Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64384 Views
  • 16 replies
  • 37 likes
  • 64384 Views
  • 16 replies
  • 37 likes

How do I download Spotity on an Ipod touch 4th gen

I need a way to download the older version of Spotify on my Ipod 4th gen (iOS 6). I tried going to Purchases and trying to download the older version that way but that method doesnt work anymore and it just says that the app is not compatible with th...

  • Visitor
  • I need a way to download the older version of Spotify on my Ipod 4th gen (iOS 6). I tried going to Purchases and trying to download the older version that way but that method doesnt work anymore and ...
  • Billy-J
  • Spotify Star
  • 4778 Views
  • 1 replies
  • 1 likes
  • 4778 Views
  • 1 replies
  • 1 likes

Solved!! how to turn off autoplay on iphone

PlanFree/Country: UK Deviceiphone SEOperating System(iOS 13.3.) My Question or Issue: Just installed spotify and no option anywhere to turn autoplay off. It does NOT appear under playback. There is no option to turn it on or off

  • Visitor
  • Plan Free/ Country: UK   Deviceiphone SE Operating System (iOS 13.3.)   My Question or Issue: Just installed spotify and no option anywhere to turn autoplay off.  It does NOT a...
  • Sean-Paul
  • Casual Listener
  • 1292 Views
  • 1 replies
  • 1 likes
  • 1292 Views
  • 1 replies
  • 1 likes

Editing past history

Hey guys, Is there a way to delete, edit or hide The "Recently Played" section on the spotify mobile app? I don't like that my past history can not be edited. Any help would be greatly appreciated. Thanks.

  • Visitor
  • Hey guys,   Is there a way to delete, edit or hide The "Recently Played" section on the spotify mobile app?  I don't like that my past history can not be edited.     Any ...
  • MattSuda
  • Spotify Star
  • 903 Views
  • 1 replies
  • 0 likes
  • 903 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs skip automatically while using Chromecast

PlanPremiumCountryThe NetherlandsDeviceiPhone 7, ChromecastOperating systemNewest ios versionMy Question or IssueWhen I chromecast my Spotify, it starts skipping songs automatically, about 10-15 at a time, then play a song for 9 seconds and stops. Th...

  • Casual Listener
  • Plan Premium Country The Netherlands Device iPhone 7, Chromecast Operating system Newest ios version My Question or Issue When I chromecast my Spotify, it starts skipping songs automatically...
  • FANNYMOL
  • Casual Listener
  • 887 Views
  • 2 replies
  • 0 likes
  • 887 Views
  • 2 replies
  • 0 likes

Apple Watch: how to close app

PlanPremiumCountryCanadaDeviceApple Watch 5Operating SystemWatchOS 6.1.1 My Question or IssueI’m stuck - if I start the Spotify app on my watch, it takes over and I can’t seem to close it. I go to the Dock, swipe left & tap on the X, but as soon as I...

  • Visitor
  • Plan Premium Country Canada Device Apple Watch 5 Operating System WatchOS 6.1.1   My Question or Issue I’m stuck - if I start the Spotify app on my watch, it takes over and I can’t see...
  • 1485 Views
  • 0 replies
  • 1 likes
  • 1485 Views
  • 0 replies
  • 1 likes

Sort/Search Playlists in Add to Playlist

PlanPremiumCountryUSDeviceiPhone Operating SystemiOS 13 My Question or IssueI have many (many) Playlists. When I click Add to Playlist on a Track, I’m shown my full list of Playlists, in chronological order (by creation date). This makes finding the ...

  • Visitor
  •   Plan Premium Country US Device iPhone  Operating System iOS 13   My Question or Issue I have many (many) Playlists. When I click Add to Playlist on a Track, I’m shown my f...
  • AdamDamon
  • Spotify Star
  • 580 Views
  • 1 replies
  • 3 likes
  • 580 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution Cannot add songs to playlist (obscured (+) button) in Spotify 8.5.33.705 for iPad OS (iOS 13)

PlanFreeCountryUSA DeviceiPad Pro 10" (2017)Operating SystemiPad OS (iOS 13) My Question or IssueI cannot add a song to a playlist from search results on my iPad because the search results are shifted over. You cannot see or access the (+) button to ...

  • Regular
  • Plan Free Country USA   Device iPad Pro 10" (2017) Operating System iPad OS (iOS 13)   My Question or Issue I cannot add a song to a playlist from search results on my iPad becau...
  • crunchfrog
  • Regular
  • 2248 Views
  • 4 replies
  • 0 likes
  • add songs
    iPad playlist editing improvements
    search bug
    search song
  • 2248 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Can you stream to Apple Watch via WiFi?

Sorry if this was already asked or posted... But can I use the app on my apple watch if the iphone and the watch are connected to the same wifi? Not conected thru bluetooth, but wifi.

  • Visitor
  • Sorry if this was already asked or posted... But can I use the app on my apple watch if the iphone and the watch are connected to the same wifi? Not conected thru bluetooth, but wifi.
  • Peter
  • Spotify Legend
  • 1926 Views
  • 1 replies
  • 0 likes
  • 1926 Views
  • 1 replies
  • 0 likes

Solved!! repeat button is officially gone?

PlanPremiumCountryUSADeviceiPad miniOperating System My Question or IssueI see that others have commented (many months ago) just wondering if anything has come about this? I use my iPad for work (massage therapy) and within the last week, the repeat ...

  • Visitor
  •   Plan Premium Country USA Device iPad mini Operating System     My Question or Issue I see that others have commented (many months ago) just wondering if anything has come ...
  • ricardohnn
  • Newbie
  • 7622 Views
  • 2 replies
  • 0 likes
  • 7622 Views
  • 2 replies
  • 0 likes

Superuser Contribution Search results replaced by "similar" songs

Free/USA/iPhone I'm just trying to create a simple playlist but every time I add a song that I searched for, Spotify immediately navigates me -AWAY- from my search results and shows me a list of of "similar" songs. I assume there is a way to turn thi...

  • Visitor
  • Free/USA/iPhone   I'm just trying to create a simple playlist but every time I add a song that I searched for, Spotify immediately navigates me -AWAY- from my search results and shows me a lis...
  • Peter
  • Spotify Legend
  • 685 Views
  • 1 replies
  • 0 likes
  • 685 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify is Posessed

PlanPremiumCountryUSA Device(iPhone XSMax)Operating System(iOS whatever is the most recent one, I can't keep track.) My Question or IssueFor the past half hour, my Spotify will not play on my iPhone to my google assistant, I can click on a song, it w...

  • Regular
  • Plan Premium Country USA   Device (iPhone XSMax) Operating System (iOS whatever is the most recent one, I can't keep track.)   My Question or Issue For the past half hour, my Spo...
  • Peter
  • Spotify Legend
  • 647 Views
  • 2 replies
  • 1 likes
  • 647 Views
  • 2 replies
  • 1 likes

Superuser Contribution Que on iOS different then Desktop, and not on one of my devices...

PlanPremiumCountryUSA DeviceiPhone Xr, Macbook ProOperating SystemiOS 13, Mac OS Catalina So every now and again I look at my phone screen (iPhone Xr on latest software) and I see something playing on spotify. It's playing somewhere on chrome, which ...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone Xr, Macbook Pro Operating System iOS 13, Mac OS Catalina   So every now and again I look at my phone screen (iPhone Xr on latest software)...
  • Peter
  • Spotify Legend
  • 716 Views
  • 2 replies
  • 0 likes
  • 716 Views
  • 2 replies
  • 0 likes

How can I quit the random mode in a playlist of the phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Emilia_8
  • Community Legend
  • 582 Views
  • 1 replies
  • 0 likes
  • 582 Views
  • 1 replies
  • 0 likes

Apple CarPlay Audio no longer working

PlanPremiumCountryUKDeviceiPhone 7+Operating SystemiOS 12.2 My Question or IssueMy Spotify audio over carplay has entirely died now. Apple music works fine, siri works fine, all other apps work fine. However whenevever spotify gets to 2 secconds into...

  • Music Fan
  • Plan Premium Country UK Device iPhone 7+ Operating System iOS 12.2   My Question or Issue My Spotify audio over carplay has entirely died now. Apple music works fine, siri works fine, ...
  • jrubesch
  • Newbie
  • 20805 Views
  • 22 replies
  • 5 likes
  • Carplay
    Fix
    Help
  • 20805 Views
  • 22 replies
  • 5 likes

Premium Plan but downloaded/offline songs won't play if i have no wifi/data connection

Currently experiencing the subject of my post. Whenever i select a song (offline/downloaded) it won't play unless i have a wifi connection or my mobile data is turned on. badly need your help. thank you!

  • Casual Listener
  • Currently experiencing the subject of my post. Whenever i select a song (offline/downloaded) it won't play unless i have a wifi connection or my mobile data is turned on. badly need your help. thank ...
  • Loxer
  • Community Legend
  • 766 Views
  • 2 replies
  • 0 likes
  • 766 Views
  • 2 replies
  • 0 likes

Sleep Timer

I read that Spotify just released the sleep timer feature for iOS but it has not shown up on my phone yet even though I am on the latest version of the app. Any idea on when this feature will actually roll out to users?

  • Newbie
  • I read that Spotify just released the sleep timer feature for iOS but it has not shown up on my phone yet even though I am on the latest version of the app.   Any idea on when this feature wil...
  • Loxer
  • Community Legend
  • 872 Views
  • 2 replies
  • 1 likes
  • 872 Views
  • 2 replies
  • 1 likes

All downloaded songs dissappear after changing device

PlanPremiumCountry Device(iphone 11)Operating System(iOS 13.2.3) My Question or IssueI have changed my device from iPhone X to iPhone 11 and used itunes to sync all data from the old iphone to the new one. Now all the downloaded songs that was not ex...

  • Newbie
  •   Plan Premium Country    Device (iphone 11) Operating System (iOS 13.2.3)   My Question or Issue I have changed my device from iPhone X to iPhone 11 and used itunes to...
  • Loxer
  • Community Legend
  • 532 Views
  • 1 replies
  • 0 likes
  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution glitching while trying to download songs

Planpremium Countryusa Deviceiphone 11 Operating System(ios 13) My Question or Issuei recently switched from a samsung to the iphone 11. my issue is that i can’t seem to download my songs properly on my new phone. it will do about 30 out of around 50...

  • Visitor
  • Plan premium   Country usa   Device iphone 11   Operating System (ios 13)   My Question or Issue i recently switched from a samsung to the iphone 11. my issue is that...
  • Petya
  • Community Legend
  • 1280 Views
  • 3 replies
  • 0 likes
  • 1280 Views
  • 3 replies
  • 0 likes

Cannot play a particular music on Apple TV

PlanPremiumCountryFranceDeviceApple TVOperating SystemtvOS 13 My Question or IssuePlaying music with Spotify on Apple TV works well, except for this song :https://open.spotify.com/track/0I00u1IwnGQVguICUiCsAf?si=COfzieMeTFeQRhs0xWLSCQSpotify refuses ...

  • Newbie
  • Plan Premium Country France Device Apple TV Operating System tvOS 13   My Question or Issue Playing music with Spotify on Apple TV works well, except for this song : https://open.spot...
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Superuser Contribution ÖĞRENCİ PREMİUM

Merhaba. Öğrenci ücretlendirmesi olan hesabım şu an premium ödeme planı uygulanıyor. Tekrar öğrenci hesabına geçiş yapmaya çalıştığımda “bu teklifi daha önce kullandın” diye bir geribildirim alıyorum. Ödediğim fazla ücreti geri gönderin ve hesabımı ö...

  • Visitor
  • Merhaba. Öğrenci ücretlendirmesi olan hesabım şu an premium ödeme planı uygulanıyor. Tekrar öğrenci hesabına geçiş yapmaya çalıştığımda “bu teklifi daha önce kullandın” diye bir geribildirim alıyorum...
  • Petya
  • Community Legend
  • 471 Views
  • 1 replies
  • 0 likes
  • 471 Views
  • 1 replies
  • 0 likes