Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70925 Views
16 replies
37 likes

70925 Views
16 replies
37 likes

Songs have to be double clicked?

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 10My Question or Issuesince the newest app update on, I want to say Sunday, my Spotify has become basically unusable on iOS. Clicking on a song on my phone doesn’t play the song. It just stops pla...

hefightabear
Regular
Plan Premium Country US Device iPhone 8 Operating System iOS 10 My Question or Issue since the newest app update on, I want to say Sunday, my Spotify has become basically unusable on iOS.&nb...
2019-04-03 3:48:23 PM
2019-04-15 12:14:52 PM
Loxer
Community Legend
2619 Views
9 replies
2 likes

2619 Views
9 replies
2 likes

Songs keep skipping - urgent

Hi I have a premium subscription and use Spotify playlists for my classes (I’m an pilates jnteuctor). The playlists seem to be working ok now but they have randomally starting skipping songs (playing about 10 seconds and then playing 10 seconds of an...

Emmah2
Casual Listener
Hi I have a premium subscription and use Spotify playlists for my classes (I’m an pilates jnteuctor). The playlists seem to be working ok now but they have randomally starting skipp...
2019-04-14 9:41:11 AM
2019-04-14 9:30:31 PM
Loxer
Community Legend
693 Views
3 replies
0 likes

693 Views
3 replies
0 likes

Liked one song, but whole album added to library

PlanPremiumCountryGermany DeviceiPhone X / iPad ProOperating SystemiOS 12.2 My Question or IssueWhen I favorite/like/add one song to my library and then go to Library > Albums, the whole album is displayed there, even though I just liked one song of ...

user-removed
Visitor
Plan Premium Country Germany Device iPhone X / iPad Pro Operating System iOS 12.2 My Question or Issue When I favorite/like/add one song to my library and then go to Library ...
2019-04-14 8:25:22 PM
320 Views
0 replies
0 likes
bug

320 Views
0 replies
0 likes

Update 8.5.0.833 won’t play via Airplay on iOS

Plan: PremiumCountry: USA Devices: iPhone and iPad ProOperating System: iOS 12.1.x Since updating to Spotify 8.5, the music stops playing over Airplay devices after a brief second of sound, but the “play” / progress indicator / song count continues t...

mu-tron-kid
Casual Listener
Plan: Premium Country: USA Devices: iPhone and iPad Pro Operating System: iOS 12.1.x Since updating to Spotify 8.5, the music stops playing over Airplay devic...
2019-04-14 5:42:20 PM
779 Views
0 replies
0 likes

779 Views
0 replies
0 likes

Equalizer stop working

PlanPremiumMéxico DeviceiPhone XOperating SystemiOS 12.2 In the recent app update 8.5.0.833 the equalizer stop working when you close the app. It looks like it is on the way you left it, but it sounds like the Flat mode, to fix it you need to select ...

Djnewyorch
Newbie
Plan Premium México Device iPhone X Operating System iOS 12.2 In the recent app update 8.5.0.833 the equalizer stop working when you close the app. It looks like it is on the w...
2019-04-09 3:12:50 AM
2019-04-14 1:27:33 AM
Loxer
Community Legend
616 Views
1 replies
0 likes

616 Views
1 replies
0 likes

Random in 'Liked Songs' same every time.

PlanPremium CountryUSA DeviceiPad Pro (MU1U2LL/A)Operating SystemiOS 12.1.4 My Question or IssueEvery time I play my new 'Liked Songs' playlist on random I get the same songs in the same order. It's maddening. Please help. I have thousands of songs i...

End3r
Casual Listener
Plan Premium Country USA Device iPad Pro (MU1U2LL/A) Operating System iOS 12.1.4 My Question or Issue Every time I play my new 'Liked Songs' playlist on random I get ...
2019-04-11 12:10:31 AM
2019-04-14 1:25:52 AM
Loxer
Community Legend
1285 Views
1 replies
1 likes

1285 Views
1 replies
1 likes

Solved!! Not receiving any notifications

PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueI activated all possible notifications in the respective tab, in particular the "New Music" and "Concert" ones as these are the ones I'm particularly interested in. However...

Tork-
Newbie
Plan Premium Country Device iPhone 8 Operating System iOS 12.2 My Question or Issue I activated all possible notifications in the respective tab, in particular the "New Music"...
2019-04-12 3:17:32 PM
2019-04-14 1:21:44 AM
Loxer
Community Legend
2358 Views
1 replies
1 likes
Notifications
pop up
push

2358 Views
1 replies
1 likes

Solved!! Cannot change profile/display name?

My current Spotify display name is just a sequence of numbers. Is there any way I can change this?

Kaminsk13
Regular
My current Spotify display name is just a sequence of numbers. Is there any way I can change this?
2019-04-13 12:26:29 AM
2019-04-13 12:51:06 AM
AppleG
Composer
678 Views
1 replies
0 likes

678 Views
1 replies
0 likes

Battery drain-iphone 7

Hello battery is going down very fast when I’m using Spotify. What can I do?

user-removed
Visitor
Hello battery is going down very fast when I’m using Spotify. What can I do?
2019-04-13 11:10:48 PM
2019-04-13 12:26:56 AM
Billy-J
Spotify Star
972 Views
1 replies
0 likes

972 Views
1 replies
0 likes

Personal music on iPhone not showing on Spotify

PremiumUSA DeviceiPhone XOperating SystemiOS 12.2 My Question or Issue I used to have a section in my playlists called "Music on this Device" (or similar). Basically it was a link to all of my iTunes playlists and content and I could play it on Spoti...

efbenzal
Newbie
Premium USA Device iPhone X Operating System iOS 12.2 My Question or Issue I used to have a section in my playlists called "Music on this Device" (or similar). ...
2019-04-13 5:58:21 PM
369 Views
0 replies
0 likes

369 Views
0 replies
0 likes

Unable to view Length / Run-Time of Albums

Ever since the most recent iOS update, I can no longer see the run time / length of albums. Is it hiding somewhere else? Would be nice to see how long an album is so I can know whether or not I have time to listen to it uninterrupted...

SwishTurner
Regular
Ever since the most recent iOS update, I can no longer see the run time / length of albums. Is it hiding somewhere else? Would be nice to see how long an album is so I can know whether or no...
2019-03-24 4:04:34 AM
2019-04-13 5:13:45 AM
Reubensangwich
Regular
1949 Views
1 replies
7 likes

1949 Views
1 replies
7 likes

Queue is completely broken on multiple devices

My Spotify "next in queue" has experienced a glitch I have never experienced before. It is fixed on a single playlist and will not change. I can play any single song from anywhere on my library, but the next song will always be the next in the order ...

jaydonlevitt
Newbie
My Spotify "next in queue" has experienced a glitch I have never experienced before. It is fixed on a single playlist and will not change. I can play any single song from anywhere on my library,...
2019-04-12 6:06:22 PM
2019-04-12 9:43:50 PM
yogaletty
Newbie
844 Views
1 replies
0 likes

844 Views
1 replies
0 likes

Solved!! HELP: Freezing songs on Playstation

My music keeps freezing after approx. 3 secs on my PS4. I am able to play music on my laptop but if I try to play through PS4, it freezes. I have lowered my MTU, deleted and reinstalled, even logged out of each device... Nothing is working. Please he...

rhiggins1704
Casual Listener
My music keeps freezing after approx. 3 secs on my PS4. I am able to play music on my laptop but if I try to play through PS4, it freezes. I have lowered my MTU, deleted and reinstalled, even logged ...
2019-02-11 8:14:17 PM
2019-04-12 9:25:51 PM
rhiggins1704
Casual Listener
3522 Views
2 replies
1 likes

3522 Views
2 replies
1 likes

Music Won't Stay Paused With Headphone's In

I recently downloaded the new version of Spotify on 4/12/19 to my windows desktop and the music will not stay paused as long as my headphones are plugged in. This is driving me insane, someone please help! I have uninstalled, re-downloaded a bunch, r...

lsteinbe
Casual Listener
I recently downloaded the new version of Spotify on 4/12/19 to my windows desktop and the music will not stay paused as long as my headphones are plugged in. This is driving me insane, someone please...
2019-04-12 8:30:25 PM
517 Views
0 replies
1 likes

517 Views
0 replies
1 likes

Personal Playlist will not play

I have Spotify premium and I love it. But as of yesterday, my Spotify will not play any of my playlists. I will press shuffle and it will play one song from that playlist or even my daily mixes, then the next song will be a song I don't know and is n...

jordanperry929
Newbie
I have Spotify premium and I love it. But as of yesterday, my Spotify will not play any of my playlists. I will press shuffle and it will play one song from that playlist or even my daily mixes, then...
2019-04-12 6:31:43 PM
2019-04-12 6:38:57 PM
Bittencourt
Spotify Star
3984 Views
1 replies
1 likes

3984 Views
1 replies
1 likes

Solved!! How can I make newly added songs be at the top of a custom mode playlists

Spoiler (Highlight to read)I want my newest songs be on the top of the playlist but I also want to customize the order of the songsany help?(Premium)I want my newest songs be on the top of the playlist but I also want to customize the order of the so...

Popcorns
Casual Listener
I want my newest songs be on the top of the playlist but I also want to customize the order of the songs any help? (Premium) Plan Free/Premium Country IL Operating System (iOS 10, And...
2019-04-09 9:00:18 PM
2019-04-12 3:11:36 PM
Loxer
Community Legend
12710 Views
3 replies
0 likes
Places of Songs in List

12710 Views
3 replies
0 likes

New terrible update 2019 removes personal playlist features from main interface

Dear Spotify,If I’ve made my own friggin playlist I don’t need or want favorite/not interested buttons in my interface!! I do want the shuffle and queue in the main interface. Also moving the options buttons to the top of the screen is annoying. Plea...

JaredSpencr
Newbie
Dear Spotify, If I’ve made my own friggin playlist I don’t need or want favorite/not interested buttons in my interface!! I do want the shuffle and queue in the main interface. Also movi...
2019-02-15 2:41:20 PM
2019-04-12 9:48:25 AM
ChrisA1999
Music Fan
27417 Views
36 replies
105 likes

27417 Views
36 replies
105 likes

Having trouble listening to music while connected to internet

PlanPremiumCountryBrazilDeviceIphone XOperating SystemIOS 12.2Spotify Version8.5.0I cannot play songs whenever I am connected to the internet, I have huge delays when I click on a song (2s to just not playing at all), even if I the songs/albuns downl...

WillyPeper11
Newbie
Plan Premium Country Brazil Device Iphone X Operating System IOS 12.2 Spotify Version 8.5.0 I cannot play songs whenever I am connected to the internet, I have huge delays when I cl...
2019-04-12 2:53:11 AM
398 Views
0 replies
0 likes

398 Views
0 replies
0 likes

Moving song up the queue makes it scramble

PlanPremiumCountryCanadaDeviceiPhone 6s Operating SystemiOS 12, and has been happening since before thatMy Question or IssueWhen I move a song up my queue the screen shakes and the song actually moves down in the queue. It only happens when I hit the...

Ethanpaulley
Newbie
Plan Premium Country Canada Device iPhone 6s Operating System iOS 12, and has been happening since before that My Question or Issue When I move a song up my queue the screen shakes and...
2019-04-12 2:04:35 AM
394 Views
0 replies
0 likes

394 Views
0 replies
0 likes

Add to library without "heart"

Plan - PremiumCountry - USADevice - VariousOperating System - Various On desktop version of Spotify, and older versions of the iOS app, one could hit the + button on a song to save it to their library. On iOS, this + button changed to a heart icon. S...

sdschramm
Roadie
Plan - Premium Country - USA Device - Various Operating System - Various On desktop version of Spotify, and older versions of the iOS app, one could hit the + button on a song to save i...
2019-04-12 1:24:37 AM
463 Views
0 replies
2 likes

463 Views
0 replies
2 likes

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