Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
71684 Views
16 replies
37 likes

71684 Views
16 replies
37 likes

Geschenkkarte funktioniert trotz Hilfe Forum nicht

PlanPremiumCountryDeutschlandDeviceiPhone 6sOperating SystemWindows 10 My Question or IssueIch wollte meine Geschenkkarte einlösen jedoch kommt nur eine Nachricht das es nicht Funktioniert hat. Die Karte ist erst eine Woche alt, kommt aus dem richtig...

annijune
Visitor
Plan Premium Country Deutschland Device iPhone 6s Operating System Windows 10 My Question or Issue Ich wollte meine Geschenkkarte einlösen jedoch kommt nur eine Nachricht das es nich...
2020-06-28 11:56:38 PM
2020-06-28 12:18:49 AM
Billy-J
Spotify Star
471 Views
1 replies
0 likes

471 Views
1 replies
0 likes

help, please!

I'm on an iPhone 11 and have the latest operating system (which I updated yesterday) and I have deleted and reinstalled the Spotify app. About a week ago, I was working out and I noticed songs would suddenly skip. (I assumed my hand had brushed again...

GeorgeGustines
Visitor
I'm on an iPhone 11 and have the latest operating system (which I updated yesterday) and I have deleted and reinstalled the Spotify app. About a week ago, I was working out and I noticed son...
2020-06-24 4:01:47 PM
2020-06-28 4:05:06 PM
Loxer
Community Legend
349 Views
1 replies
0 likes

349 Views
1 replies
0 likes

Can’t see playlist icon

-Hello,-I’ve been using Spotify for almost a year or so now. The plan I have is free and I live in the U.S. My phone is the iPhone 8 Plus and recently updated my phone to iOS 13.5.1 but my issue has been going before this update.-Basically I can’t se...

Bella2Weird
Visitor
-Hello, -I’ve been using Spotify for almost a year or so now. The plan I have is free and I live in the U.S. My phone is the iPhone 8 Plus and recently updated my phone to iOS 13.5.1 but my issue ha...
2020-06-24 5:01:37 AM
2020-06-28 3:59:18 PM
Loxer
Community Legend
628 Views
1 replies
0 likes
playlist icon (colored)

628 Views
1 replies
0 likes

Reordering songs in queue glitch

I've had this issue for about a year. As you can see in the gif, reordering songs in my queue is challenging. Spotify will often crash when I try to reorder songs, and the speed at which the songs move is constantly fluctuating. This is really annoyi...

geozuf
Casual Listener
I've had this issue for about a year. As you can see in the gif, reordering songs in my queue is challenging. Spotify will often crash when I try to reorder songs, and the speed at which the ...
2020-06-26 3:14:21 PM
2020-06-28 3:53:00 PM
Loxer
Community Legend
651 Views
1 replies
0 likes

651 Views
1 replies
0 likes

Spotify keeps pausing randomly

PlanPremiumCountryGermanyDevice(iPhone 8 )Operating System(iOS 13.5.1) I’ve recently come across an issue where Spotify just seems to pause for no reason at all and I have to manually press play in order to resume what I was listening to before. I’ve...

philipcze
Visitor
Plan Premium Country Germany Device (iPhone 8 ) Operating System (iOS 13.5.1) I’ve recently come across an issue where Spotify just seems to pause for no reason at all a...
2020-06-25 8:48:29 PM
2020-06-28 3:48:27 PM
Loxer
Community Legend
579 Views
1 replies
0 likes

579 Views
1 replies
0 likes

[Ipad] Spotify stops running a few minutes after switching to the other apps/locking screen off

PlanPremiumDeviceiPad 7th gen Operating SystemiPadOS 13.5.1My Question or IssueI updated latest version of Spotify last night. In the morning, I played Spotify and got this issue "Spotify stops running a few minutes after switching to the other apps/...

megaskw
Visitor
Plan Premium Device iPad 7th gen Operating System iPadOS 13.5.1 My Question or Issue I updated latest version of Spotify last night. In the morning, I played Spotify and got this issue "...
2020-06-27 9:00:07 AM
2020-06-28 3:45:06 PM
Loxer
Community Legend
406 Views
1 replies
0 likes

406 Views
1 replies
0 likes

Apple watch - not refreshing status (sometime)

PlanPremiumCountrySwitzerlandDeviceApple watch series 4, iPhone X, IPad 2018, SonosOperating SystemiOS 13.5.1 My Question or IssueThis is a long standing issue; but quite hard to explain/troubleshoot. It does not happen every time, but often enough t...

abornoz
Regular
Plan Premium Country Switzerland Device Apple watch series 4, iPhone X, IPad 2018, Sonos Operating System iOS 13.5.1 My Question or Issue This is a long standing issue; but quite har...
2020-06-07 4:17:28 PM
2020-06-28 2:20:11 PM
abornoz
Regular
510 Views
1 replies
0 likes
watchOS

510 Views
1 replies
0 likes

Queue scrolling issues

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 10.13.1 My Question or IssueIf you try drag an item up or down in the queue (that appears below the first page of displayed items), then the scrolling mechanism completely freaks out a...

user-removed
Visitor
Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 10.13.1 My Question or Issue If you try drag an item up or down in the queue (that appears below the first pa...
2020-05-04 4:01:05 PM
2020-06-28 10:59:42 AM
user-removed
Not applicable
912 Views
4 replies
1 likes

912 Views
4 replies
1 likes

Superuser Contribution no Sleeptimer Symbol on iPhone & iPad

Hello,Premium / GermanyiPhoneX & iPad7 both latest iOS 13.5.1 / ipadOS 13.5.1on both latest Spotify App 8.5.60.881on both reinstall Spotify App = no curei have on both Devices no sleeptimer symbol no matter if i am in an Podcast or Album/Playlistand ...

stefhanx
Music Fan
Hello, Premium / Germany iPhoneX & iPad7 both latest iOS 13.5.1 / ipadOS 13.5.1 on both latest Spotify App 8.5.60.881 on both reinstall Spotify App = no cure i have on both Devices no sleept...
2020-06-25 1:20:29 AM
2020-06-27 2:48:16 PM
Xenia
Moderator
847 Views
1 replies
1 likes
iOS
iphone
no
sleep
sleeptimer
timer

847 Views
1 replies
1 likes

[iOS][Other] Spotify volume stays at 0 after a call through Carplay

So, I'm in the car and using Spotify through Carplay. A call comes in and I answer it. After I hangup that call, Spotify will continue playing (I see the time counting on) but I don't hear anything anymore. It seems like the volume has remained at 0%...

nhogendoorn
Casual Listener
So, I'm in the car and using Spotify through Carplay. A call comes in and I answer it. After I hangup that call, Spotify will continue playing (I see the time counting on) but I don't hear anything a...
2020-02-04 1:53:10 PM
2020-06-27 11:45:59 AM
bulutgzbyk
Visitor
1164 Views
3 replies
1 likes
iOS
Other

1164 Views
3 replies
1 likes

Ford Sync - Navigate Playlists

When using Spotify with bluetooth connection in my car that has Ford Sync 3.3, I'm not able to navigate playlists, only the current song is displayed. When using Apple Music, I'm able to search for a playlist directly within the Ford Sync menus. When...

Mooz80
Visitor
When using Spotify with bluetooth connection in my car that has Ford Sync 3.3, I'm not able to navigate playlists, only the current song is displayed. When using Apple Music, I'm able ...
2020-03-01 2:48:42 AM
2020-06-27 9:37:03 AM
tgilroy
Regular
675 Views
1 replies
0 likes

675 Views
1 replies
0 likes

Superuser Contribution Artist Page on Mobile

I can't understand why clicking on an artist doesn't show you all their songs like it does on desktop version, but rather sends you to their online page. This doesn't make any sense, as you aren't able to access songs you've downloaded if you don't h...

styro
Visitor
I can't understand why clicking on an artist doesn't show you all their songs like it does on desktop version, but rather sends you to their online page. This doesn't make any sense, as you aren't ab...
2020-06-26 1:18:34 PM
2020-06-26 2:03:18 PM
Peter
Spotify Legend
326 Views
1 replies
0 likes
iOS

326 Views
1 replies
0 likes

podcasts disappeared from my playlist

PlanPremiumCountryEnglandDeviceiPhone XOperating SystemiOS 10I had some podcast episodes within a playlist that also had normal songs but the podcasts have disappeared from the playlist on my phone. How do I get them back and why has it done this?

edwardsindia45
Newbie
Plan Premium Country England Device iPhone X Operating System iOS 10 I had some podcast episodes within a playlist that also had normal songs but the podcasts have disappeared from ...
2020-06-25 7:33:03 PM
555 Views
0 replies
0 likes

555 Views
0 replies
0 likes

Superuser Contribution Not a big deal, but a bug to worry about

PlanPremiumCountry DeviceiPhone XOperating SystemiOS 13.5.1 My Question or IssueEnglish is not my first language, so it's hard to explain, please watch the video. https://drive.google.com/file/d/1ccAnbN0KVavYPDz7GEBPydQCxQjOupji/view?usp=drivesdk

reeong
Regular
Plan Premium Country Device iPhone X Operating System iOS 13.5.1 My Question or Issue English is not my first language, so it's hard to explain, please watch the video. &nb...
2020-06-17 4:52:41 PM
2020-06-25 9:48:30 AM
reeong
Regular
613 Views
3 replies
0 likes

613 Views
3 replies
0 likes

Solved!!Superuser Contribution Followed Artists doesn’t show liked songs, but instead redirects to Artist Page

PlanPremiumCountryUSA iPhone XS Max iOS 13 My Question or Issue Before when selecting an artist from the Artist tab under Library, you would be shown a list of songs you had previously liked. Now, whenever clicking on an artist you are redirected to ...

r_thompson
Newbie
Plan Premium Country USA iPhone XS Max iOS 13 My Question or Issue Before when selecting an artist from the Artist tab under Library, you would be shown a list ...
2020-06-24 5:18:14 PM
2020-06-25 8:56:37 AM
Ivan
Spotify Legend
2089 Views
3 replies
1 likes
artist page
artist tab
followed artist
liked songs
UI disaster

2089 Views
3 replies
1 likes

Superuser Contribution [iOS][Your Library] My Artists should display liked songs

In previous versions of the iOS app, selecting an artist in “My Artists” displayed all liked/downloaded songs from that artist. Now it just brings you to the artist’s homepage. If I wanted to see my favorite songs by an artist, I would think to go to...

NotMyMyArtists
Visitor
In previous versions of the iOS app, selecting an artist in “My Artists” displayed all liked/downloaded songs from that artist. Now it just brings you to the artist’s homepage. If I wanted to see&nbs...
2020-06-23 8:52:39 PM
2020-06-25 4:35:28 AM
TacoDay
Casual Listener
714 Views
5 replies
7 likes
iOS
Your Library

714 Views
5 replies
7 likes

Spotify blocks out all other audio when playing music

PlanPremiumU.S.A Device(iPhone 11 Pro Max)Operating System(iOS 13.5.1) My Question or IssueLately I’ve been playing apps on my phone and want to listen to Spotify while playing apps however whenever I play music and go to some apps the Spotify music ...

Goldnshadow
Casual Listener
Plan Premium U.S.A Device (iPhone 11 Pro Max) Operating System (iOS 13.5.1) My Question or Issue Lately I’ve been playing apps on my phone and want to listen to Spotif...
2020-06-21 7:12:28 PM
2020-06-24 12:48:38 AM
Goldnshadow
Casual Listener
981 Views
2 replies
0 likes

981 Views
2 replies
0 likes

AirPods cause music to stop when music plays on PC

DeviceiPhone XR+AirPodsOperating SystemWindows 10 So, if you start Spotify on the phone and listen through the airpods, and then switch the output (in the mobile application) to the Spotify application on the PC, while not removing AirPods from ears,...

Niohisi
Visitor
Device iPhone XR+AirPods Operating System Windows 10 So, if you start Spotify on the phone and listen through the airpods, and then switch the output (in the mobile application) to the Sp...
2020-06-24 8:13:45 PM
505 Views
0 replies
0 likes

505 Views
0 replies
0 likes

Deactive shuffle and repeat for good

When I connect my IPhone X via Bluetooth to my car stereo and start Spotify, the car always activates shuffle and repeat in Spotify, no matter what. Apparently I cannot change that in the car stereo's setting. Is there a way to prevent at least shuff...

hanneswurst
Regular
When I connect my IPhone X via Bluetooth to my car stereo and start Spotify, the car always activates shuffle and repeat in Spotify, no matter what. Apparently I cannot change that in the car stereo'...
2020-06-22 12:16:44 PM
2020-06-24 6:04:41 PM
hanneswurst
Regular
812 Views
2 replies
0 likes
shuffle

812 Views
2 replies
0 likes

App closes when skipping song on car

PlanFamilyCountryUkiohone xOperating System(iOS 13 My Question or Issuewhen I play Spotify on my phone whilst connected to my car the app will close and stop if I try to skip the song through my car. It’s fine if I change the song through my phone bu...

Crouchjmc1
Newbie
Plan Family Country Uk iohone x Operating System (iOS 13 My Question or Issue when I play Spotify on my phone whilst connected to my car the app will close and stop if I try t...
2020-06-21 9:23:20 AM
2020-06-24 4:31:33 PM
Bellchambers2
Music Fan
649 Views
1 replies
0 likes

649 Views
1 replies
0 likes

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