Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
Rastereyes
Casual Listener
81523 Views
19 replies
37 likes

81523 Views
19 replies
37 likes

Se borran todas las canciones descargadas

Me fui de iMusic de Apple justamente por este tema y resulta que en Spotify es 10 veces peor porque a los 10 días ya se borran las descargas!! Tengo espacio de sobra en el celular solo tengo 3 dispositivos con descargas y todo lo que Uds. dicen qué h...

Guggen
Visitor
Me fui de iMusic de Apple justamente por este tema y resulta que en Spotify es 10 veces peor porque a los 10 días ya se borran las descargas!! Tengo espacio de sobra en el celular solo tengo 3 dispos...
2019-07-27 1:34:24 PM
424 Views
0 replies
0 likes

424 Views
0 replies
0 likes

Solved!! Problem Local Files Music

PlanPremiumCountrySwitzerlandDeviceIphone XSOperating SystemiOS 12.4 My Question or IssueHello, I have put music from local Spotify files on my Windows 10 computer but I would like to listen to it on my phone in the Spotify application without even n...

VaCool
Casual Listener
Plan Premium Country Switzerland Device Iphone XS Operating System iOS 12.4 My Question or Issue Hello, I have put music from local Spotify files on my Windows 10 computer but I woul...
2019-07-26 10:23:38 PM
2019-07-26 11:09:54 PM
Bethany_Dawn
Community Legend
612 Views
1 replies
0 likes

612 Views
1 replies
0 likes

Spotify logging me out when reopening app.

PlanPremiumCountryUSADevice(iPhone 6S)Operating System(iOS 10.3.2) My Question or Issueive disconnected Facebook login, reconnected, tried email and pass. Switch accounts. Everytime I login, and check settings it says "unable to login either username...

MNum
Casual Listener
Plan Premium Country USA Device (iPhone 6S) Operating System (iOS 10.3.2) My Question or Issue ive disconnected Facebook login, reconnected, tried email and pass. Switch accounts. Ev...
2019-07-26 5:26:22 AM
2019-07-26 8:21:10 PM
Geni2
Casual Listener
404 Views
1 replies
0 likes

404 Views
1 replies
0 likes

Superuser Contribution Ugh, what did you guys do??

I can play an artist from my list (which is now a pain to navigate with the recent update) but when I go to home and see recent and click on the artist that I recently listened to it opens their artist page and if I hit shuffle play, it will play the...

vanhornsby
Regular
I can play an artist from my list (which is now a pain to navigate with the recent update) but when I go to home and see recent and click on the artist that I recently listened to it opens their arti...
2019-06-20 4:20:29 PM
2019-07-26 4:37:31 PM
Katerina
Spotify Legend
570 Views
2 replies
6 likes

570 Views
2 replies
6 likes

Album art thumbnails missing from Browse/Playlists/Etc on BMW Integration

PlanPremiumCountryUSADeviceiPhone 6Operating SystemiOS 12.1My Question or Issue On Spotify version 7.x, when connected to BMW iDrive, the album art for every playlist showed when browsing. As of version 8.x this feature has been replaced by a generic...

swagon
Visitor
Plan Premium Country USA Device iPhone 6 Operating System iOS 12.1 My Question or Issue On Spotify version 7.x, when connected to BMW iDrive, the album art for every playlist...
2019-03-13 2:59:01 AM
2019-07-26 4:23:43 PM
dark423
Casual Listener
683 Views
1 replies
1 likes

683 Views
1 replies
1 likes

Podcasts languages

Premium - between France/Germany/USMac Book Air 13" - 2 different ones / iPhone 6 S Hey there, So I think this might be related to the fact I use Spotify on 3 different devices and each of them as a different language setup - yeah...I sometimes have ...

Veraneweimei
Visitor
Premium - between France/Germany/US Mac Book Air 13" - 2 different ones / iPhone 6 S Hey there, So I think this might be related to the fact I use Spotify on 3 different devices an...
2019-07-26 4:14:28 PM
419 Views
0 replies
1 likes

419 Views
0 replies
1 likes

Superuser Contribution Latest update

PlanPremiumCountry US DeviceiPhone Two of my most common flows are broken by the new update:1. Going from Artist that I saved a song of to an album that I saved and then to a song (I normally open Spotify and say, I want to listen to muciaian X, let ...

Nivak
Newbie
Plan Premium Country US Device iPhone Two of my most common flows are broken by the new update: 1. Going from Artist that I saved a song of to an album that I saved and ...
2019-06-23 3:40:18 PM
2019-07-26 4:05:58 PM
Katerina
Spotify Legend
977 Views
3 replies
2 likes

977 Views
3 replies
2 likes

New UI unusable

Hi, I’m using Spotify on my iPhone and a bunch of various Macs as well as an echo dot. There is nothing better than Spotify Connect out there right now. I really want to love Spotify and continue to use it but the new interface completely ruins the e...

greghodorek
Visitor
Hi, I’m using Spotify on my iPhone and a bunch of various Macs as well as an echo dot. There is nothing better than Spotify Connect out there right now. I really want to love Spotify and continue to ...
2019-07-19 11:20:45 PM
2019-07-26 3:45:40 PM
Deepjhl
Newbie
907 Views
1 replies
7 likes
new UI
Update

907 Views
1 replies
7 likes

A Playlist of Local Files will not sync to my iPhone

Dear Spotify Community, I am having a hard time downloading local files I have purchased / created from my Mac Pro to my iPhone XR. My steps are:On my Mac Pro: I make a playlist with local filesI go to the top righthand side of the screen while in th...

chromoprinter
Music Fan
Dear Spotify Community, I am having a hard time downloading local files I have purchased / created from my Mac Pro to my iPhone XR. My steps are: On my Mac Pro: I make a playlist with loca...
2019-07-20 5:01:18 PM
2019-07-25 7:56:20 AM
thomas106
Visitor
1070 Views
1 replies
0 likes

1070 Views
1 replies
0 likes

[iOS][Music] Always On feature no longer working

My iPhone 8 no longer stays on when playing music and the display is on the track, even when plugged in. It's been pretty annoying recently because I tend to use it when driving, so that considerably reduces the amount of buttons to press. It also ha...

zoees
Visitor
My iPhone 8 no longer stays on when playing music and the display is on the track, even when plugged in. It's been pretty annoying recently because I tend to use it when driving, so that considerably...
2019-07-21 7:38:41 PM
2019-07-25 1:59:48 AM
rickhamilton620
Newbie
614 Views
2 replies
2 likes
iOS
music

614 Views
2 replies
2 likes

Podcast do not continue playing where it stop after broadcasting to google Home

PlanPremiumCountry USA DeviceIphone XROperating SystemiOS 12.2App version 8.5.1.1085My Question or Issue There is something that is annoying me everytime when I play a podcast.If I am at home, I like to broadcast to my google home and let it playing ...

krlosrb
Newbie
Plan Premium Country USA Device Iphone XR Operating System iOS 12.2 App version 8.5.1.1085 My Question or Issue There is something that is annoying me everytime when I play...
2019-04-24 5:18:42 PM
2019-07-24 10:43:28 PM
DeMantis
Casual Listener
1484 Views
1 replies
2 likes
podcast googlehome

1484 Views
1 replies
2 likes

Lyrics problem with iPad

I'm using iPad and I don't know why the lyrics feature is disabled. I already used Live Chat to report this problem more than once but no relevant answer after all. The lastest update is about 1 month ago, feel like spotify never really care about th...

dravil29
Casual Listener
I'm using iPad and I don't know why the lyrics feature is disabled. I already used Live Chat to report this problem more than once but no relevant answer after all. The lastest update is about 1 mont...
2019-07-03 6:43:24 AM
2019-07-24 6:58:10 PM
DanifC
Composer
5163 Views
3 replies
2 likes

5163 Views
3 replies
2 likes

Alphabetical scroll bar

Hello,A couple hours ago, my iOS devices updated my Spotify app to the new look. As much as I enjoy the new update, I have one problem: the alphabetical scroll bar is gone. Do you know if it is just because I don't have enough tracks in my library, o...

Wynian
Casual Listener
Hello, A couple hours ago, my iOS devices updated my Spotify app to the new look. As much as I enjoy the new update, I have one problem: the alphabetical scroll bar is gone. Do you know if it is jus...
2019-06-13 3:28:32 PM
2019-07-24 9:38:33 AM
Blistic_1
Newbie
1335 Views
6 replies
3 likes

1335 Views
6 replies
3 likes

Song Queue Display Issue

This issue pertains to Spotify build version 8.5.15.681 for iOS. When adding songs to the queue and then viewing the queue, the amount of space displayed is for n songs, while the amount of text groups displayed is for n-1 songs. If I had to guess th...

wtoll
Visitor
This issue pertains to Spotify build version 8.5.15.681 for iOS. When adding songs to the queue and then viewing the queue, the amount of space displayed is for n songs, while the amount of ...
2019-07-24 5:17:43 AM
670 Views
0 replies
0 likes
8.5.15.681
bug
Detailed
iOS
queue

670 Views
0 replies
0 likes

Solved!! Impossible to download my playlist

PlanPremiumCountryUSDeviceiPhone XrOperating SystemiOS 12 and 13 My Question or IssueHi guys ! I just bought a brand new iPhone Xr and I would like to download my playlist but i've got a problem ! When I leave the application or when the iPhone shut ...

maklesim
Casual Listener
Plan Premium Country US Device iPhone Xr Operating System iOS 12 and 13 My Question or Issue Hi guys ! I just bought a brand new iPhone Xr and I would like to download my playlist bu...
2019-07-23 1:54:42 PM
2019-07-23 10:33:45 PM
DanifC
Composer
878 Views
4 replies
0 likes

878 Views
4 replies
0 likes

Solved!! Don't play this song / artist missing on premium

Hi. After switching to premium, I've lost the functionality "stop playing this artist" on this account.This will force me to switch back to free, as it makes bad experience of really unwanted artists being pushed to discover weekly, etc. DeviceiPhone...

Jesaul
Casual Listener
Hi. After switching to premium, I've lost the functionality "stop playing this artist" on this account. This will force me to switch back to free, as it makes bad experience of really unwan...
2019-01-03 11:09:23 AM
2019-07-23 9:57:58 PM
Jesaul
Casual Listener
3350 Views
2 replies
2 likes

3350 Views
2 replies
2 likes

Missing list of artists

Hello My list of artists has recently disappeared. If I select it all I get now is the text, "Your favorite artists will appear here. Go to Browse page to find amazing playlists for every mood and moment" with a "Go to Browse" button. Nothing appears...

Mike_00
Newbie
Hello My list of artists has recently disappeared. If I select it all I get now is the text, "Your favorite artists will appear here. Go to Browse page to find amazing playlists for every mo...
2019-07-01 9:13:48 PM
2019-07-23 7:08:11 PM
philipollas
Visitor
2334 Views
12 replies
2 likes

2334 Views
12 replies
2 likes

Unliked songs not excluded from My Albums

Since a recent upgrade, when I play an album from the My Albums tab in My Library, the songs that I have unliked in the past are no longer excluded. I have noticed this since 3/15, but I think it may have started earlier than that and I just hadn’t b...

Gallivan61
Casual Listener
Since a recent upgrade, when I play an album from the My Albums tab in My Library, the songs that I have unliked in the past are no longer excluded. I have noticed this since 3/15, but I think ...
2019-03-17 7:25:57 AM
2019-07-23 6:21:17 PM
Nolan93
Casual Listener
1198 Views
2 replies
3 likes

1198 Views
2 replies
3 likes

June Update Is Awful

PlanPremiumCountryUSADeviceSamsung Note 8Operating SystemAndroid Oreo My Question or IssueJust wanted to pile on to the June Update posts, in case Spotify counts them in some sort of metric. It seems like the Spotify team crafted the perfect way to c...

seanrm92
Casual Listener
Plan Premium Country USA Device Samsung Note 8 Operating System Android Oreo My Question or Issue Just wanted to pile on to the June Update posts, in case Spotify counts them in some...
2019-06-20 6:50:04 PM
2019-07-23 6:17:24 PM
spencerbrawn
Regular
1438 Views
5 replies
12 likes

1438 Views
5 replies
12 likes

Solved!!Superuser Contribution Recently Played artists and albums no longer work in offline mode

PlanPremiumCountryUnited StatesDeviceiPhone 8 PlusOperating SystemiOS 12.1.4 My Question or IssueStarting yesterday or so (3/21/18), picking downloaded artists and albums from the "Recently Played" section while in offline mode (or without an Interne...

kirkbushman
Casual Listener
Plan Premium Country United States Device iPhone 8 Plus Operating System iOS 12.1.4 My Question or Issue Starting yesterday or so (3/21/18), picking downloaded artists and albums fro...
2019-03-23 5:36:17 AM
2019-07-23 12:25:29 PM
Peter
Spotify Legend
1694 Views
3 replies
2 likes

1694 Views
3 replies
2 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts