  • Jiveswell
  • Newbie
  • 810 Views
  • 2 replies
  • 0 likes
  • 810 Views
  • 2 replies
  • 0 likes

Problems with syncing music to iphone

Hi, I am having trouble with syncing my hole playlist to my iphone. I got a premium account and want to listen to my spotify music in the car as offline files. I got a playlist with 629 songs, sadly enough I can only download 553 songs to my Iphone, ...

  • Casual Listener
  • Hi,   I am having trouble with syncing my hole playlist to my iphone. I got a premium account and want to listen to my spotify music in the car as offline files.   I got a playlis...
  • Dirkjuhh91
  • Casual Listener
  • 772 Views
  • 2 replies
  • 0 likes
  • 772 Views
  • 2 replies
  • 0 likes

why spotify syncing so low on my iphone?

I have iphone 5 with spotify , and I'm syncing the playlists to work on offline mode and it take so long..that's becuase i'm syncing on extreme quality?I'm syncing over wifi

  • Gig Goer
  • I have iphone 5 with spotify , and I'm syncing the playlists to work on offline mode and it take so long.. that's becuase i'm syncing on extreme quality? I'm syncing over wifi
  • sabag123
  • Gig Goer
  • 811 Views
  • 13 replies
  • 0 likes
  • 811 Views
  • 13 replies
  • 0 likes

HELP PLEASE

I've had spotify for almost three month now as a premium user and it still says I have to be a premium user to listen to albums and sends me to radio! Please help or I will cancel subscription

  • Regular
  • I've had spotify for almost three month now as a premium user and it still says I have to be a premium user to listen to albums and sends me to radio! Please help or I will cancel subscription
  • Peter__
  • Community Legend
  • 410 Views
  • 4 replies
  • 0 likes
  • 410 Views
  • 4 replies
  • 0 likes

Album art cropped on iPhone 4s

Guess the app is now designed for the iPhone 5 and its bigger screen but it would be nice for the album art to fit correctly without crop on the iPhone 4s. It cropps off both sides currently. Edit: Realised i had some album art outside of the usual f...

  • Newbie
  • Guess the app is now designed for the iPhone 5 and its bigger screen but it would be nice for the album art to fit correctly without crop on the iPhone 4s. It cropps off both sides currently.  ...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

Top Tracks Gone?

What happened to the top tracks? It looks like it was replaced with Discover, but why not just create a new tab?

  • Newbie
  • What happened to the top tracks? It looks like it was replaced with Discover, but why not just create a new tab? 
  • Taylor
  • Community Legend
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Solved!! Dump the Spotify iOS app today.

The Tunigo iOS app is everything the Spotify app should (have) been. You can log on to Tunigo with your Spotify credentials and have access to everything the original Spotify iOS app has and more. Clear cache is just one. See for yourself.

  • Casual Listener
  • The Tunigo iOS app is everything the Spotify app should (have) been.  You can log on to Tunigo with your Spotify credentials and have access to everything the original Spotify iOS app has and mo...
  • immts007
  • Gig Goer
  • 747 Views
  • 2 replies
  • 1 likes
  • 747 Views
  • 2 replies
  • 1 likes

Song pauses after a minute of play.

I'm fairly new at this, but all of a sudden my playlists stops playing after a minute into a song. If anybody has any ideas. I have an iPhone 4S and also the premium package.

  • Casual Listener
  • I'm fairly new at this, but all of a sudden my playlists stops playing after a minute into a song. If anybody has any ideas. I have an iPhone 4S and also the premium package.
  • Philma
  • Casual Listener
  • 559 Views
  • 2 replies
  • 0 likes
  • 559 Views
  • 2 replies
  • 0 likes

Cannot update spotify for my iOS.5

I followed the instructions on the 'On which platform can I use Spotify' help guide question, based on a notification that Spotify would no longer be available on my platform in the coming months. I deleted Spotify from my computer and re-downloaded ...

  • Casual Listener
  • I followed the instructions on the 'On which platform can I use Spotify' help guide question, based on a notification that Spotify would no longer be available on my platform in the coming months. I ...
  • Peter__
  • Community Legend
  • 640 Views
  • 5 replies
  • 0 likes
  • 640 Views
  • 5 replies
  • 0 likes

iPad Searching Playlists

So recently when searching on the ipad I no longer received multiple options under the playlists section. Now I know that I did before, that was what I mainly was using the app for, I would search random keywords and browse the playlists, now I'm luc...

  • Newbie
  • So recently when searching on the ipad I no longer received multiple options under the playlists section.   Now I know that I did before, that was what I mainly was using the app for, I would ...
  • user-removed
  • Not applicable
  • 601 Views
  • 2 replies
  • 1 likes
  • 601 Views
  • 2 replies
  • 1 likes

iPad says I'm not premium member

When I login to my iPad it says trial is up. I'm a premium member. I have my playlist and premium options on my desktop and iPhone,, but my iPad wont let me use my account..

  • Casual Listener
  • When I login to my iPad it says trial is up. I'm a premium member. I have my playlist and premium options on my desktop and iPhone,, but my iPad wont let me use my account..
  • Peter__
  • Community Legend
  • 1162 Views
  • 5 replies
  • 0 likes
  • 1162 Views
  • 5 replies
  • 0 likes

Premium Account but not working on iPhone

Hi,I signed up for spotify premium a few days ago and so I'm still in the free 30 day trial. It was all working fine on the iPhone spotify app until this morning. Every time I try to play a song it says I need to be a premium user, I've checked my ac...

  • Newbie
  • Hi, I signed up for spotify premium a few days ago and so I'm still in the free 30 day trial. It was all working fine on the iPhone spotify app until this morning. Every time I try to play a song it...
  • Peter__
  • Community Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Song pauses after a minute play!

I have been having a difficult time playing my playlist on my iPhone 4S for a day now but I have the premium service. The songs always stops playing after about a minute of play. I have reinstalled spotify but it is doing the same thing.

  • Casual Listener
  • I have been having a difficult time playing my playlist on my iPhone 4S for a day now but I have the premium service. The songs always stops playing after about a minute of play. I have reinstalled s...
  • Philma
  • Casual Listener
  • 599 Views
  • 2 replies
  • 0 likes
  • 599 Views
  • 2 replies
  • 0 likes

Solved!! iPhone won't recognize Premium subscription

I have deleted and reinstalled app several times. I have deleted Facebook app. I have cleared all history in my Safari. I have turned off phone several times. I have verified that payment went through. I still can't access my playlists and my account...

  • Casual Listener
  • I have deleted and reinstalled app several times. I have deleted Facebook app. I have cleared all history in my Safari. I have turned off phone several times. I have verified that payment went throug...
  • Powslayer562
  • Casual Listener
  • 945 Views
  • 6 replies
  • 1 likes
  • 945 Views
  • 6 replies
  • 1 likes

Unable to send to others

I am unable to send tracks to my friends. I'm using iPhone 5 with version 0.6.4.2. The intended receiver simply sees nothing in their inbox. I was able to receive a track from one of the same people, however. Any ideas or help? Thanks!

  • Newbie
  • I am unable to send tracks to my friends. I'm using iPhone 5 with version 0.6.4.2. The intended receiver simply sees nothing in their inbox.   I was able to receive a track from one of the s...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Downloading music vs. Offline Music - and how do you even use Spotify Premium?

Hello - I am looking for information on creating offline lists for Premium use, or what the Premium package even includes. Yes, it's a nice website with lots of giant pictures. But it is severly lacking in straight forward information. I have to scou...

  • Regular
  • Hello - I am looking for information on creating offline lists for Premium use, or what the Premium package even includes.   Yes, it's a nice website with lots of giant pictures. But it is sev...
  • pbubblegum
  • Regular
  • 440 Views
  • 2 replies
  • 0 likes
  • 440 Views
  • 2 replies
  • 0 likes