Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
65666 Views
16 replies
37 likes

65666 Views
16 replies
37 likes

All downloaded songs dissappear after changing device

PlanPremiumCountry Device(iphone 11)Operating System(iOS 13.2.3) My Question or IssueI have changed my device from iPhone X to iPhone 11 and used itunes to sync all data from the old iphone to the new one. Now all the downloaded songs that was not ex...

nimrodhad
Newbie
Plan Premium Country Device (iphone 11) Operating System (iOS 13.2.3) My Question or Issue I have changed my device from iPhone X to iPhone 11 and used itunes to...
2019-12-02 5:24:09 PM
2019-12-19 10:16:14 PM
Loxer
Community Legend
535 Views
1 replies
0 likes

535 Views
1 replies
0 likes

Superuser Contribution glitching while trying to download songs

Planpremium Countryusa Deviceiphone 11 Operating System(ios 13) My Question or Issuei recently switched from a samsung to the iphone 11. my issue is that i can’t seem to download my songs properly on my new phone. it will do about 30 out of around 50...

mayb
Visitor
Plan premium Country usa Device iphone 11 Operating System (ios 13) My Question or Issue i recently switched from a samsung to the iphone 11. my issue is that...
2019-12-18 1:08:33 AM
2019-12-19 4:43:02 PM
Petya
Community Legend
1283 Views
3 replies
0 likes

1283 Views
3 replies
0 likes

Cannot play a particular music on Apple TV

PlanPremiumCountryFranceDeviceApple TVOperating SystemtvOS 13 My Question or IssuePlaying music with Spotify on Apple TV works well, except for this song :https://open.spotify.com/track/0I00u1IwnGQVguICUiCsAf?si=COfzieMeTFeQRhs0xWLSCQSpotify refuses ...

Lorpoce
Newbie
Plan Premium Country France Device Apple TV Operating System tvOS 13 My Question or Issue Playing music with Spotify on Apple TV works well, except for this song : https://open.spot...
2019-12-19 10:32:40 AM
303 Views
0 replies
0 likes

303 Views
0 replies
0 likes

Superuser Contribution ÖĞRENCİ PREMİUM

Merhaba. Öğrenci ücretlendirmesi olan hesabım şu an premium ödeme planı uygulanıyor. Tekrar öğrenci hesabına geçiş yapmaya çalıştığımda “bu teklifi daha önce kullandın” diye bir geribildirim alıyorum. Ödediğim fazla ücreti geri gönderin ve hesabımı ö...

em6oy0dn7b8s03y
Visitor
Merhaba. Öğrenci ücretlendirmesi olan hesabım şu an premium ödeme planı uygulanıyor. Tekrar öğrenci hesabına geçiş yapmaya çalıştığımda “bu teklifi daha önce kullandın” diye bir geribildirim alıyorum...
2019-12-18 8:43:35 AM
2019-12-18 12:12:13 PM
Petya
Community Legend
471 Views
1 replies
0 likes

471 Views
1 replies
0 likes

Current time not visible

The current time, battery and data information is not visible when the player window is in focus. The time should be visible on the top of the screen while playing, if you are using the appstore page as reference. PlanPremiumCountrySweden DeviceiPhon...

esaa
Newbie
The current time, battery and data information is not visible when the player window is in focus. The time should be visible on the top of the screen while playing, if you are using the appstore page...
2019-12-16 9:04:46 PM
2019-12-17 12:17:56 AM
Billy-J
Spotify Star
641 Views
2 replies
1 likes

641 Views
2 replies
1 likes

Solved!!Superuser Contribution Twitter Sharing Won't Work

When I try to share a song, I get an error saying blah blah blah connection To twitter failed. I'm not sure why because twitter is working fine for me. What gives?

Ringfinger
Music Fan
When I try to share a song, I get an error saying blah blah blah connection To twitter failed. I'm not sure why because twitter is working fine for me. What gives?
2014-06-16 9:43:42 PM
2019-12-17 2:35:45 PM
Peter
Spotify Legend
13105 Views
11 replies
0 likes

13105 Views
11 replies
0 likes

Superuser Contribution Spotify doesn't recognize my chromecast

My Spotify app doesn't recognize my Chromecast (generation 2) when I look at available devices. I am using an iPhone 8 and have the latest version of Spotify on my phone.

aweasdt
Newbie
My Spotify app doesn't recognize my Chromecast (generation 2) when I look at available devices. I am using an iPhone 8 and have the latest version of Spotify on my phone.
2019-12-14 9:58:41 PM
2019-12-17 1:34:34 PM
Peter
Spotify Legend
602 Views
1 replies
0 likes

602 Views
1 replies
0 likes

Cant download Music

PlanPremiumCountryGermany Device(iPhone Operating SystemIos13 My Question or IssueHey i have Spotify Premium but if i want to download My Playlist so that i can hear music offline it‘s Not downloading it just says is downloading... but it says it si...

guzelfcb
Visitor
Plan Premium Country Germany Device (iPhone 😎 Operating System Ios13 My Question or Issue Hey i have Spotify Premium but if i want to download My Playlist so that i can h...
2019-12-16 8:48:52 PM
2019-12-17 12:26:27 PM
Billy-J
Spotify Star
510 Views
1 replies
0 likes

510 Views
1 replies
0 likes

Superuser Contribution Cellular Network=missing album cover art.

As the title says, when I’m on cellular network (LTE), most of the album cover art is missing. On WiFi, everything is fine. This problem came about roughly 2-3 weeks ago. I have logged out/in, uninstalled/installed....nothing. Any thoughts?

Dose808
Regular
As the title says, when I’m on cellular network (LTE), most of the album cover art is missing. On WiFi, everything is fine. This problem came about roughly 2-3 weeks ago. I have log...
2018-10-09 1:52:37 AM
2019-12-16 1:46:05 PM
brinta
Casual Listener
2298 Views
18 replies
0 likes

2298 Views
18 replies
0 likes

How can I merge playlist?

Premium | USA | Device iPhone XS Max | iOS 13.3 How can I merge two playlist? I’ve seen some older post about copying and pasting them but that does seem to work anymore. Thanks in advance for your help. Jose

JoseBCadenas
Newbie
Premium | USA | Device iPhone XS Max | iOS 13.3 How can I merge two playlist? I’ve seen some older post about copying and pasting them but that does seem to work anymore.&nbsp...
2019-12-13 9:24:55 AM
2019-12-15 12:11:14 AM
MattSuda
Spotify Star
788 Views
1 replies
0 likes

788 Views
1 replies
0 likes

Unable to Purchase message in iOS app store

PlanPremiumCountryUSDeviceiPad Mini (1st generation)Operating System(iOS 9.3.6) My Question or IssueReceive message "Unable to Purchase" "Spotify: Music and Podcasts" is not compatible with this iPad.

kingrazor001
Visitor
Plan Premium Country US Device iPad Mini (1st generation) Operating System (iOS 9.3.6) My Question or Issue Receive message "Unable to Purchase" "Spotify: Music and Podcasts" is not ...
2019-12-12 3:02:19 AM
2019-12-15 12:04:15 AM
MattSuda
Spotify Star
1089 Views
1 replies
0 likes

1089 Views
1 replies
0 likes

Clear queue

I am new to Spotify and am feeling a bit stupid. How do I clear the play next queue? There does not seem to be an option in the Android or iOS apps and the work arounds I found do not seem to work. Not a fan of clicking on each of the songs individua...

Maggus2019
Visitor
I am new to Spotify and am feeling a bit stupid. How do I clear the play next queue? There does not seem to be an option in the Android or iOS apps and the work arounds I found do not seem to work. N...
2019-12-11 12:37:40 PM
2019-12-15 12:00:29 AM
MattSuda
Spotify Star
504 Views
1 replies
0 likes

504 Views
1 replies
0 likes

Shuffle Play Not Working For Specific Artist in Liked Songs

Hi, until recently whenever I searched for a specific artist in my liked songs and pressed shuffle play, it would only play songs from that artist. Now whenever I press shuffle play, it shuffles from the whole entire playlist. So for example, if I se...

laferrari
Visitor
Hi, until recently whenever I searched for a specific artist in my liked songs and pressed shuffle play, it would only play songs from that artist. Now whenever I press shuffle play, it shuffles from...
2019-12-05 12:19:12 AM
2019-12-15 11:44:36 PM
MattSuda
Spotify Star
946 Views
1 replies
0 likes

946 Views
1 replies
0 likes

Superuser Contribution How can I play all my offline saved songs?

PlanPremiumCountryCzech Republic DeviceiPhone 7Operating SystemiOS 12 My Question or IssueHow can I now with the latest ios update of the app play all my offline saved songs? I am daily commuting by subway to work and this was one of the reasons to g...

oplevka
Casual Listener
Plan Premium Country Czech Republic Device iPhone 7 Operating System iOS 12 My Question or Issue How can I now with the latest ios update of the app play all my offline...
2019-06-20 1:02:24 PM
2019-12-15 10:32:59 AM
100pcentoverit
Visitor
35791 Views
11 replies
8 likes
iOS 12
new release
Offline Content

35791 Views
11 replies
8 likes

Downloads

Recently all my downloads disappeared. Upon trying to redownload them i get an error telling me my memory is full and it wont download anymore i have 35 gb free Device(iPhone 6s)Operating System(iOS 12.4)

iRob
Newbie
Recently all my downloads disappeared. Upon trying to redownload them i get an error telling me my memory is full and it wont download anymore i have 35 gb free Device ...
2019-12-12 12:56:41 PM
2019-12-15 7:28:55 AM
Billy-J
Spotify Star
33396 Views
1 replies
0 likes

33396 Views
1 replies
0 likes

30-day trial stopped working after a few days

Plan30-day Free-trialCountryCanadaDeviceiPhone XROperating SystemiOS 13.3 My Question or IssueAfter just a few days of my 30-day free trial, it has stopped working and when I try to play a song it says that I need Spotify Premium. I have tried loggin...

gbenoit
Casual Listener
Plan 30-day Free-trial Country Canada Device iPhone XR Operating System iOS 13.3 My Question or Issue After just a few days of my 30-day free trial, it has stopped working and when I...
2019-12-13 10:07:58 PM
2019-12-14 10:41:35 PM
Billy-J
Spotify Star
406 Views
1 replies
0 likes

406 Views
1 replies
0 likes

Superuser Contribution Offline tracks unavailable while offline

I pay for premium mostly so I can listen while riding on the subway and in other situations where my mobile phone does not have internet.Unfortunately I am unable to play my downloaded 'offline' tracks, unless I'm online. I have removed 'Offline Devi...

gkinder
Casual Listener
I pay for premium mostly so I can listen while riding on the subway and in other situations where my mobile phone does not have internet. Unfortunately I am unable to play my downloaded 'offline' tr...
2019-11-14 7:35:57 PM
2019-12-14 1:56:14 PM
Peter
Spotify Legend
1392 Views
3 replies
1 likes

1392 Views
3 replies
1 likes

Superuser Contribution Cannot find facebook friends - error message

I have connected spotify to my facebook account; when using the iphone app, i cannot load a facebook friends list - presents an error message.I have deleted; reinstalled. Downloaded the app to my macbook; tried there with no avail.Investigated using ...

callsofwild
Casual Listener
I have connected spotify to my facebook account; when using the iphone app, i cannot load a facebook friends list - presents an error message. I have deleted; reinstalled. Downloaded the app to my m...
2019-11-14 10:39:26 PM
2019-12-14 1:42:27 PM
Peter
Spotify Legend
875 Views
3 replies
0 likes

875 Views
3 replies
0 likes

Moving Playlist

PlanPremiumCountryuSA DeviceiPhone 11 My Question Is there a way to move the order of playlists? By that I do not mean moving the songs on the playlist. I mean organizing my list of playlists so my favorite is at the top.

Lanailyse
Visitor
Plan Premium Country uSA Device iPhone 11 My Question Is there a way to move the order of playlists? By that I do not mean moving the songs on the playlist. I mean organi...
2019-12-14 1:25:09 AM
2019-12-14 10:39:07 AM
OneByBoo
Roadie
688 Views
1 replies
0 likes

688 Views
1 replies
0 likes

Superuser Contribution [iOS] Why can I not unhide a song?

I’ve been enjoying a song called Wave Board by Tarro lately, and then I checked on Spotify, and it was hidden. I guess I’d seen it before. Problem is, I cannot unhide it. The option is there, I can click it, I even put the song in a playlist, but ala...

user-removed
Visitor
I’ve been enjoying a song called Wave Board by Tarro lately, and then I checked on Spotify, and it was hidden. I guess I’d seen it before. Problem is, I cannot unhide it. The option is there, I can c...
2019-11-09 1:19:02 AM
2019-12-14 10:12:14 AM
Peter
Spotify Legend
742 Views
1 replies
0 likes
iOS

742 Views
1 replies
0 likes

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