Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52523 Views
16 replies
36 likes

52523 Views
16 replies
36 likes

Spotify not working on iPhone 6s Plus

I don’t know how it happened but Spotify has stopped responding. I cannot navigate anywhere, pressing any icon is of no use. The screen just remains halted.

SAcz
Casual Listener
I don’t know how it happened but Spotify has stopped responding. I cannot navigate anywhere, pressing any icon is of no use. The screen just remains halted.
2021-08-16 7:44:35 AM
2021-09-11 3:07:19 PM
Loxer
Community Legend
506 Views
1 replies
0 likes

506 Views
1 replies
0 likes

Superuser Contribution Spotify on iPhone 5

PlanPremiumCountrySwitzerlandOperating SystemiOS 10.3.4My Question or IssueWe were using an old iPod touch (Model A1421, October 2012) to play music in our restaurant. Now that this device is totally broken, we had to change to an iPhone 5 (Model A14...

wirzhaus
Newbie
Plan Premium Country Switzerland Operating System iOS 10.3.4 My Question or Issue We were using an old iPod touch (Model A1421, October 2012) to play music in our restaurant. Now that this dev...
2021-08-16 11:56:36 AM
2021-09-11 3:06:04 PM
Loxer
Community Legend
510 Views
2 replies
0 likes

510 Views
2 replies
0 likes

Superuser Contribution App crashing after few seconds of playing

When I connect with Bluetooth to my car the app completely closes itself out after playing a song for about 50 seconds. This happens every day at the same time. I’m not sure if it has to do with the area I’m in (poor cell reception), but the playlist...

kealia
Visitor
When I connect with Bluetooth to my car the app completely closes itself out after playing a song for about 50 seconds. This happens every day at the same time. I’m not sure if it has to do with the ...
2021-09-09 8:54:16 PM
2021-09-11 2:54:33 PM
Alex
Spotify Legend
313 Views
1 replies
0 likes

313 Views
1 replies
0 likes

[iOS] Storylines not functioning correctly

Currently, they’ll only show the first image of a storyline and won’t go any further. I hope this will be fixed in a future update, it ruins a very useful section.Video proof: https://youtu.be/G8zkFuSoZ-U

TapLover
Casual Listener
Currently, they’ll only show the first image of a storyline and won’t go any further. I hope this will be fixed in a future update, it ruins a very useful section. Video proof: https://youtu.be/G8zk...
2021-09-06 12:55:31 AM
2021-09-11 2:44:43 PM
Loxer
Community Legend
653 Views
1 replies
0 likes
App & Features

653 Views
1 replies
0 likes

Superuser Contribution Issue with playback and local files

PlanPremiumCountryUSDeviceiPhone 12Operating System(iOS 14)My Question or IssueHello,I recently got a new phone and half of my local files wont shift to my phone even though they're playable on my computer. Some of my local files will download just f...

dontscuffmytimb
Newbie
Plan Premium Country US Device iPhone 12 Operating System (iOS 14) My Question or Issue Hello, I recently got a new phone and half of my local files wont shift to my phone even though they'...
2021-09-09 8:01:55 AM
2021-09-10 11:25:54 PM
MafeG
Spotify Legend
431 Views
1 replies
0 likes
Premium

431 Views
1 replies
0 likes

Superuser Contribution crash

PlanPremiumCountrycanadaiphone 8My Question or Issuewhenever spotify i’m not on spotify or my phone is closed after 30seconds the app crashes

povignola
Newbie
Plan Premium Country canada iphone 8 My Question or Issue whenever spotify i’m not on spotify or my phone is closed after 30seconds the app crashes
2021-09-09 4:50:04 AM
2021-09-10 11:04:42 PM
MafeG
Spotify Legend
375 Views
1 replies
0 likes

375 Views
1 replies
0 likes

Superuser Contribution Can't rearrange songs in playlist on Spotify Plus

PlanPlusCountryU.S.A Device(iPhone XR)Operating System(iOS 14.7.1) My Question or IssueI recently switched to Spotify Plus from free. As of right now I'm unable to rearrange the songs I've put into a playlist, I have to go to my desktop in order to d...

khaixa
Newbie
Plan Plus Country U.S.A Device (iPhone XR) Operating System (iOS 14.7.1) My Question or Issue I recently switched to Spotify Plus from free. As of right now I'm unable to rea...
2021-09-08 10:38:27 PM
2021-09-10 8:45:47 PM
MafeG
Spotify Legend
341 Views
1 replies
0 likes

341 Views
1 replies
0 likes

Superuser Contribution iOS Playback stops after 10 seconds

PlanPremium FamilyCountryUSADeviceiPhone 12 ProOperating SystemiOS 14.7.1 My Question or IssueSpotify Stations 2.0.38I don't listen to Spotify much on my drive, just Stations, but I've never experienced this issue in Spotify, only Stations. I don't r...

lldemonll
Casual Listener
Plan Premium Family Country USA Device iPhone 12 Pro Operating System iOS 14.7.1 My Question or Issue Spotify Stations 2.0.38 I don't listen to Spotify much on my drive, just Statio...
2021-09-01 10:43:20 PM
2021-09-09 8:51:09 PM
MafeG
Spotify Legend
807 Views
3 replies
1 likes

807 Views
3 replies
1 likes

Superuser Contribution After Update Download to Apple Watch NO LONGER AVAILABLE?

PlanPremiumCountryTaiwanDeviceiPhone/AW 6 My Question or IssueSpotify automatically updated on my iPhone. Suddenly, the "Download to Apple Watch" menu item is GONE. What's going on?

jeffintaipei
Casual Listener
Plan Premium Country Taiwan Device iPhone/AW 6 My Question or Issue Spotify automatically updated on my iPhone. Suddenly, the "Download to Apple Watch" menu item is GONE. What's going ...
2021-09-08 11:49:42 AM
2021-09-09 6:20:01 PM
MafeG
Spotify Legend
504 Views
1 replies
0 likes

504 Views
1 replies
0 likes

Superuser Contribution [iOS] Downloaded songs will not play offline despite Premium membership

Hi,For the last few months I have noticed that my songs downloaded on my phone will not play when Spotify is offline. Sometimes the downloaded songs will not even play when Spotify is online, but songs I haven't downloaded do. I have an iPhone 7 that...

JoeTerry17
Newbie
Hi, For the last few months I have noticed that my songs downloaded on my phone will not play when Spotify is offline. Sometimes the downloaded songs will not even play when Spotify is online, but s...
2021-09-07 7:01:38 PM
2021-09-09 4:59:32 PM
MafeG
Spotify Legend
230 Views
1 replies
0 likes
iOS

230 Views
1 replies
0 likes

Superuser Contribution Spotify App Repeatedly Crashing while Listening

PlanPremiumCountryUnited States of AmericaDeviceiPhone Xr and iPad Pro (3rd Generation)Operating System iOS 14 My Question or IssueThe Spotify app repeatedly crashes while listening to music. The only solution I have found so far for this issue is to...

jamisonp922
Casual Listener
Plan Premium Country United States of America Device iPhone Xr and iPad Pro (3rd Generation) Operating System iOS 14 My Question or Issue The Spotify app repeatedly crashes whi...
2021-08-16 2:55:34 AM
2021-09-09 12:09:43 PM
Alex
Spotify Legend
787 Views
3 replies
1 likes

787 Views
3 replies
1 likes

Superuser Contribution Stuck in "Open in Spotify" loop

Plan: Premium FamilyCountry: USA Device: iPhone 11 MaxOperating System: 14.4 I cannot open the Spotify app. I swiped up on someone's instagram story to see their playlist. It opened a safari window with a pop up that says "Open in Spotify." When I cl...

jbunch0703
Visitor
Plan: Premium Family Country: USA Device: iPhone 11 Max Operating System: 14.4 I cannot open the Spotify app. I swiped up on someone's instagram story to see their playlist. It op...
2021-02-09 9:09:11 PM
2021-09-08 4:25:35 PM
MafeG
Spotify Legend
1398 Views
4 replies
0 likes
iOS
iphone

1398 Views
4 replies
0 likes

Solved!!Superuser Contribution Show adult inappropriate information on panel

show inappropriate information on Panel, not suitable for young people. Please well management and control contents.None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumTaiwa...

EricKang
Regular
show inappropriate information on Panel, not suitable for young people. Please well management and control contents. None of the below information is required. However, the more you provide t...
2021-09-06 2:09:33 PM
2021-09-07 2:52:02 PM
Alex
Spotify Legend
370 Views
1 replies
0 likes

370 Views
1 replies
0 likes

Superuser Contribution Manage folders

Hi folks, still waiting for the possibility to organise folders on iOS. Move them, change them, sort them... anything. It’s almost 2020 by now and I still need an old school desktop computer to do so. Are you serious? That’s kind of embarrassing imho...

trax1
Casual Listener
Hi folks, still waiting for the possibility to organise folders on iOS. Move them, change them, sort them... anything. It’s almost 2020 by now and I still need an old school desktop computer t...
2019-11-07 9:52:52 PM
2021-09-07 8:28:56 AM
trax1
Casual Listener
1466 Views
4 replies
6 likes

1466 Views
4 replies
6 likes

Superuser Contribution Desktop wont show up in iOS local files sync

PlanPremiumCountryUSADeviceiPhone X, HP SpectreOperating SystemWin 10, iOS 14.7.1 My Question or IssueWhen enabling local files on iOS, laptop does not show up for sync. Devices are connected to the same network.

Brutu_5
Newbie
Plan Premium Country USA Device iPhone X, HP Spectre Operating System Win 10, iOS 14.7.1 My Question or Issue When enabling local files on iOS, laptop does not show up for sync. Devi...
2021-09-05 10:07:18 PM
2021-09-06 10:32:47 PM
CarlosE
Moderator
264 Views
1 replies
0 likes

264 Views
1 replies
0 likes

Superuser Contribution Progress bar not moving

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 12 My Question or IssueWhen playing music in spotify, the progress bar doesn't move when playing music unless you pause and unpause the music. Even so, it works half the time. The same thing c...

GaBeriel_1
Casual Listener
Plan Premium Country Canada Device iPhone 8 Operating System iOS 12 My Question or Issue When playing music in spotify, the progress bar doesn't move when playing music unles...
2019-06-03 7:24:08 AM
2021-09-06 9:06:00 PM
MafeG
Spotify Legend
10653 Views
4 replies
3 likes
iOS 12
playback

10653 Views
4 replies
3 likes

Superuser Contribution Will I get logged out everywhere if I change my password on my account?

Hi, I want to change my password on my account but im worried it will log me out on my devices, I especially dont want to lose all my local files that i have synced on my iPhone. Thanks

HannesO
Casual Listener
Hi, I want to change my password on my account but im worried it will log me out on my devices, I especially dont want to lose all my local files that i have synced on my iPhone. Thanks &nbs...
2020-09-09 4:40:47 PM
2021-09-06 7:04:38 PM
MafeG
Spotify Legend
13898 Views
5 replies
2 likes

13898 Views
5 replies
2 likes

Superuser Contribution How do I view podcasts I've downloaded for a specific podcast series?

I would like to load a list of podcasts I've downloaded for a specific podcast series for two reasons: - I want them all ready to play in succession- It's useful to unable me to quickly delete them later on instead of trawling through them, deleting ...

benfranklin79
Casual Listener
I would like to load a list of podcasts I've downloaded for a specific podcast series for two reasons: - I want them all ready to play in succession - It's useful to unable me to quickly de...
2021-09-04 12:14:10 PM
2021-09-06 2:34:26 PM
Alex
Spotify Legend
511 Views
3 replies
0 likes

511 Views
3 replies
0 likes

Solved!!Superuser Contribution Bug: Three dots menu is hidden by Play button on iPhone SE (2016)

PlanPremiumCountryUkraineDeviceiPhone SE (2016)Operating SystemiOS 14.7App Version8.6.46.1081 Can't access three dots menu on playlists with Russian locale. With English it's kinda possible, but tricky.

Stranger451
Regular
Plan Premium Country Ukraine Device iPhone SE (2016) Operating System iOS 14.7 App Version 8.6.46.1081 Can't access three dots menu on playlists with Russian locale. With English it...
2021-07-21 11:21:05 AM
2021-09-06 12:21:59 PM
Stranger451
Regular
3706 Views
19 replies
0 likes

3706 Views
19 replies
0 likes

Solved!!Superuser Contribution Spotify Blend: display bug when sharing

Hello team, really love today’s update on the Blend feature. Reporting a bug happening when trying to share the matching score. As a French user, the text is cropped at the edges.

yoonnel
Composer
Hello team, really love today’s update on the Blend feature. Reporting a bug happening when trying to share the matching score. As a French user, the text is cropped at the edges. ...
2021-08-31 4:45:36 PM
2021-09-06 1:20:37 AM
Eni
Moderator
699 Views
3 replies
0 likes

699 Views
3 replies
0 likes

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