Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
76236 Views
16 replies
37 likes

76236 Views
16 replies
37 likes

[iOS] Ford play over AUX (USB) Cable problem

PlanPremium DeviceiPhone 7+, iPhone 11 PlusOperating SystemLatest (13.3.1)Spotify Version with problem My Question or IssueA few updates ago, there was a problem with the music playing on the car radio (connected by AUX / USB cable).The first song pl...

Ciacho
Visitor
Plan Premium Device iPhone 7+, iPhone 11 Plus Operating System Latest (13.3.1) Spotify Version with problem My Question or Issue A few updates ago, there was a problem with th...
2020-02-07 9:06:12 PM
881 Views
0 replies
3 likes

881 Views
0 replies
3 likes

Heart button in “Liked Songs” auto playlist is redundant

The new update added a heart button next to each track in the “liked songs” playlist. This is a redundant and unnecessary. It causes me to accidentally remove songs because it is so close to the elipsis menu button. Keep it simple like before and rem...

KingnthNorth
Casual Listener
The new update added a heart button next to each track in the “liked songs” playlist. This is a redundant and unnecessary. It causes me to accidentally remove songs because it is so close to the elip...
2020-02-07 6:49:26 PM
2001 Views
0 replies
1 likes

2001 Views
0 replies
1 likes

Remove like button from playlist page

Out of nowhere, on the playlist homepage, there is a like button showing up. It’s caused the album name to show on the playlist page. How can I get rid of the button and see album name instead?

A_01_
Visitor
Out of nowhere, on the playlist homepage, there is a like button showing up. It’s caused the album name to show on the playlist page. How can I get rid of the button and see album name instead?
2020-02-07 3:45:27 PM
389 Views
0 replies
1 likes

389 Views
0 replies
1 likes

Can't Play Certain Song, Shows it's added to playlist

PremiumUnited States Device iPhone XSMaxOperating System iOS 13 My Question or IssueI tried to play the song Holding You Close by Ryan Pulford Josh Le Tissier Remix and it won't play on my phone or computer. I added it to my playlist and it shows it'...

sackermann12
Visitor
Premium United States Device iPhone XSMax Operating System iOS 13 My Question or Issue I tried to play the song Holding You Close by Ryan Pulford Josh Le Tissier Remix and it won...
2020-02-06 11:13:48 PM
2020-02-07 3:07:07 PM
Sharkfan1
Visitor
648 Views
1 replies
0 likes
iphone
Playlist issues

648 Views
1 replies
0 likes

[iOS/Carplay] Bug: Select playlist in 'Recently played' opens different playlist

Plan: PremiumiOS: 13.3Spotify: 8.5.42.1040 Today morning on CarPlay I went to tab 'Recently played' and clicked/selected an album and Spotify opened a playlist from my 'Recently played' list. As I remember it was the playlist once above. However the ...

allesmatze
Music Fan
Plan: Premium iOS: 13.3 Spotify: 8.5.42.1040 Today morning on CarPlay I went to tab 'Recently played' and clicked/selected an album and Spotify opened a playlist from my 'Recently played' ...
2020-02-06 8:20:05 AM
2020-02-07 2:50:17 AM
matanacle
Visitor
708 Views
1 replies
1 likes

708 Views
1 replies
1 likes

Spotify connects to unknown devices and starts new playlists

PlanPremiumCountryItalyDeviceiPhone 11Operating SystemiOS 13 My Question or IssueHi!While I'm listening songs with the AirPods, suddenly Spotify changes playlists and connect to unknown devices (as shown in the files attached). Obviously when it happ...

user-removed
Visitor
Plan Premium Country Italy Device iPhone 11 Operating System iOS 13 My Question or Issue Hi! While I'm listening songs with the AirPods, suddenly Spotify changes playlists and conne...
2020-02-06 5:10:12 PM
381 Views
0 replies
0 likes

381 Views
0 replies
0 likes

Superuser Contribution « disable flight mode to access data » each time I want to stay offline

PlanPremium CountryAccount open in France but moved all over the world DeviceHappens on iPhone XR and now iPhone 11 (I can’t remember for iPhone 6S I had before, sorry. Operating SystemiOS 13.3.1 but happens for more than 2 years My Question or Issue...

Adrien_
Visitor
Plan Premium Country Account open in France but moved all over the world ✈️ Device Happens on iPhone XR and now iPhone 11 (I can’t remember for iPhone 6S I had before, sorry.&nbsp...
2020-02-05 5:47:10 PM
2020-02-06 1:15:47 PM
Mario
Spotify Legend
851 Views
1 replies
0 likes
flight mode
Premium

851 Views
1 replies
0 likes

Solved!! Blank albums and artist pages are missing some parts

PlanPremiumCountryPolandDeviceiPhone XOperating SystemiOS 13 My Question or Issuesome albums look like that and some artist pages are missing „popular songs” section. Started happening yesterday, without any update. What should I do?

Monokamph
Gig Goer
Plan Premium Country Poland Device iPhone X Operating System iOS 13 My Question or Issue some albums look like that and some artist pages are missing „popular songs” section. Start...
2020-02-05 4:11:22 PM
2020-02-06 1:12:27 PM
Bittencourt
Spotify Star
1101 Views
3 replies
0 likes

1101 Views
3 replies
0 likes

Superuser Contribution Spotify iPhone app will not stop playing new age jam even when I select another song

Gawd, I feel like someone is playing a cruel trick on me! Every time I open the Spotify app on my iphone it immediately starts playing some new age hippy jam by some artist called Hienpuicakiiis who I've never heard of and definitely didn't select on...

ampnerd
Visitor
Gawd, I feel like someone is playing a cruel trick on me! Every time I open the Spotify app on my iphone it immediately starts playing some new age hippy jam by some artist called Hienpuicakiiis who ...
2020-01-31 3:15:57 AM
2020-02-05 4:43:11 PM
Mario
Spotify Legend
717 Views
1 replies
0 likes

717 Views
1 replies
0 likes

Superuser Contribution Podcast Episodes are gone

Hello, I have a podcast about nursing. I could see all my episodes but most of them are gone right now.I am wondering if there is any option to have them back and post them all again.Thank you,TessPlanPremiumCountry DeviceIphoneOperating System(iOS 1...

teochap
Visitor
Hello, I have a podcast about nursing. I could see all my episodes but most of them are gone right now. I am wondering if there is any option to have them back and post them all again. Tha...
2020-02-03 2:11:15 PM
2020-02-05 12:51:50 PM
Mario
Spotify Legend
638 Views
1 replies
0 likes
podcast

638 Views
1 replies
0 likes

Solved!!Superuser Contribution spotify stopped working on my iphone

PlanPremiumCountrySwitzerlandDeviceIphone 7Operating SystemIOS 13.3 (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have 2 iphones 7, both with the same version of IOSSpotify works on one but not the otherI also have an Ipad with the sa...

castaway55
Casual Listener
Plan Premium Country Switzerland Device Iphone 7 Operating System IOS 13.3 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have 2 iphones 7, both...
2020-02-04 12:00:45 PM
2020-02-04 3:54:58 PM
Mario
Spotify Legend
1411 Views
5 replies
0 likes

1411 Views
5 replies
0 likes

Superuser Contribution Music randomly stops - Iphone 7 | iOS 13.3.1 | Family plan

Hello, I hope someone can help with this problem:My music randomly stops playing. Sometimes 5 times during a song, sometimes not at all. There is no logic to it. I've already tried the following suggestion found on the community: - clearing cache- lo...

laurens1975
Visitor
Hello, I hope someone can help with this problem: My music randomly stops playing. Sometimes 5 times during a song, sometimes not at all. There is no logic to it. I've already tried the fol...
2020-02-04 12:28:34 PM
2020-02-04 1:32:30 PM
Mario
Spotify Legend
1148 Views
1 replies
0 likes
music
problem
stops

1148 Views
1 replies
0 likes

[CarPlay] Play direction is opposite to the sorting direction

So, since one of the recent app updates on iOS the sorting direction of songs in my playlist on carplay is now similar to what I see on my iOS device. So, I thought the entire problem was fixed. Turns out, it starts playing songs in the opposite dire...

nhogendoorn
Casual Listener
So, since one of the recent app updates on iOS the sorting direction of songs in my playlist on carplay is now similar to what I see on my iOS device. So, I thought the entire problem was fixed. Turn...
2020-02-04 1:27:55 PM
741 Views
0 replies
1 likes
iOS
Playlists

741 Views
0 replies
1 likes

Solved!! Spotify app is being closed automatically on iOs

PlanPremiumCountryGermanyDeviceiPhone 6sOperating SystemiOs 13.2.3 Output DeviceKenwood KTM BT204 (Car Radio) My Question or Issue So my Spotify app keeps shutting itself off when i am listening to music in my car. I enter my car, start the motor, th...

Bakery
Casual Listener
Plan Premium Country Germany Device iPhone 6s Operating System iOs 13.2.3 Output Device Kenwood KTM BT204 (Car Radio) My Question or Issue So my Spotify app k...
2019-11-22 8:17:10 AM
2020-02-04 6:59:18 AM
Bakery
Casual Listener
28190 Views
6 replies
0 likes

28190 Views
6 replies
0 likes

Iphone XS Max Stuck in Spotify

Hello, My phone is stuck in the spotify app, i cant go to home screen, cant turn the phone off and force shutdown dosnt work. Everything in spotify is working, but nothing else. When someone calls me the phone just vibrates but nothing comes up. I up...

Dav3e
Newbie
Hello, My phone is stuck in the spotify app, i cant go to home screen, cant turn the phone off and force shutdown dosnt work. Everything in spotify is working, but nothing else. When someone...
2020-02-03 11:59:11 PM
2020-02-04 3:11:07 AM
Bittencourt
Spotify Star
1020 Views
1 replies
0 likes

1020 Views
1 replies
0 likes

Spotify won't play most songs or only plays 10 seconds when on bluetooth in car

Plan: PremiumCountry: Canada and USDevice: iPhone7Operating System: iOS 31.3 My Question or Issue: My Spotify won't play 95% of my downloaded songs, sometimes it just stops and won't play at all or it will play the first 10 seconds of the song and th...

katemmason
Visitor
Plan: Premium Country: Canada and US Device: iPhone7 Operating System: iOS 31.3 My Question or Issue: My Spotify won't play 95% of my downloaded songs, sometimes it just stops...
2020-02-02 6:30:19 PM
2020-02-03 10:11:10 PM
HippieBoy
Visitor
2838 Views
2 replies
1 likes

2838 Views
2 replies
1 likes

No sleep timer on iPad

PlanPremiumCountryUS DeviceiPad Mini 5Operating SystemiPadOS 13.3.1 I have the sleep timer feature on my iPhone but not on my iPad. Is there a reason for this?

Fufu
Casual Listener
Plan Premium Country US Device iPad Mini 5 Operating System iPadOS 13.3.1 I have the sleep timer feature on my iPhone but not on my iPad. Is there a reason for this? ...
2020-02-02 3:34:20 AM
2020-02-03 5:45:48 PM
OneByBoo
Roadie
5014 Views
1 replies
1 likes

5014 Views
1 replies
1 likes

Superuser Contribution Spotify pauses randomly

My Spotify pauses every 30 seconds. It gets really annoying. It started off every one week in a while and then it stopped for a while. All of a sudden it started doing it again. Now it does it every day. It gets annoying when I’m trying to practice a...

Rockerkid87
Newbie
My Spotify pauses every 30 seconds. It gets really annoying. It started off every one week in a while and then it stopped for a while. All of a sudden it started doing it again. Now it does it every ...
2020-02-02 5:22:06 PM
2020-02-03 12:15:42 PM
Mario
Spotify Legend
369 Views
1 replies
0 likes

369 Views
1 replies
0 likes

Superuser Contribution [iOS][App Store] Fail to download the app from the App Store iPhone 11 iOS 13.3.1

PlanPremiumCountryItalyDeviceiPhone 11Operating SystemiOS 13.3.1 My Question or IssueI have just restored my new IPhone 11 from a iCloud Backup of my previous iPhone 8 Plus and I noticed that the Spotify app was missing. I have tried to reinstall the...

Emasil
Casual Listener
Plan Premium Country Italy Device iPhone 11 Operating System iOS 13.3.1 My Question or Issue I have just restored my new IPhone 11 from a iCloud Backup of my previous iPhone 8 Plus a...
2020-02-02 8:54:14 AM
2020-02-03 9:54:23 AM
Emasil
Casual Listener
602 Views
2 replies
0 likes

602 Views
2 replies
0 likes

Syncing Local Files

Hi, I'm a premium user in the US. I'm trying to get my local files to my iPhone6s from my Mac, which is running OS Catalina. My Question or IssueMy local files are stored at Users//Music. They show up and play on desktop, but they're greyed-out on my...

rocketdrew
Newbie
Hi, I'm a premium user in the US. I'm trying to get my local files to my iPhone6s from my Mac, which is running OS Catalina. My Question or Issue My local files are stored at Users/<user...
2020-02-03 6:28:21 AM
264 Views
0 replies
0 likes

264 Views
0 replies
0 likes

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