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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69532 Views
  • 16 replies
  • 37 likes
  • 69532 Views
  • 16 replies
  • 37 likes

MP3 tracks transfered to Spotify problem

I transfered about 150 songs from a folder on my desktop to my "SlamFM" playlist in Spotify. The problem is that Spotify doesn't synch these tracks on my iPhone's playlist so I can only listen these tracks on my laptop but not on my iPhone. When I co...

  • Newbie
  • I transfered about 150 songs from a folder on my desktop to my "SlamFM" playlist in Spotify. The problem is that Spotify doesn't synch these tracks on my iPhone's playlist so I can only listen these ...
  • Peter__
  • Community Legend
  • 582 Views
  • 1 replies
  • 0 likes
  • 582 Views
  • 1 replies
  • 0 likes

Solved!! Premium upgrade not on phone

I upgraded to premium but it still does not work on my iPad or iPhone. It says only premium members.... I tried to re-download the apps and it still isn't working. A little help would go a long way

  • Casual Listener
  • I upgraded to premium but it still does not work on my iPad or iPhone. It says only premium members.... I tried to re-download the apps and it still isn't working. A little help would go a long ...
  • user-removed
  • Not applicable
  • 1078 Views
  • 8 replies
  • 0 likes
  • 1078 Views
  • 8 replies
  • 0 likes

Solved!! Just started 30 day free trial, but can't login

On my iphone I get 'login failed Could not login to spotify. Maybe you've changed the password.....?' So I reset the password, carefully typing the new password into the Spotify Login screen on the iphone 4s ios 6.1 but it keeps failing. I did have a...

  • Casual Listener
  • On my iphone I get 'login failed Could not login to spotify. Maybe you've changed the password.....?'  So I reset the password, carefully typing the new password into the Spotify Login screen on...
  • Adam
  • Roadie
  • 559 Views
  • 2 replies
  • 0 likes
  • 559 Views
  • 2 replies
  • 0 likes

Starred songs on desktop don't sync to iphone

Hallo,i need you help. Since Saturday i have a problem with my Iphone5 Spotify app,before i starred songs on desktop, activate online mode on iphone and starred songs in playlist begin sync, now this no longer works, online mode ist active but nothin...

  • Music Fan
  • Hallo, i need you help.   Since Saturday i have a problem with my Iphone5 Spotify app,before i starred songs on desktop, activate online mode on iphone and starred songs in playlist begin syn...
  • Salentinu
  • Music Fan
  • 961 Views
  • 3 replies
  • 1 likes
  • 961 Views
  • 3 replies
  • 1 likes

Tracks disappearing offline

I know there are a lot of posts about playlists disappearing offline, but my issue is about tracks. I just added 3 songs to my 2010s playlist on my PC and I decided to make sure these were on my iPod offline so I would be able to take these tracks in...

  • Newbie
  • I know there are a lot of posts about playlists disappearing offline, but my issue is about tracks. I just added 3 songs to my 2010s playlist on my PC and I decided to make sure these were on my iPod...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

Click on playbutton closes webpage on ipad

Hi all, I try to implement the spotify play button on a website with a dynamic tracklist. Everything works fine within every browser, except on the ipad. When i touch the play button on the ipad, there is a message to open the spotify app or to downl...

  • Casual Listener
  • Hi all,   I try to implement the spotify play button on a website with a dynamic tracklist. Everything works fine within every browser, except on the ipad. When i touch the play button o...
  • Droobie
  • Casual Listener
  • 338 Views
  • 2 replies
  • 0 likes
  • 338 Views
  • 2 replies
  • 0 likes

Spotify wont sync my playlists

Hey guys ive had no problems with spotify recently except that my ipod touch playists wont sync all the way. I have done a clean install on my ipod and computer with no help. when i turn on spotify on my ipod the playlists are all listed but only a p...

  • Newbie
  • Hey guys ive had no problems with spotify recently except that my ipod touch playists wont sync all the way.  I have done a clean install on my ipod and computer with no help. when i turn on spo...
  • 398 Views
  • 0 replies
  • 0 likes
  • 398 Views
  • 0 replies
  • 0 likes

Solved!! iPhone Not Registering My Premium Subscription

Hey all,I have had Spotify Premium for a few months with no problems. However this morning after I got off work my iPhone no longer registers that I am a premium member. Help?

  • Casual Listener
  • Hey all, I have had Spotify Premium for a few months with no problems. However this morning after I got off work my iPhone no longer registers that I am a premium member. Help?
  • BrandonHotz
  • Casual Listener
  • 481 Views
  • 2 replies
  • 0 likes
  • 481 Views
  • 2 replies
  • 0 likes

My playlist is empty.

Hi! When i open my playlist "jeje" it is empty. This is the case on both my computer and android. The playlist is there, the songs is there, but they kind of is not there... All the songs are downloaded, but when im not online they wont appear on the...

  • Casual Listener
  • Hi! When i open my playlist "jeje" it is empty. This is the case on both my computer and android. The playlist is there, the songs is there, but they kind of is not there... All the songs are downloa...
  • Peter__
  • Community Legend
  • 482 Views
  • 1 replies
  • 0 likes
  • 482 Views
  • 1 replies
  • 0 likes

Solved!! Pls Help: Iphone 5 is not being recognised by Spotify and can't sync

I've been using Spotify for years but I recently upgraded to Spotify Premium. When I wanted to use it on my Iphone 5 I logged in using the same account and managed to streamed music on my iPhone5. But it was later that I realised the music I streamed...

  • Casual Listener
  • I've been using Spotify for years but I recently upgraded to Spotify Premium. When I wanted to use it on my Iphone 5 I logged in using the same account and managed to streamed music on my iPhone5. Bu...
  • Peter__
  • Community Legend
  • 1222 Views
  • 6 replies
  • 0 likes
  • 1222 Views
  • 6 replies
  • 0 likes

Spotify not syncing any playlists to iPhone

I have uninstalled Spotify and restarted both my Mac and iPhone, then re-installed the app back onto both devices. Space is not an issue as I still had 6+ GB on my iPhone prior to uninstalling. Upon uninstalling it removed all saved data (including t...

  • Visitor
  • I have uninstalled Spotify and restarted both my Mac and iPhone, then re-installed the app back onto both devices.  Space is not an issue as I still had 6+ GB on my iPhone prior to uninstalling....
  • user-removed
  • Not applicable
  • 2732 Views
  • 7 replies
  • 0 likes
  • 2732 Views
  • 7 replies
  • 0 likes

Music stops after 1 min (iPhone)

Today when listening to Spotify on my Iphone 4 the music stops after about 1 min. Then I have to fast forward just a little and then I can press play again. But it does this every minute. It has never done this before. App Store is not telling me a u...

  • Regular
  • Today when listening to Spotify on my Iphone 4 the music stops after about 1 min. Then I have to fast forward just a little and then I can press play again. But it does this every minute.   It...
  • Joe
  • Community Legend
  • 610 Views
  • 4 replies
  • 0 likes
  • 610 Views
  • 4 replies
  • 0 likes

Portion of my playlists do not load

Spotify, When using your iPhone app only the bottom half of my playlists automatically load when I open with out without a network connection. The more recent playlists cannot load withot a network connection. On top of that, the more recently added ...

  • Newbie
  • Spotify,   When using your iPhone app only the bottom half of my playlists automatically load when I open with out without a network connection. The more recent playlists cannot load withot a ...
  • Matts002
  • Newbie
  • 497 Views
  • 1 replies
  • 0 likes
  • 497 Views
  • 1 replies
  • 0 likes

My premium account is not working anymore

Hi, I pay for Spotify but can not use my premium account. I have tried to delete and reinstall the app. twice but it still not working. Following error message appear when i click on a song "Spotify is required for on-demand mobile streaming. It´s fr...

  • Casual Listener
  • Hi,   I pay for Spotify but can not use my premium account. I have tried to delete and reinstall the app. twice but it still not working. Following error message appear when i click on a song&...
  • karinhogmark
  • Casual Listener
  • 803 Views
  • 4 replies
  • 0 likes
  • 803 Views
  • 4 replies
  • 0 likes

Synced playlist consume 3G if NOT offline mode?

Hi I cant find a clear answer for this thus posted this question. Device: Iphone 5 (iOS 6.1.3) Status: Spotify premium Question: For the playlist I synced, will it consume 3G data if I play the song in this playlist WITHOUT swithching to OFFLINE mode...

  • Regular
  • Hi   I cant find a clear answer for this thus posted this question.   Device: Iphone 5 (iOS 6.1.3) Status: Spotify premium   Question: For the playlist I synced, will i...
  • MichaelJerzak
  • Composer
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Solved!! Iphone not showing up in devices/ Unable to sync local files

I just got spotify premium and I follow all the steps to try to sync my local files, but my phone will not show up under devices? Does anyone know how I can fix this?

  • Casual Listener
  • I just got spotify premium and I follow all the steps to try to sync my local files, but my phone will not show up under devices? Does anyone know how I can fix this? 
  • cmule
  • Casual Listener
  • 1357 Views
  • 2 replies
  • 0 likes
  • 1357 Views
  • 2 replies
  • 0 likes

Song not available and solution

Hi all, I am looking for this song. It is the OST for the russian movie 'Metpo'. The artist is called Bi-2 and Spotify has it but not the song. I searched in itunes and found out they do have it. Is there anyway I can purchase the song from itune and...

  • Visitor
  • Hi all,   I am looking for this song.  It is the OST for the russian movie 'Metpo'. The artist is called Bi-2 and Spotify has it but not the song. I searched in itunes and found out they ...
  • Adam
  • Roadie
  • 353 Views
  • 3 replies
  • 0 likes
  • 353 Views
  • 3 replies
  • 0 likes

Syncing songs for offline play does not work!

I have a one month trial of premium (which i plan to continue) on a non-jailbroken phone. Everything works appropriately liike, Wifi, 3G, etc.. Please help, this is quite frustrating seeing as I've tried rebooting, reinstalling, the works. Any and al...

  • Casual Listener
  • I have a one month trial of premium (which i plan to continue) on a non-jailbroken phone. Everything works appropriately liike, Wifi, 3G, etc.. Please help, this is quite frustrating seeing as I've t...
  • Adam
  • Roadie
  • 665 Views
  • 3 replies
  • 0 likes
  • 665 Views
  • 3 replies
  • 0 likes