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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63223 Views
  • 16 replies
  • 37 likes
  • 63223 Views
  • 16 replies
  • 37 likes

Lyrics

LYRICSPlanFree/PremiumCountryLebanon/UkraineDevice(iPhone 7)Operating System(iOS 13.5.1) My Question or Issuejust wondering if the free version of the app has lyrics and if the premium version has synced lyrics, showing as you are listening without g...

  • Visitor
  • LYRICS Plan Free/Premium Country Lebanon/Ukraine Device (iPhone 7) Operating System (iOS 13.5.1)   My Question or Issue just wondering if the free version of the app has lyrics and if...
  • Billy-J
  • Spotify Star
  • 487 Views
  • 1 replies
  • 0 likes
  • 487 Views
  • 1 replies
  • 0 likes

album won’t display songs

PlanFreeCountryenglandDeviceiPhone XrOperating SystemiOS 13.4.1 My Question or IssueLet’s say i search for an album, i click on an album and the album cover and a play button with the songs in the album come up which is normal. however, whenever i tr...

  • Casual Listener
  • Plan Free Country england Device iPhone Xr Operating System iOS 13.4.1   My Question or Issue Let’s say i search for an album, i click on an album and the album cover and a play button...
  • jackjackrouth
  • Visitor
  • 637 Views
  • 4 replies
  • 1 likes
  • 637 Views
  • 4 replies
  • 1 likes

Music

PlanFreeCountryRussiaDevice(iPhone SE 1st generation)Operating System(iOS 13.5.1)My Question or IssueI can’t listen music because I don’t see track list. How can I turn off this shuttle play? Also, my friends can listen music without shuffle play and...

  • Visitor
  •   Plan Free Country Russia Device (iPhone SE 1st generation) Operating System (iOS 13.5.1) My Question or Issue I can’t listen music because I don’t see track list. How can I turn off ...
  • 349 Views
  • 0 replies
  • 0 likes
  • 349 Views
  • 0 replies
  • 0 likes

How do I shuffle playlist?

PlanFreeCountryUSADeviceiPhone 7Operating SystemiOS 13.5.1 My Question or IssueIn my iPhone Spotify app, it seems that some playlists can only be played on shuffle, and others can only be played in order. Is this the way it's supposed to work? Everyt...

  • Visitor
  • Plan Free Country USA Device iPhone 7 Operating System iOS 13.5.1   My Question or Issue In my iPhone Spotify app, it seems that some playlists can only be played on shuffle, and other...
  • 368 Views
  • 0 replies
  • 0 likes
  • 368 Views
  • 0 replies
  • 0 likes

Podcast tab won’t work

PlanPremiumCountryRussia Device(iPhone 7+) My Question or IssueWhenever I try to open the podcasts tab as a genre the page would be just black. When I try opening the playlists with podcasts it would just say 0 tracks. I tried reinstalling the app, b...

  • Casual Listener
  •   Plan Premium Country Russia   Device (iPhone 7+)   My Question or Issue Whenever I try to open the podcasts tab as a genre the page would be just black. When I try opening ...
  • 437 Views
  • 0 replies
  • 2 likes
  • 437 Views
  • 0 replies
  • 2 likes

Superuser Contribution Apple CarPlay - Unable to connect (null)

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 12.3 My Question or IssueThe problem started after updating to iOS 12.3. It used to be infrequent earlier with iOS 12.2 but killing and restarting the app would solve it. Typically it will happen...

  • Roadie
  • Plan Premium Country USA Device iPhone 8 Operating System iOS 12.3   My Question or Issue The problem started after updating to iOS 12.3. It used to be infrequent earlier with iOS 12.2...
  • Rboy2
  • Roadie
  • 2709 Views
  • 2 replies
  • 0 likes
  • Carplay
  • 2709 Views
  • 2 replies
  • 0 likes

the feedback “bloop”!

hey team! so I’ve been searching all over the internet for like a week now, and coming up short. I’ve been trying to find how to activate the feedback sounds on Spotify - yes, turn them ON, I want to hear them! I’ve tried everything to get that “bloo...

  • Casual Listener
  • hey team!   so I’ve been searching all over the internet for like a week now, and coming up short. I’ve been trying to find how to activate the feedback sounds on Spotify - yes, turn them ON, ...
  • Patinabox
  • Casual Listener
  • 601 Views
  • 1 replies
  • 1 likes
  • 601 Views
  • 1 replies
  • 1 likes

Posting on the music chat

how do you post on the music chat? I’m on iPad btw

  • Composer
  • how do you post on the music chat? I’m on iPad btw
  • Billy-J
  • Spotify Star
  • 294 Views
  • 1 replies
  • 1 likes
  • 294 Views
  • 1 replies
  • 1 likes

iOS

CountryParaguayDevice(iPhone XS)Operating System(iOS 13.6) My Question or IssueI cant see the lyrics of music and all my friends can

  • Visitor
  •   Country Paraguay Device (iPhone XS) Operating System (iOS 13.6)   My Question or Issue I cant see the lyrics of music and all my friends can  
  • Billy-J
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Local Files

I'm using premium in the US on my new iPhone SE. I had downloaded several local files to my old devices but when I got a new phone the files didn't work anymore. I tried to trouble shoot using the FAQs, followed each suggested step, but it didn't wor...

  • Casual Listener
  • I'm using premium in the US on my new iPhone SE. I had downloaded several local files to my old devices but when I got a new phone the files didn't work anymore. I tried to trouble shoot using the FA...
  • AdamDamon
  • Spotify Star
  • 913 Views
  • 5 replies
  • 0 likes
  • 913 Views
  • 5 replies
  • 0 likes

Superuser Contribution Show all songs of an album

Hey, i am currently listening to an audio book via iPhone app. The playlist just shows „songs“ up to chapter 104.3 - however, the whole album seems to have 960 „songs“. If i use the manual search, i can find additional „songs“, such as 104.4, 104.4, ...

  • Visitor
  • Hey,   i am currently listening to an audio book via iPhone app.    The playlist just shows „songs“ up to chapter 104.3 - however, the whole album seems to have 960 „songs“. If i u...
  • Xenia
  • Moderator
  • 479 Views
  • 1 replies
  • 0 likes
  • 479 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Tracks not showing up in iOS app

PlanFreeCountryUnited kingdom DeviceiPhone 11 ProOperating SystemiOS My Question or IssueBasically, when browsing an album, the tracks aren't showing. In other words, I cant choose what track to play from an album, which seems like a fairly key featu...

  • Visitor
  • Plan Free Country United kingdom   Device iPhone 11 Pro Operating System iOS   My Question or Issue Basically, when browsing an album, the tracks aren't showing. In other words, ...
  • Xenia
  • Moderator
  • 748 Views
  • 1 replies
  • 0 likes
  • iOS
  • 748 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Removing themselves from my Library

PlanPremiumCountrySouth AfricaDeviceiPhone 11 Pro 256 GB (189GB Available)Operating SystemiOS 11.5.1 I go through spotify, and download all the music that I enjoy as well as various playlists. After a couple days I return to my app to play some of th...

  • Visitor
  • Plan Premium Country South Africa Device iPhone 11 Pro 256 GB (189GB Available) Operating System iOS 11.5.1   I go through spotify, and download all the music that I enjoy as well as va...
  • Petya
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ongoing pause/streaming issue with Premium Spotify

For 2 weeks now Spotify has been stop playing music/streaming every 10 minutes or so.Yesterday, stopped streaming completely and I had to switch to my Pandora account to listen my music.The last update did nothing to solve this issue.I tried to strea...

  • Casual Listener
  • For 2 weeks now Spotify has been stop playing music/streaming every 10 minutes or so. Yesterday, stopped streaming completely and I had to switch to my Pandora account to listen my music. The last ...
  • Elena
  • Moderator
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Genius BTL has disappeared for all songs

PlanPremiumCountryCanadaDeviceiPhone 8 My Question or IssueCan I get the genius behind the lyrics feature back? has it been discontinued?

  • Visitor
  •   Plan Premium Country Canada Device iPhone 8   My Question or Issue Can I get the genius behind the lyrics feature back? has it been discontinued?
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Cannot use Spotify on Apple Watch

PlanFree/PremiumSingapore iPhone XSiOS 14 Public Beta Initially my spotify widget stopped working on my apple watch, whenever spotify song is playing, "now playing" on apple watch seems to work just fine, but when i use the spotify widget on the appl...

  • Visitor
  • Plan Free/Premium Singapore   iPhone XS iOS 14 Public Beta   Initially my spotify widget stopped working on my apple watch, whenever spotify song is playing, "now playing" on apple w...
  • 885 Views
  • 0 replies
  • 0 likes
  • 885 Views
  • 0 replies
  • 0 likes

IOS app keeps forgetting my Followed Artists

PlanPremiumCountryUSADeviceiPad 10.5 inchOperating SystemiOS 13.5.1 My Spotify app keeps forgetting the artists that I've followed. I've done the reinstall thing, both the quick version and the full version, and about half the time, on reinstall, the...

  • Visitor
  • Plan Premium Country USA Device iPad 10.5 inch Operating System iOS 13.5.1   My Spotify app keeps forgetting the artists that I've followed. I've done the reinstall thing, both the quic...
  • MattSuda
  • Spotify Star
  • 541 Views
  • 1 replies
  • 0 likes
  • 541 Views
  • 1 replies
  • 0 likes

Can't view songs of artists' page or their albums

PlanFreeCountryUSADeviceIphone 6s +Operating SystemiOS 13.6 My Question or IssueJust recently I was trying to add some new songs to my playlist right. I looked up the artist but when i tried to view their songs or the songs on the albums I couldn't v...

  • Newbie
  • Plan Free Country USA Device Iphone 6s + Operating System iOS 13.6   My Question or Issue Just recently I was trying to add some new songs to my playlist right. I looked up the artist ...
  • Billy-J
  • Spotify Star
  • 642 Views
  • 1 replies
  • 0 likes
  • 642 Views
  • 1 replies
  • 0 likes

Superuser Contribution App shows random serial numbers instead of Alexa/Echo device names

I have devices all through the house, they are all named and for a time they all showed up in the Spotify app, but now almost all of them show a really long serial number (a mix of letters and numbers) so I can’t tell which device is which. Any ideas...

  • Casual Listener
  • I have devices all through the house, they are all named and for a time they all showed up in the Spotify app,  but now almost all of them show a really long serial number (a mix of letters and ...
  • rxm2020
  • Casual Listener
  • 6602 Views
  • 16 replies
  • 9 likes
  • 6602 Views
  • 16 replies
  • 9 likes

Solved!!Superuser Contribution Local file used to be on my phone but disappeared

PlanPremiumCountryUKDeviceIphone 11Operating SystemiOS 13.6 My Question or IssueSo I have about 20 songs on local files on my phone. About 2 weeks ago, I downloaded 2 new ones onto my phone and I noticely today that 1 of them has disappeared off my p...

  • Regular
  • Plan Premium Country UK Device Iphone 11 Operating System iOS 13.6   My Question or Issue So I have about 20 songs on local files on my phone. About 2 weeks ago, I downloaded 2 new one...
  • Elena
  • Moderator
  • 3056 Views
  • 4 replies
  • 0 likes
  • 3056 Views
  • 4 replies
  • 0 likes