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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68582 Views
  • 16 replies
  • 37 likes
  • 68582 Views
  • 16 replies
  • 37 likes

IOS Manual car view for AUX Connection

None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan FreeCountryAustralia IPhone 7 IOS 13 My Question or IssueCould you please provide a simple manual car view option for people us...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan  Free Country Australia  IPhone 7 IOS 13     M...
  • 524 Views
  • 0 replies
  • 7 likes
  • 524 Views
  • 0 replies
  • 7 likes

Disconnecting from devices

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 13 (latest) My Question or IssueWithout fail, if I start to cast to a Chromecast or AirPlay to an Apple TV, Spotify will eventually disconnect from the Chromecast/Apple TV and then eve...

  • Visitor
  • Plan Premium Country United States Device iPhone 11 Operating System iOS 13 (latest)   My Question or Issue Without fail, if I start to cast to a Chromecast or AirPlay to an Apple TV, ...
  • 1063 Views
  • 0 replies
  • 3 likes
  • 1063 Views
  • 0 replies
  • 3 likes

Playback was fine but now pauses for 1/2 second every 40 secs, or so & then resumes

PlanFreeCountryUK Device(iPhone SEOperating System(iOS 13.3) Bose stereo in the car. My Question or IssueThis problem only happens in my car. It does it with BT and when connected by wire.I've deleted/reinstalled BT connections on both phone and car ...

  • Newbie
  • Plan Free Country UK   Device (iPhone SE Operating System (iOS 13.3) Bose stereo in the car.   My Question or Issue This problem only happens in my car. It does it with BT and wh...
  • 310 Views
  • 0 replies
  • 0 likes
  • 310 Views
  • 0 replies
  • 0 likes

Spotify stops when Waze starts

CountryNetherlandsDeviceiPhone 7Operating SystemiOS 13.3 My Question or IssueSince the latest update of iOS and Spotify app I experience this issue. Spotify is starting up very slow (other topic) but when it is playing audio via Bluetooth car connect...

  • Casual Listener
  • Country Netherlands Device iPhone 7 Operating System iOS 13.3   My Question or Issue Since the latest update of iOS and Spotify app I experience this issue. Spotify is starting up very s...
  • the_menace
  • Casual Listener
  • 4626 Views
  • 1 replies
  • 1 likes
  • 4626 Views
  • 1 replies
  • 1 likes

Volume Bug

PlanPremiumCountryHKDeviceiPhone XROperating SystemiOS 13.3 My Question or IssueAfter listening spotify on iMac, as I switch to my iPhone XR the volume was unknowingly set to Max by default. This could be problematic as my ears could get hurt.

  • Visitor
  • Plan Premium Country HK Device iPhone XR Operating System iOS 13.3   My Question or Issue After listening spotify on iMac, as I switch to my iPhone XR the volume was unknowingly set to...
  • 351 Views
  • 0 replies
  • 0 likes
  • 351 Views
  • 0 replies
  • 0 likes

Acura Spotify not working

Anyone else have the issue of using the USB not playing music when you switch to Spotify? It works sometimes, not all the time. Very frustrating. I have a 2014 ILX and use an iPhone 8+ with a Premium subscription.

  • Newbie
  • Anyone else have the issue of using the USB not playing music when you switch to Spotify? It works sometimes, not all the time. Very frustrating. I have a 2014 ILX and use an iPhone 8+ with a Premium...
  • 505 Views
  • 0 replies
  • 0 likes
  • Acura ILX
  • 505 Views
  • 0 replies
  • 0 likes

Won't shuffle playlists IOS MAZDA

PlanPremiumCountryUsaDevice(iPhone SEOperating System(iOS 12.0.1 downloaded Spotify for the first time. 3 month free trial. all works fine until hooking up phone to Bluetooth in my 2013 Mazda CX-5. Shuffle does not work, after each skip, shuffle swit...

  • Visitor
  • Plan Premium Country Usa Device (iPhone SE Operating System (iOS 12.0.1   downloaded Spotify for the first time. 3 month free trial.   all works fine until hooking up phone to Bl...
  • 1094 Views
  • 0 replies
  • 0 likes
  • bluetooth
    mazda
    shuffle
  • 1094 Views
  • 0 replies
  • 0 likes

Can't use adance to next song while using USB plug in car.

PremiumCountryUnited States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Ios 13My Question or IssueSpotify won't advance to next song and IDrive song content "stuck" on first song pla...

  • Regular
  • Premium Country United States   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Ios 13 My Question or Issue Spo...
  • 390 Views
  • 0 replies
  • 0 likes
  • 390 Views
  • 0 replies
  • 0 likes

Spotify stops playing when recording an instagram video

Device(iPhone 8 Plus) My Question or IssueSpotify stops playing once I try to record an instagram story and especially when I have a filter on for some reason. I noticed it happened after my last update, used to work just fine a couple days ago.

  • Casual Listener
  • Device (iPhone 8 Plus)   My Question or Issue Spotify stops playing once I try to record an instagram story and especially when I have a filter on for some reason. I noticed it happened afte...
  • gorilla-aiyana
  • Casual Listener
  • 2392 Views
  • 1 replies
  • 0 likes
  • 2392 Views
  • 1 replies
  • 0 likes

Superuser Contribution need to stay offline

Hi guys,once songs are downloaded are they played offline even if I don´t use the offline mode?And if yes, what happens after 30 days? Does an automatic download start to refresh - which I´d like to avoid to happen when I´m not connected to a wifi.Th...

  • Casual Listener
  • Hi guys, once songs are downloaded are they played offline even if I don´t use the offline mode? And if yes, what happens after 30 days? Does an automatic download start to refresh - which I´d like...
  • boettge
  • Casual Listener
  • 731 Views
  • 2 replies
  • 0 likes
  • 731 Views
  • 2 replies
  • 0 likes

Problems while editing the queue

PlanPremiumCountryGermanyDeviceiPhone 11 Pro MaxOperating SystemiOS 13.3 My Question or IssueWhen I‘m queuing a long playlist and then want to edit it afterwards the editing does not work properly. I tried reinstalling the app various times but nothi...

  • Newbie
  • Plan Premium Country Germany Device iPhone 11 Pro Max Operating System iOS 13.3   My Question or Issue When I‘m queuing a long playlist and then want to edit it afterwards the editin...
  • Emilia_8
  • Community Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unchangeable queue

So I have been using Spotify for maybe a week now and I've been getting a problem where I can't add songs to queue nor shuffle anymore, I have that I can't shuffle because there is to many songs in my queue but I can even access a button that brings ...

  • Visitor
  • So I have been using Spotify for maybe a week now and I've been getting a problem where I can't add songs to queue nor shuffle anymore, I have that I can't shuffle because there is to many songs in m...
  • Guido
  • Spotify Legend
  • 448 Views
  • 1 replies
  • 0 likes
  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution First song that I add to queue always disappears.

PlanPremiumCountryThe Netherlands DeviceiPhone 8Operating SystemiOS 12 My Question or IssueI have been using Spotify premium for over 3 years or so. I never had this issue until a update dropped around one year ago. When I add a song to my queue I ma...

  • Casual Listener
  •   Plan Premium Country The Netherlands  Device iPhone 8 Operating System iOS 12   My Question or Issue I have been using Spotify premium for over 3 years or so. I never had ...
  • Petya
  • Community Legend
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ad time

PlanFreeCountryAustralia Deviceany free device (happens on my iPhone 7)Operating SystemiOS 13 My Question or IssueThe ads that are supposed to happen every half an hour happen every 10 minutes, it got shorter and shorter over the last 2 months and I ...

  • Visitor
  •   Plan Free Country Australia  Device any free device (happens on my iPhone 7) Operating System iOS 13   My Question or Issue The ads that are supposed to happen every half ...
  • Guido
  • Spotify Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing same song! Unable to pause or play other music.

The same song continues to play. Its not one I have chosen nor can I pause it. After 5 seconds it plays again. I have noticed songs and albums in my favorites that I have not listened to or liked. I have redownloded the app and changed passwords, not...

  • Casual Listener
  • The same song continues to play. Its not one I have chosen nor can I pause it. After 5 seconds it plays again. I have noticed songs and albums in my favorites that I have not listened to or liked. I ...
  • Mario
  • Spotify Legend
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

Concert Location

Plan: PremiumCountry: USDevices: iPhone 8, Macbook ProOperating SystemiOS 13.3, macOS Catalina 10.15.2 My Question or IssueI keep getting concert notifications for Chicago. On my I phone it directs me to change the city in the app, but there doesn't ...

  • Visitor
  • Plan: Premium Country: US Devices: iPhone 8, Macbook Pro Operating System iOS 13.3, macOS Catalina 10.15.2   My Question or Issue I keep getting concert notifications for Chicag...
  • 352 Views
  • 0 replies
  • 0 likes
  • 352 Views
  • 0 replies
  • 0 likes

Problem with CarPlay interface

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • 496 Views
  • 0 replies
  • 0 likes
  • 496 Views
  • 0 replies
  • 0 likes

Show lyrics while playing: Hot to link Spotify to SoundHound

Hello, as far as I understood you can connect SoundHound to Spotify and then Spotify shows song-lyrics while playing a song. I found this information on https://support.spotify.com/de/learn-more/faq/#!/article/can-i-see-lyrics-on-spotify/ In this art...

  • Music Fan
  • Hello,   as far as I understood you can connect SoundHound to Spotify and then Spotify shows song-lyrics while playing a song. I found this information on  https://support.spotify.c...
  • eoliason
  • Casual Listener
  • 12919 Views
  • 5 replies
  • 1 likes
  • 12919 Views
  • 5 replies
  • 1 likes

nuevos lanzamientos

Hola tengo inconvenientes, con la versión 8.5.41.669 en mi celular, en la sección “nuevos lanzamientos” no se actualizan los álbumes ni los artistas, que lanzan nuevos discos o canciones. Tampoco en la seccion “buscar” “descubrir” aparecen como antes...

  • Music Fan
  • Hola tengo inconvenientes, con la versión 8.5.41.669 en mi celular, en la sección “nuevos lanzamientos” no se actualizan los álbumes ni los artistas, que lanzan nuevos discos o canciones. Tampoco en ...
  • 457 Views
  • 0 replies
  • 0 likes
  • 457 Views
  • 0 replies
  • 0 likes

Spotify linked to another account

In the last few days, Spotify has been randomly switching to somebody else’s account and playlist on my phone and playing songs. Songs are added to my Liked Songs playlist and my recently played lists are not mine. On my account page there is now a r...

  • Newbie
  • In the last few days, Spotify has been randomly switching to somebody else’s account and playlist on my phone and playing songs. Songs are added to my Liked Songs playlist and my recently played list...
  • 480 Views
  • 0 replies
  • 0 likes
  • 480 Views
  • 0 replies
  • 0 likes