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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80986 Views
  • 19 replies
  • 37 likes
  • 80986 Views
  • 19 replies
  • 37 likes

NO songs showing up on my "library" playlist.

I created a "library" playlist on my desktop that contains all my songs on the library playlist that is created from my library collection group(also containing starred and local files). When I go to that playlist on my IPhone it contains zero tracks...

  • Newbie
  • I created a "library" playlist on my desktop that contains all my songs on the library playlist that is created from my library collection group(also containing starred and local files).  When I...
  • 363 Views
  • 0 replies
  • 0 likes
  • 363 Views
  • 0 replies
  • 0 likes

Spotify Premium for iPad is broken

Radio function is totally inoperable, either I'm told the radio station can not be started or after 3- 5 songs the radio station quits playing. It has been over a week since I've had a working account. I've rebooted, I've uninstalled and reinstalled ...

  • Casual Listener
  • Radio function is totally inoperable, either I'm told the radio station can not be started or after 3- 5 songs the radio station quits playing. It has been over a week since I've had a work...
  • TaraD
  • Casual Listener
  • 298 Views
  • 2 replies
  • 0 likes
  • 298 Views
  • 2 replies
  • 0 likes

Solved!! Not all songs are showing in ios playlists?

I have a problem. Not all songs in playlists appear on my iphone (not offline mode). For example my "favorites" playlist contains 764 tracks at the moment, but on my iphone it says 753 tracks. If i add/ delete a track from the playlist on my pc, the ...

  • Music Fan
  • I have a problem. Not all songs in playlists appear on my iphone (not offline mode). For example my "favorites" playlist contains 764 tracks at the moment, but on my iphone it says 753 tracks. If i a...
  • KjartanTh
  • Music Fan
  • 1458 Views
  • 2 replies
  • 0 likes
  • 1458 Views
  • 2 replies
  • 0 likes

What iPhone dock should I buy for iPhone 4 that will work with spotify?

I have an iphone 4 (not the S) and it is running ios 6.1.3 and I have spotify premium, I've read quite a few threads of people having trouble playing spotify through their dock. So those who don't have issues, which one did you buy?

  • Visitor
  • I have an iphone 4 (not the S) and it is running ios 6.1.3 and I have spotify premium, I've read quite a few threads of people having trouble playing spotify through their dock. So those who don't ha...
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

Signed up and paid for premium but when i log in it says i don't have it

I signed up for spotify premium, and was just charged my monthly charge two days ago, but for the last two weeks my account tells me i do not have premium, and only allows me to listen to the radio. Tried logging out and in several times, didn't help...

  • Casual Listener
  • I signed up for spotify premium, and was just charged my monthly charge two days ago, but for the last two weeks my account tells me i do not have premium, and only allows me to listen to the radio. ...
  • jkeegantraining
  • Casual Listener
  • 378 Views
  • 3 replies
  • 0 likes
  • 378 Views
  • 3 replies
  • 0 likes

Ipod not showing up in devices

OK. I have spotfiy premium. I can use my I phone with no problem. My I pod classic will So i have an Ipod classic will not appear under devices. Closed itunes, unplug and plug it in. still nothing. unblocked the firewall settings on the computer and ...

  • Newbie
  • OK. I have spotfiy premium. I can use my I phone with no problem.  My I pod classic will  So i have an Ipod classic will not appear under devices.  Closed itunes, unplug and plug it in...
  • Peter__
  • Community Legend
  • 471 Views
  • 1 replies
  • 0 likes
  • 471 Views
  • 1 replies
  • 0 likes

Local files will not sync to phone!

My iphone is connected to the same wifi as my computer, and is also plugged in. Both spotify on my iphone and computer are running and both playlists are marked for offline sync. My local files, after being placed in my playlist do not sync to my pho...

  • Casual Listener
  • My iphone is connected to the same wifi as my computer, and is also plugged in. Both spotify on my iphone and computer are running and both playlists are marked for offline sync. My local files, afte...
  • caitiemcmen
  • Casual Listener
  • 1773 Views
  • 5 replies
  • 0 likes
  • 1773 Views
  • 5 replies
  • 0 likes

Playlists offline slowness problem

Hi. I'm Premium. I have a serious problem. Spotify slow very many. I downloaded playlists offline to my iPhone at 70 Kbps. But I have 6Mbps on my ISP. My ISP, downloading all rise to 6 Mbps. They could switch Spotify servers?Spotify is a problem.This...

  • Casual Listener
  • Hi. I'm Premium. I have a serious problem. Spotify slow very many. I downloaded playlists offline to my iPhone at 70 Kbps. But I have 6Mbps on my ISP. My ISP, downloading all rise to 6 Mbps. ...
  • Cinabrium
  • Casual Listener
  • 369 Views
  • 3 replies
  • 0 likes
  • 369 Views
  • 3 replies
  • 0 likes

Playlists

the playists on my phone account are different from the playlists on my laptop.... how do i manage this?

  • Newbie
  • the playists on my phone account are different from the playlists on my laptop.... how do i manage this?
  • ScottyLove
  • Music Fan
  • 426 Views
  • 3 replies
  • 0 likes
  • 426 Views
  • 3 replies
  • 0 likes

Solved!! iPhone app cannot log in(offline/online)

I have had spotify on my iPhone for months now and recently clicked from offline to online playback and it would not connect so I logged out an now I am unable to log into my account via iPhone

  • Newbie
  • I have had spotify on my iPhone for months now and recently clicked from offline to online playback and it would not connect so I logged out an now I am unable to log into my account via iPhone
  • Taylor
  • Community Legend
  • 779 Views
  • 3 replies
  • 3 likes
  • 779 Views
  • 3 replies
  • 3 likes

IPhone 4S issue - - Trial vs Premium

I'm tend to make snap decisions, and about one hour after installing the Spotify app on my iphone today, i decided to just get Premium. However, my phone still says I have 45 hours left on my trial, and I see no way to let it know that I'm a Premium ...

  • Newbie
  •   I'm tend to make snap decisions, and about one hour after installing the Spotify app on my iphone today, i decided to just get Premium.   However, my phone still says I have 45 hour...
  • Taylor
  • Community Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

IPhone

I did the 30 day trial and it said i could use mobile devices for 30 days but when i go to play them on my iphone it says u have to be a premium user, but i am for 30 days? help quick please

  • Newbie
  • I did the 30 day trial and it said i could use mobile devices for 30 days but when i go to play them on my iphone it says u have to be a premium user, but i am for 30 days? help quick please
  • Peter__
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

What happened to Air Play??

Air Play disappeared on the latest update. Even if I double tap the hope button and scroll over to the left, the Air Play icon isn't there. I have to launch iTunes and use Air Play from there then go back to Spotify once I selected the correct speake...

  • Regular
  • Air Play disappeared on the latest update. Even if I double tap the hope button and scroll over to the left, the Air Play icon isn't there. I have to launch iTunes and use Air Play from there then go...
  • 488 Views
  • 0 replies
  • 0 likes
  • 488 Views
  • 0 replies
  • 0 likes

Won't connect / log in on iPad mini

Hello.I am a long time spotify user. Been running fine on a PC, iPad2, iPad Mini and Android until today.The iPad mini app would not connect to the service and insisted I had not Internet connection when I actually did have an Internet connection.I u...

  • Casual Listener
  • Hello. I am a long time spotify user. Been running fine on a PC, iPad2, iPad Mini and Android until today. The iPad mini app would not connect to the service and insisted I had not Internet con...
  • NikTheGreek
  • Casual Listener
  • 1194 Views
  • 2 replies
  • 0 likes
  • 1194 Views
  • 2 replies
  • 0 likes

My account won't work on iPhone

I log into my wfogarty account on here and says no premium updated card info and my computer says premium whats wrong

  • Casual Listener
  • I log into my wfogarty account on here and says no premium updated card info and my computer says premium whats wrong
  • Taylor
  • Community Legend
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

Spotify stopped working on both my iPhone and iPad 3

After having a premium account for over 2-3 years, my spotify account suddenly stopped working on all my devices, I can re-download the playlists at my ipad because it says I don't have,premium anymore? (ImhAve checked my account and I've been charge...

  • Newbie
  • After having a premium account for over 2-3 years, my spotify account suddenly stopped working on all my devices, I can re-download the playlists at my ipad because it says I don't have,premium anymo...
  • britishwonder
  • Casual Listener
  • 382 Views
  • 2 replies
  • 0 likes
  • 382 Views
  • 2 replies
  • 0 likes

Ipod classic sync

Hi, I backed up my ipod as instructed by it didn't save my existing itunes music on my laptop. Please help. Thanks.

  • Newbie
  • Hi,   I backed up my ipod as instructed by it didn't save my existing itunes music on my laptop.   Please help.  Thanks.  
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

Various genera radio stations are "unavailable" what's the problem?

Hi People, various genre radio stations have been available for sometime. The situation seems to be escalating with more genres becoming unavailable with time. Please can you let me know what the problem is here or how I can rectify it?Thank you very...

  • Newbie
  • Hi People, various genre radio stations have been available for sometime. The situation seems to be escalating with more genres becoming unavailable with time. Please can you let me know what the p...
  • Peter__
  • Community Legend
  • 391 Views
  • 3 replies
  • 0 likes
  • 391 Views
  • 3 replies
  • 0 likes

I can't synchro my iphone 3

I have Spotify Premiun and the firts time I connet the iphone all was Ok. All songs were download to the iphone, but since that time I can't update. Pc and iphone use same wifi, but I dont know the problem. What can I do? What I'm doing bad? Thank

  • Newbie
  • I have Spotify Premiun and the firts time I connet the iphone all was Ok. All songs were download to the iphone, but since that time I can't update.   Pc and iphone use same wifi, but I dont...
  • Freek1983
  • Newbie
  • 455 Views
  • 2 replies
  • 1 likes
  • 455 Views
  • 2 replies
  • 1 likes