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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63592 Views
  • 16 replies
  • 37 likes
  • 63592 Views
  • 16 replies
  • 37 likes

Shared Queue is not available on my iPhone SE

Plan: PremiumCountry: UKDevice: iPhone SEOperating System: iOS 13.2.2 The shared queue option is not available on my iPhone SE. My friends that have the OnePlus phone can start a shared queue from their phones (they have premium too) and can connect ...

  • Casual Listener
  • Plan: Premium Country: UK Device: iPhone SE Operating System: iOS 13.2.2   The shared queue option is not available on my iPhone SE. My friends that have the OnePlus phone can sta...
  • AeroZ
  • Composer
  • 892 Views
  • 3 replies
  • 0 likes
  • 892 Views
  • 3 replies
  • 0 likes

Offline playlists & albums won't load with a sketchy network connection

PlanPremiumCountryFRDeviceiphone 11 pro maxOperating Systemios 13.2.3 My Question or IssueHi, I have some offline playlists and albums. No problem with them as such, they are properly downloaded: if my iphone is in airplane mode, or if I set spotify ...

  • Regular
  • Plan Premium Country FR Device iphone 11 pro max Operating System ios 13.2.3   My Question or Issue Hi,   I have some offline playlists and albums. No problem with them as such,...
  • Loxer
  • Community Legend
  • 682 Views
  • 1 replies
  • 2 likes
  • 682 Views
  • 1 replies
  • 2 likes

The “+save” button has disappeared

PlanPremiumCountryUSA DeviceiPhone 6Operating SystemiOS 10 My Question or IssueThe +save button has disappeared from the app on my iPhone. I have uninstalled and reinstalled the app. I have logged out and logged back in. None of it has worked. I only...

  • Newbie
  • Plan Premium Country USA     Device iPhone 6 Operating System iOS 10   My Question or Issue The +save button has disappeared from the app on my iPhone. I have uninstalled a...
  • Tubakien
  • Casual Listener
  • 4239 Views
  • 3 replies
  • 0 likes
  • 4239 Views
  • 3 replies
  • 0 likes

Podcasts Won't play or Download

PlanPremiumCountryUSADevice(iPhone 7)Operating System(iOS 12.3.1) My Question or IssueI cannot stream any podcasts via mobile. The play bar flashes briefly, but then acts as though I never hit play. I cannot download any podcasts either. This issue b...

  • Newbie
  •   Plan Premium Country USA Device (iPhone 7) Operating System (iOS 12.3.1)   My Question or Issue I cannot stream any podcasts via mobile. The play bar flashes briefly, but then ...
  • ralvarezl
  • Visitor
  • 1560 Views
  • 1 replies
  • 3 likes
  • 1560 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution Clear Queue??

Somehow my entire song library was added to my queue and I really need a way to clear it. I know how this may be done on PC/Mac but how do I do it on my iOS? Playing a different context/playlist does not work.

  • Newbie
  • Somehow my entire song library was added to my queue and I really need a way to clear it. I know how this may be done on PC/Mac but how do I do it on my iOS? Playing a different context/playlist does...
  • Guido
  • Spotify Legend
  • 636263 Views
  • 113 replies
  • 19 likes
  • 636263 Views
  • 113 replies
  • 19 likes

Problemas de reproducción de archivos locales iPhone 11

PlanPremiumCountryMéxicoDeviceiPhone 11Operating SystemiOS 113.2.3 My Question or IssueNo se sincronizan los archivos locales a mi iPhone 11, pero en mi iPad si lo están, nunca antes había tenido este problema con otros dispositivos android, por lo q...

  • Visitor
  • Plan Premium Country México Device iPhone 11 Operating System iOS 113.2.3   My Question or Issue No se sincronizan los archivos locales a mi iPhone 11, pero en mi iPad si lo están, nun...
  • 661 Views
  • 0 replies
  • 0 likes
  • iphone 11
  • 661 Views
  • 0 replies
  • 0 likes

Queue repeats tracks!

Plan : PremiumFree/PremiumCountry: UK Device: Apple iMac Air(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I have noticed that when I create a queue that usually a...

  • Casual Listener
  • Plan : Premium Free/Premium Country: UK   Device: Apple iMac Air (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: iOS (iOS 10, Android Oreo, Windows 10,etc.) &n...
  • Loxer
  • Community Legend
  • 861 Views
  • 3 replies
  • 0 likes
  • ios player
  • 861 Views
  • 3 replies
  • 0 likes

Downgrade the Ios application

PlanPremiumCountryTurkeyDevice(iPhone 6)Operating System(iOS 12.4.3) My Question or IssueHello Spotify has been automatically upgraded on my mobile. But I didn’t really like it. Is it possible to upgrade it I want to use the older version was way mor...

  • Casual Listener
  •   Plan Premium Country Turkey Device (iPhone 6) Operating System (iOS 12.4.3)   My Question or Issue Hello Spotify has been automatically upgraded on my mobile. But I didn’t real...
  • AeroZ
  • Composer
  • 654 Views
  • 1 replies
  • 0 likes
  • 654 Views
  • 1 replies
  • 0 likes

Local files suddenly unplayable on iPhone

Local files are a huge headache for me and this has been an ongoing issue for over a year. I have followed every guide on how to sync and play my Local Files on my iPhone, and it has worked once but now it appears that the songs from my Local Files h...

  • Newbie
  • Local files are a huge headache for me and this has been an ongoing issue for over a year. I have followed every guide on how to sync and play my Local Files on my iPhone, and it has worked once but ...
  • 465 Views
  • 0 replies
  • 1 likes
  • 465 Views
  • 0 replies
  • 1 likes

shuffle all songs from artist I follow

why is there no way to just play songs in a shuffle like way of all the artist I follow up. please add this feature. People have been asking about it for years it looks on various boards and the response seems to be wait for an up vote. Why dont your...

  • Casual Listener
  • why is there no way to  just play songs in a shuffle like way of all the artist I follow up.  please add this feature.     People have been asking about it for years it loo...
  • 317 Views
  • 0 replies
  • 2 likes
  • 317 Views
  • 0 replies
  • 2 likes

Spotify randomly plays music when I'm trying to SLEEP

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 13.1.3 My Question or IssueSo, yesterday I went to bed with my phone on the table next to me. I was sleeping peacefully until I was woken up by random music playing very loudly at 5 in the mornin...

  • Visitor
  • Plan Premium Country USA Device iPhone 8 Operating System iOS 13.1.3   My Question or Issue So, yesterday I went to bed with my phone on the table next to me. I was sleeping peacefully...
  • OneByBoo
  • Roadie
  • 2179 Views
  • 1 replies
  • 0 likes
  • 2179 Views
  • 1 replies
  • 0 likes

Bug when reordering songs

Spotify iOS queue drag & drop issues

  • Community Legend
  • Spotify iOS queue drag & drop issues
  • 275 Views
  • 0 replies
  • 0 likes
  • 275 Views
  • 0 replies
  • 0 likes

Discover Weekly Gone

PlanFreeCountryUSADeviceiPhone Xr Operating SystemiOS 13.2.3 Hey, this is my second time posting because I still didn’t fix my issue. My discover weekly is gone, any I really tried everything to find it, but I just couldn’t. Any help?

  • Visitor
  •   Plan Free Country USA Device iPhone Xr  Operating System iOS 13.2.3   Hey, this is my second time posting because I still didn’t fix my issue. My discover weekly is gone, a...
  • user-removed
  • Not applicable
  • 1598 Views
  • 4 replies
  • 0 likes
  • 1598 Views
  • 4 replies
  • 0 likes

Previous Song Button on Lock Screen - iPhone

For some unknown reason on Lock Screen there is No Previous Song Button. I don't know what is the idea behind this since the main controls that have been there for decades are Previous, Play/Pause, Next. Any ideas how to replace the Hamburger Menu wi...

Spotify Previous Song Issue 1.PNG Spotify Previous Song Issue 2.PNG
  • Regular
  • For some unknown reason on Lock Screen there is No Previous Song Button.  I don't know what is the idea behind this since the main controls that have been there for decades are Previous, Play/P...
  • martinsharkov
  • Regular
  • 4668 Views
  • 3 replies
  • 0 likes
  • 4668 Views
  • 3 replies
  • 0 likes

Solved!! Unselect random mode on an iPad

My question is How to unselect random mode on an iPad device?On an iPhone I see the button. But on an Ipad I cannot find that button. My device: Ipad Pro.My plan: PremiumMy Country: Portugal.Spotify version: 8.5.31.989

  • Roadie
  • My question is How to unselect random mode on an iPad device? On an iPhone I see the button. But on an Ipad I cannot find that button.    My device: Ipad Pro. My plan: Premium My Count...
  • Loxer
  • Community Legend
  • 871 Views
  • 1 replies
  • 0 likes
  • 871 Views
  • 1 replies
  • 0 likes

Discover Weekly gone

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryUSADeviceiPhone Xr Operating SystemiOS 13.2.2 My Question or IssueMy discover weekly is gone, and no matter what I do...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country USA Device iPhone Xr  Operating System iOS 13.2....
  • Loxer
  • Community Legend
  • 598 Views
  • 1 replies
  • 0 likes
  • 598 Views
  • 1 replies
  • 0 likes

iOS 13 - App Crashes on sidebar when sorting Podcast episodes

Whenever opening Spotify as a sidebar app in iPadOS/iOS13, navigating to a podcast and attempting to sort through the “sand which icon” (aka the 3 horizontal lines) the application crashes entirely.

  • Visitor
  • Whenever opening Spotify as a sidebar app in iPadOS/iOS13, navigating to a podcast and attempting to sort through the “sand which icon” (aka the 3 horizontal lines) the application crashes entirely.&...
  • Loxer
  • Community Legend
  • 637 Views
  • 1 replies
  • 0 likes
  • ios13 ipados crash podcast sort
  • 637 Views
  • 1 replies
  • 0 likes

Song not downloaded issue

PremiumUKIphone X, iOS 13.2.2 Just moved to an X, from an iPhone 6 plus, upon which Spotify worked well. On the X, I have a play list where around half the songs are hazed out in the play list, and if I try and play I see the error message"song not d...

  • Visitor
  • Premium UK Iphone X, iOS 13.2.2   Just moved to an X, from an iPhone 6 plus, upon which Spotify worked well.   On the X, I have a play list where around half the songs are hazed out i...
  • Loxer
  • Community Legend
  • 7514 Views
  • 3 replies
  • 0 likes
  • 7514 Views
  • 3 replies
  • 0 likes

downloaded songs dont play in offline mode

PlanPremiumCountryArgentinaDeviceIphone 6sOperating SystemiOS 13.2.2 My Question or IssueWhen I try to listen to my downloaded songs in offline mode, without wifi or my internet mobile, only a few songs play, and the others dont and the song cover is...

  • Newbie
  •   Plan Premium Country Argentina Device Iphone 6s Operating System iOS 13.2.2   My Question or Issue When I try to listen to my downloaded songs in offline mode, without wifi or ...
  • Loxer
  • Community Legend
  • 855 Views
  • 2 replies
  • 0 likes
  • 855 Views
  • 2 replies
  • 0 likes

Will no one own responsibility for this???

Ok so I discover the other day that I have been doubled charged for Spotify, one by Spotify for $9.99 and one by iTunes for 12.99, every single month for the last 2+ years!! When I call you know what I get, 2 months from apple back..... 2 MONTHS........

  • Visitor
  •   Ok so I discover the other day that I have been doubled charged for Spotify, one by Spotify for $9.99 and one by iTunes for 12.99, every single month for the last 2+ years!! When I call you k...
  • Loxer
  • Community Legend
  • 410 Views
  • 1 replies
  • 0 likes
  • 410 Views
  • 1 replies
  • 0 likes