Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52552 Views
16 replies
36 likes

52552 Views
16 replies
36 likes

Home page and "made for you" not working

PlanPremium for familyCountryUnited States Device(iPhone, Macbook Pro late 2016)Operating System(iOS) My Question or IssueWhen open the Spotify app on my iPhone and Mac, the Home page gives me the error "something went wrong, please try again later"....

audio2
Newbie
Plan Premium for family Country United States Device (iPhone, Macbook Pro late 2016) Operating System (iOS) My Question or Issue When open the Spotify app on my iPhone and Ma...
2019-06-13 6:39:02 PM
2019-06-13 6:59:14 PM
FiveInchTaint
Music Fan
2489 Views
3 replies
2 likes

2489 Views
3 replies
2 likes

Changing the order of playlists in iOS

DeviceiPhoneOperating SystemiOS 10 My Question or IssueAs the locked topic from a couple a years ago already said:It doesn,t seem possible on the iOS app to customize the order of you playlists?with edit you can delte or download them and with the 3 ...

mrfart
Music Fan
Device iPhone Operating System iOS 10 My Question or Issue As the locked topic from a couple a years ago already said: It doesn,t seem possible on the iOS app to customize the order of ...
2019-06-13 8:48:46 AM
2019-06-13 5:57:59 PM
mrfart
Music Fan
301 Views
1 replies
0 likes

301 Views
1 replies
0 likes

Unable to create new playlist/use home screen

PlanPremiumCountryUSDeviceiPhone XROperating SystemiOS 12.3.1-up to date My Question or IssueI want to create a new playlist, and am unable. When Spotify opens, the "Home" screen says: "Something went wrong. Have another go?" with a white button that...

user-removed
Visitor
Plan Premium Country US Device iPhone XR Operating System iOS 12.3.1-up to date My Question or Issue I want to create a new playlist, and am unable. When Spoti...
2019-06-13 5:19:05 PM
2019-06-13 5:53:51 PM
sclemons202
Newbie
1071 Views
3 replies
2 likes

1071 Views
3 replies
2 likes

Spotify on iPad Pro not connecting

As of late, Spotify has stopped working on my iPad Pro. I'm able to access my downloaded music, but I can't connect to the internet to download anything new. The most puzzling part about this is the fact that other apps work perfectly fine, while Spo...

EnyaVeridis
Newbie
As of late, Spotify has stopped working on my iPad Pro. I'm able to access my downloaded music, but I can't connect to the internet to download anything new. The most puzzling part about ...
2019-06-13 5:01:25 PM
2019-06-13 5:38:13 PM
user-removed
Not applicable
700 Views
1 replies
1 likes

700 Views
1 replies
1 likes

Audio Normalization Not Working On Imported Music

PlanPremiumCountryGermanyDeviceiPhone 5SOperating SystemiOS 12.2Spotify Version8.5.7.601 My Question or IssueI use Audio Normalization on Normal volume level to prevent distortion from the bass boost of the equalizer. However, when playing music impo...

lorav81
Newbie
Plan Premium Country Germany Device iPhone 5S Operating System iOS 12.2 Spotify Version 8.5.7.601 My Question or Issue I use Audio Normalization on Normal volume level to prevent d...
2019-06-13 5:07:52 PM
650 Views
0 replies
2 likes

650 Views
0 replies
2 likes

New update doesn't let you view songs or its albums properly

Plan - PremiumCountry - Saudi ArabiaDevice - Iphone 8Plus My Question or Issue:Spotify updated by itself and now only shows playlists, artists and albums. How can I view all my songs now, not just liked songs? I also liked that when I liked a random ...

bmendis
Casual Listener
Plan - Premium Country - Saudi Arabia Device - Iphone 8Plus My Question or Issue: Spotify updated by itself and now only shows playlists, artists and albums. How can I view all my so...
2019-06-13 2:10:15 PM
2019-06-13 4:38:06 PM
chaotic0123
Casual Listener
1287 Views
3 replies
7 likes

1287 Views
3 replies
7 likes

Superuser Contribution Lost 2K liked songs with update

As of the update, the "songs" folder has become a playlist called "Liked Songs" (??WHY???). I had about 4K liked songs, and now this playlist is only about 2.5K songs. Where the heck is the rest of my music?

samjustus
Casual Listener
As of the update, the "songs" folder has become a playlist called "Liked Songs" (??WHY???). I had about 4K liked songs, and now this playlist is only about 2.5K songs. Where the heck is ...
2019-06-04 8:09:07 PM
2019-06-13 3:39:25 PM
JakePT
Casual Listener
2018 Views
5 replies
2 likes

2018 Views
5 replies
2 likes

Spotify waiting queue glitch

PlanPremiumCountryNetherlandsDeviceiPhone 7Operating SystemiOS 12 My Question or IssueWhenever I slide/put a song in the waiting queue it doesn’t show the last tune in that waiting list. I can’t interact with the song in any way (can’t remove it from...

Calla1809
Newbie
Plan Premium Country Netherlands Device iPhone 7 Operating System iOS 12 My Question or Issue Whenever I slide/put a song in the waiting queue it doesn’t show the last tune in that ...
2019-06-13 3:14:40 PM
658 Views
0 replies
3 likes

658 Views
0 replies
3 likes

spotify volume to low

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

pissedashell
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-06-13 12:06:19 PM
292 Views
0 replies
1 likes
spotify volume

292 Views
0 replies
1 likes

Superuser Contribution Spotify stays on lock screen and doesn’t auto lock.

I use the iOS timer to stop play as a sleep timer, but when it stops playing the phone stays on and Spotify is glitched. Shows music is playing but nothing is actually playing. Phone just stays on all night.

Kush1020
Newbie
I use the iOS timer to stop play as a sleep timer, but when it stops playing the phone stays on and Spotify is glitched. Shows music is playing but nothing is actually playing. Phone just stays on al...
2019-05-10 7:03:20 PM
2019-06-13 10:43:10 AM
Katerina
Spotify Legend
1700 Views
1 replies
1 likes

1700 Views
1 replies
1 likes

Superuser Contribution Spotify radio not working anymore

Hey! Every time I try to play Spotify radio in any playlist (Pop-Hip Hop, etc) it doesn’t work anymore. I’ve tried it in many different playlists. I’m currently using an iPhone 7. I think it’s started since the last update. Is anyone else having this...

Infamous17
Newbie
Hey! Every time I try to play Spotify radio in any playlist (Pop-Hip Hop, etc) it doesn’t work anymore. I’ve tried it in many different playlists. I’m currently using an iPhone 7. I think it...
2019-06-04 4:01:36 PM
2019-06-13 8:08:20 AM
Peter
Spotify Legend
560 Views
1 replies
0 likes

560 Views
1 replies
0 likes

Downloads not working

PlanPremiumCountryCanadaDeviceIphone 5sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue II was in my car today, listening to playlists that I’ve made for Offline Play, some songs will play but the majority of them will not...

Ronnie98
Casual Listener
Plan Premium Country Canada Device Iphone 5s Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I I was in my car today, listening to playlists that I...
2019-06-13 5:23:43 AM
274 Views
0 replies
0 likes

274 Views
0 replies
0 likes

Ay, what’s going on like?

PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS My Question or Issue Ye. So I’m just listening to music aren’t I, on a music app as you do. And a song can just be like 12 seconds in, or 1 minute in, or whatever and it’ll just skip to the next t...

louistyrer18
Casual Listener
Plan Premium Country UK Device iPhone 8 Operating System iOS My Question or Issue Ye. So I’m just listening to music aren’t I, on a music app as you do. And a song can ...
2019-06-13 4:15:14 AM
2019-06-13 4:30:53 AM
Ronnie98
Casual Listener
499 Views
1 replies
0 likes

499 Views
1 replies
0 likes

iPhone 4S Spotify.

PlanPremiumCountryUnited Kingdom.DeviceiPhone 4S.Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI`m looking into an iPhone 4S and I was wondering if I could be Behind the Lyrics on it. Would it work for the maximum versio...

commute1
Roadie
Plan Premium Country United Kingdom. Device iPhone 4S. Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I`m looking into an iPhone 4S and I was wond...
2019-06-02 9:01:59 PM
2019-06-12 8:38:45 PM
commute1
Roadie
4038 Views
4 replies
0 likes
Behind the lyrics
IOS 7
iOS 8
iOS 9.
iphone
Spotify

4038 Views
4 replies
0 likes

Spotify do not play postcast on my iphone

Hi, i have a problem with Spotify. I am trying to play podcast music on my iphone, and i can't listen, is not working at all. I did reinstall Spotify app, log in, log out but the same problem. How can i solve this? Thank you PlanPremiumCountryChinaDe...

Niiicu
Casual Listener
Hi, i have a problem with Spotify. I am trying to play podcast music on my iphone, and i can't listen, is not working at all. I did reinstall Spotify app, log in, log out but the same problem. How ca...
2019-06-12 11:55:46 AM
2019-06-12 7:56:01 PM
Niiicu
Casual Listener
386 Views
2 replies
0 likes

386 Views
2 replies
0 likes

Superuser Contribution Library

PlanPremiumCountryBelgiumDeviceiPhone XOperating Systemlatest ios My Question or IssueI recently become a spotify premium with my family. But my spotify is different from theirs. If they go to their library they have an overview where they can pick a...

RikCaerels
Newbie
Plan Premium Country Belgium Device iPhone X Operating System latest ios My Question or Issue I recently become a spotify premium with my family. But my spotify is different fr...
2019-06-02 10:23:33 AM
2019-06-12 1:34:56 PM
Peter
Spotify Legend
547 Views
4 replies
3 likes

547 Views
4 replies
3 likes

Superuser Contribution Music was deleted!

I created a new playlist on my computer, logged into my app on my iPhone and didn't see the playlist on my phone. So I deleted the app and and logged back into my account and all my music was gone. ALL OF IT. What gives? How can I solve this? I never...

Estherv13
Newbie
I created a new playlist on my computer, logged into my app on my iPhone and didn't see the playlist on my phone. So I deleted the app and and logged back into my account and all my music was gone. A...
2017-08-02 9:53:07 PM
2019-06-12 12:57:12 PM
Katerina
Spotify Legend
316 Views
2 replies
0 likes

316 Views
2 replies
0 likes

Superuser Contribution I am a paying customer. Why can’t I get any support?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

user-removed
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-06-04 1:39:00 AM
2019-06-12 12:41:08 PM
user-removed
Not applicable
573 Views
5 replies
2 likes

573 Views
5 replies
2 likes

Superuser Contribution Some Songs not available

Hello friends,I have a Problem with my App on my iPhone 7. Some songs are grey because of the explicit filter. I have the german app and there you have to turn on the "Explizite Inhalte erlauben" button. But I can't hear some songs of them.. they're ...

BusterBlader
Newbie
Hello friends, I have a Problem with my App on my iPhone 7. Some songs are grey because of the explicit filter. I have the german app and there you have to turn on the "Explizite Inhalte erlauben" b...
2019-06-04 12:13:23 PM
2019-06-12 11:06:27 AM
Peter
Spotify Legend
324 Views
1 replies
0 likes

324 Views
1 replies
0 likes

Superuser Contribution Spotify’s own playlists aren’t updating

PlanPremiumCountryUnited KingdomDeviceiphone 8 My Question or Issue Hi! Was hoping I could get help with an issue I have on my Spotify account. I tend to listen to a lot of Spotify’s Own playlists, like happy pop hits, all out 00’s etc but they haven...

Megan221093
Casual Listener
Plan Premium Country United Kingdom Device iphone 8 My Question or Issue Hi! Was hoping I could get help with an issue I have on my Spotify account. I ...
2019-06-04 12:06:15 PM
2019-06-12 11:04:08 AM
Megan221093
Casual Listener
483 Views
2 replies
0 likes

483 Views
2 replies
0 likes

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