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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70925 Views
  • 16 replies
  • 37 likes
  • 70925 Views
  • 16 replies
  • 37 likes

Playback error with Sonos

PlanPremiumCountryUKDevice(iPhone 7 plus)Operating System(iOS 10.) for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the connection to all my Sonos speakers. The sync drops off and I then can’t ...

  • Visitor
  • Plan Premium Country UK Device (iPhone 7 plus) Operating System (iOS 10.)   for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the...
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Local files not downloading on iphone but do on Samsung

I'm on Spotify Preimum, I've got a Samsung S8 and an iPhone SE (I use the iphone to play offline in the car). With both devices connected to my home network I can download local files onto the samsung, but although the iphone can see the files in the...

  • Music Fan
  • I'm on Spotify Preimum, I've got a Samsung S8 and an iPhone SE (I use the iphone to play offline in the car).   With both devices connected to my home network I can download local files onto t...
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

Superuser Contribution Stop with the full screen notifications

I have had to raise this before. I have notifications OFF. So do t notify me. Period. This isn't Rocket science.

  • Casual Listener
  • I have had to raise this before. I have notifications OFF. So do t notify me. Period. This isn't Rocket science.
  • Peter
  • Spotify Legend
  • 533 Views
  • 1 replies
  • 0 likes
  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution hack or bug?

PlanPremiumCountryAustraliaDeviceiPhone XOperating Systemlatest IOS My Question or Issue1. I have been experiencing weird song skipping issues on my spotify app both PC and iPhone and some reason the web player (FIREFOX) tends to pop up in my devices...

  • Newbie
  •   Plan Premium Country Australia Device iPhone X Operating System latest IOS   My Question or Issue 1. I have been experiencing weird song skipping issues on my spotify app both ...
  • Peter
  • Spotify Legend
  • 600 Views
  • 1 replies
  • 1 likes
  • 600 Views
  • 1 replies
  • 1 likes

Logging on.

PlanFree/PremiumCountryI’m unable to get past the privacy part of signing in because I’m not able to press the agree button to continue as it is off my screen?Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android O...

  • Newbie
  • Plan Free/Premium Country I’m unable to get past the privacy part of signing in because I’m not able to press the agree button to continue as it is off my screen? Device (iPhone 8, Samsung Galax...
  • Jᴀᴄᴋ
  • Roadie
  • 505 Views
  • 1 replies
  • 0 likes
  • 505 Views
  • 1 replies
  • 0 likes

Liking a song from an album adds entire album to library

iPhone XSiOS 12.2Premium Plan When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality of adding songs (that has existed on Spotify for years) is now gone a...

  • Music Fan
  • iPhone XS iOS 12.2 Premium Plan   When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality of ad...
  • 426 Views
  • 0 replies
  • 0 likes
  • 426 Views
  • 0 replies
  • 0 likes

Spotify Causing All Media to pause on iOS

PlanPremiumCountryUnited States DeviceiPhone XSOperating SystemiOS 12.2 and 12.1 My Question or IssueWhenever Spotify is open in the background I can’t watch Facebook, YouTube, SnapChat etc videos without it pausing every second causing me to close t...

  • Newbie
  •   Plan Premium Country United States   Device iPhone XS Operating System iOS 12.2 and 12.1   My Question or Issue Whenever Spotify is open in the background I can’t watch F...
  • benmac93
  • Newbie
  • 1154 Views
  • 1 replies
  • 4 likes
  • 1154 Views
  • 1 replies
  • 4 likes

Getting local files to download into playlists on my iphone XR

PlanPremiumCountryUSADeviceIphone XROperating SystemiOS 12.3 My Question or IssueHi. I am having trouble syncing local files from my PC (Windows 10) to the Spotify playlists I have downloaded to my iphone XR. I have about 100 hour-long playlists that...

  • Newbie
  • Plan Premium Country USA Device Iphone XR Operating System iOS 12.3   My Question or Issue Hi. I am having trouble syncing local files from my PC (Windows 10) to the Spotify playlists ...
  • 534 Views
  • 0 replies
  • 0 likes
  • 534 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs work on some playlists but not others

PlanPremiumCountryU.S.Device(iPhone Xs)Operating System(iOS 12) My Question or IssueI recently switched phones. My playlist had several songs (about 100+) that were previously playable and, to this day, are still playable on my old phone (iphone 7). ...

  • Newbie
  • Plan Premium Country U.S. Device (iPhone Xs) Operating System (iOS 12)   My Question or Issue I recently switched phones. My playlist had several songs (about 100+) that were previousl...
  • Peter
  • Spotify Legend
  • 1000 Views
  • 1 replies
  • 0 likes
  • 1000 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to have matching favourite songs on Spotify phone and Spotify laptop???

PlanFreeCountryAusDeviceiPhone (Most recent iOS - 12.2) My Question or IssueI’ve restarted, uninstalled, unfavourited and favourited songs on my phone as an attempt to put it in my favourites but I only have 93 favourited songs on my phone. That is a...

  • Newbie
  • Plan Free Country Aus Device iPhone (Most recent iOS - 12.2)   My Question or Issue I’ve restarted, uninstalled, unfavourited and favourited songs on my phone as an attempt to put it in ...
  • Peter
  • Spotify Legend
  • 1430 Views
  • 1 replies
  • 0 likes
  • favourited songs
    favourites
    missing songs
    Playlists
    songs
  • 1430 Views
  • 1 replies
  • 0 likes

Superuser Contribution Personal Artist page too cluttered due to singly liked songs

My Question or IssueDear Community and Spotify support, I have been asking myself over and over the same question, maybe I oversee the functionality, or maybe its not there, either way I would really like some help?! My problem with spotify functiona...

  • Casual Listener
  • My Question or Issue Dear Community and Spotify support,   I have been asking myself over and over the same question, maybe I oversee the functionality, or maybe its not there, either way I w...
  • Katerina
  • Spotify Legend
  • 1492 Views
  • 3 replies
  • 0 likes
  • Artists Favorites
    Artists list
    artists page
  • 1492 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How do you edit playlists on mobile?

PlanFreeCountryUnited KingdomDevice(iPad mini 2)Operating SystemiOS 12.2 My Question or IssueOn iPad you used to be able to edit playlists by tapping on the three dots in the top right corner and selecting “Edit”. Now on the latest app version it app...

  • Casual Listener
  • Plan Free Country United Kingdom Device (iPad mini 2) Operating System iOS 12.2   My Question or Issue On iPad you used to be able to edit playlists by tapping on the three dots in the...
  • Guido
  • Spotify Legend
  • 8544 Views
  • 1 replies
  • 0 likes
  • 8544 Views
  • 1 replies
  • 0 likes

Recover iOS beta in TestFlight

Hi team,It seems that i have lost the access to the iOS beta in TestFlight. Can you please help recovering it? Thanks !

  • Visitor
  • Hi team, It seems that i have lost the access to the iOS beta in TestFlight. Can you please help recovering it?    Thanks ! 
  • Loxer
  • Community Legend
  • 3095 Views
  • 5 replies
  • 0 likes
  • 3095 Views
  • 5 replies
  • 0 likes

Solved!! Airpods next track feature doesn't do the same thing as the app button

Plan PremiumAustralia Device (iPhone X, Airpods 2) My Question or IssueWhile listening to an album on the Spotify app on the iPhone, if I click the next track button, it goes to the next track on the album (as I would expect it to). However, if I dou...

  • Newbie
  • Plan Premium Australia   Device (iPhone X, Airpods 2)   My Question or Issue While listening to an album on the Spotify app on the iPhone, if I click the next track button, ...
  • Loxer
  • Community Legend
  • 3026 Views
  • 1 replies
  • 0 likes
  • 3026 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Do I have to stay with my phone unlocked to download tracks?

Sorry, but for me it sounds ridiculous. It´s like 10 seconds to download 1 track with full quality, and I have now 5k of tracks to download. What can I do? Stay a whole day (24h) with my phone unlocked to download it? Do we have another sollution?

  • Casual Listener
  • Sorry, but for me it sounds ridiculous. It´s like 10 seconds to download 1 track with full quality, and I have now 5k of tracks to download. What can I do? Stay a whole day (24h) with my phone unlock...
  • Peter
  • Spotify Legend
  • 1710 Views
  • 3 replies
  • 0 likes
  • 1710 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Equaliser does not load automatically

Hello, I am on a iPhone 6 Plus (iOS 12) on a Spotify Premium Plan. I’ve been using Spotify Premium for 1 full month (woohoo). However, lately I have realised that my equaliser does not load automatically. When I start to play music, I cannot hear the...

  • Casual Listener
  • Hello, I am on a iPhone 6 Plus (iOS 12) on a Spotify Premium Plan. I’ve been using Spotify Premium for 1 full month (woohoo). However, lately I have realised that my equaliser does not load automatic...
  • Guido
  • Spotify Legend
  • 788 Views
  • 1 replies
  • 0 likes
  • 788 Views
  • 1 replies
  • 0 likes

BRING BACK THE OLD RADIO

Spotify radio used to create a random set of songs that was based on the original song/album/artist that it was started from. Then you could tailor the music that was delivered by liking or disliking songs that it delivered to you. Where did that go?...

  • Regular
  • Spotify radio used to create a random set of songs that was based on the original song/album/artist that it was started from. Then you could tailor the music that was delivered by liking or disliking...
  • Jᴀᴄᴋ
  • Roadie
  • 796 Views
  • 1 replies
  • 2 likes
  • 796 Views
  • 1 replies
  • 2 likes

Spotify with CarPlay and Apple Watch

Hello, I’m a Spotify Premium user on an iPhone 7 Plus with latest iOS updates. I also own an Apple Watch 3 with the Spotify app installed on it. One of the great things about the Apple Watch Spotify app is that when Spotify is playing on my phone I c...

  • Casual Listener
  • Hello, I’m a Spotify Premium user on an iPhone 7 Plus with latest iOS updates. I also own an Apple Watch 3 with the Spotify app installed on it.  One of the great things about the Apple Watch S...
  • 1608 Views
  • 0 replies
  • 1 likes
  • 1608 Views
  • 0 replies
  • 1 likes

Superuser Contribution Can’t search up accounts on mobile

For example I’ll type in my friends username on Spotify and his name will show up in the search but when I press it, it says Spotify can’t open this link on this device and this has been an ongoing issue.im using Spotify on a iPhone XR by the way

  • Newbie
  • For example I’ll type in my friends username on Spotify and his name will show up in the search but when I press it, it says Spotify can’t open this link on this device and this has been an ongoing i...
  • Daisy
  • Spotify Legend
  • 610 Views
  • 1 replies
  • 0 likes
  • iOS
    Searching up people
  • 610 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't connect to Facebook and find Friends

PlanPremiumCountryPolandDeviceiPhone 8Operating SystemiOS 10 My Question or IssueI think my Spotify account is or was connected with my Facebook at some point, but now I can't restore that connection. Nonetheless I've never been able to find Spotify ...

  • Casual Listener
  • Plan Premium Country Poland Device iPhone 8 Operating System iOS 10   My Question or Issue I think my Spotify account is or was connected with my Facebook at some point, but now I can'...
  • Guido
  • Spotify Legend
  • 612 Views
  • 1 replies
  • 0 likes
  • 612 Views
  • 1 replies
  • 0 likes