Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52706 Views
16 replies
36 likes

52706 Views
16 replies
36 likes

Solved!! Liking a song from an album adds entire album to library

Premium PlanU.S.iPhone XSiOS 12.2 When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality of adding songs (that has existed on Spotify for years) is now go...

EvDaGreat
Regular
Premium Plan U.S. iPhone XS iOS 12.2 When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality...
2019-05-20 12:38:04 PM
2019-05-31 9:04:45 PM
Loxer
Community Legend
841 Views
1 replies
1 likes

841 Views
1 replies
1 likes

Weird interface on IPad

Hello, i don’t understand why is Spotify changed my interface. It’s been a while now, and i’m not very comfortable with the new one. It used to be like this : (image from google, not mine) Now it’s like this : The thing is that it constantly switches...

prettylilplant
Newbie
Hello, i don’t understand why is Spotify changed my interface. It’s been a while now, and i’m not very comfortable with the new one. It used to be like this : (image from google...
2019-05-20 10:41:44 AM
2019-05-31 9:02:53 PM
Loxer
Community Legend
824 Views
1 replies
0 likes
“IPad” “Interface”

824 Views
1 replies
0 likes

Can’t find Wi-Fi speaks

Hi, woke up this morning got a push notification from Spotify asked me to log in my account; yes, I was log out without somehow. After logged in, I tried to play music on my Amazon Echo speaker, but failed to do so. I looked for the device list, noth...

54claire
Newbie
Hi, woke up this morning got a push notification from Spotify asked me to log in my account; yes, I was log out without somehow. After logged in, I tried to play music on my Amazon Echo speaker, but ...
2019-05-31 7:01:31 PM
227 Views
0 replies
0 likes

227 Views
0 replies
0 likes

Creating Playlist

I'm an iPhone SE - iOS 12.2 Spotify rocks at letting you add songs to different playlists. But I'm an iTunes girl used to creating a new Playlist and then choosing a series of songs to add in successsion. IS there any way to add songss to a newly cre...

LyricsLady1
Casual Listener
I'm an iPhone SE - iOS 12.2 Spotify rocks at letting you add songs to different playlists. But I'm an iTunes girl used to creating a new Playlist and then choosing a series of songs to add i...
2019-05-30 8:25:23 PM
2019-05-31 5:45:42 AM
Billy-J
Spotify Star
374 Views
3 replies
0 likes

374 Views
3 replies
0 likes

Solved!! Connection

I literally have full bars of data and will be connected to WiFi and sometimes it’ll still won’t say it’s connected even tho it definitely is and I won’t be able to listen to music. PlanFree/PremiumCountryUSADeviceIphone XOperating SystemMost updated...

maddykbunting
Casual Listener
I literally have full bars of data and will be connected to WiFi and sometimes it’ll still won’t say it’s connected even tho it definitely is and I won’t be able to listen to music. Plan Free...
2019-05-29 4:08:14 PM
2019-05-30 12:34:55 AM
Billy-J
Spotify Star
1561 Views
7 replies
0 likes

1561 Views
7 replies
0 likes

Solved!! Spotify Connect only shuffle playing in Free account as of 5/22/19

I have Spotify Free. I use "spotify connect" iphone connecte to my laptop, game console, chrome cast device and etc as a music player. Whenever I connect it still shows my playlist with shuffle play options and absolutely no options to disable that o...

ParentalControl
Composer
I have Spotify Free. I use "spotify connect" iphone connecte to my laptop, game console, chrome cast device and etc as a music player. Whenever I connect it still shows my playlist with shuffle play ...
2019-05-23 9:24:56 PM
2019-05-30 9:30:16 PM
Jᴀᴄᴋ
Roadie
4032 Views
13 replies
0 likes
Shuffle play

4032 Views
13 replies
0 likes

Can’t play certain songs and albums even tho I was able to play them before on the free version

So I just made a Spotify account yesterday and paid via Visa card so before I had the free version I used to listen to this korean singer called Suran her new album I was able to play it obv through shuffle but after I upgraded to premium it seems th...

Aymansaif
Newbie
So I just made a Spotify account yesterday and paid via Visa card so before I had the free version I used to listen to this korean singer called Suran her new album I was able to play it obv through ...
2019-05-30 6:22:00 PM
394 Views
0 replies
0 likes

394 Views
0 replies
0 likes

Solved!! No Auto-Pause

DeviceiPhone8Operating SystemiOS 12 My Question or IssueWhen going on other apps and watching videos and things (such as Snapchat or Instagram), my music doesn't auto pause. Is this normal? I had auto pause when I had spotify on my Samsung Galaxy S7.

ndaley5769
Casual Listener
Device iPhone8 Operating System iOS 12 My Question or Issue When going on other apps and watching videos and things (such as Snapchat or Instagram), my music doesn't auto pause. Is this ...
2019-05-28 11:42:16 PM
2019-05-30 4:26:46 PM
Billy-J
Spotify Star
3063 Views
3 replies
0 likes

3063 Views
3 replies
0 likes

Music stops playing after 20 seconds

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/Premium premium Country Spain Device iPhone Xs (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, ...

SpotyRalf
Casual Listener
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium premium Country Spain Device iP...
2019-05-29 8:59:40 PM
2019-05-30 3:20:19 PM
Billy-J
Spotify Star
2297 Views
5 replies
0 likes

2297 Views
5 replies
0 likes

Keeping downloaded music over a month

I have spotify premium on an iphone. I've heard that if you don't connect to internet for a month, your downloaded music deletes. I'm going to be living in the mountains for 2.5 months. I won't be able to connect my phone to internet, but still payin...

bi10
Newbie
I have spotify premium on an iphone. I've heard that if you don't connect to internet for a month, your downloaded music deletes. I'm going to be living in the mountains for 2.5 months. I won't ...
2019-05-29 7:32:49 PM
2019-05-30 12:44:52 PM
Billy-J
Spotify Star
361 Views
1 replies
0 likes

361 Views
1 replies
0 likes

how to get the new ui?

So beacuse my phones storage was full, i had to delete spotify beacuse it stopped playing offline. So when i reinstalled it and re downloaded my playlist. I saw i had the realy old UI design again, and i dont like it beacuse i was used to the new one...

Daninsko
Casual Listener
So beacuse my phones storage was full, i had to delete spotify beacuse it stopped playing offline. So when i reinstalled it and re downloaded my playlist. I saw i had the realy old UI design again, a...
2019-05-29 7:11:44 PM
2019-05-30 4:57:23 AM
Billy-J
Spotify Star
383 Views
1 replies
0 likes

383 Views
1 replies
0 likes

Superuser Contribution spotify won't work with restrictions

I don't allow my kids to have safari on their devices and spotify used to work fine. Now with the latest update, spotify won't work unless safari is enabled. Is there a way around this?? So frustrating!

WarriorWizard74
Regular
I don't allow my kids to have safari on their devices and spotify used to work fine. Now with the latest update, spotify won't work unless safari is enabled. Is there a way around this?? So frustrati...
2019-05-25 7:45:57 PM
2019-05-28 12:02:39 AM
Billy-J
Spotify Star
3528 Views
6 replies
0 likes

3528 Views
6 replies
0 likes

Superuser Contribution Trouble staying connected to Android TV from iPhone

I have an iPhone and Sony Android TV. I've never had this issue before, but in the past few weeks I am having trouble staying connected to my android TV spotify app. I can connect to the TV w/ the 'Connect to a device', however, I notice that if I do...

katiex73
Casual Listener
I have an iPhone and Sony Android TV. I've never had this issue before, but in the past few weeks I am having trouble staying connected to my android TV spotify app. I can connect to the TV w/ the 'C...
2019-05-20 9:57:06 PM
2019-05-28 5:29:27 PM
katiex73
Casual Listener
931 Views
4 replies
0 likes

931 Views
4 replies
0 likes

Solved!! "blue" shuffle button

PlanFree/PremiumCountryAustraliaDeviceIphone 6Operating System My Question or Issue Can someone please tell me why the shuffle button is showing up in a blue color instead of green on my iphone and I am unable to turn it off? (see attached photos)

Vic_Docker
Casual Listener
Plan Free/Premium Country Australia Device Iphone 6 Operating System My Question or Issue Can someone please tell me why the shuffle button is showing up in a blue col...
2019-05-24 10:57:00 PM
2019-05-28 10:29:28 AM
OneByBoo
Roadie
5355 Views
5 replies
0 likes

5355 Views
5 replies
0 likes

Solved!!Superuser Contribution All filled up but I only have 9,100 songs saved.

I have Spotify premium and currently have 9,100 songs saved but am receiving the all filled up error message. Any help is greatly appreciated!

Ericsvizeny
Regular
I have Spotify premium and currently have 9,100 songs saved but am receiving the all filled up error message. Any help is greatly appreciated!
2019-05-21 3:04:43 AM
2019-05-28 10:16:23 AM
Peter
Spotify Legend
1046 Views
1 replies
0 likes

1046 Views
1 replies
0 likes

Superuser Contribution Remote volume controle - spotify connect - let's get this solved!

How can this still not be solved..?!Play/paus/skip track flows like a charm between various devices regardless of make.Volume controle on remote device is appearently impossible to solve, and nowere is good information on why to be found.It takes mor...

alfrond
Casual Listener
How can this still not be solved..?! Play/paus/skip track flows like a charm between various devices regardless of make. Volume controle on remote device is appearently impossible to solve, and now...
2019-05-05 3:54:30 PM
2019-05-28 9:50:09 AM
Peter
Spotify Legend
1161 Views
3 replies
1 likes
Remote control
remote controle
Spotify Connect Volume Control
Volume Levels

1161 Views
3 replies
1 likes

Superuser Contribution New User Experience - TERRIBLE!

After 3 chat sessions, I finally figured out what's happening with my wife's user interface. And it's even worse than I thought - it's going to propogate to all of us at some point soon!The "new user experience" is horrible. If I want to play John Ma...

socaldrummer
Music Fan
After 3 chat sessions, I finally figured out what's happening with my wife's user interface. And it's even worse than I thought - it's going to propogate to all of us at some point soon! The "...
2019-05-20 7:57:01 PM
2019-05-28 9:36:58 AM
Peter
Spotify Legend
772 Views
1 replies
1 likes

772 Views
1 replies
1 likes

Superuser Contribution Awful 2019 Update

Please can someone please get back to me about what is going on with this new update, all of my recent downloaded songs have disappeared, I can only see a selection of my artists, there is no longer an option to listen to all of my songs on one big p...

flolee
Newbie
Please can someone please get back to me about what is going on with this new update, all of my recent downloaded songs have disappeared, I can only see a selection of my artists, there is no longer ...
2019-05-20 4:36:44 PM
2019-05-28 9:25:31 AM
Peter
Spotify Legend
682 Views
1 replies
5 likes

682 Views
1 replies
5 likes

Superuser Contribution Spotify on Alexa won’t work?

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 12.3 My Question or IssueWhen I try to link my Spotify account to my EchoDot via the Alexa App, it doesn’t seem to work. I can link it with every other music service EXCEPT Spotify, and I’m unab...

nelms_
Newbie
Plan Premium Country USA Device iPhone XR Operating System iOS 12.3 My Question or Issue When I try to link my Spotify account to my EchoDot via the Alexa App, it doesn’t seem to wor...
2019-05-20 4:03:33 AM
2019-05-28 8:29:11 AM
Peter
Spotify Legend
889 Views
1 replies
1 likes

889 Views
1 replies
1 likes

Solved!!Superuser Contribution Can't get premium

So I created a free account on iPhone.Upgraded to premium.Premium works on the laptop but not on iPhone.So I uninstalled app on the iPhoneReinstalledNo joyI can go to the main Spotify webpage on iPhone and it asks if I want to listen via the app.I sa...

Dulce3000
Casual Listener
So I created a free account on iPhone. Upgraded to premium. Premium works on the laptop but not on iPhone. So I uninstalled app on the iPhone Reinstalled No joy I can go to the main Spotify web...
2019-05-20 3:56:38 PM
2019-05-28 8:10:13 AM
Daisy
Spotify Legend
887 Views
3 replies
0 likes

887 Views
3 replies
0 likes

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