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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81665 Views
  • 19 replies
  • 37 likes
  • 81665 Views
  • 19 replies
  • 37 likes

Why can’t I play an album? I press on it but it doesn’t go to it.

Plan: freeCountry: U.S DeviceiPhone XROperating SystemIOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan: free Country: U.S   Device iPhone XR Operating System IOS (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 398 Views
  • 3 replies
  • 0 likes
  • 398 Views
  • 3 replies
  • 0 likes

Show Preview of songs in an album

FreeAmericaiphone se I am unable to select the list of songs in an album, I have been able to in the past and this issue makes the app nearly unusable if you want to create a playlist. I can click on and look at the list of songs in a playlist but it...

  • Casual Listener
  • Free America iphone se   I am unable to  select the list of songs in an album, I have been able to in the past and this issue makes the app nearly unusable if you want to create a playl...
  • 284 Views
  • 0 replies
  • 1 likes
  • 284 Views
  • 0 replies
  • 1 likes

And more

The and more option at the end of the track preview has stoped working, it seems to be locked to the track list, PlanFree/PremiumCountry UKDeviceIPHONE 7Operating System(iOS 13.) My Question or Issue

  • Newbie
  • The and more option at the end of the track preview has stoped working, it seems to be locked to the track list,  Plan Free/Premium Country  UK Device IPHONE 7 Operating System (iOS...
  • Emilia_8
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Album songs not showing up

PlanFreeCountryUKDeviceiPhoneOperating SystemiOS My Question or IssueUsually, when I click on an album / artists overview of songs, more songs pop up and I’m able to scroll through them. That feature is now gone. But, for playlists, I can still do su...

  • Visitor
  • Plan Free Country UK Device iPhone Operating System iOS   My Question or Issue Usually, when I click on an album / artists overview of songs, more songs pop up and I’m able to scro...
  • Emilia_8
  • Community Legend
  • 2848 Views
  • 1 replies
  • 2 likes
  • 2848 Views
  • 1 replies
  • 2 likes

Volume is way too low

PlanPremiumCountryUKDevice(iPhone 6s, All Alexa Devices, Car Stereo)Operating System(iOS latest) My Question or IssueThe volume level has decreased to the point of not being able to listen to music on the tube anymore.Alexa devices have to be on 60/7...

  • Visitor
  • Plan Premium Country UK Device (iPhone 6s, All Alexa Devices, Car Stereo) Operating System (iOS latest)   My Question or Issue The volume level has decreased to the point of not being ...
  • 317 Views
  • 0 replies
  • 0 likes
  • 317 Views
  • 0 replies
  • 0 likes

How do I register for Spotify premium with a 17 digit card

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can’t enrol for Spotify premium because I have a 17 Digit credit card and the sign up only ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can’t...
  • Billy-J
  • Spotify Star
  • 762 Views
  • 1 replies
  • 0 likes
  • 762 Views
  • 1 replies
  • 0 likes

Can't select a song while playing on another device

PlanPremiumCountryUSA DeviceMacbook Pro 2015, iPhone XR Operating System(iOS 13, MacOS Mojave) Spotify MacOS: 1.1.37.690.g8f3b16fcSpotify iOS: 8.5.66.762 My Question or IssueCan't select a song if music is playing on another device. Playing music on ...

  • Visitor
  • Plan Premium Country USA   Device Macbook Pro 2015, iPhone XR   Operating System (iOS 13, MacOS Mojave)   Spotify MacOS: 1.1.37.690.g8f3b16fc Spotify iOS: 8.5.66.762 &nbsp...
  • user-removed
  • Not applicable
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

iPhone+Spotify+my car always results in fast, skipping

PlanPremiumCountryUSDevice(iPhone XROperating SystemMost recent My Question or IssueWhen my iPhone is attached to my car via Bluetooth, Spotify always has problems. It sounds like fast forward/skipping and it continues even if I delete/reinstall the ...

  • Casual Listener
  • Plan Premium Country US Device (iPhone XR Operating System Most recent    My Question or Issue When my iPhone is attached to my car via Bluetooth, Spotify always has problems. It ...
  • murfmakr
  • Casual Listener
  • 438 Views
  • 2 replies
  • 0 likes
  • 438 Views
  • 2 replies
  • 0 likes

Only SOME local files will transfer to my iPhone.

PlanFree/PremiumCountryUnited KingdomDeviceiPhone XRMacBook Pro 13-inchOperating SystemiOS 13.5.1macOS Catalina 10.15.4 My Question or IssueI've been trying to transfer local files from my MacBook to my iPhone. All my local files play fine on my Mac....

  • Newbie
  •   Plan Free/Premium Country United Kingdom Device iPhone XR MacBook Pro 13-inch Operating System iOS 13.5.1 macOS Catalina 10.15.4   My Question or Issue I've been trying to tr...
  • 354 Views
  • 0 replies
  • 0 likes
  • 354 Views
  • 0 replies
  • 0 likes

Repeat play and repeat track button missing from iOS after update

iOS on iPhonepremium subscription My Question or Issuesince the last update the repeat track and repeat playlist button are no longer available. If they have been moved then please help me find the new location

  • Visitor
  • iOS on iPhone premium subscription     My Question or Issue since the last update the repeat track and repeat playlist button are no longer available.  If they have been moved the...
  • 298 Views
  • 0 replies
  • 0 likes
  • 298 Views
  • 0 replies
  • 0 likes

Can't choose a playlist picture [mobile]

Hi, I recently just signed up for the Family Premium plan and was told that I can change the picture for my playlist. When I went to go try to change the playlist picture, there was no option. I click on "edit playlist" and the only thing I can chang...

  • Casual Listener
  • Hi,   I recently just signed up for the Family Premium plan and was told that I can change the picture for my playlist. When I went to go try to change the playlist picture, there was no option...
  • Billy-J
  • Spotify Star
  • 481 Views
  • 3 replies
  • 0 likes
  • 481 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can no longer see features from an artist

I used to be able to go to an artists page and see the songs they are featured one with the featured tab. Now it’s gone on their page with the recent update and now I can’t see any of their features. Only their albums, singles, and playlists. PlanPre...

  • Casual Listener
  • I used to be able to go to an artists page and see the songs they are featured one with the featured tab. Now it’s gone on their page with the recent update and now I can’t see any of their features....
  • Xenia
  • Moderator
  • 4567 Views
  • 5 replies
  • 0 likes
  • 4567 Views
  • 5 replies
  • 0 likes

Spotify keeps "resetting" or forgetting my recently played

I used to be able to listen to a playlist on my Spotify app, and then continue listening to it the next day. Recently it seems as if Spotify will "forget" withtin a couple of hours, and I have to start the playlist from the start, instead being able ...

  • Newbie
  • I used to be able to listen to a playlist on my Spotify app, and then continue listening to it the next day. Recently it seems as if Spotify will "forget" withtin a couple of hours, and I have to sta...
  • dragracin94
  • Casual Listener
  • 945 Views
  • 1 replies
  • 3 likes
  • 945 Views
  • 1 replies
  • 3 likes

Superuser Contribution How can i sync my local files from my iPhone to my Mac

PlanPremiumCountryU.S Device(iPhone XR, Macbook Pro Mid 2014)Operating System(iOS 14, MacOS Catalina) My Question or IssueHi! So i had recently upgraded my Macbook and when i did not all of my local files were transferred. I can go to a playlist on m...

  • Newbie
  • Plan Premium Country U.S   Device (iPhone XR, Macbook Pro Mid 2014) Operating System (iOS 14, MacOS Catalina)   My Question or Issue Hi! So i had recently upgraded my Macbook and...
  • Mario
  • Spotify Legend
  • 758 Views
  • 1 replies
  • 0 likes
  • 758 Views
  • 1 replies
  • 0 likes

Can’t view/listen to music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewhen I click to view a list of songs under an artist, nothing happens. I’ve restarted, update...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue when I ...
  • Emilia_8
  • Community Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Opening Albums

PlanFreeCountryUSADeviceiPhone My Question or IssueI used to be able to open albums by pressing on the area where the songs that are apart of the album are listed. Now, when i press it, the text just blinks. Someone please tell me why because I’m so ...

  • Newbie
  • Plan Free Country USA Device iPhone    My Question or Issue I used to be able to open albums by pressing on the area where the songs that are apart of the album are listed. Now, w...
  • Emilia_8
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Searching/Opening Albums

When I search for albums or artists I cannot open the “playlist” of their own songs/similar songs. I can only open it if I search for a specific song. PlanFreeCountryUnited StatesDeviceiPhone 8Operating SystemiOS 13.5.1 My Question or Issue

  • Casual Listener
  • When I search for albums or artists I cannot open the “playlist” of their own songs/similar songs. I can only open it if I search for a specific song.  Plan Free Country United States Devic...
  • Emilia_8
  • Community Legend
  • 386 Views
  • 2 replies
  • 0 likes
  • 386 Views
  • 2 replies
  • 0 likes

iPad Spotify – Blank Now Playing screen

PlanPremiumCountryPhilippinesDeviceiPad Mini (2nd Gen)Operating SystemiOS 12.4.6 IssueBug occurs randomly and started happening after the latest update. Only fix is force close app and reopen.

  • Casual Listener
  • Plan Premium Country Philippines Device iPad Mini (2nd Gen) Operating System iOS 12.4.6   Issue Bug occurs randomly and started happening after the latest update. Only fix is force clo...
  • Billy-J
  • Spotify Star
  • 851 Views
  • 3 replies
  • 0 likes
  • 851 Views
  • 3 replies
  • 0 likes

Spotify Group Session Code will not scan in Green/Red Colorblind Mode

PlanPremiumCountryUSDeviceIphone Xs and Xs MaxOperating System(OS 13 When an iphone is set to use the Green/Red Colorblind filter, other phones can't scan the Spotify code to enter a group session.

  • Newbie
  • Plan Premium Country US Device Iphone Xs and Xs Max Operating System (OS 13   When an iphone is set to use the Green/Red Colorblind filter,  other phones can't scan the Spotify&nbs...
  • 440 Views
  • 0 replies
  • 0 likes
  • 440 Views
  • 0 replies
  • 0 likes