Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
71869 Views
16 replies
37 likes

71869 Views
16 replies
37 likes

“Your Summer Rewind” Playlist Didn’t Update for 2019

PlanPremiumCountryUSDeviceiPhone 8 PlusOperating SystemiOS 12.3.2 My Question or IssueI was looking forward to seeing a new playlist for this summer in my “Your Summer Rewind”, but when I checked, it was the same exact songs and order as the one from...

qtnonny11
Casual Listener
Plan Premium Country US Device iPhone 8 Plus Operating System iOS 12.3.2 My Question or Issue I was looking forward to seeing a new playlist for this summer in my “Your Summer Rewind...
2019-06-30 3:40:16 PM
2019-08-29 4:05:06 AM
ivyo
Newbie
2380 Views
5 replies
5 likes
Playlists
Your Summer Rewind

2380 Views
5 replies
5 likes

Disliking On iPhone and Windows 10 Different / Dislike Button Not There Anymore

PlanPremiumCountryUSDeviceiPhone 6s / Dell LaptopOperating SystemiOS 12.4.1 (?) / Windows 10 Home My Question or IssueI've had Spotify Premium Student for about 3 days now. Before having Premium, I could happily dislike any and all songs, albums, and...

user-removed
Visitor
Plan Premium Country US Device iPhone 6s / Dell Laptop Operating System iOS 12.4.1 (?) / Windows 10 Home My Question or Issue I've had Spotify Premium Student for about 3 days ...
2019-08-28 12:17:02 AM
352 Views
0 replies
0 likes

352 Views
0 replies
0 likes

Podcast never saves place

I'm accessing Spotify Premium from my iPhone and podcasts never save the place where I paused. If I come back to my phone to continue listening an hour or two later it just resets and starts from the beginning so I lose my place. This has been happen...

clahorgue
Visitor
I'm accessing Spotify Premium from my iPhone and podcasts never save the place where I paused. If I come back to my phone to continue listening an hour or two later it just resets and starts from the...
2019-08-28 11:45:04 PM
371 Views
0 replies
2 likes

371 Views
0 replies
2 likes

Daily Mixes, Top Songs, Discover Weekly Never Refesh

Plan have used premium and free CountryUSA DeviceIphone XOperating SystemLatest iOS My Question or Issuemy discovery and daily lists have never updated. They are there, based on my ratings (I have 6 daily mixes that generated). However, it’s the same...

Arsenal412
Casual Listener
Plan have used premium and free Country USA Device Iphone X Operating System Latest iOS My Question or Issue my discovery and daily lists have never updated. The...
2019-08-28 2:25:06 PM
2019-08-28 11:44:04 PM
Arsenal412
Casual Listener
549 Views
4 replies
0 likes

549 Views
4 replies
0 likes

Radio doesn’t work in app. Why?

PlanPremiumCountryusa Device(iPhone xrOperating System(iOS 10 My Question or Issue when I go to Radio on the search menu, nothing happens. When I use the elipses to “Go to Radio” from an artist, I just get flashing elipses in the middle of the screen...

james8
Casual Listener
Plan Premium Country usa Device (iPhone xr Operating System (iOS 10 My Question or Issue when I go to Radio on the search menu, nothing happens. When I use ...
2019-08-28 10:17:35 PM
2019-08-28 11:04:23 PM
Loxer
Community Legend
606 Views
3 replies
0 likes

606 Views
3 replies
0 likes

How do I customize a playlist that is according to recently added songs?

PlanFree/Premium Premium PlanCountry USA Device iPhone Xs Max(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Andreareasmith
Newbie
Plan Free/Premium Premium Plan Country USA Device iPhone Xs Max (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...
2019-08-28 10:10:10 PM
2019-08-28 10:42:34 PM
Loxer
Community Legend
346 Views
1 replies
0 likes

346 Views
1 replies
0 likes

Auto Resume not working on iOS with WF-1000XM3

PlanPremiumCountryUnited StatesDeviceiPhone XS MaxOperating SystemiOS 12 My Question or IssueMy headphones, the WF-1000XM3, have an auto resume feature when you put the earbuds back in your ears the music is supposed to resume playing. This does not ...

SativaSam
Newbie
Plan Premium Country United States Device iPhone XS Max Operating System iOS 12 My Question or Issue My headphones, the WF-1000XM3, have an auto resume feature when you put the earbu...
2019-08-28 4:39:25 PM
392 Views
0 replies
0 likes

392 Views
0 replies
0 likes

Can't See Local Files on iPhone App

PlanPremium for StudentsCountryU.S.DeviceiPhone XSOperating SystemiOS 12.4 My Question or IssueI added some local files to my Spotify via Desktop and even created a playlist exclujsively filled with the Local Files. I can see and play them fine on th...

OctopusPrime1
Visitor
Plan Premium for Students Country U.S. Device iPhone XS Operating System iOS 12.4 My Question or Issue I added some local files to my Spotify via Desktop and even created a playlist ...
2019-08-21 5:18:48 AM
2019-08-28 2:11:14 PM
The_Rhino
Casual Listener
1402 Views
2 replies
0 likes

1402 Views
2 replies
0 likes

Not able to play full song on premium

PlanPremiumCountryUkDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFor some reason I’m not able to listen to full songs anymore, I’ve been a premium user for quite ...

Nikki53
Visitor
Plan Premium Country Uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue For some reason ...
2019-08-28 10:43:42 AM
2019-08-28 10:53:06 AM
Loxer
Community Legend
342 Views
1 replies
0 likes

342 Views
1 replies
0 likes

Random song (I know the song well) plays while listening to albums

PlanPremiumCountryUSADeviceIphone 8Operating System12.4My Question or IssueHi everybody, so basically whats going on is a song that i do listen to quite often on its own is starting to be played after songs by a different artist entirely. For example...

ryangib
Visitor
Plan Premium Country USA Device Iphone 8 Operating System 12.4 My Question or Issue Hi everybody, so basically whats going on is a song that i do listen to quite often on its own is ...
2019-08-28 2:28:10 AM
2019-08-28 10:50:03 AM
Loxer
Community Legend
550 Views
1 replies
0 likes

550 Views
1 replies
0 likes

Stuck on “Waiting to download”

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My downloads disappeared. Now every time I try to download it says waiting to download. I ha...

Rlstang
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2019-08-26 9:29:53 PM
2019-08-28 7:16:16 AM
Rlstang
Regular
2080 Views
17 replies
0 likes

2080 Views
17 replies
0 likes

iOS Equalizer Broken

Two things are happening with the equalizer in iOS. 1. Equalizer will not disable. No matter what preset is chosen, when you tap to disable the equalizer, the sound does not change because the preset remains applied. 2. When choosing the "Flat" prese...

ML46
Casual Listener
Two things are happening with the equalizer in iOS. 1. Equalizer will not disable. No matter what preset is chosen, when you tap to disable the equalizer, the sound does not change because t...
2017-02-25 7:05:39 PM
2019-08-28 3:13:30 AM
johnhco
Casual Listener
1194 Views
1 replies
2 likes

1194 Views
1 replies
2 likes

Single Local File Track Won't Sync to Phone

PlanPremiumCountry Device(iPhone XROperating SystemiOS My Question or IssueI've been at this since I got my new phone a few months ago, but really got around to trying to fix it this week with no luck. there are some albums/tracks I'd sync to my phon...

Apparue
Visitor
Plan Premium Country Device(iPhone XR Operating System iOS My Question or Issue I've been at this since I got my new phone a few months ago, but really got around to tr...
2019-08-27 12:11:08 AM
479 Views
0 replies
0 likes

479 Views
0 replies
0 likes

just updated -- where is radio button????????

Plan: PremiumCountry: ChileDevice: iPhone 6sOperating System: iOS 12.4(I don't know what version of Spotify I have, don't know where to look it up (searched, but answers were no good..)) My Question or Issue:I just updated, I find the new version SOR...

kali8990
Regular
Plan: Premium Country: Chile Device: iPhone 6s Operating System: iOS 12.4 (I don't know what version of Spotify I have, don't know where to look it up (searched, but answers were no good..)) &nb...
2019-08-25 6:56:37 PM
2019-08-27 10:52:22 PM
Loxer
Community Legend
816 Views
5 replies
0 likes

816 Views
5 replies
0 likes

Auto Play (auto resume) Sony WF-1000XM3

PlanPremiumCountryMéxicoDeviceiPhone XOperating System iOS 12.4, App version 8.5.19My Question or IssueHello, I recently purchased the new sony WF-1000XM3 which have a sensor just like the airpods; I was trying them out last night with Spotify and fo...

LuisRivasD
Newbie
Plan Premium Country México Device iPhone X Operating System iOS 12.4, App version 8.5.19 My Question or Issue Hello, I recently purchased the new sony WF-1000XM3 which have a sensor j...
2019-08-27 4:19:27 PM
1209 Views
0 replies
2 likes

1209 Views
0 replies
2 likes

Couldn't play music

My Question or IssueWhen using spotify on phone and on macbook, it keeps on playing songs that I did not choose. The songs changes to another song after 2 to 3 seconds. When I choose the song I would like to listen, it plays for 2 to 3 seconds as wel...

gracelee614
Visitor
My Question or Issue When using spotify on phone and on macbook, it keeps on playing songs that I did not choose. The songs changes to another song after 2 to 3 seconds. When I choose the song I wou...
2019-08-27 3:06:22 PM
310 Views
0 replies
0 likes

310 Views
0 replies
0 likes

On iPhone the volume will be maxed out everytime you watch a video.

If you’re playing music on a device with your phone and try to view anything with sound like a video or someone’s snap on Snapchat it’ll be max volume practically every single time. Very rarely you can watch a couple snaps in a row before the volume ...

Trapjackson
Regular
If you’re playing music on a device with your phone and try to view anything with sound like a video or someone’s snap on Snapchat it’ll be max volume practically every single time. Very rarely you c...
2019-08-24 2:00:48 PM
2019-08-27 10:54:25 AM
Loxer
Community Legend
994 Views
1 replies
0 likes
iOS
Other

994 Views
1 replies
0 likes

Spotify not playing in background

PlanPremiumCountry United States DeviceiPhone 8Operating SystemiOS 11 My Question or IssueSpotify will stop playing anytime I lock my phone or close out of the app. It will also pause and start playing again while the app is open. Songs will also sta...

Carsonsmit7899
Newbie
Plan Premium Country United States Device iPhone 8 Operating System iOS 11 My Question or Issue Spotify will stop playing anytime I lock my phone or close out of ...
2018-08-12 6:16:36 AM
2019-08-27 8:18:06 AM
Simi
Visitor
12376 Views
2 replies
0 likes
bug

12376 Views
2 replies
0 likes

Local files sync to iPhone no longer working for me

Plan: Premium (Family) Country: UK DeviceiPhone 7 and MacBook Pro running High Sierra My Question or IssueHi! So I have always used Spotify's fab 'Local Files' feature to add songs from old folk music CDs from the country where my parents grew up (wh...

hurricane_jane
Newbie
Plan: Premium (Family) Country: UK Device iPhone 7 and MacBook Pro running High Sierra My Question or Issue Hi! So I have always used Spotify's fab 'Lo...
2019-08-27 2:37:36 AM
444 Views
0 replies
0 likes
Local files not downloading
Local Source
Sync issue

444 Views
0 replies
0 likes

Queue bug

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 12.3.1 My Question or IssueEver since I updated the Spotify iOS app to v8.5.14 and beyond, my queue has been acting weird. Every time I close and re-open the app, the same 10 or so songs I had q...

cmbnyc
Visitor
Plan Premium Country USA Device iPhone XS Operating System iOS 12.3.1 My Question or Issue Ever since I updated the Spotify iOS app to v8.5.14 and beyond, my queue has been acting we...
2019-08-26 10:52:52 PM
2019-08-26 11:00:38 PM
Loxer
Community Legend
741 Views
1 replies
0 likes

741 Views
1 replies
0 likes

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