Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
Rastereyes
Casual Listener
81184 Views
19 replies
37 likes

81184 Views
19 replies
37 likes

[iOS] Troubleshoting

My Spotify stopped offering 30 minutes of ad free listening after I pushed "no thanks" a few times and started listening to it on an iPhone instead of an iPad. if anyone knows how to fix this please help me.

Mk132
Visitor
My Spotify stopped offering 30 minutes of ad free listening after I pushed "no thanks" a few times and started listening to it on an iPhone instead of an iPad. if anyone knows how to fix this please ...
2021-01-07 12:21:06 AM
297 Views
0 replies
0 likes
iOS

297 Views
0 replies
0 likes

Solved!!Superuser Contribution Spotify crashes on iOS 14.3

PlanFree DeviceiPhone 11 ProOperating System(iOS 14.3 My Question or Issue:My Spotify app keeps crashing. It also crashed when I was on iOS 14.2. It crashes at around 1 hour of using the app. I’ve tried the “Clean reinstall” and making a new account ...

user-removed
Visitor
Plan Free Device iPhone 11 Pro Operating System (iOS 14.3 My Question or Issue: My Spotify app keeps crashing. It also crashed when I was on iOS 14.2. It crashes at around 1 ho...
2021-01-04 2:25:59 PM
2021-01-07 6:25:28 PM
user-removed
Not applicable
26538 Views
15 replies
4 likes

26538 Views
15 replies
4 likes

Solved!!Superuser Contribution [iPhone] Downloaded artists (thus songs) not showing when offline

PlanPremiumCountryEUDeviceiPhone 6sOperating SystemiOS 14.01 My Question or IssueSteps to reproduce:1) On my iPhone w/ latest Spotify app version (01/2021), I navigate to Your Library -> Artists2) I intend to pick an artist for whom I have downloaded...

ronnieb78
Regular
Plan Premium Country EU Device iPhone 6s Operating System iOS 14.01 My Question or Issue Steps to reproduce: 1) On my iPhone w/ latest Spotify app version (01/2021), I navigate to Y...
2021-01-06 9:35:47 AM
2021-01-07 11:16:52 AM
Alex
Spotify Legend
799 Views
4 replies
0 likes
ios offline iphone

799 Views
4 replies
0 likes

Superuser Contribution Whatsapp sound messages stops podcast

PlanPremiumCountryNorwayDevice(iPhone 7)Operating System(iOS 14.2) My Question or IssueWhen I use Spotify to listen to podcasts, and then play a sound message from whatsapp, the podcast doesn`t continue autoatically! I have to manually enter Spotify ...

idaklaudiussen
Visitor
Plan Premium Country Norway Device (iPhone 7) Operating System (iOS 14.2) My Question or Issue When I use Spotify to listen to podcasts, and then play a sound message from whatsapp, ...
2021-01-06 8:48:55 AM
2021-01-07 9:02:27 AM
Jeremy
Spotify Legend
851 Views
1 replies
0 likes

851 Views
1 replies
0 likes

Superuser Contribution Downloaded albums lost on iPhone 7

Spotify Premium user, iPhone 7 running iOS 14.3. Once again, the albums I've downloaded over the last 6 months, since the last time this happened, disappeared after upgrading to the latest version of the Apple iOS. Only three albums out of >50 are st...

momwab
Casual Listener
Spotify Premium user, iPhone 7 running iOS 14.3. Once again, the albums I've downloaded over the last 6 months, since the last time this happened, disappeared after upgrading to the latest version of...
2021-01-06 5:51:37 AM
2021-01-07 8:15:31 AM
Jeremy
Spotify Legend
257 Views
1 replies
0 likes

257 Views
1 replies
0 likes

Superuser Contribution Can you please fix your app.

PlanPremiumCountryUsaDeviceiPhone 11Operating System(iOS 14.3 My Question or IssueWhy does this app still kill my phone battery and crash constantly? This has been going on for months and I have used this app and paid for premium for years. If you ca...

Kkoontz94
Casual Listener
Plan Premium Country Usa Device iPhone 11 Operating System (iOS 14.3 My Question or Issue Why does this app still kill my phone battery and crash constantly? This has been going on f...
2021-01-06 5:03:03 AM
2021-01-07 8:14:05 AM
Mihail
Spotify Legend
453 Views
1 replies
1 likes

453 Views
1 replies
1 likes

Superuser Contribution Spotify quits itself on iPhone

One my iPhone 7 with software 14.0.1 Spotify will randomly quit itself and my music will stop playing and I’ll have to reopen the app and press play. This is a consistent problem. I can’t fully listen through a song without having to go back on my ph...

Arw98
Casual Listener
One my iPhone 7 with software 14.0.1 Spotify will randomly quit itself and my music will stop playing and I’ll have to reopen the app and press play. This is a consistent problem. I can’t fully liste...
2020-12-30 6:33:40 PM
2021-01-07 8:12:24 AM
Ver
Spotify Legend
1101 Views
5 replies
1 likes

1101 Views
5 replies
1 likes

Superuser Contribution Selecting multiple tracks to add to your playlist

In my desktop MAC this option to select and shift selects all the tracks and save to my playlist works fine. But with iPad app you are unable to perform this function. Are there any work around for this.At present you can perform this on individual t...

phpnukes
Regular
In my desktop MAC this option to select and shift selects all the tracks and save to my playlist works fine. But with iPad app you are unable to perform this function. Are there any work around for t...
2021-01-04 6:56:56 AM
2021-01-06 1:02:52 PM
Ivan
Spotify Legend
500 Views
1 replies
0 likes

500 Views
1 replies
0 likes

Superuser Contribution apple music starts instead of spotify with car bluetooth

PlanPremiumCountryEuropeDeviceiPhone 12Operating SystemiOS 14.2.1 My Question or IssueHi all, I have an issue when starting the music streaming as I get into my car.The car automatically connects via bluetooth to the iPhone and when I select to play ...

njsu-6zex_hx
Newbie
Plan Premium Country Europe Device iPhone 12 Operating System iOS 14.2.1 My Question or Issue Hi all, I have an issue when starting the music streaming as I get into my car. ...
2021-01-05 11:32:05 AM
2021-01-06 11:54:15 AM
Alex
Spotify Legend
3487 Views
1 replies
1 likes

3487 Views
1 replies
1 likes

Superuser Contribution [iOS][Other] iOS keeps crashing during song

So, Spotify keeps crashing during a listen to any song. It’s been crashing at random intervals of the song; the first few times it kept crashing at 0:45 seconds in, then 1:45 in, but the one consistent part was when I opened the app, the song always ...

Richyman
Casual Listener
So, Spotify keeps crashing during a listen to any song. It’s been crashing at random intervals of the song; the first few times it kept crashing at 0:45 seconds in, then 1:45 in, but the one consiste...
2020-12-09 11:41:43 AM
2021-01-06 8:31:15 AM
Ver
Spotify Legend
493 Views
3 replies
0 likes
iOS
Other

493 Views
3 replies
0 likes

Superuser Contribution App crashes constantly- Rogan will not play with download

PlanFree/PremiumCountryUSA DeviceiPhone 11 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify app crashes every time I use it to listen to Joe Rogan. I am frequently out of cell/wifi range so I download Rogan show...

norope
Newbie
Plan Free/Premium Country USA Device iPhone 11 Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify app crashes ever...
2021-01-04 12:00:21 AM
2021-01-06 7:55:11 AM
Ivan
Spotify Legend
3805 Views
1 replies
0 likes

3805 Views
1 replies
0 likes

Spotify stops playing while offline and lyrics don’t appear

PlanPremiumCountryMexicoDeviceiPhone 11 pro maxOperating SystemiOS 14.2 My Question or IssueHello, I’ve had two ongoing issues on my account. First of all, when I’m listening to music offline, the song stops after abt a minute and then I unlock my ph...

paulinacd2602
Newbie
Plan Premium Country Mexico Device iPhone 11 pro max Operating System iOS 14.2 My Question or Issue Hello, I’ve had two ongoing issues on my account. First of all, when I’m listening...
2021-01-04 9:54:57 PM
2021-01-05 12:35:00 AM
user-removed
Not applicable
625 Views
1 replies
0 likes
lyrics
playback
Premium

625 Views
1 replies
0 likes

Songs skip 1min-30s before song finishes

When i’m playing music the song skips before it finishes every time by 1 min to 30seconds randomly. It’s extremely annoying and despite the troubleshooting I haven’t been able to resolve the issue, and i have used spotify from my iPhone 7 for a while...

kanyexmac0
Newbie
When i’m playing music the song skips before it finishes every time by 1 min to 30seconds randomly. It’s extremely annoying and despite the troubleshooting I haven’t been able to resolve the issue, a...
2021-01-05 5:02:57 AM
2021-01-05 11:54:33 PM
Billy-J
Spotify Star
454 Views
1 replies
0 likes

454 Views
1 replies
0 likes

Superuser Contribution Group Session not working

PlanPremium FamilyCountryPolandDeviceiPhone 7s PlusOperating SystemiOS 13 My Question or IssueI tried to join a group session with my friend. She had started the session but the option was not available on my phone where it was visible on hers. I use...

majasieczko
Visitor
Plan Premium Family Country Poland Device iPhone 7s Plus Operating System iOS 13 My Question or Issue I tried to join a group session with my friend. She had started the sess...
2019-10-30 5:09:13 PM
2021-01-05 3:42:45 PM
Ryc1
Visitor
50031 Views
12 replies
4 likes

50031 Views
12 replies
4 likes

Superuser Contribution Chronological order???

My Issue is that after the update 2021 im no longer able to see the songs in my playlists in chronological order. This is a very big problem especially for those of us with very large playlists that contain thousands of songs.. So please fix this and...

Mitnavnersten
Casual Listener
My Issue is that after the update 2021 im no longer able to see the songs in my playlists in chronological order. This is a very big problem especially for those of us with very large playlists that ...
2021-01-04 3:16:20 PM
2021-01-05 3:26:44 PM
Eni
Moderator
417 Views
1 replies
0 likes

417 Views
1 replies
0 likes

Superuser Contribution Spotify on PC does not appear on my iPhone (but it does on my Mac, and my girlfriends iPhone)

PlanPremiumCountryFrance DeviceiPhone 6sOperating SystemiOS 14.2 My Question or IssueHi I have Spotify on a PC with windows 10, connected to the internet box through ethernet cable. My iPhone is connected to the same internet box, but through wifi. M...

yannibu
Casual Listener
Plan Premium Country France Device iPhone 6s Operating System iOS 14.2 My Question or Issue Hi 🙂 I have Spotify on a PC with windows 10, connected to the internet box ...
2020-12-25 6:53:45 PM
2021-01-05 3:24:18 PM
Alex
Spotify Legend
1178 Views
5 replies
0 likes

1178 Views
5 replies
0 likes

Superuser Contribution Can’t log into iPhone app

PlanPremiumCountrycanada DeviceiPhone 11Operating System My Question or IssueRecently got a new phone and can’t log in to my app, keeps telling me there was an issue and to try again later. Have looked at other threads, changed my password, deleted a...

Chey67
Casual Listener
Plan Premium Country canada Device iPhone 11 Operating System My Question or Issue Recently got a new phone and can’t log in to my app, keeps telling me there wa...
2020-04-13 9:23:41 PM
2021-01-05 8:18:01 AM
george_zyryanov
Visitor
2623 Views
6 replies
1 likes

2623 Views
6 replies
1 likes

Superuser Contribution Spotify stops playing song approx 30 secs after starting! Please HELP!

Hi, folks. I have a Spotify Premium acct and I primarily use an iPod (iOS 14.3). I'm not always connected to the Internet when I use Spotify/my iPod. Generally, the problem I have is when I listen to music through my bluetooth headphones. If I start ...

Adettman
Casual Listener
Hi, folks. I have a Spotify Premium acct and I primarily use an iPod (iOS 14.3). I'm not always connected to the Internet when I use Spotify/my iPod. Generally, the problem I ...
2021-01-03 4:30:04 AM
2021-01-04 4:14:19 PM
Ver
Spotify Legend
1002 Views
3 replies
0 likes

1002 Views
3 replies
0 likes

Superuser Contribution How do I loop a song on Xfinity X1 App?

How do I loop a song on the Xfinity X1 Spotify App? I can't find the button but I may be missing it...

TVlover3
Newbie
How do I loop a song on the Xfinity X1 Spotify App? I can't find the button but I may be missing it...
2021-01-02 2:38:17 PM
2021-01-04 2:23:12 PM
Ver
Spotify Legend
635 Views
1 replies
0 likes

635 Views
1 replies
0 likes

Superuser Contribution Downloads are broken

PlanPremiumCountryU.S.Device(iPhone 12)Operating System(iOS 14) My Question or Issue Nothing is downloading on Spotify. None of my playlist are downloading or any albums. It says it's downloaded but it's not. I have deleted and reinstalled the app bu...

link_uzu
Newbie
Plan Premium Country U.S. Device (iPhone 12) Operating System (iOS 14) My Question or Issue Nothing is downloading on Spotify. None of my playlist are downloading or any albu...
2020-12-27 7:31:39 AM
2021-01-04 9:42:50 AM
Ivan
Spotify Legend
450 Views
1 replies
0 likes

450 Views
1 replies
0 likes

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