Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52596 Views
16 replies
36 likes

52596 Views
16 replies
36 likes

Superuser Contribution [iOS][Your Library] Create folders where to put Albums or Playlists

Create folders where to put Albums or Playlists.

Gjsimeone
Visitor
Create folders where to put Albums or Playlists.
2021-09-02 10:45:17 PM
2021-09-02 10:59:20 PM
Eni
Moderator
403 Views
1 replies
0 likes

403 Views
1 replies
0 likes

Superuser Contribution Tex inside buttons not properly aligned

PlanPremiumCountryItalyDeviceiPhone 11 Pro MaxOperating SystemiOS 14.7.1 My Question or IssueScreenshots should be self explanatory.Some of the text inside the buttons are quite a bit off center.

manuelmoreale
Newbie
Plan Premium Country Italy Device iPhone 11 Pro Max Operating System iOS 14.7.1 My Question or Issue Screenshots should be self explanatory. Some of the text inside the buttons are ...
2021-09-01 11:24:15 AM
2021-09-02 2:31:09 PM
Elena
Moderator
255 Views
1 replies
0 likes

255 Views
1 replies
0 likes

Superuser Contribution App Randomly Crashes When Playing Music

PlanFreeCountryUnited States DeviceiPhone 12 ProOperating SystemiOS 14.7 My Question or IssueWhenever I play music and my phone is locked, the app will randomly crash and my music will stop playing. When I go back into the app, the Spotify logo comes...

samduongbrett
Casual Listener
Plan Free Country United States Device iPhone 12 Pro Operating System iOS 14.7 My Question or Issue Whenever I play music and my phone is locked, the app will randomly crash ...
2021-07-23 8:24:26 AM
2021-09-02 9:50:49 AM
Alex
Spotify Legend
3438 Views
7 replies
0 likes
app crash
Crash

3438 Views
7 replies
0 likes

Superuser Contribution Spotify issues on Apple Watch

PlanFree/PremiumCountry DeviceApple Watch 6 GPSOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueA few big issues with Spotify on the Apple Watch: I have the GPS one, not cellular. Downloading to the watch took several tries...

byoder77
Newbie
Plan Free/Premium Country Device Apple Watch 6 GPS Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue A few big issues with Spotify on the Appl...
2021-08-30 11:57:18 PM
2021-09-01 10:31:50 PM
CarlosE
Moderator
5963 Views
1 replies
9 likes

5963 Views
1 replies
9 likes

Superuser Contribution [Developer] How can you force downloads to Iwatch

I have all updated software on my phone and on my watch and I have the latest spotify app loaded on my I Watch 5. It downloaded about half of my podcasts and now it won't download anymore. It downloaded 4 and I have 3 more to go. It's just stuck. I h...

12129655431
Newbie
I have all updated software on my phone and on my watch and I have the latest spotify app loaded on my I Watch 5. It downloaded about half of my podcasts and now it won't download anymore.&nbsp...
2021-09-01 8:59:33 PM
2021-09-01 9:17:54 PM
Eni
Moderator
447 Views
1 replies
1 likes
Developer

447 Views
1 replies
1 likes

Superuser Contribution Not getting any push notifications

PlanPremiumCountryIsraelDeviceiPhone XS Max, iPad Pro, MacBook Air.Operating SystemLatest. My Question or IssueHi. All notification on either email and push are enabled in my account. However, I don’t get notifications. The only ones I get are emails...

ZukLevinson
Casual Listener
Plan Premium Country Israel Device iPhone XS Max, iPad Pro, MacBook Air. Operating System Latest. My Question or Issue Hi. All notification on either email and push are enabled in my...
2020-03-13 12:00:30 PM
2021-09-01 4:06:37 PM
AeroZ
Composer
2186 Views
6 replies
1 likes
NEW ALBUMS
new tracks
New Update
Notifications

2186 Views
6 replies
1 likes

Superuser Contribution Playback Slider is Bugged

PlanPremiumCountryUnited States of AmericaDeviceiPhone 11Operating SystemiOS 14.7.1 My Question or IssueI am having a problem with the Spotify iOS app where I’ll be playing a song on the app and when I go back to the app the slider starts from the be...

MusicMan48
Newbie
Plan Premium Country United States of America Device iPhone 11 Operating System iOS 14.7.1 My Question or Issue I am having a problem with the Spotify iOS app where I’ll be playing a...
2021-08-31 12:04:31 PM
2021-09-01 3:46:32 PM
Ver
Spotify Legend
1452 Views
1 replies
0 likes
bug
playback

1452 Views
1 replies
0 likes

Superuser Contribution SPOTIFY OFFLINE NO 3G/4G

Depois de anos usando o app premium e funcionando perfeitamente, o meu app ficou offline no 3g / 4g só fica online utilizando o wifi. Já fiz de tudo, RESET não aparelho, atualização do app e está todas as contas e adicionei novamente e nadaaa. ME AJU...

THIAGO17
Casual Listener
Depois de anos usando o app premium e funcionando perfeitamente, o meu app ficou offline no 3g / 4g só fica online utilizando o wifi. Já fiz de tudo, RESET não aparelho, atualização do app e est...
2019-02-01 12:29:44 AM
2021-09-01 10:18:27 AM
Alex
Spotify Legend
2468 Views
4 replies
1 likes

2468 Views
4 replies
1 likes

Superuser Contribution Spotify freeze on home screen

PlanPremiumCountryMalaysiaDeviceiPhone 12Operating SystemiOS 14.7.1 My Question or IssueMy Spotify app freezes in the home tab whenever I open the app. I have tried reinstalling, logging out then in, clearing safari's cache (not sure if this affects ...

xyyz0723
Newbie
Plan Premium Country Malaysia Device iPhone 12 Operating System iOS 14.7.1 My Question or Issue My Spotify app freezes in the home tab whenever I open the app. I have tried reinstall...
2021-08-19 9:04:24 AM
2021-09-01 9:04:04 AM
jamesbuick
Casual Listener
1844 Views
10 replies
4 likes

1844 Views
10 replies
4 likes

Superuser Contribution On iPhone XR, Spotify sounds noticeably worse than Deezer and Apple Music, but not on iMac

PlanPremiumCountry DeviceiPhone XR, iMac 2018, Operating SystemiOS 14.7.1 MacOS 11.5.2 It's especially notable on piano music like Keith Jarrett's Köln Concert: The different music services sound comparably well on my iMac, but on my iPhone XR, Spoti...

eagleton
Regular
Plan Premium Country Device iPhone XR, iMac 2018, Operating System iOS 14.7.1 MacOS 11.5.2 It's especially notable on piano music like Keith Jarrett's Köln ...
2021-08-30 3:00:45 PM
2021-08-31 3:37:14 PM
Alex
Spotify Legend
608 Views
1 replies
0 likes

608 Views
1 replies
0 likes

Superuser Contribution [MOBILE] Add a popup after setting sleep timer

Sometimes when using sleep timer it’s hard to know if you pressed the right setting/know if it’s set. It would be nice to have a popup similar to the “Added to queue” message that pops up when adding a song to the queue. This could confirm it’s been ...

samfontes
Visitor
Sometimes when using sleep timer it’s hard to know if you pressed the right setting/know if it’s set. It would be nice to have a popup similar to the “Added to queue” message that pops up when adding...
2021-08-30 7:24:09 AM
2021-08-30 11:21:05 PM
Novy
Moderator
322 Views
1 replies
0 likes

322 Views
1 replies
0 likes

Superuser Contribution Buttons overlapping when searching for songs in playlist

Hi, sorry but your bug reporting system is way too complicated + I can't add new topics as apparently my experience doesn't matter to you. So, expectedly, I'm getting quite frustrated and I will be posting this as comment to every topic I can, becaus...

velinazhivkova
Casual Listener
Hi, sorry but your bug reporting system is way too complicated + I can't add new topics as apparently my experience doesn't matter to you. So, expectedly, I'm getting quite frustrated and I will be p...
2021-08-16 5:09:56 PM
2021-08-30 1:35:47 PM
MateusM
Spotify Star
916 Views
5 replies
0 likes

916 Views
5 replies
0 likes

Solved!! I dont have this new mini-player interface

PlanPremiumCountryHongKong,ChinaDeviceiPhone 8Operating SystemiOS 15 My Question or Issuemy spotify: others: I dont have this new mini-player interface. And how can I get it?

Nana7mi2077
Newbie
Plan Premium Country HongKong,China Device iPhone 8 Operating System iOS 15 My Question or Issue my spotify: others: I dont have this new mini-player interface. And how c...
2021-08-29 12:35:46 PM
2021-08-30 12:31:14 PM
Emilia_8
Community Legend
1661 Views
1 replies
0 likes

1661 Views
1 replies
0 likes

Is there a way to sort the "My Episodes" playlist from oldest to newest?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

CawfeePig
Music Fan
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2021-08-30 6:04:14 AM
2021-08-30 11:14:24 AM
Emilia_8
Community Legend
521 Views
1 replies
2 likes

521 Views
1 replies
2 likes

Superuser Contribution Spotify keeps stopping

PlanFree/PremiumCountryAustraliaDeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My spotify keeps pausing (at the 11second mark of a song to be precise). I have to restart the app for the song to play. Once t...

lijameshancock
Newbie
Plan Free/Premium Country Australia Device iPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My spotify keeps pausing (at the 11seco...
2021-03-11 9:33:33 PM
2021-08-30 8:35:24 AM
Ver
Spotify Legend
629 Views
4 replies
0 likes

629 Views
4 replies
0 likes

Superuser Contribution Volume raising and lowering on its own.

I’ve been having a issue since about the release of iPhone 12 Pro Max where my volume just does it’s own thing.PlanPremiumCountryUSADeviceIPHONE 12 PRO MAXOperating SystemiOS 14.7.1

Obey_Siri
Newbie
I’ve been having a issue since about the release of iPhone 12 Pro Max where my volume just does it’s own thing. Plan Premium Country USA Device IPHONE 12 PRO MAX Operating System iOS 14.7.1 ...
2021-08-28 10:43:25 PM
2021-08-29 11:03:09 PM
CarlosE
Moderator
468 Views
1 replies
0 likes

468 Views
1 replies
0 likes

Superuser Contribution My Episodes playlist always shows one episode, even when it's empty...

PlanPremiumCountryUSDeviceiPhone XSOperating SystemiOS My Question or IssueA few weeks ago, I downloaded the oldest episode of Up First, which went to the My Episodes playlist. The next day, the episode was removed, and so was my download. The reason...

CawfeePig
Music Fan
Plan Premium Country US Device iPhone XS Operating System iOS My Question or Issue A few weeks ago, I downloaded the oldest episode of Up First, which went to the My Episodes playlis...
2021-08-26 1:12:50 AM
2021-08-29 8:43:10 PM
CarlosE
Moderator
613 Views
6 replies
0 likes

613 Views
6 replies
0 likes

Superuser Contribution not playing selected songs

PlanFreeCountryukDevice(iPhone 8, Operating Systemios14 My Question or IssueSpotify keeps playing 'suggested songs' rather than the ones I have selected, even if it is in the middle of a selected album or pplaylist.Why is this?

MR552825
Newbie
Plan Free Country uk Device (iPhone 8, Operating System ios14 My Question or Issue Spotify keeps playing 'suggested songs' rather than the ones I have selected, even if it is i...
2021-08-28 10:28:59 AM
2021-08-29 6:16:18 PM
Novy
Moderator
1162 Views
1 replies
0 likes

1162 Views
1 replies
0 likes

Superuser Contribution Your Episodes Bug

PlanPremium CountryUSADevice(iPhone 11)Operating System(iOS 14.6) My Question or IssueI am getting a bug in the “Your Episodes” podcast playlist. It shows “1 Episode” even though it is empty. It is really bothering me. How can I fix it?

Kunj
Visitor
Plan Premium Country USA Device (iPhone 11) Operating System (iOS 14.6) My Question or Issue I am getting a bug in the “Your Episodes” podcast playlist. It shows “1 Episode” ev...
2021-07-08 2:10:10 AM
2021-08-28 4:20:59 PM
Jeremy
Spotify Legend
770 Views
5 replies
0 likes

770 Views
5 replies
0 likes

Superuser Contribution Offline not working

PremiumCountryUSADeviceiPhone 8 I have the premium account but ever since the app updated I can’t listen to offline. I listen to it at work for 10 hours a day on wifi and it works fine but as soon as I’m on offline mode it won’t let me listen to down...

user-removed
Visitor
Premium Country USA Device iPhone 8 I have the premium account but ever since the app updated I can’t listen to offline. I listen to it at work for 10 hours a day on wifi and it ...
2021-08-27 4:11:01 AM
2021-08-28 2:05:51 PM
Jeremy
Spotify Legend
455 Views
1 replies
1 likes

455 Views
1 replies
1 likes

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