Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
71310 Views
16 replies
37 likes

71310 Views
16 replies
37 likes

No song selection on Apple Watch 3

PlanPremiumCountryNetherlandsDeviceiPhone 7, Apple Watch 3Operating SystemUp to date My Question or IssueEver since the spotify app released for the Apple Watch, I've been waiting for a way to select a specific song in a playlist, rather than just th...

Floris1999
Casual Listener
Plan Premium Country Netherlands Device iPhone 7, Apple Watch 3 Operating System Up to date My Question or Issue Ever since the spotify app released for the Apple Watch, I've been wa...
2019-04-19 8:58:46 PM
2019-04-22 7:38:15 PM
Billy-J
Spotify Star
654 Views
3 replies
0 likes

654 Views
3 replies
0 likes

Some songs from artist can’t be found nor played

PremiumHong Kong Device(iPhone XS Max)Operating System(IOS 12.2) I tried to find some songs on Spotify but I can’t In the last few weeks, I’ve downloaded songs from Twice and Itzy and I could freely listen, but this week I couldn’t seem to find a few...

ShayyyD
Newbie
Premium Hong Kong Device (iPhone XS Max) Operating System (IOS 12.2) I tried to find some songs on Spotify but I can’t In the last few weeks, I’ve down...
2019-04-22 5:46:19 PM
324 Views
0 replies
0 likes

324 Views
0 replies
0 likes

Stranger things mode

I am trying to use the stranger things mode and nothing is working! My phone is updated and my Spotify is updated as well! I have tried restarting the app and restarting the phone and nothing! I have tried to official stranger things playlist and oth...

Keke0819
Casual Listener
I am trying to use the stranger things mode and nothing is working! My phone is updated and my Spotify is updated as well! I have tried restarting the app and restarting the phone and nothing! I have...
2019-04-11 7:16:15 PM
2019-04-22 5:33:55 PM
Keke0819
Casual Listener
822 Views
2 replies
0 likes

822 Views
2 replies
0 likes

Album showing as available but won’t play

PlanPremiumCountryUK DeviceiPhone 8 Plus Operating SystemiOS 12.2 My Question or Issuehttps://open.spotify.com/album/1vj2FFfT9lt4C0JTfnwCoz The above album is showing but will not play. My son loves the soundtrack so afix would be great.

JC10001
Newbie
Plan Premium Country UK Device iPhone 8 Plus Operating System iOS 12.2 My Question or Issue https://open.spotify.com/album/1vj2FFfT9lt4C0JTfnwCoz The a...
2019-04-22 7:43:32 AM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

iOS Spotify App Remote SDK Feature - setQueueTo(trackURIs:)

The only mechanism the Spotify App Remote uses to manage the user's Spotify queue is enqueueTrackURI(callback:). I would like an API method to set the queue to an array of track IDs, deleting whatever queue is currently in place. This would make the ...

Kaminsk13
Regular
The only mechanism the Spotify App Remote uses to manage the user's Spotify queue is enqueueTrackURI(callback:). I would like an API method to set the queue to an array of track IDs, deleting whateve...
2019-04-22 3:36:29 AM
448 Views
0 replies
1 likes

448 Views
0 replies
1 likes

Music not saving

Hey guys since a couple weeks when i save songs on my Iphone they dont save on my pc,and thr same when i save them on my pc they dont show in my phone ?

GPavlov
Casual Listener
Hey guys since a couple weeks when i save songs on my Iphone they dont save on my pc,and thr same when i save them on my pc they dont show in my phone ?
2019-04-21 7:21:58 PM
2019-04-21 8:32:30 PM
AFFalcons
Casual Listener
264 Views
1 replies
0 likes

264 Views
1 replies
0 likes

I cant find the offline mode option

PlanPremiumCountryUsaDeviceiPhone xrOperating SystemiOS 12 My Question or Issue i cant find i the offline mode on my iphone x

normalwhat
Casual Listener
Plan Premium Country Usa Device iPhone xr Operating System iOS 12 My Question or Issue i cant find i the offline mode on my iphone x
2019-04-21 6:03:41 PM
2019-04-21 6:15:12 PM
normalwhat
Casual Listener
357 Views
1 replies
0 likes

357 Views
1 replies
0 likes

Issue with random song playing and I can't change song.

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12 My Question or IssueWhen I listen to a play list or Music made for me, it will stop the song im listening too and play a randon song that is not on the list. But when I try to turn off the son...

MomOfBoys2
Newbie
Plan Premium Country USA Device iPhone 7 Operating System iOS 12 My Question or Issue When I listen to a play list or Music made for me, it will stop the song im listening too and pl...
2019-04-21 1:25:22 AM
926 Views
0 replies
1 likes

926 Views
0 replies
1 likes

if you forget a device on spotify does it log you out?

My Question or IssueHello, if you forget a device on the iOS App does that automatically log that device out of Spotify? I can’t find any information on the the internet relating to this!

Victoriaet
Newbie
My Question or Issue Hello, if you forget a device on the iOS App does that automatically log that device out of Spotify? I can’t find any information on the the inter...
2019-04-20 10:28:04 PM
1639 Views
0 replies
1 likes

1639 Views
0 replies
1 likes

List of Artists disappeared, and liked songs not grouped by Artist

You used to be able to see list of all artists whom you have liked a song. Now you can only see Artists who you have clicked 'following' Also, my liked songs are no longer grouped by Artist. You can only sort by date added or title. To be honest I'm ...

ktobin1
Newbie
You used to be able to see list of all artists whom you have liked a song. Now you can only see Artists who you have clicked 'following' Also, my liked songs are no longer groupe...
2019-03-22 2:26:48 AM
2019-04-20 3:20:55 PM
ledzep5
Newbie
1715 Views
3 replies
18 likes

1715 Views
3 replies
18 likes

[iOS] display stays on

PlanPremiumCountryDEDeviceiPhone SEOperating SystemiOS 10 My Question or IssueHey,when I use the Spotify app, the display stays on when the phone is locked, even if there is no music playing. Steps to reproduce (steps in parentheses not necessarily n...

PhilPhonic
Newbie
Plan Premium Country DE Device iPhone SE Operating System iOS 10 My Question or Issue Hey, when I use the Spotify app, the display stays on when the phone is locked, even if there i...
2019-04-20 11:21:48 AM
391 Views
0 replies
0 likes

391 Views
0 replies
0 likes

Spotify Stuck on "Waiting to Download" Even After Local Files Have Downloaded

I created a seperate playlist in order to download my local files from my computer and I've managed to get all the songs I wanted to download but after they have all finished downloading (all have a green arrow underneath them) it still indicates tha...

thehyrule97
Newbie
I created a seperate playlist in order to download my local files from my computer and I've managed to get all the songs I wanted to download but after they have all finished downloading (all have a ...
2019-04-20 8:20:54 AM
1077 Views
0 replies
0 likes

1077 Views
0 replies
0 likes

Video playback error on phone

I’m getting a video playback error based on my location. I’ve uninstalled the app. I’ve restarted my phone. And I’ve reinstalled the app. I’ve checked the website to make sure that my country is USA. It still does not workPlan PremiumCountry USA Devi...

125449957
Newbie
I’m getting a video playback error based on my location. I’ve uninstalled the app. I’ve restarted my phone. And I’ve reinstalled the app. I’ve checked the website to make sure that my country is USA....
2019-04-20 7:37:55 AM
304 Views
0 replies
0 likes

304 Views
0 replies
0 likes

“Something went wrong” Help!!!

Music plays for 10 seconds and stops and I can’t searchh anything up or look on the hone screen I can only see my library section. It did this yesterday than worked for a few hours and is doing it again now. I’ve reset my phone and reinstalled Spotif...

Johnklastow
Newbie
Music plays for 10 seconds and stops and I can’t searchh anything up or look on the hone screen I can only see my library section. It did this yesterday than worked for a few hours and is doing it ag...
2019-04-20 6:45:10 AM
701 Views
0 replies
0 likes

701 Views
0 replies
0 likes

Voice control

PlanPremium familyCountryUSADevice(iPhone XS MAXM and ipad air.Operating System(iOS 12.1 ? My Question or IssueI added a family member to my account. They downloaded the Spotify app simultaneously on an iPhone XS max and an older iPad air. There is n...

Cwc87
Newbie
Plan Premium family Country USA Device (iPhone XS MAXM and ipad air. Operating System (iOS 12.1 ? My Question or Issue I added a family member to my account. They downloaded the Spot...
2019-04-20 5:46:19 AM
767 Views
0 replies
0 likes

767 Views
0 replies
0 likes

[iPhone 5] Spotify says 'No Internet Connection' with full service on mobile.

Spotify keeps giving the error of "No internect connection" or "Spotify is offline" even when I have plenty of cell signal (4G/LTE). I have a Premium subscription in the US on an iPhone 5 (OS 11.3.1). This has been happening for a number of weeks and...

Sav512
Newbie
Spotify keeps giving the error of "No internect connection" or "Spotify is offline" even when I have plenty of cell signal (4G/LTE). I have a Premium subscription in the US on an iPhone 5 (OS 11.3.1)...
2019-04-19 11:22:43 PM
2019-04-20 2:30:43 AM
Loxer
Community Legend
701 Views
1 replies
0 likes

701 Views
1 replies
0 likes

Two ipads. Separate music downloaded.

None of the below information is required. However, the more you provide the easier it will be for us to try and helpCountryU.K.DeviceIpadOperating SystemIOS My Question or IssueIs it possible for a premium subscription to use two ipads with separate...

Dinghysailor1
Newbie
None of the below information is required. However, the more you provide the easier it will be for us to try and help Country U.K. Device Ipad Operating System IOS My Question or Issue...
2019-04-19 12:13:01 AM
2019-04-20 2:27:36 AM
Loxer
Community Legend
538 Views
1 replies
0 likes

538 Views
1 replies
0 likes

Loging in

Hi, I am currently using free Spotify and have been doing so for the past 2 years on my PC and iPhone 7 Plus. Recently, I went on holiday to Vietnam for 12 days and the first thing I noticed when I tried to open Spotify on my first day there, is that...

martian901666
Casual Listener
Hi, I am currently using free Spotify and have been doing so for the past 2 years on my PC and iPhone 7 Plus. Recently, I went on holiday to Vietnam for 12 days and the first thing I noticed when I t...
2019-04-19 9:37:58 PM
430 Views
0 replies
0 likes

430 Views
0 replies
0 likes

Songs Skip, Pause, or play random artist/playlist

This has been happening for the past 2-3 months, but it has not been a big issue until now. My music is skipping, pausing, and/or playing some random artist that I've never looked up on both my mobile device and my laptop (this happens whether i have...

maggiedominguez
Newbie
This has been happening for the past 2-3 months, but it has not been a big issue until now. My music is skipping, pausing, and/or playing some random artist that I've never looked up on both my mobil...
2019-04-19 9:17:22 PM
449 Views
0 replies
0 likes

449 Views
0 replies
0 likes

Spotify not playing in Car

PlanPremiumCountryUSADeviceiPhone 7 PlusOperating SystemiOS 12.2 My Question or IssueSpotify will not play via Bluetooth or charging cable conncection in my 2015 Fiat. It will show the srub icon bar moving as if it is playing but it will not have aud...

KnowledgeGap
Newbie
Plan Premium Country USA Device iPhone 7 Plus Operating System iOS 12.2 My Question or Issue Spotify will not play via Bluetooth or charging cable conncection in my 2015 Fiat. It wil...
2019-04-19 9:11:43 PM
819 Views
0 replies
1 likes

819 Views
0 replies
1 likes

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