Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
64267 Views
16 replies
37 likes

64267 Views
16 replies
37 likes

Solved!!Superuser Contribution Liked songs in iPhone not showing in iPad

PlanPremiumCountryUSA DeviceiPhone 8, iPad ProOperating System14.2 My Question or IssueWhen listening to Discover weekly I can add to Liked Songs. if I listen on my iPad and like 10 songs, I can see the little heart icon next to tracks on my iPad and...

JCFrancis
Visitor
Plan Premium Country USA Device iPhone 8, iPad Pro Operating System 14.2 My Question or Issue When listening to Discover weekly I can add to Liked Songs. if I listen on my iP...
2020-12-11 6:00:46 PM
2020-12-13 1:15:47 PM
Ver
Spotify Legend
742 Views
1 replies
0 likes

742 Views
1 replies
0 likes

Superuser Contribution Cannot play albums or artists

PlanFreeCountryUK DeviceiPhone SE My Question or IssueWhenever i try and play an album or artist, nothing will start playing but the play button will turn into the pause button. I’m able to play playlists, i just can’t with anything else. i’ve delete...

goatgeese
Casual Listener
Plan Free Country UK Device iPhone SE My Question or Issue Whenever i try and play an album or artist, nothing will start playing but the play button will turn into the p...
2020-12-02 11:33:35 PM
2020-12-13 11:34:28 AM
Alex
Spotify Legend
1440 Views
10 replies
6 likes

1440 Views
10 replies
6 likes

Superuser Contribution shuffle tracks of artist

Hello!I have a problem on my Iphone Spotify.When I choose an artist and trying to shuffle his tracks - nothing happens. Shuffle button is not working in artist menu.I can shuffle playlist or album, but not artist tracks.Several times I reinstalled ap...

Ostrovt
Casual Listener
Hello! I have a problem on my Iphone Spotify. When I choose an artist and trying to shuffle his tracks - nothing happens. Shuffle button is not working in artist menu. I can shuffle playlist or al...
2020-12-08 11:17:49 AM
2020-12-13 9:29:30 AM
Jeremy
Spotify Legend
800 Views
6 replies
1 likes

800 Views
6 replies
1 likes

Superuser Contribution Queue does not show the last song

If I put songs in my queue the last is never shown and just black. I also cannot move or click on it. (iPhone 11, iOS 13)

hannaschroeder
Casual Listener
If I put songs in my queue the last is never shown and just black. I also cannot move or click on it. (iPhone 11, iOS 13)
2020-06-25 11:32:00 AM
2020-12-13 9:14:23 AM
Ver
Spotify Legend
2082 Views
5 replies
4 likes

2082 Views
5 replies
4 likes

Solved!! Artist music stops after Top 5

PlanPremiumCountryUSA Device(iPhone 11)Operating System(iOS 10) i just recently noticed that songs from an artist stop playing after the top 5. Typically, they will keep going on. Anyone else having this issue?

draculasmixtape
Casual Listener
Plan Premium Country USA Device (iPhone 11) Operating System (iOS 10) i just recently noticed that songs from an artist stop playing after the top 5. Typically, ...
2020-12-09 9:51:50 PM
2020-12-13 4:10:20 AM
Billy-J
Spotify Star
491 Views
3 replies
0 likes

491 Views
3 replies
0 likes

[iOS][Playlists] Wrapped top songs playlist - why can’t I shuffle?

My 6 hour 7 min 2020 Too Songs Playlist cannot be shuffled .......... I don’t like this absence of the ability to do so.

Makesnosense
Visitor
My 6 hour 7 min 2020 Too Songs Playlist cannot be shuffled .......... I don’t like this absence of the ability to do so.
2020-12-13 2:31:29 AM
177 Views
0 replies
0 likes
iOS
Playlists

177 Views
0 replies
0 likes

Superuser Contribution Cannot shuffle play all downloaded songs in offline mode

PlanPremiumCountryUSDevice(iPhone XS)Operating System(iOS 12 ) My Question or IssueAfter latest update (downgrade) much harder to access and listen to songs in my library, many issue which have been covered in other threads however the one I haven’t ...

nerfherder72
Casual Listener
Plan Premium Country US Device (iPhone XS) Operating System (iOS 12 ) My Question or Issue After latest update (downgrade) much harder to access and listen to songs in my lib...
2019-07-24 3:27:49 PM
2020-12-12 9:24:23 PM
nerfherder72
Casual Listener
1802 Views
4 replies
4 likes
Offline mode can’t filter downloads

1802 Views
4 replies
4 likes

Superuser Contribution Local File Songs not appearing in playlist

Hey Guys,I just switched to an iPhone 11 Pro and tried to download all of my local files. I did the same I did when I did the same for my S8. - Connect the Desktop and iPhone through the same Desktop- Redownload my local files playlist- DoneHowever, ...

arhub
Visitor
Hey Guys, I just switched to an iPhone 11 Pro and tried to download all of my local files. I did the same I did when I did the same for my S8. - Connect the Desktop and iPhone through the sam...
2020-12-10 3:43:14 PM
2020-12-12 1:29:53 PM
Jeremy
Spotify Legend
325 Views
1 replies
0 likes

325 Views
1 replies
0 likes

Superuser Contribution Spotify Issues on iOS 14

PlanPremiumCountryItaly DeviceiPhone 11 Pro max Operating SystemiOS 14.2 My Question or Issue- Shuffle doesn't work as you can see in the video- Also Spotify stops any whatsapp voice messages I don't know how to fix these issues

iiOverhead
Visitor
Plan Premium Country Italy Device iPhone 11 Pro max Operating System iOS 14.2 My Question or Issue - Shuffle doesn't work as you can see in the video - Also Spoti...
2020-12-10 1:56:11 PM
2020-12-12 12:57:49 PM
Jeremy
Spotify Legend
928 Views
1 replies
0 likes

928 Views
1 replies
0 likes

Superuser Contribution App Closes Only When Playing an Album in the Background

PlanFreeCountryUnited StatesDeviceiPhone 10 XROperating SystemiOS 14.2My Question or IssueWhenever I use the Spotify app on my phone it usually works fine. I can play Spotify playlists fine, I can play my playlists fine, etc. The issue is when I try ...

Yo4777
Casual Listener
Plan Free Country United States Device iPhone 10 XR Operating System iOS 14.2 My Question or Issue Whenever I use the Spotify app on my phone it usually works fine. I can play Spotify playli...
2020-11-22 10:31:14 PM
2020-12-12 11:09:19 AM
Jeremy
Spotify Legend
691 Views
3 replies
0 likes
app bug
crashes
iphone xr

691 Views
3 replies
0 likes

Superuser Contribution No Shuffle Button for 2020 Wrapped

PlanPremium CountryUnited States DeviceiPhone 11Operating SystemiOS 14.2There is no shuffle option available for my 2020 Wrapped playlist. I have to click the play button and then go to the shuffle button at the bottom left once I click to make the s...

KenC28
Regular
Plan Premium Country United States Device iPhone 11 Operating System iOS 14.2 There is no shuffle option available for my 2020 Wrapped playlist. I have to click the play button an...
2020-12-09 10:11:59 AM
2020-12-12 9:28:36 AM
Jeremy
Spotify Legend
1149 Views
3 replies
0 likes

1149 Views
3 replies
0 likes

[iOS][Podcasts] No Audio on JRE Joe Rogan?

No Audio on JRE Joe Rogan? What the heck was Spotify thinking? It's a PODCAST that people listen to? Boneheads.

dplanetful
Visitor
No Audio on JRE Joe Rogan? What the heck was Spotify thinking? It's a PODCAST that people listen to? Boneheads.
2020-12-11 12:01:49 AM
303 Views
0 replies
0 likes
iOS
Podcasts

303 Views
0 replies
0 likes

Superuser Contribution Status icons not shown on notch iPhones (X and above)

PlanPremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 14My Question or IssueI have always been super puzzled by this one...maybe I’m missing a setting but honestly there probably shouldn’t even be a setting for this...why are the status ic...

sweyers
Regular
Plan Premium Country United States Device iPhone X Operating System iOS 14 My Question or Issue I have always been super puzzled by this one...maybe I’m missing a setting but honestly there ...
2020-11-18 9:46:09 PM
2020-12-11 9:36:30 PM
sweyers
Regular
1771 Views
10 replies
0 likes

1771 Views
10 replies
0 likes

Solved!!Superuser Contribution Images doesn't load

I have a premium account in spotify and since I singed up as a premium member the images of every song I hear doesn't load. What I mean is, I am paying for a service and I expect it to work as perfect as possible. If you don't solve this problem I wi...

antoniotampa
Newbie
I have a premium account in spotify and since I singed up as a premium member the images of every song I hear doesn't load. What I mean is, I am paying for a service and I expect it to work as perfec...
2014-11-15 3:34:14 PM
2020-12-11 4:41:39 PM
Elena
Moderator
11371 Views
10 replies
1 likes

11371 Views
10 replies
1 likes

Some artists missing from the "following" list

I noticed that there are some artists that I follow who do not appear in the "following" list of my profile. This is a problem when I forget the name of some of my followed artists and I don't find them no longer on the list, loosing this way the pos...

famigliao
Regular
I noticed that there are some artists that I follow who do not appear in the "following" list of my profile. This is a problem when I forget the name of some of my followed artists and I don't...
2013-07-02 6:07:31 PM
2020-12-11 3:55:06 PM
Travelguy36
Music Fan
4432 Views
25 replies
7 likes

4432 Views
25 replies
7 likes

Superuser Contribution SERIOUS CRITICAL BUG STILL NOT FIXED: Spotify silences alarm!

Spotify will sometimes prevent iPhone alarm from going off. This issue was described in https://www.reddit.com/r/iphone/comments/9u4cqk/how_an_ios_121_bug_prevents_the_alarm_from_going/ and https://community.spotify.com/t5/iOS-iPhone-iPad/Serious-ala...

xtroop
Newbie
Spotify will sometimes prevent iPhone alarm from going off. This issue was described in https://www.reddit.com/r/iphone/comments/9u4cqk/how_an_ios_121_bug_prevents_the_alarm_from_going/ and ...
2020-12-09 6:27:33 PM
2020-12-11 1:22:47 PM
Mihail
Spotify Legend
263 Views
1 replies
0 likes

263 Views
1 replies
0 likes

Listening to podcasts breaks Apple CarPlay

PlanFree/Premium FreeCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 10s MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 14.2 My Question or IssueI just jumped onto Spotify for JRE Podcast. When connected to ...

CXK
Newbie
Plan Free/Premium Free Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 10s Max Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 14.2&nbs...
2020-12-11 3:56:01 AM
1040 Views
0 replies
5 likes

1040 Views
0 replies
5 likes

App keeps crashing

My app keeps crashing every 10 minutes and only works when I have data or wifi. It keeps saying ‘Spotify offline’ and I can’t listen to music when I am outdoorsPlanFree/PremiumCountryUkDeviceiphone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Op...

Mohima1_
Visitor
My app keeps crashing every 10 minutes and only works when I have data or wifi. It keeps saying ‘Spotify offline’ and I can’t listen to music when I am outdoors Plan Free/Premium Country Uk Devi...
2020-12-10 10:13:59 AM
2020-12-10 7:15:32 PM
Bittencourt
Spotify Star
304 Views
1 replies
0 likes

304 Views
1 replies
0 likes

Superuser Contribution downloads on my iphone are no longer there

i just went to look at the downloaded albums/playlists on my iphone - they are no longer there. what happened to them?? it's empty. not a single download is there.yes i am on the latest version of the app and ios.yes i have ample available storage.

maxartist23
Roadie
i just went to look at the downloaded albums/playlists on my iphone - they are no longer there. what happened to them?? it's empty. not a single download is there. yes i am on the latest version o...
2020-12-08 10:51:12 PM
2020-12-10 5:22:23 PM
Mario
Spotify Legend
270 Views
1 replies
0 likes

270 Views
1 replies
0 likes

Superuser Contribution Spotify Crashes & Closes when iPhone Auto-lock (screensaver) kicks in

PlanPremiumCountryCanada DeviceiPhone 7 Plus, iPhone XR, iPhone 11Operating SystemiOS 14.2 My Question or IssueThis issue surfaced a month or two ago. When playing songs from my playlist (everything on my playlist has been downloaded), Spotify crashe...

David234
Newbie
Plan Premium Country Canada Device iPhone 7 Plus, iPhone XR, iPhone 11 Operating System iOS 14.2 My Question or Issue This issue surfaced a month or two ago. When playing son...
2020-12-08 10:47:38 PM
2020-12-10 4:08:58 PM
Elena
Moderator
569 Views
1 replies
1 likes

569 Views
1 replies
1 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts