Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
77636 Views
16 replies
37 likes

77636 Views
16 replies
37 likes

Can’t view/listen to music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewhen I click to view a list of songs under an artist, nothing happens. I’ve restarted, update...

Tarina
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue when I ...
2020-07-14 1:42:41 AM
2020-07-14 9:52:04 AM
Emilia_8
Community Legend
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

Opening Albums

PlanFreeCountryUSADeviceiPhone My Question or IssueI used to be able to open albums by pressing on the area where the songs that are apart of the album are listed. Now, when i press it, the text just blinks. Someone please tell me why because I’m so ...

BeanMarinara
Newbie
Plan Free Country USA Device iPhone My Question or Issue I used to be able to open albums by pressing on the area where the songs that are apart of the album are listed. Now, w...
2020-07-14 4:19:49 AM
2020-07-14 9:50:48 AM
Emilia_8
Community Legend
247 Views
1 replies
0 likes

247 Views
1 replies
0 likes

Searching/Opening Albums

When I search for albums or artists I cannot open the “playlist” of their own songs/similar songs. I can only open it if I search for a specific song. PlanFreeCountryUnited StatesDeviceiPhone 8Operating SystemiOS 13.5.1 My Question or Issue

emmyrp05
Casual Listener
When I search for albums or artists I cannot open the “playlist” of their own songs/similar songs. I can only open it if I search for a specific song. Plan Free Country United States Devic...
2020-07-14 6:13:15 AM
2020-07-14 9:46:33 AM
Emilia_8
Community Legend
382 Views
2 replies
0 likes

382 Views
2 replies
0 likes

iPad Spotify – Blank Now Playing screen

PlanPremiumCountryPhilippinesDeviceiPad Mini (2nd Gen)Operating SystemiOS 12.4.6 IssueBug occurs randomly and started happening after the latest update. Only fix is force close app and reopen.

blairecake
Casual Listener
Plan Premium Country Philippines Device iPad Mini (2nd Gen) Operating System iOS 12.4.6 Issue Bug occurs randomly and started happening after the latest update. Only fix is force clo...
2020-07-05 5:05:29 PM
2020-07-14 5:05:23 AM
Billy-J
Spotify Star
849 Views
3 replies
0 likes

849 Views
3 replies
0 likes

Spotify Group Session Code will not scan in Green/Red Colorblind Mode

PlanPremiumCountryUSDeviceIphone Xs and Xs MaxOperating System(OS 13 When an iphone is set to use the Green/Red Colorblind filter, other phones can't scan the Spotify code to enter a group session.

Darkhold55
Newbie
Plan Premium Country US Device Iphone Xs and Xs Max Operating System (OS 13 When an iphone is set to use the Green/Red Colorblind filter, other phones can't scan the Spotify&nbs...
2020-07-13 11:58:47 PM
435 Views
0 replies
0 likes

435 Views
0 replies
0 likes

Home screen taken over by podcast recommendations

PlanPremiumCountryUSDeviceiPhone XOperating SystemiOS 13.5.1Question or IssueHow do I get the Home screen to go back to making music recommendations? Over the last two weeks, the customizations/recommendations completely flipped to podcasts. I'd much...

bdonmi
Newbie
Plan Premium Country US Device iPhone X Operating System iOS 13.5.1 Question or Issue How do I get the Home screen to go back to making music recommendations? Over the last two weeks, the cu...
2020-07-13 7:53:26 PM
363 Views
0 replies
1 likes

363 Views
0 replies
1 likes

Lyrics not working

PlanPremiumCountryBrazilDeviceiPhone 7Operating SystemiOS 13.5.1 My Question or IssueI updated the app and restarted the device several times. I even tried to unnistall and logged out, however it doesn't work for me. It doesn't appear on the desktop ...

hugoyuji
Regular
Plan Premium Country Brazil Device iPhone 7 Operating System iOS 13.5.1 My Question or Issue I updated the app and restarted the device several times. I even tried to unnistall and l...
2020-07-13 4:53:03 PM
2020-07-13 6:14:29 PM
Billy-J
Spotify Star
687 Views
1 replies
1 likes
Desktop
iOS
iphone
lyrics

687 Views
1 replies
1 likes

Playback pauses on all other devices as soon as iPhone app is open

PlanPremiumCountryCanadaDeviceiPhone 11 Pro, Windows 10, MacOS 10.15,Sonos, Apple CarPlayMy Question or IssueWhen playing music from any of my device (including CarPlay), if the iOS app is running on my phone (even if in background), the playback pau...

seydon
Visitor
Plan Premium Country Canada Device iPhone 11 Pro, Windows 10, MacOS 10.15,Sonos, Apple CarPlay My Question or Issue When playing music from any of my device (including CarPlay), if the iOS app...
2020-07-13 4:59:45 PM
549 Views
0 replies
0 likes

549 Views
0 replies
0 likes

Superuser Contribution Spotify can’t be deleted

PlanFreeCountryUnited StatesDeviceiPhone 7Operating SystemiOS 13.5.1 My Question or IssueHi, After Spotify kept crashing this morning, I decided to try and delete the app and thought it would help. I’m not sure how, but only the icon disappears, Yet ...

CatrearBoi
Casual Listener
Plan Free Country United States Device iPhone 7 Operating System iOS 13.5.1 My Question or Issue Hi, After Spotify kept crashing this morning, I decided to try and delete the...
2020-07-10 1:21:24 PM
2020-07-13 4:21:22 PM
Petya
Community Legend
2605 Views
8 replies
0 likes

2605 Views
8 replies
0 likes

Solved!!Superuser Contribution spotify ios app wont load images or podcasts

PlanPremium (student)CountryNetherlands (country of account), Switzerland (country of use)DeviceiPhone SE (Gen 6)Operating SystemiOS 12.3.1App version8.5.65.787 My Question or IssueMy Spotify iOS app does not load images or any details of podcasts. I...

acomyn
Casual Listener
Plan Premium (student) Country Netherlands (country of account), Switzerland (country of use) Device iPhone SE (Gen 6) Operating System iOS 12.3.1 App version 8.5.65.787 My Question...
2020-07-06 9:01:06 AM
2020-07-13 1:41:20 PM
Mario
Spotify Legend
1649 Views
3 replies
0 likes
Images
ios app
Podcasts

1649 Views
3 replies
0 likes

Superuser Contribution Why can't I see the new lyrics feature?

PlanPremiumCountryMalaysia DeviceiPhone 7 PlusOperating SystemiOS 13.5.1 My Question or IssueI am really sad that I am unable to see the new lyrcis feature, and I have even tried logging in my acc on my friend's device - which btw the feature on her ...

goodfoodlover
Visitor
Plan Premium Country Malaysia Device iPhone 7 Plus Operating System iOS 13.5.1 My Question or Issue I am really sad that I am unable to see the new lyrcis feature, and I have...
2020-07-02 8:10:39 AM
2020-07-13 1:19:42 PM
user-removed
Not applicable
3815 Views
3 replies
1 likes

3815 Views
3 replies
1 likes

[iOS] Playlists and albums not playing in order - random songs

PlanPremiumCountryUKDevice(iPhone Xs)Operating System(iOS 13.5.1) My Question or IssueWhen I select a song, album or playlist, only that one track plays but then it jumps to a random song not in my library, liked songs, playlists and not in the album...

helliecopter
Visitor
Plan Premium Country UK Device (iPhone Xs) Operating System (iOS 13.5.1) My Question or Issue When I select a song, album or playlist, only that one track plays but then it jumps to ...
2020-07-02 6:56:01 PM
2020-07-13 11:09:55 AM
Cibi12
Visitor
2564 Views
2 replies
1 likes
Albums
music
playback
shuffle

2564 Views
2 replies
1 likes

No videos. No lyrics. Why?

PlanPremiumCountryUSADeviceOneplus 6TOperating SystemAndroid 10 My Question or IssueAfter years of resisting getting a paid subscription to Spotify I finally broke down and am enjoying the benefits. However, I am puzzled by what to me at least are se...

GroovyGeek
Newbie
Plan Premium Country USA Device Oneplus 6T Operating System Android 10 My Question or Issue After years of resisting getting a paid subscription to Spotify I finally broke down and a...
2020-07-13 3:16:12 AM
2020-07-13 9:04:29 AM
MusicCanHelp
Casual Listener
712 Views
1 replies
0 likes
features

712 Views
1 replies
0 likes

Please enable shuffle play of all followed artists

Is It's very frustrating that I can't just have a random shuffle of all songs from all followed artists. Please do something about this, at least for paying members otherwis I'll probably switch over Pandora who I hear have this function.

BenevolentMC
Newbie
Is It's very frustrating that I can't just have a random shuffle of all songs from all followed artists. Please do something about this, at least for paying members otherwis I'll probably switch over...
2018-04-26 8:44:26 AM
2020-07-13 5:04:38 AM
griphzero
Newbie
3465 Views
3 replies
40 likes

3465 Views
3 replies
40 likes

Local Files Without Album Art (only on iOS)

PlanPremiumCountryUnited KingdomDeviceiPhone 7 PlusOperating SystemiOS 12.1.4 My Question or IssueI've seen multiple threads for this issue over the years, yet I still have not found a fix that works - so I suppose this is a final desperate attempt. ...

CobyB
Newbie
Plan Premium Country United Kingdom Device iPhone 7 Plus Operating System iOS 12.1.4 My Question or Issue I've seen multiple threads for this issue over the years, yet I still have n...
2019-02-09 8:57:04 AM
2020-07-13 3:49:51 AM
adriansy_03
Newbie
7300 Views
3 replies
1 likes
album
album art
art
files
iOS
local
local files

7300 Views
3 replies
1 likes

Solved!! Force Touch menu not updating

hi team, on my iPhone 11 Pro when I force touch the Spotify icon app, the menu gives me a view on playlist that I’ve listen many many months ago. It never gets refreshed. if I click one of the suggested playlist, they just won’t play either. any idea...

user-removed
Visitor
hi team, on my iPhone 11 Pro when I force touch the Spotify icon app, the menu gives me a view on playlist that I’ve listen many many months ago. It never gets refreshed. if I click on...
2019-12-22 1:22:20 AM
2020-07-12 10:37:22 PM
MattSuda
Spotify Star
1954 Views
13 replies
1 likes

1954 Views
13 replies
1 likes

New albums

PlanFreeCountryUkDeviceIphone 6sOperating System Latest iosMy Question or Issueno albums allowing me to view the tracklist. Has this “feature” been removed cause i cant see all the songs on a album. Any help appreciated.

BenHargreaves7
Visitor
Plan Free Country Uk Device Iphone 6s Operating System Latest ios My Question or Issue no albums allowing me to view the tracklist. Has this “feature” been removed cause i cant see a...
2020-07-12 11:50:59 AM
2020-07-12 5:13:44 PM
Billy-J
Spotify Star
582 Views
1 replies
1 likes

582 Views
1 replies
1 likes

[iOS] Spotify cannot be reinstalled/deleted after app crash

PlanPremium DeviceiPhone 6s Operating SystemiOS 13.5.1 My Question or Issue Like many users, my Spotify app crashed suddenly a few days back. After that it kept crashing when I've tried to open it.After multiple deletions and installations & switchin...

Shucks
Casual Listener
Plan Premium Device iPhone 6s Operating System iOS 13.5.1 My Question or Issue Like many users, my Spotify app crashed suddenly a few days back. Afte...
2020-07-12 11:05:09 AM
2020-07-12 4:23:29 PM
Joel-M
Composer
714 Views
1 replies
1 likes

714 Views
1 replies
1 likes

Audiobooks ‘similar artists’ disappeared

I recently found that you can listen to audiobooks on Spotify, although it can be difficult to chose a book to listen to with the way books come up on Spotify.I found that you could choose ‘similar artist’ for the author of the book, and other simila...

Stellen
Newbie
I recently found that you can listen to audiobooks on Spotify, although it can be difficult to chose a book to listen to with the way books come up on Spotify. I found that you could choose ‘similar...
2020-07-12 1:29:19 AM
365 Views
0 replies
0 likes

365 Views
0 replies
0 likes

Push notifications

PlanPremiumCountryThe NetherlandsDeviceiPhone XOperating SystemiOS 13.5.1 My Question or IssueI have read in another post that push notifications are disabled for every platform. My question is why and will it ever be enabled again? It can be frustra...

Mrt60
Newbie
Plan Premium Country The Netherlands Device iPhone X Operating System iOS 13.5.1 My Question or Issue I have read in another post that push notifications are disabled for every platf...
2020-07-11 10:48:13 PM
417 Views
0 replies
1 likes

417 Views
0 replies
1 likes

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