Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52499 Views
16 replies
36 likes

52499 Views
16 replies
36 likes

Solved!! Listen to History From Weeks Ago?

About a month ago I listened to a band, and specifically one song from that one band, but I didn't save either the song or the artist. I think I only listened to it on my phone (in the spotify app, to clarify) and there seems to be no history of it t...

Sunny_Skies
Newbie
About a month ago I listened to a band, and specifically one song from that one band, but I didn't save either the song or the artist. I think I only listened to it on my phone (in the spotify app, t...
2015-07-09 9:44:42 PM
2021-04-02 10:58:59 AM
MattSuda
Spotify Star
1241 Views
1 replies
1 likes
history
scrobble

1241 Views
1 replies
1 likes

App crashes playing song previews

When playing certain song previews (the little 30 second thing to be clear) the entire app crashes. It only happens with certain songs (for me I’ve noticed it does it with daywalker, Merry Go-Round of Life covered by the Nuvo Orchestra, etc..). Some ...

Ethereal_Petals
Newbie
When playing certain song previews (the little 30 second thing to be clear) the entire app crashes. It only happens with certain songs (for me I’ve noticed it does it with daywalker, Merry Go-Round o...
2021-03-17 7:12:15 PM
2021-04-01 8:45:00 PM
Loxer
Community Legend
472 Views
1 replies
3 likes

472 Views
1 replies
3 likes

Superuser Contribution Spotify keeps deleting my playlist name and followers are going down

PlanPremiumCountryPhilippinesOperating System(iOS 14.4.1) My Question or IssueI have a throwback playlist with more than 770+ followers on Spotify. A few weeks ago, the playlist name and picture disappeared. I thought that the reason was related to t...

tmasfer
Visitor
Plan Premium Country Philippines Operating System (iOS 14.4.1) My Question or Issue I have a throwback playlist with more than 770+ followers on Spotify. A few weeks ago, the pla...
2021-03-31 4:31:58 AM
2021-04-01 8:59:01 AM
Mihail
Spotify Legend
834 Views
1 replies
0 likes

834 Views
1 replies
0 likes

Superuser Contribution Play local music files not on Spotify

I’m sure this has been asked a thousand times, but the Community is not easily navigated. I’m brand new to Spotify after trying just about every other music streaming service out there. It seems great except that I can’t listen to Garth Brooks (the b...

Gman69
Casual Listener
I’m sure this has been asked a thousand times, but the Community is not easily navigated. I’m brand new to Spotify after trying just about every other music streaming service out there. I...
2021-03-29 8:38:13 PM
2021-03-31 9:16:57 PM
AeroZ
Composer
767 Views
4 replies
0 likes

767 Views
4 replies
0 likes

Superuser Contribution Spotify crashes while playing song

I have an iphone x (IOS 14) when i play a song and i turn my phone off the song randomly stops playing and when I go back to play it, Spotify is crashed it restarts itself. It has been doing this forever please help

Feras1
Casual Listener
I have an iphone x (IOS 14) when i play a song and i turn my phone off the song randomly stops playing and when I go back to play it, Spotify is crashed it restarts itself. It has been doing this for...
2021-02-08 5:39:07 PM
2021-03-31 7:21:26 PM
Novy
Moderator
604 Views
5 replies
0 likes

604 Views
5 replies
0 likes

Can't login to my account using iPad web player

When I go to Spotify.com on my iPad, there's an option to login, but it takes me here: https://www.spotify.com/us/account/overview/. I can't reach my library, etc. Unfortunately the iPad is too old to download the app. Is web player login on an iPad ...

doriss
Regular
When I go to Spotify.com on my iPad, there's an option to login, but it takes me here: https://www.spotify.com/us/account/overview/. I can't reach my library, etc. Unfortunately the iPad i...
2021-02-04 12:28:46 AM
2021-03-31 7:12:29 AM
Billy-J
Spotify Star
665 Views
5 replies
0 likes

665 Views
5 replies
0 likes

Solved!!Superuser Contribution Spotify using mobile data even when cellular data turned off

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 12.4 My Question or IssueSince updating the app last week, Spotify has started to use my mobile data to stream songs and podcasts even when they’re downloaded. This occurs when I am not on a w...

rtufjcnfick
Newbie
Plan Premium Country Canada Device iPhone 8 Operating System iOS 12.4 My Question or Issue Since updating the app last week, Spotify has started to use my mobile data to stream songs...
2019-09-04 1:30:21 AM
2021-03-30 4:12:42 PM
Jeremy
Spotify Legend
41475 Views
51 replies
10 likes

41475 Views
51 replies
10 likes

Spotify stuck on Premium Advertisement

PlanFreeCountrySouth KoreaDevice(iPad Air, iPhone 11 ProOperating System(iPad iOS 14.4.1, iPhone iOS 14.4.2) My Question or IssueSpotify stopped playing music and only shows offers for Spotify Premium on both my iPhone and iPad. Deleting and reinstal...

jtgerot
Visitor
Plan Free Country South Korea Device (iPad Air, iPhone 11 Pro Operating System (iPad iOS 14.4.1, iPhone iOS 14.4.2) My Question or Issue Spotify stopped playing music and onl...
2021-03-30 2:34:26 PM
2021-03-30 3:25:44 PM
Hubo
Community Legend
588 Views
1 replies
0 likes

588 Views
1 replies
0 likes

Low volume when casting from spotify app

PlanPremiumCountrynetherlands DeviceIphone 12Operating SystemIOS14.4.2 My Question or IssueI still have this problem of low volume when casting spotify to smartspaker after the following actions:- clean reinstall of the spotify- factory reset of the ...

Roy35
Newbie
Plan Premium Country netherlands Device Iphone 12 Operating System IOS14.4.2 My Question or Issue I still have this problem of low volume when casting spotify to smartspaker ...
2021-03-30 11:30:06 AM
442 Views
0 replies
4 likes

442 Views
0 replies
4 likes

Solved!!Superuser Contribution Disable Shuffle by default on new album view

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13 My Question or IssueI like the new UI update, but hate that the play button for albums defaults to shuffle play, as seen below. I don't want to shuffle albums, pretty much ever. I would also a...

Glitched
Regular
Plan Premium Country USA Device iPhone X Operating System iOS 13 My Question or Issue I like the new UI update, but hate that the play button for albums defaults to shuffle play, as ...
2020-02-29 2:14:36 PM
2021-03-29 11:45:27 PM
PrinceBlucher
Casual Listener
95189 Views
64 replies
76 likes

95189 Views
64 replies
76 likes

Superuser Contribution JRE video on mobile

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

ihickman
Casual Listener
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
2020-09-03 12:01:30 PM
2021-03-29 7:22:22 PM
Novy
Moderator
2958 Views
12 replies
9 likes

2958 Views
12 replies
9 likes

Superuser Contribution I can’t see lyrics

PlanPremium CountryArgentina DeviceIPhone 8 Plus Operating SystemiOS 14.1.4 My Question or IssueI don’t have the lyrics only in my phone and I have never seen it. I tried to remove app and download again several times. My operating system’s phone is ...

21z2gtow5vm6kc7
Newbie
Plan Premium Country Argentina Device IPhone 8 Plus Operating System iOS 14.1.4 My Question or Issue I don’t have the lyrics only in my phone and I have never seen ...
2021-03-28 4:43:57 AM
2021-03-29 8:15:54 AM
Alex
Spotify Legend
489 Views
1 replies
0 likes

489 Views
1 replies
0 likes

Superuser Contribution Settings - Audio Quality - can't change Streaming settings

FamilyPremiumUSA Device(iPad Pro 11-inch)Operating System(iOS 14.3)latest version of Spotify app My Question or IssueWhen I go to Settings in the app on my iPad, I cannot change any of the Streaming settings, they are greyed-out. I am listening on th...

globalpilot
Visitor
Family Premium USA Device (iPad Pro 11-inch) Operating System (iOS 14.3) latest version of Spotify app My Question or Issue When I go to Settings in the app on my iPad,&...
2020-12-29 10:21:03 PM
2021-03-29 2:17:33 AM
beatrice05
Newbie
13094 Views
8 replies
0 likes

13094 Views
8 replies
0 likes

Superuser Contribution CarPlay music playing as phone call

When I connect my iPhone to CarPlay and try to play Spotify, the audio comes out as a phone call instead of music. The audio quality is very poor and my phone has a red bar at the top. Spotify is the only app that does this. When I use other audio ap...

iskyhigh25
Regular
When I connect my iPhone to CarPlay and try to play Spotify, the audio comes out as a phone call instead of music. The audio quality is very poor and my phone has a red bar at the top. Spotify is the...
2021-03-21 3:03:45 PM
2021-03-28 5:11:27 PM
CarlosE
Moderator
6259 Views
6 replies
1 likes
Carplay
Connect
phone
quality

6259 Views
6 replies
1 likes

Superuser Contribution Last song in my queue disappears

My Question or Issuewhen I add songs or even one song to my queue on my sporty app the last one in the queue just disappears so I can’t see it or move it. It will still play if I press skip but it won’t show up unless I add yet another song to the qu...

Thea123b
Visitor
My Question or Issue when I add songs or even one song to my queue on my sporty app the last one in the queue just disappears so I can’t see it or move it. It will still play if I press skip but it ...
2020-09-29 12:06:52 AM
2021-03-28 4:16:19 AM
dcttn
Casual Listener
982 Views
10 replies
1 likes

982 Views
10 replies
1 likes

Superuser Contribution Queued music crashes Spotify

PlanPremiumCountryUSADeviceiPhone 12 MiniOperating SystemiOS 14 My Question or IssueJust recently bought a new device and am still encountering this issue: when I queue up music on iOS, it will stop Spotify altogether once it reaches that song, forci...

nathanlunsford
Regular
Plan Premium Country USA Device iPhone 12 Mini Operating System iOS 14 My Question or Issue Just recently bought a new device and am still encountering this issue: when I queue up mu...
2020-12-10 6:01:46 PM
2021-03-25 4:31:15 PM
Jeremy
Spotify Legend
3285 Views
24 replies
3 likes

3285 Views
24 replies
3 likes

Superuser Contribution Music stopping randomly when listening offline on iPod

Similar issue. I listen to my music offline. Between a hour and 2 hours of listening the song will stop. I then have to load Spotify up again find the song which as mentioned has restarted. Then the next song will be the start of a random album on my...

Flook75
Regular
Similar issue. I listen to my music offline. Between a hour and 2 hours of listening the song will stop. I then have to load Spotify up again find the song which as mentioned ha...
2021-03-11 3:19:47 PM
2021-03-25 11:18:48 AM
Jeremy
Spotify Legend
378 Views
5 replies
0 likes

378 Views
5 replies
0 likes

CarPlay Audio quality is forced to low - why?

PlanPremiumDeviceiPhone 12Operating SystemiOS 14 My Question or IssueWhen I listen to Spotify in my BMW on CarPlay I noticed that the audio quality setting is overwritten to low, and it's is impossible to change back to Very High, which I normally us...

Ollegator
Newbie
Plan Premium Device iPhone 12 Operating System iOS 14 My Question or Issue When I listen to Spotify in my BMW on CarPlay I noticed that the audio quality setting is overwritten to low,...
2021-03-23 11:58:58 AM
2021-03-24 2:04:32 PM
user-removed
Not applicable
2207 Views
1 replies
0 likes
Carplay

2207 Views
1 replies
0 likes

Superuser Contribution Added Song Disappears

PremiumUS Device(iPhone 7)Operating System(iOS 14.1) I've always been able to reshuffle songs to different playlists while offline. Recently, however, I'm noticing that whatever reshuffling I did was not registered. Now I've lost some cool songs I've...

jaimify
Newbie
Premium US Device (iPhone 7) Operating System (iOS 14.1) I've always been able to reshuffle songs to different playlists while offline. Recently, however, I'm noticing that what...
2021-03-23 4:19:38 AM
2021-03-24 8:27:35 AM
Ivan
Spotify Legend
461 Views
1 replies
0 likes
Playlists
songs

461 Views
1 replies
0 likes

Solved!!Superuser Contribution Searching and trying to play a song in my playlists when connected to Amazon Echo Show 5

PlanPremiumCountryUKDeviceiPhone XS Max Operating SystemiOS 14.2 My Question or Issue After searching for a song in my playlists, when connected to my Amazon echo devices using the “Listening On” feature, if and when I try to select that song to play...

Neville999
Regular
Plan Premium Country UK Device iPhone XS Max Operating System iOS 14.2 My Question or Issue After searching for a song in my playlists, when connected to my Amazon echo...
2021-01-07 9:39:48 AM
2021-03-24 8:19:32 AM
Jeremy
Spotify Legend
2051 Views
23 replies
0 likes

2051 Views
23 replies
0 likes

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