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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

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  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 77646 Views
  • 16 replies
  • 37 likes
  • 77646 Views
  • 16 replies
  • 37 likes

Save a single song

PlanPremiumCountry Device(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI always used to be able to save a single song of an artist to my library. Since the new update it seems I have to save/like a complete album...

  • Visitor
  • Plan Premium Country   Device (iPhone 😎 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I always used to be able to save a single song of an ...
  • JoBoy
  • Casual Listener
  • 1771 Views
  • 2 replies
  • 1 likes
  • 1771 Views
  • 2 replies
  • 1 likes

Unable to play one song on an album

PlanPremiumCountryUSADeviceiPhone XROperating Systemios 12.4.1My Question or IssueHello, whenever I try to listen to Chikai by Hikaru Utada nothing happens. Then when I click on the three dots to the side and then the "Allow to play this song" option...

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  • Visitor
  • Plan Premium Country USA Device iPhone XR Operating System ios 12.4.1 My Question or Issue Hello, whenever I try to listen to Chikai by Hikaru Utada nothing happens. Then when I click on the...
  • Loxer
  • Community Legend
  • 475 Views
  • 1 replies
  • 0 likes
  • 475 Views
  • 1 replies
  • 0 likes

[iOS][Other] Instructions given by Spotify to reinstall the app are in correct.

To delete and reinstall the Spotify app, press and hold the app, a drop down menu will appear, press rearrange apps this will make the app shake and an X will appear. Pressing the X will delete the app. Press the home button to get back to the normal...

  • Newbie
  • To delete and reinstall the Spotify app, press and hold the app, a drop down menu will appear, press rearrange apps this will make the app shake and an X will appear. Pressing the X will delete the a...
  • Loxer
  • Community Legend
  • 505 Views
  • 1 replies
  • 0 likes
  • iOS
    Other
  • 505 Views
  • 1 replies
  • 0 likes

Spotify not connecting to apple Carplay

Spotify will not load contents into apple carplay when car (2019 BMW) is properly connected to Apple carplay and other apps are loading and working correctly. Sometimes it gives a message that it was unable to load but usually the screen is just blan...

  • Newbie
  • Spotify will not load contents into apple carplay when car (2019 BMW) is properly connected to Apple carplay and other apps are loading and working correctly.  Sometimes it gives a message that...
  • Appaz
  • Visitor
  • 1366 Views
  • 1 replies
  • 1 likes
  • Carplay
  • 1366 Views
  • 1 replies
  • 1 likes

Spotify stops playing randomly on my iPhone and on Alexa devices

I have an iPhone XR and I am in the US. My Spotify Premium stops playing music quite frequently and it even does it when I play my liked songs that I've downloaded to my phone. So Spotify stops the music output, but when I look at my Spotify phone ap...

  • Casual Listener
  • I have an iPhone XR and I am in the US. My Spotify Premium stops playing music quite frequently and it even does it when I play my liked songs that I've downloaded to my phone. So Spotify stops the m...
  • 1789 Views
  • 0 replies
  • 0 likes
  • 1789 Views
  • 0 replies
  • 0 likes

PREMIUM USER NOW GETTING ADS???!?!?!!

so spotify is pushing pop ups for podcasts... thanks for harassing me more spotify. i dont pay you enough god **bleep** money????!

  • Gig Goer
  • so spotify is pushing pop ups for podcasts... thanks for harassing me more spotify. i dont pay you enough god **bleep** money????!
  • Billy-J
  • Spotify Star
  • 1260 Views
  • 3 replies
  • 1 likes
  • 1260 Views
  • 3 replies
  • 1 likes

Ad failed playback due to location

Free PlanUnited States iPhone6 iOS 11.3.1 Spotify will lock when an ad comes up. 90% of the ads received by my device are unable to playback due to location is the error. Then it won't push through, I have to shut down Spotify and restart. I have tri...

  • Newbie
  •     Free Plan United States   iPhone6   iOS 11.3.1     Spotify will lock when an ad comes up. 90% of the ads received by my device are unable to playback due t...
  • rdebruyn
  • Casual Listener
  • 1192 Views
  • 1 replies
  • 1 likes
  • 1192 Views
  • 1 replies
  • 1 likes

Artist “About” page text not appearing on iPhone

PlanPremiumCountryUS DeviceiPhone 11 ProOperating SystemIOS 13.3 My Question or IssueFor many artist pages (eg “Porcupine Tree”), clicking on the About text excerpt opens the About page, but no text appears (only photos).

  • Casual Listener
  • Plan Premium Country US   Device iPhone 11 Pro Operating System IOS 13.3   My Question or Issue For many artist pages (eg “Porcupine Tree”), clicking on the About text excerpt op...
  • OneByBoo
  • Roadie
  • 727 Views
  • 1 replies
  • 0 likes
  • 727 Views
  • 1 replies
  • 0 likes

Spotify connect stopped working

Hi, Spotify connect does not connect any longer to my Bose Soundbar 700. Airplay works, but not spotify connect.Have uninstalled bose app, spotify but no help.It says that spotify connect is not active on that device. PlanPremiumCountryswedenDevicema...

  • Casual Listener
  • Hi, Spotify connect does not connect any longer to my Bose Soundbar 700. Airplay works, but not spotify connect. Have uninstalled bose app, spotify but no help. It says that spotify connect is not ...
  • erdu
  • Casual Listener
  • 3606 Views
  • 6 replies
  • 3 likes
  • 3606 Views
  • 6 replies
  • 3 likes

Superuser Contribution Shuffle Acting Weirdly

I have premium and use on my phone. I don't know if this is a bug, but my playlist of over 4,000 songs doesn't seem to play songs randomly with shuffle is on. I started noticing this recently and documented which songs were being played. It's the sam...

  • Casual Listener
  • I have premium and use on my phone. I don't know if this is a bug, but my playlist of over 4,000 songs doesn't seem to play songs randomly with shuffle is on. I started noticing this recently and doc...
  • Katerina
  • Spotify Legend
  • 1670 Views
  • 3 replies
  • 0 likes
  • 1670 Views
  • 3 replies
  • 0 likes

Ad glitches interrupting playlists

So I don't know if this is all devices, or just iOS. But the ads are troublesome. I wonder why it is that Spotify ads always disrupt the pleasure of listening to music, but they do for me on every device. Recently, ads on my iOS device experience a n...

  • Casual Listener
  • So I don't know if this is all devices, or just iOS. But the ads are troublesome. I wonder why it is that Spotify ads always disrupt the pleasure of listening to music, but they do for me on every de...
  • Jᴀᴄᴋ
  • Roadie
  • 1355 Views
  • 1 replies
  • 0 likes
  • ads interrupt playlists
    interrupt
    Playlists
  • 1355 Views
  • 1 replies
  • 0 likes

Whole album download when only 2 or 1 songs are saved

PlanPremiumCountryUKDevice(iPhone 5c)Operating System(iOS 10) My Question or IssueI may have 1 or two songs saved from one album and when I download them through the album it downloads all the songs even if they aren't saved.

  • Newbie
  • Plan Premium Country UK Device (iPhone 5c) Operating System (iOS 10)   My Question or Issue I may have 1 or two songs saved from one album and when I download them through the album it...
  • alexhoward8
  • Music Fan
  • 7254 Views
  • 6 replies
  • 1 likes
  • album
  • 7254 Views
  • 6 replies
  • 1 likes

I cant see my local files on my iphone

PlanPremiumCountrySwedenDeviceIphone 11 proOperating Systemios13 My Question or IssueI have followed your instructions exactly but I cant get my local files to my iphone. I have done it before. But now it doesnt work. I have reinstalled both my deskt...

  • Newbie
  •   Plan Premium Country Sweden Device Iphone 11 pro Operating System ios13   My Question or Issue I have followed your instructions exactly but I cant get my local files to my iph...
  • AeroZ
  • Composer
  • 1000 Views
  • 1 replies
  • 0 likes
  • 1000 Views
  • 1 replies
  • 0 likes

I cannot see my local files songs on my iPhone

Plan - PremiumCountry - USDevice - iPhone X, Macbook Air (Retina, 13-inch, 2019)Operating System - IOS 13, macOS Catalina Hello, Spotify community. I have been troubleshooting my problem for a week now and have had no success. I have 16 songs downloa...

  • Newbie
  • Plan - Premium Country - US Device - iPhone X, Macbook Air (Retina, 13-inch, 2019) Operating System - IOS 13, macOS Catalina   Hello, Spotify community. I have been troubleshooting my probl...
  • 537 Views
  • 0 replies
  • 0 likes
  • 537 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Local songs won't show in app

PlanPremiumCountryGermanyDeviceiPhone 6Operating SystemWindows 10 My Question or IssueI have local songs imported in Spotify on my laptop. They are shown in a playlist and I can play them on my laptop. However, when I open the app (usage of same wifi...

  • Music Fan
  • Plan Premium Country Germany Device iPhone 6 Operating System Windows 10   My Question or Issue I have local songs imported in Spotify on my laptop. They are shown in a playlist and I ...
  • kubik22333
  • Visitor
  • 4914 Views
  • 13 replies
  • 0 likes
  • 4914 Views
  • 13 replies
  • 0 likes

Can't Edit Playlists in IOS App

Is this happening to anybody else too? About a month ago the "Edit" button disappeared on playlists and I have to use my laptop to change anything. *I've already been talking to a Spotify rep for a few weeks about this problem and they have no idea w...

  • Roadie
  • Is this happening to anybody else too?   About a month ago the "Edit" button disappeared on playlists and I have to use my laptop to change anything.   *I've already been talking to a S...
  • bigunzzz
  • Roadie
  • 5075 Views
  • 9 replies
  • 1 likes
  • 5075 Views
  • 9 replies
  • 1 likes

[Connect] No volume adjustment when pressing volume keys

Plan-PremiumCountry-USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)-iPhone XR, iOS 13.1.3 When adjusting the volume while connected to my "Awesome New TV" nothing happens. My device...

  • Casual Listener
  • Plan -Premium Country -USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) -iPhone XR, iOS 13.1.3   Whe...
  • PigeonXtreme
  • Composer
  • 1196 Views
  • 4 replies
  • 0 likes
  • Connect
    iOS
    volume
  • 1196 Views
  • 4 replies
  • 0 likes

Weird issue with iOS 13, Spotify app, and Apple Music

PlanPremiumCountryUnited StatesDeviceiphone 11Operating SystemiOS 13 My Question or IssueI am having bizarre issues with a few albums/songs no longer playing on my phone. I believe the issue is relating to them having been saved as albums I purchased...

  • Casual Listener
  • Plan Premium Country United States Device iphone 11 Operating System iOS 13   My Question or Issue I am having bizarre issues with a few albums/songs no longer playing on my phone. I b...
  • 944 Views
  • 0 replies
  • 0 likes
  • 944 Views
  • 0 replies
  • 0 likes

Downloaded tracks not showing metadata when network connection is poor

Bug: Album metadata (album art and track names) do not load for downloaded content when device has no wi-fi and poor LTE connectivity. Workaround: Turn airplane mode on to force loading metadata from locally stored content Proposed fix: if content is...

  • Visitor
  • Bug: Album metadata (album art and track names) do not load for downloaded content when device has no wi-fi and poor LTE connectivity.    Workaround: Turn airplane mode on to force loadin...
  • 573 Views
  • 0 replies
  • 0 likes
  • Bug iOS
    Bug iPhone
    Download bug
    network
  • 573 Views
  • 0 replies
  • 0 likes

Spotify stops/pauses when receiving notification or entering an app

I am an iphone X user, IOS 11.2.2, and every time I receive a notification spotify stops or pauses the song. But most annoying anytime I enter snapchat the song pauses as well.

  • Casual Listener
  • I am an iphone X user, IOS 11.2.2, and every time I receive a notification spotify stops or pauses the song. But most annoying anytime I enter snapchat the song pauses as well.
  • thaddeusward
  • Visitor
  • 2628 Views
  • 3 replies
  • 1 likes
  • 2628 Views
  • 3 replies
  • 1 likes