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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62587 Views
  • 16 replies
  • 37 likes
  • 62587 Views
  • 16 replies
  • 37 likes

Solved!!Superuser Contribution Stops playing seconds in

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUKDevice(iPhone 7)Operating System(iOS 10) My Question or Issue Recently my Spotify has started to stop playing mo...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK Device (iPhone 7) Operating System (iOS 10) &n...
  • Ver
  • Spotify Legend
  • 523 Views
  • 3 replies
  • 0 likes
  • 523 Views
  • 3 replies
  • 0 likes

Superuser Contribution Connecting to Puma Trac

Plan PPremiumCountryUSA DeviceiPhone 8 Operating SystemiOS 14.4 My Question or IssueI used to be able to play Spotify through the Puma Trac fitness app, but now it won't stay connected. After I connect I go to start run and select Music app, I check ...

  • Casual Listener
  • Plan P Premium Country USA  Device iPhone 8  Operating System iOS 14.4   My Question or Issue I used to be able to play Spotify through the Puma Trac fitness app, but now it ...
  • Mihail
  • Spotify Legend
  • 761 Views
  • 4 replies
  • 0 likes
  • 761 Views
  • 4 replies
  • 0 likes

No Sound when sharing Spotify track to Instagram Stories

Hi there, I'm having an issue where, when I share a song (in the spotify iOS app) to Instagram stories, using the "..." pop-up menu, It shares the artist cover art, title, and canvas on Instagram, but there's no sound! (I've checked volume, app permi...

  • Regular
  • Hi there,   I'm having an issue where, when I share a song (in the spotify iOS app) to Instagram stories, using the "..." pop-up menu, It shares the artist cover art, title, and canvas on Inst...
  • 3766 Views
  • 0 replies
  • 9 likes
  • Instagram
    no sound
    sharing
    Social
    Stories
  • 3766 Views
  • 0 replies
  • 9 likes

Superuser Contribution Album shoutout that stays unless I press it

PlanPremiumMy Question or IssueI opened spotify today after taking a shower and saw this First of all, I paid for premium and turned off new music shoutouts so why is that there? That's not even the worst part, there's no option to cancel it unless I...

image.png
  • Casual Listener
  •   Plan Premium My Question or Issue I opened spotify today after taking a shower and saw this   First of all, I paid for premium and turned off new music shoutouts so why is that ...
  • CarlosE
  • Moderator
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues with iPhone and Ford Sync

PlanPremiumCountryUnited StatesDevice(iPhone 12 mini, Ford Sync 4” screen)Operating System(iOS 14.4.1)When my iPhone connects to my car through Ford Sync, Spotify always activates Repeat All by itself. I’ve verified in my car’s settings that Repeat i...

  • Newbie
  • Plan Premium Country United States Device (iPhone 12 mini, Ford Sync 4” screen) Operating System (iOS 14.4.1) When my iPhone connects to my car through Ford Sync, Spotify always activates Rep...
  • Eni
  • Moderator
  • 1019 Views
  • 1 replies
  • 0 likes
  • Ford
    iOS
    repeat
  • 1019 Views
  • 1 replies
  • 0 likes

How do I disable shuffle?

PremiumAustralia iPhone 11, 14.3Every time I press the start button to start playing an album, it goes back into shuffle mode. Yes I know there are extra steps I can do to turn off shuffle at the point, but it's too late because it's already jumped t...

  • Newbie
  • Premium Australia   iPhone 11, 14.3 Every time I press the start button to start playing an album, it goes back into shuffle mode. Yes I know there are extra steps I can do to turn off shuff...
  • MattSuda
  • Spotify Star
  • 432 Views
  • 1 replies
  • 0 likes
  • 432 Views
  • 1 replies
  • 0 likes

Spotify via Apple Carplay transfers audio to Volvo's Spotify in-car-app

PlanPremiumCountrySweden DeviceiPhone XrOperating SystemiOS 14.2 My Question or IssueI have a Volvo V60 (MY2021) with Apple Carplay support in Sensus Connect (infotainment system). When I plug in my iPhone to use Apple Carplay to play Spotify the mus...

  • Casual Listener
  •   Plan Premium Country Sweden   Device iPhone Xr Operating System iOS 14.2   My Question or Issue I have a Volvo V60 (MY2021) with Apple Carplay support in Sensus Connect (...
  • ppihus
  • Newbie
  • 993 Views
  • 1 replies
  • 3 likes
  • 993 Views
  • 1 replies
  • 3 likes

Superuser Contribution Can’t share the lyrics to IG story

PlanFamily PremiumCountryThailandDevice(Iphone 11 Pro)Operating System(IOS 14.4) My Question or IssueHi, My issue is that I saw many friends of mine share the lyrics of spotify into their instragram story, and I would like to try it out, too. Hence, ...

  • Casual Listener
  • Plan Family Premium Country Thailand Device (Iphone 11 Pro) Operating System (IOS 14.4)     My Question or Issue Hi, My issue is that I saw many friends of mine share the lyrics ...
  • CarlosE
  • Moderator
  • 7634 Views
  • 3 replies
  • 2 likes
  • 7634 Views
  • 3 replies
  • 2 likes

Song previews

PlanFreeCountry DeviceiPhone 6Operating SystemiOS 12 My Question or IssueFor some reason when I play certain songs on the song preview it kicks me out of Spotify. Especially, but not always, new songs. Please help?

  • Casual Listener
  • Plan Free Country   Device iPhone 6 Operating System iOS 12   My Question or Issue For some reason when I play certain songs on the song preview it kicks me out of Spotify. Especi...
  • Billy-J
  • Spotify Star
  • 626 Views
  • 3 replies
  • 0 likes
  • 626 Views
  • 3 replies
  • 0 likes

Superuser Contribution Queue bug!

PlanPremiumCountryThe NetherlandsDeviceiPhone 8Operating SystemiOS 12 My Question or Issue When I queue a song it just disappeares. When I queue 2 songs the first queued song is visable but the latest song not. It’s been 5 updates...

  • Casual Listener
  • Plan Premium Country The Netherlands Device iPhone 8 Operating System iOS 12   My Question or Issue  When I queue a song it just disappeares. When I queue 2 songs the first queued...
  • Jeremy
  • Spotify Legend
  • 4256 Views
  • 6 replies
  • 3 likes
  • bug
  • 4256 Views
  • 6 replies
  • 3 likes

Superuser Contribution Issues initializing songs

Device(iPhone X)Operating System(Current iOS ) My Question or Issue: I’’m having issues with songs initializing sometimes when I select them if I’m already listening to music. For example, today I was listening to a playlist I tried to select a song ...

  • Newbie
  •     Device (iPhone X) Operating System (Current iOS )   My Question or Issue:   I’’m having issues with songs initializing sometimes when I select them if I’m already lis...
  • Jeremy
  • Spotify Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution IOS app crashing when adding songs to playlists

IOS app, premium plan.Country: USDevice: Iphone XR, software version 14.4My Question or Issue: My issue happens whenever I go to add a song to any of my playlists through the "add songs" button that shows up when I click on any of my playlists. I swi...

  • Newbie
  • IOS app, premium plan. Country: US Device: Iphone XR, software version 14.4 My Question or Issue: My issue happens whenever I go to add a song to any of my playlists through the "add songs" butt...
  • Jeremy
  • Spotify Legend
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Random crashes

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI installed the latest update of spotify on my phone and now it keeps crashing after every 15...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I insta...
  • Billy-J
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

No option to change playlist cover image? iOS

I read that you should be able to change the image for a playlist even on mobile. I go to the playlist, hit the three dots, hit edit, and there’s no option to change the image. Just the name of the playlist and the songs on it. I’m on iOS, I’ve made ...

  • Newbie
  • I read that you should be able to change the image for a playlist even on mobile. I go to the playlist, hit the three dots, hit edit, and there’s no option to change the image. Just the name of the p...
  • Billy-J
  • Spotify Star
  • 510 Views
  • 1 replies
  • 1 likes
  • 510 Views
  • 1 replies
  • 1 likes

Superuser Contribution Certain local files won’t show up.

PlanPremiumCountryUSADeviceiphone SE 2020Operating SystemiOS 14.4.1 Some of my local files won’t show up on my phone, but others will. i have like 50 songs that show up and i can listen to, but others just, won’t. even if i downloaded them all from t...

  • Newbie
  • Plan Premium Country USA Device iphone SE 2020 Operating System iOS 14.4.1   Some of my local files won’t show up on my phone, but others will. i have like 50 songs that show up and i c...
  • Ver
  • Spotify Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hide Song Button Does not work

If I hide a song in Daily Mixes curated by Spotify, the song still plays. The hide function does not work at all. Moreover, the hidden songs do not sync across devices.

  • Regular
  • If I hide a song in Daily Mixes curated by Spotify, the song still plays. The hide function does not work at all.  Moreover, the hidden songs do not sync across devices. 
  • Novy
  • Moderator
  • 324 Views
  • 3 replies
  • 0 likes
  • 324 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify erratically pause and restarts in 3-5 sec’s

Premium user, iPhone XS max, latest ios, listening on 2 HomePods Had problem last 2-3 months. Listening on iPhone is OK, HomePods not. Have tried deleting/reloading app, restarting phone and ‘log out everywhere’ on website. Doesn’t solve the problem....

  • Visitor
  • Premium user, iPhone XS max, latest ios, listening on 2 HomePods   Had problem last 2-3 months. Listening on iPhone is OK, HomePods not. Have tried deleting/reloading app, restarting phon...
  • Novy
  • Moderator
  • 868 Views
  • 3 replies
  • 0 likes
  • 868 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to Share Music Via FB Messenger

I'm using an iPhone 6s on iOS 10.3.3 with the latest version of Spotify, and I keep having issues with sharing tracks via Facebook Messenger. If I only share the track to one person (without writing a message with it) the track will go through ok. Ho...

  • Roadie
  • I'm using an iPhone 6s on iOS 10.3.3 with the latest version of Spotify, and I keep having issues with sharing tracks via Facebook Messenger. If I only share the track to one person (without writing ...
  • Ver
  • Spotify Legend
  • 3373 Views
  • 2 replies
  • 3 likes
  • 3373 Views
  • 2 replies
  • 3 likes

[iOS][Search] "something went wrong" please try later

i'll type the name of the artist in the search bar, click on the artist name, and get a blank screen with the error message in the subject line. As this has only happened in the last week I'm assuming it's a problem Spotify's end that they haven't an...

  • Casual Listener
  • i'll type the name of the artist in the search bar, click on the artist name, and get a blank screen with the error message in the subject line. As this has only happened in the last week I'm assumin...
  • 376 Views
  • 0 replies
  • 1 likes
  • iOS
    Search
  • 376 Views
  • 0 replies
  • 1 likes

Superuser Contribution Last Song in Queue is Invisible

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.2 My Question or IssueWhen your iPhone is set to the 1st, 3rd, 5th, or 6th largest text size (shown in attachment with key to show order) then the last song in your queue becomes invisible. Th...

  • Newbie
  • Plan Premium Country USA Device iPhone 7 Operating System iOS 12.2   My Question or Issue When your iPhone is set to the 1st, 3rd, 5th, or 6th largest text size (shown in attachment wi...
  • Alex
  • Spotify Legend
  • 2586 Views
  • 5 replies
  • 10 likes
  • bug
  • 2586 Views
  • 5 replies
  • 10 likes