Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
Rastereyes
Casual Listener
81154 Views
19 replies
37 likes

81154 Views
19 replies
37 likes

Canvases

PlanPremiumCountrySaudi Arabia DeviceiPhone XS Operating SystemiOS 12.3.1 My Question or IssueAre canvases available in Saudi Arabia? I've turned them on in the settings but they never show.

Fakher_a
Newbie
Plan Premium Country Saudi Arabia Device iPhone XS Operating System iOS 12.3.1 My Question or Issue Are canvases available in Saudi Arabia? I've turned them on in...
2019-05-24 8:44:35 PM
2019-05-25 4:55:03 PM
slavan
Music Fan
1506 Views
1 replies
0 likes

1506 Views
1 replies
0 likes

Superuser Contribution Spotify doesn't connect to SONOS speakers when on shuffle

PlanPremiumDeviceiPhone XOperating SystemiOS 12.3 I have two Play 1 Sonos speakers (in a stereo pair) and I can't connect to them via Spotify. They show up in the devices list and when i tap on them it just tries to connect for 10 seconds and then st...

Oneluke
Casual Listener
Plan Premium Device iPhone X Operating System iOS 12.3 I have two Play 1 Sonos speakers (in a stereo pair) and I can't connect to them via Spotify. They show up in the devices list and ...
2019-05-18 4:53:43 PM
2019-05-25 1:53:29 PM
Oneluke
Casual Listener
12119 Views
3 replies
4 likes
speaker

12119 Views
3 replies
4 likes

Superuser Contribution Why do I get a new UI on iOS when I go premium?

Why do I get a new UI on iOS when I go premium? When I have the free version of Spotify I have a much better look in the iOS app. But when I get premium, it takes the look away and is replaced with a much worse appearance. Does anyone know why? Attac...

robertfrank
Newbie
Why do I get a new UI on iOS when I go premium? When I have the free version of Spotify I have a much better look in the iOS app. But when I get premium, it takes the look away and is replaced with a...
2019-05-18 9:58:49 PM
2019-05-25 1:09:48 PM
Peter
Spotify Legend
966 Views
1 replies
0 likes

966 Views
1 replies
0 likes

Superuser Contribution Daily Mix

Plan PremiumCountry USA Device: (iPhone xs max)Operating System: (iOS 10) My Question or Issue: I love the Daily Mix Option, but lately, after a certain number of songs my playlist will just stop, I can't pull up to refresh and get more songs, it jus...

ashbabe
Regular
Plan Premium Country USA Device: (iPhone xs max) Operating System: (iOS 10) My Question or Issue: I love the Daily Mix Option, but lately, after a ce...
2019-05-02 5:31:15 PM
2019-05-25 10:08:14 AM
Peter
Spotify Legend
3234 Views
10 replies
0 likes

3234 Views
10 replies
0 likes

Superuser Contribution Recommended Songs

PlanPremiumCountryTurkeyDeviceiPhone XOperating SystemiOS 12.3 My Question or Issue I have a playlist which contains Turkish and English songs. But the recommended songs section is always suggest Turkish songs. (refresh does not work, it keeps recomm...

BurakGokcen
Casual Listener
Plan Premium Country Turkey Device iPhone X Operating System iOS 12.3 My Question or Issue I have a playlist which contains Turkish and English songs. But the recommende...
2019-05-18 12:32:43 PM
2019-05-25 9:53:07 AM
Peter
Spotify Legend
920 Views
1 replies
0 likes

920 Views
1 replies
0 likes

Superuser Contribution Daily mixes won’t play

Plan PremiumCountry Australia Device iPhone XOperating System iOS 12.2 (Issue is persistent on Windows 10 also) My Question or Issue My daily mixes won’t play. I get ‘an error occurred’ message whenever I attempt to play them. This has been happening...

Melanieseeley
Casual Listener
Plan Premium Country Australia Device iPhone X Operating System iOS 12.2 (Issue is persistent on Windows 10 also) My Question or Issue My daily mixe...
2019-05-18 12:28:52 PM
2019-05-25 9:07:39 AM
Melanieseeley
Casual Listener
963 Views
2 replies
0 likes

963 Views
2 replies
0 likes

Chanson s’arrete À la moitié

premiumfrance DeviceIphone XS depuis hier soir, quand je lance une playlist, la chanson que j’écoute joue pendant 30s à 1mn et passe directement à la suivante alors que le morceau n’est pas fini. J’ai essayé de fermer l’app, desinstaller l’app, faire...

Sarah103
Newbie
premium france Device Iphone XS depuis hier soir, quand je lance une playlist, la chanson que j’écoute joue pendant 30s à 1mn et passe directement à la suivante alors que ...
2019-05-25 8:53:28 AM
370 Views
0 replies
0 likes

370 Views
0 replies
0 likes

Superuser Contribution Album Art Background Color

PlanPremiumCountryTurkeyDeviceiPhone XOperating SystemiOS 12.3 My Question or Issue When I run the application and swipe up the song which I listened previous time, background color is always stay as black. After that the background color of the next...

BurakGokcen
Casual Listener
Plan Premium Country Turkey Device iPhone X Operating System iOS 12.3 My Question or Issue When I run the application and swipe up the song which I listened previous tim...
2019-05-18 12:15:56 PM
2019-05-25 8:41:50 AM
Peter
Spotify Legend
4083 Views
1 replies
0 likes

4083 Views
1 replies
0 likes

Superuser Contribution Spotify Plays when I lock my iphone

If I pause Spotify on my iPhone XS (Latest version of iOS and spotify) the music stops. Then whenever I hit the lock button on the right side of the phone the music starts playing again? So I have to exit the spotify app every time which is incredibl...

MattNZ11
Casual Listener
If I pause Spotify on my iPhone XS (Latest version of iOS and spotify) the music stops. Then whenever I hit the lock button on the right side of the phone the music starts playing again? So I have to...
2019-04-08 2:44:42 AM
2019-05-25 8:36:07 AM
Peter
Spotify Legend
17238 Views
21 replies
25 likes

17238 Views
21 replies
25 likes

Superuser Contribution Save podcasts to listen later?

Hey there, People send me podcasts sometimes that I want to save and listen to later. At the moment I seem to be unable to make a playlist with podcasts. I know I can add them to the queue, but that is not what I am looking for since that I need to l...

maartenh
Casual Listener
Hey there, People send me podcasts sometimes that I want to save and listen to later. At the moment I seem to be unable to make a playlist with podcasts. I know I can add them to the queue, but that ...
2019-05-18 10:16:44 AM
2019-05-25 8:25:28 AM
Peter
Spotify Legend
1693 Views
1 replies
6 likes

1693 Views
1 replies
6 likes

Downloaded songs not playing

Hey, Random downloaded songs on my iPhone have suddenly stopped playing. I mainly listen to playlists and almost every other song freezes at the beginning and doesn’t play unless I have internet access even if it is downloaded and has played fine bef...

Olie2012
Casual Listener
Hey, Random downloaded songs on my iPhone have suddenly stopped playing. I mainly listen to playlists and almost every other song freezes at the beginning and doesn’t play unless I have internet acce...
2019-05-22 9:01:14 AM
2019-05-25 7:55:21 AM
Billy-J
Spotify Star
2622 Views
1 replies
0 likes

2622 Views
1 replies
0 likes

PS4 not appearing on devices available

I have been stumped on this for days and after googling and tinkering I’m still no closer. Essentially about a week ago Spotify was working fine and I was able to play it through my phone on my PS4 without a problem. However one night I disconnected ...

emmettesd123
Newbie
I have been stumped on this for days and after googling and tinkering I’m still no closer. Essentially about a week ago Spotify was working fine and I was able to play it through my phone on my PS4 w...
2019-05-24 7:43:51 PM
343 Views
0 replies
1 likes

343 Views
0 replies
1 likes

Music type changing automatically

Whenever i play a music, playlist etc after first song clasical musics playing aotomatically. They are always looking like next song how can i fix thatjPlanPremiumCountryTurkeyDeviceIphone 6sOperating System(iOS 10, My Question or Issue

Letransi
Newbie
Whenever i play a music, playlist etc after first song clasical musics playing aotomatically. They are always looking like next song how can i fix thatj Plan Premium Country Turkey Device Ipho...
2019-05-24 5:37:44 PM
282 Views
0 replies
0 likes

282 Views
0 replies
0 likes

When I finished call on the phone with bluetooth, Spotify switch automatically from pc to phone.

PlanPremiumDevice(iPhone, Macbook Pro)Operating System(iOS 10, macOS Mojave) My Question or IssueI listen Spotify on my pc. Also Spotify open on my phone. My phone is connected bluetooth headphone already. I make a phone call. As I speak on the phone...

das_krokodile
Casual Listener
Plan Premium Device (iPhone, Macbook Pro) Operating System (iOS 10, macOS Mojave) My Question or Issue I listen Spotify on my pc. Also Spotify open on my phone. My phone is conne...
2019-04-03 7:09:06 PM
2019-05-24 3:56:36 PM
bwarren97
Regular
699 Views
2 replies
0 likes

699 Views
2 replies
0 likes

[Carplay] Library displays limited items

PlanPremiumCountryUSDeviceiPhone SECarplay Mazda 3Operating SystemiOS 12.3 My Question or IssueWhen using Spotify in Carplay in my Mazda 3, everything in my library seems to be limited. For example, let's say I have 20 playlists saved. But when using...

mas6pwj_-hdx
Casual Listener
Plan Premium Country US Device iPhone SE Carplay Mazda 3 Operating System iOS 12.3 My Question or Issue When using Spotify in Carplay in my Mazda 3, everything in my library seems t...
2019-05-24 2:57:59 PM
314 Views
0 replies
0 likes

314 Views
0 replies
0 likes

Superuser Contribution Bluesound node 2i

NorwayNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Window...

user-removed
Visitor
NorwayNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9,...
2019-05-07 5:14:21 PM
2019-05-24 2:26:59 PM
Peter
Spotify Legend
1863 Views
4 replies
0 likes

1863 Views
4 replies
0 likes

Superuser Contribution Weekly playlists keep suggesting songs I don't like?

PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid Oreo My Question or IssueRecently I've had a song that keeps popping up on my weekly playlists in spite of the fact that I keep hitting 'dislike' when it comes up. I found an older thread that...

Unclegrunkle
Casual Listener
Plan Premium Country USA Device Moto G6 Operating System Android Oreo My Question or Issue Recently I've had a song that keeps popping up on my weekly playlists in spite of the ...
2019-05-18 1:36:57 AM
2019-05-24 2:19:58 PM
Peter
Spotify Legend
654 Views
1 replies
0 likes

654 Views
1 replies
0 likes

When offline the swipe right motion on album tracks does not work as expected

Reading https://community.spotify.com/t5/Ongoing-Issues/Reporting-a-bug-How-does-this-work/idi-p/908157, I went and found an existing thread https://community.spotify.com/t5/iOS-iPhone-iPad/Queue-swipe-won-t-work-offline/m-p/4329776, yet it seems bot...

6chars
Casual Listener
Reading https://community.spotify.com/t5/Ongoing-Issues/Reporting-a-bug-How-does-this-work/idi-p/908157, I went and found an existing thread https://community.spotify.com/t5/iOS-iPhone-iPad/Queue-swi...
2019-05-24 12:14:07 PM
263 Views
0 replies
0 likes

263 Views
0 replies
0 likes

Superuser Contribution Podcasts aren’t updating after may 11th

Now I don’t know if this is normal but when i get on the app my podcasts aren’t being regularly updated and even when i look it up on safari and try to play it, it just plays the latest episode in the library

Sunglassesman
Casual Listener
Now I don’t know if this is normal but when i get on the app my podcasts aren’t being regularly updated and even when i look it up on safari and try to play it, it just plays the latest episode in th...
2019-05-17 8:01:53 AM
2019-05-24 10:56:24 AM
Peter
Spotify Legend
613 Views
1 replies
0 likes

613 Views
1 replies
0 likes

Superuser Contribution Spotify iOS app skips in the middle of the song

PlanPremiumDeviceiPhone XOperating SystemiOS10 My Question or IssueI have subscribed to a public playlist called Beast Mode and everytime I play the song “Wow” by Post Malone in that playlist, it would skip to the next song in the middle of the song ...

erwinrosli
Casual Listener
Plan Premium Device iPhone X Operating System iOS10 My Question or Issue I have subscribed to a public playlist called Beast Mode and everytime I play the song “Wow” by Post Malone in ...
2019-05-09 7:37:22 AM
2019-05-24 10:47:56 AM
Peter
Spotify Legend
1312 Views
3 replies
0 likes

1312 Views
3 replies
0 likes

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