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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63295 Views
  • 16 replies
  • 37 likes
  • 63295 Views
  • 16 replies
  • 37 likes

Local Files Disappearing from Spotify

So I have the Spotify app on my iPhone 6 iOS 8.1.3 and I was having problems syncing some local files to my phone when I first installed the app. I found a workaround by changing the artist or song names of the files slightly in order to get them to ...

  • Casual Listener
  • So I have the Spotify app on my iPhone 6 iOS 8.1.3 and I was having problems syncing some local files to my phone when I first installed the app. I found a workaround by changing the artist or song n...
  • DragonWarrior20
  • Visitor
  • 4034 Views
  • 11 replies
  • 6 likes
  • 4034 Views
  • 11 replies
  • 6 likes

Superuser Contribution Student Discount payement in app

PlanPremium (Student)CountrySwitzerlandDeviceiPhone SEOperating SystemiOS 10 My Question or IssueHey!I had a question, because I got a gift card in the Apple App Store, and I wanted to know if it was possible to pay the Student subscription with the ...

  • Visitor
  • Plan Premium (Student) Country Switzerland Device iPhone SE Operating System iOS 10   My Question or Issue Hey! I had a question, because I got a gift card in the Apple App Store, and...
  • Xenia
  • Moderator
  • 591 Views
  • 2 replies
  • 0 likes
  • in app payement
    iOS
    Payement
  • 591 Views
  • 2 replies
  • 0 likes

Imported song not showing up on Iphone

PlanPremiumCountryUSADeviceIPHONE XS MAXOperating SystemIOS 13.3.1 My Question or IssueI imported a song on my laptop to a downloaded playlist. Seems to not show up on my Iphone. Everything is at its latest version. SO what's the issue?

  • Visitor
  • Plan Premium Country USA Device IPHONE XS MAX Operating System IOS 13.3.1   My Question or Issue I imported a song on my laptop to a downloaded playlist. Seems to not show up on my Iph...
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Profile Username

PlanPremium FamilyCountryUS Device(iPhone X)Operating System My Question or IssueI'm new to the community so i'm sure this question and answer is out there somewhere....I just don't have time to keep searching. Why is it not possible to change our us...

  • Visitor
  • Plan Premium Family Country US     Device (iPhone X) Operating System   My Question or Issue I'm new to the community so i'm sure this question and answer is out there somew...
  • Emilia_8
  • Community Legend
  • 380 Views
  • 1 replies
  • 1 likes
  • 380 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle Icon on Iphone IOS 13.3.1

Premium Familyakd1961Was using Spotify at the weekend the shuffle button was there, now it disappeared, browsed the post but nothing is working

  • Newbie
  • Premium Family akd1961 Was using Spotify at the weekend the shuffle button was there, now it disappeared, browsed the post but nothing is working
  • Mario
  • Spotify Legend
  • 593 Views
  • 1 replies
  • 0 likes
  • 593 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audi Metadeta Transition

I recently transitioned from a 2016 to 2018 Audi A4. On my 2016 Audi, I could easily link up my iPhone to Bluetooth and play Spotify through the car. On the screen, it would display the artist, track, run time, album, etc. On the new 2018 Audi, it do...

  • Casual Listener
  • I recently transitioned from a 2016 to 2018 Audi A4.   On my 2016 Audi, I could easily link up my iPhone to Bluetooth and play Spotify through the car. On the screen, it would display the arti...
  • mschinis1
  • Newbie
  • 923 Views
  • 2 replies
  • 2 likes
  • audi
  • 923 Views
  • 2 replies
  • 2 likes

Solved!! [iOS] UI controls missing after Canvas video

Plan Premium Country USA Device iPhone 11 Pro Operating System iOS 13 My Question or Issue I encountered a reproducable UI bug that causes the controls for play/pause controls to disapear for songs without a canvas video. To reproduce just play a son...

  • Regular
  • Plan Premium Country USA Device iPhone 11 Pro Operating System iOS 13   My Question or Issue I encountered a reproducable UI bug that causes the controls for play/pause contr...
  • Petya
  • Community Legend
  • 1720 Views
  • 10 replies
  • 2 likes
  • iOS
  • 1720 Views
  • 10 replies
  • 2 likes

Superuser Contribution Songs will skip after pausing and playing

PlanFreeCountryunited statesDeviceiPhone 8 plusOperating Systemios 13.3My Question or Issuewhenever i pause a song, from manually doing it or another app pausing it to listen to its audio, the song will skip over to the next song in the queue almost ...

  • Casual Listener
  • Plan Free Country united states Device iPhone 8 plus Operating System ios 13.3 My Question or Issue whenever i pause a song, from manually doing it or another app pausing it to listen to its...
  • rrobxl
  • Casual Listener
  • 470 Views
  • 2 replies
  • 0 likes
  • 470 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify family

I sent my son an invite to the Spotify family and every time we try to sign up, we get to the “tell us you are not a robot” so we check the boxes of whatever it asks, the green check mark appears, saying we are not robots, and when I hit the submit b...

  • Regular
  • I sent my son an invite to the Spotify family and every time we try to sign up, we get to the “tell us you are not a robot” so we check the boxes of whatever it asks, the green check mark appears, sa...
  • Nulmer
  • Regular
  • 546 Views
  • 2 replies
  • 0 likes
  • 546 Views
  • 2 replies
  • 0 likes

CarPlay previous song

When using Spotify on iPhone, pressing “wind back” goes to the beginning of the current song as you would expect. However, pressing it is on CarPlay goes back to the beginning of the previous song. Which to my mind is counter intuitive and pointless....

  • Newbie
  • When using Spotify on iPhone, pressing “wind back” goes to the beginning of the current song as you would expect. However, pressing it is on CarPlay goes back to the beginning of the previous song. W...
  • Kishan2
  • Music Fan
  • 1696 Views
  • 4 replies
  • 1 likes
  • Carplay
    previous track
    rewind
  • 1696 Views
  • 4 replies
  • 1 likes

Feature Request: Make local file synching work

PlanPremiumCountry DeviceiPhone 8Operating SystemWindows 10 My Question or IssueThe Synch between desktop and device is really buggy, and only sometimes work and other times doesn't. My devices are on the same network, my desktop is via a wire and my...

  • Newbie
  • Plan Premium Country   Device iPhone 8 Operating System Windows 10   My Question or Issue The Synch between desktop and device is really buggy, and only sometimes work and other t...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify showing wrong song in BMW 2014 3-series. (Bluetooth)

Hello. I recently got an iPhone, and when I connect it to my BMW over Bluetooth it only shows the first song playing as correct. All other songs are named after the first song playing.. I did not have this issue on my android device.. This is really ...

  • Newbie
  • Hello.   I recently got an iPhone, and when I connect it to my BMW over Bluetooth it only shows the first song playing as correct. All other songs are named after the first song playing.. I di...
  • Mario
  • Spotify Legend
  • 1501 Views
  • 2 replies
  • 2 likes
  • 1501 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify crashes from background mode

FreeUSAiPhone X iOS 13.3.1 When I open the Spotify, start the music and lock the screen, everything is fine, but when I cut the headphones and put the music on pause and the screen goes off, then after re-enabling the screen or clicking on the headph...

  • Visitor
  •   Free USA iPhone X  iOS 13.3.1   When I open the Spotify, start the music and lock the screen, everything is fine, but when I cut the headphones and put the music on pause and t...
  • Ivan
  • Spotify Legend
  • 2942 Views
  • 1 replies
  • 0 likes
  • 2942 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some Local Files Not Syncing, While Some Are

PlanPremiumCountrySweden/Canada DeviceiPhone 6SOperating SystemiOS 10 My Question or IssueLocal files from my desktop (Windows 10) can be added to Spotify, but only some are able to sync and download to my iPhone. It doesn't appear to be based on any...

  • Casual Listener
  • Plan Premium Country Sweden/Canada   Device iPhone 6S Operating System iOS 10   My Question or Issue Local files from my desktop (Windows 10) can be added to Spotify, but only so...
  • massheton
  • Casual Listener
  • 433 Views
  • 2 replies
  • 0 likes
  • 433 Views
  • 2 replies
  • 0 likes

Lag in reproduction in one of my devices

PlanPremiumCountryItalyDeviceiPhone SEOperating SystemiOS 13.3.1 My Question or IssueI have 2 iphone: an old iPhone5 and a iPhone SE.On the SE, connected in BT in my car, the music lag, play a song with many interruption. On the same car I use also t...

  • Casual Listener
  • Plan Premium Country Italy Device iPhone SE Operating System iOS 13.3.1   My Question or Issue I have 2 iphone: an old iPhone5 and a iPhone SE. On the SE, connected in BT in my car, t...
  • Tubaz
  • Casual Listener
  • 508 Views
  • 3 replies
  • 0 likes
  • 508 Views
  • 3 replies
  • 0 likes

Solved!! spotify videos never working

PlanpremiumCountryirelandDeviceiphone 7+ Macbook AirOperating Systemlatest updates for apple products My Question or Issuespotify videos has never worked for my account, even when they were first announced. many of my friends have the videos on their...

  • Casual Listener
  • Plan premium Country ireland Device iphone 7+ Macbook Air Operating System latest updates for apple products    My Question or Issue spotify videos has never worked for my account...
  • Johnnyjames
  • Visitor
  • 21714 Views
  • 4 replies
  • 1 likes
  • spotify videos not working
  • 21714 Views
  • 4 replies
  • 1 likes

Playlist update

PlanPremiumDevice(iPhone 7)Operating System(iOS 13.3.1.)My Question or IssueThe playlists on spotify used to have their last update dates on them and that was useful for me. But when i opened my account today, the whole concept was changed and the la...

  • Regular
  • Plan Premium Device (iPhone 7) Operating System (iOS 13.3.1.) My Question or Issue The playlists on spotify used to have their last update dates on them and that was useful for me. But when i ...
  • Emilia_8
  • Community Legend
  • 579 Views
  • 3 replies
  • 0 likes
  • 579 Views
  • 3 replies
  • 0 likes

Mini Cooper S, iPhone & Spotify… just terrible

PlanPremiumCountryUKDeviceiPhone XSOperating SystemLatest iOS My Question or IssueRecently switched over from AppleMusic and it seems to be a very bad choice. I can’t scroll through my entire library. Most the time Spotify won’t even connect via Blue...

  • Casual Listener
  • Plan Premium Country UK Device iPhone XS Operating System Latest iOS    My Question or Issue Recently switched over from AppleMusic and it seems to be a very bad choice.   ...
  • BigBadBob
  • Casual Listener
  • 1742 Views
  • 2 replies
  • 0 likes
  • 1742 Views
  • 2 replies
  • 0 likes