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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70738 Views
  • 16 replies
  • 37 likes
  • 70738 Views
  • 16 replies
  • 37 likes

Superuser Contribution Why does music stop playing when scrolling past ads or videos while browsing the web or instagram?

When I scroll past an ad or video (without stopping or clicking on it) while Spotify is playing, the music stops and doesn’t restart on its own once I've scrolled past it. iPhone 11, Safari, everything up to date. Premium family plan. Tried restartin...

  • Casual Listener
  • When I scroll past an ad or video (without stopping or clicking on it) while Spotify is playing, the music stops and doesn’t restart on its own once I've scrolled past it.   iPhone 11, Safari,...
  • Lovemonsoonrain
  • Visitor
  • 27825 Views
  • 6 replies
  • 0 likes
  • iphone 11
  • 27825 Views
  • 6 replies
  • 0 likes

Superuser Contribution Timestamps missing on iPad player

PlanPremiumCountryUS DeviceiPad Pro 2018 11”Operating SystemiPadOS 15 My Question or IssueWhen using the Spotify iPad app (2018 11” iPad Pro in my case) the Timestamps do not show on the player in the bottom left hand corner. This is especially annoy...

BC1052B1-B6CF-4197-B44E-818E6C7A0AE1.jpeg 1532D197-652E-40EA-8643-D1A1E1D50C1D.jpeg
  • Casual Listener
  • Plan Premium Country US   Device iPad Pro 2018 11” Operating System iPadOS 15   My Question or Issue When using the Spotify iPad app (2018 11” iPad Pro in my case) the Timestamps...
  • CarlosE
  • Moderator
  • 712 Views
  • 3 replies
  • 0 likes
  • 712 Views
  • 3 replies
  • 0 likes

Solved!! Siri not Providing Voice Directions while Streaming Spotify

Hey, everyone!About a week ago, Siri stopped providing me with voice directions while driving. I still get a little jingle when I need to make a change, but I much prefer Siri telling me what to do. The issue occurs through Bluetooth and AUX and only...

  • Casual Listener
  • Hey, everyone! About a week ago, Siri stopped providing me with voice directions while driving. I still get a little jingle when I need to make a change, but I much prefer Siri telling me what to ...
  • greendayfan
  • Casual Listener
  • 43479 Views
  • 6 replies
  • 2 likes
  • 43479 Views
  • 6 replies
  • 2 likes

Superuser Contribution Battery Drain IOS 14.6

PlanPremiumCountryUSA Device(iPhone 11)Operating System(iOS 14.6) My Question or IssueIs it normal using 20% background activity in 2 hours and a half? I've tried reinstalling the app, and background refresh is disabled already

  • Casual Listener
  • Plan Premium Country USA   Device (iPhone 11) Operating System (iOS 14.6)   My Question or Issue Is it normal using 20% background activity in 2 hours and a half?  I've tri...
  • CarlosE
  • Moderator
  • 1013 Views
  • 5 replies
  • 1 likes
  • 1013 Views
  • 5 replies
  • 1 likes

Superuser Contribution Audio not working

PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating SystemiOS 15.0 My Question or IssueWhen i play a song, the audio doesn’t work, i already tried to reboot the iPhone, but the problem persistsDemo video: https://drive.google.com/file/d/1Bjf7...

  • Roadie
  • Plan Premium Family Country Italy Device iPhone 12 mini Operating System iOS 15.0   My Question or Issue When i play a song, the audio doesn’t work, i already tried to reboot the iPhon...
  • Jeremy
  • Spotify Legend
  • 378 Views
  • 3 replies
  • 0 likes
  • 378 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloading Error

Hi, I can't download music when connected to Wifi network even though the iOS device has storage space. The error I get is as in the screenshot. Thank you in advance for your help... Device: iPhone Xr 64gb

  • Regular
  • Hi, I can't download music when connected to Wifi network even though the iOS device has storage space. The error I get is as in the screenshot. Thank you in advance for your help...   Device:...
  • CarlosE
  • Moderator
  • 2201 Views
  • 29 replies
  • 0 likes
  • App & Features
  • 2201 Views
  • 29 replies
  • 0 likes

Superuser Contribution Spotify crashing on iphone

My Spotify app keeps crashing on my iPhone after 2-3 minutes of playing.

  • Casual Listener
  • My Spotify app keeps crashing on my iPhone after 2-3 minutes of playing. 
  • Jeremy
  • Spotify Legend
  • 429 Views
  • 3 replies
  • 1 likes
  • 429 Views
  • 3 replies
  • 1 likes

Superuser Contribution Incorrect Like Status on Player

PlanPremiumCountryUSDeviceiPhone 12 ProOperating SystemiOS 14.8 My Question or IssueDuring playback, songs in the player will not display the likes status if I navigate away from and back to the player page. If I’m listening to the playlist and minim...

  • Newbie
  • Plan Premium Country US Device iPhone 12 Pro Operating System iOS 14.8   My Question or Issue During playback, songs in the player will not display the likes status if I navigate away ...
  • MafeG
  • Spotify Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • bug report
  • 283 Views
  • 1 replies
  • 0 likes

Sign in problem

I am having a problem... I cant change the country of my account neither I can sign in from windows app and IOS app . it is stuck at Australia. What can I do to change it back? I wish to get this fixed soon. Greetings,

  • Newbie
  • I am having a problem... I cant change the country of my account neither I can sign in from windows app and IOS app . it is stuck at Australia. What can I do to change it back?  I wish to get t...
  • Maxim
  • Spotify Star
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hearts are inaccurate

PlanPremiumUSA DeviceiPhone 11Operating SystemiOS 14.71 My Question or IssueI am coming across songs that have the heart filled in that i haven't liked yet, and then when i click the heart it becomes unfilled and i get an "added to liked songs" notif...

  • Casual Listener
  • Plan Premium USA   Device iPhone 11 Operating System iOS 14.71   My Question or Issue I am coming across songs that have the heart filled in that i haven't liked yet, and then whe...
  • lnqkl-0mzj_d
  • Casual Listener
  • 777 Views
  • 5 replies
  • 1 likes
  • 777 Views
  • 5 replies
  • 1 likes

Superuser Contribution Siri announce texts

Hey! I have Spotify premium on an iPhone 12 Pro & regular AirPods. When I am listening to podcasts, and Siri announces a text, Spotify does not automatically resume the podcast. Is there a workaround? iOS 14.8spotify version 8.6.62.1035

  • Newbie
  • Hey! I have Spotify premium on an iPhone 12 Pro & regular AirPods. When I am listening to podcasts, and Siri announces a text, Spotify does not automatically resume the podcast. Is there a workar...
  • MafeG
  • Spotify Legend
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Search] Audio books not working ( Harry Potter specifically)

I’ve been listening to the Harry Potter audio books for several months now. Recently it’s been several times a day that I turn them on and listen to them whilst going about my day. last night however ( Sept 16/21) the audio books stopped working. it ...

  • Casual Listener
  • I’ve been listening to the Harry Potter audio books for several months now. Recently it’s been several times a day that I turn them on and listen to them whilst going about my day.  last night ...
  • Novy
  • Moderator
  • 1159 Views
  • 1 replies
  • 1 likes
  • iOS
    Search
  • 1159 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Shuffle always shows same 8-10 songs in different order

PlanPremiumUnited States DeviceiPhone 11Operating SystemiOS 14.7.1 My Question or IssueI have read lots of other posts related to this issue, but no available solutions seem to work. I am not using Spotify Connect (ie I am playing music locally on my...

  • Casual Listener
  • Plan Premium United States   Device iPhone 11 Operating System iOS 14.7.1   My Question or Issue I have read lots of other posts related to this issue, but no available solutions ...
  • Elena
  • Moderator
  • 648 Views
  • 1 replies
  • 0 likes
  • 648 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't sync local files from computer to iphone x

PlanPremiumCountry USA DeviceiPhone XOperating System14.7.1 My Question or IssueI'm trying to sync local files from my laptop to my iphone X right now. I managed to get the local files to download to my Pixel 4A5G but it just refuses to work on my ip...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone X Operating System 14.7.1   My Question or Issue I'm trying to sync local files from my laptop to my iphone X right now. I managed to ge...
  • Elena
  • Moderator
  • 585 Views
  • 1 replies
  • 0 likes
  • iOS
    local files
  • 585 Views
  • 1 replies
  • 0 likes

Superuser Contribution Notifications os iOS not working

PlanPremiumSpotify Version8.6.62CountryBrazilDeviceiPhone XOperating SystemiOS 14.8 My Question or IssueHi! All of my push notifications are on, both in iOS settings and in Spotify settings, but I'm not getting any. I've tried turning all of them off...

  • Casual Listener
  • Plan Premium Spotify Version 8.6.62 Country Brazil Device iPhone X Operating System iOS 14.8   My Question or Issue Hi!   All of my push notifications are on, both in iOS sett...
  • Alex
  • Spotify Legend
  • 935 Views
  • 1 replies
  • 0 likes
  • iOS
    iphone
    Push Notifications
  • 935 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay not working in 2021

PlanPremiumCountryBrazilDeviceiPhone XOperating SystemiOS 14.7.1 My question or issueHey, folks! So, here's the issue plain and simple: the Autoplay feature is not working*. I'll search for a song**, play it and no similar songs start playing when it...

  • Casual Listener
  • Plan Premium Country Brazil Device iPhone X Operating System iOS 14.7.1   My question or issue Hey, folks! So, here's the issue plain and simple: the Autoplay feature is not working*. ...
  • Alex
  • Spotify Legend
  • 486 Views
  • 3 replies
  • 0 likes
  • 486 Views
  • 3 replies
  • 0 likes

Superuser Contribution Theres a ghost song in my playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis is the thing, I have a public playlist. In my computer it says that I have 77 songs (the...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This is...
  • behtjes
  • Casual Listener
  • 1637 Views
  • 4 replies
  • 0 likes
  • ghost
    iOS
    Playlists
    Spotify
  • 1637 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist by others are empty on all devices

PlanFree/PremiumCountryMalaysiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePlaylists by others are empty when it was working before. Eg. All Harry Potter books, ...

  • Casual Listener
  • Plan Free/Premium Country Malaysia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Playl...
  • Elena
  • Moderator
  • 785 Views
  • 3 replies
  • 1 likes
  • 785 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Browse] Playlist presentation in ios

Keep the last used setting instead of resetting it every time… seems super obvious to me but it’s really annoying that i keep having to set it to my playlist order rather than recently played. Yes i like having that option, no i do not want it by def...

  • Roadie
  • Keep the last used setting instead of resetting it every time… seems super obvious to me but it’s really annoying that i keep having to set it to my playlist order rather than recently played. Yes i ...
  • Alex
  • Spotify Legend
  • 1251 Views
  • 13 replies
  • 0 likes
  • Browse
  • 1251 Views
  • 13 replies
  • 0 likes