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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69346 Views
  • 16 replies
  • 37 likes
  • 69346 Views
  • 16 replies
  • 37 likes

Move songs forward and backward

Hello Spotify Team, I am trying to move songs forward and backward like in the other music applications(Youtube, Music player, etc) in Spotify player but I am really confused about how to move forward and backward. Please reply as soon as possible. A...

  • Music Fan
  • Hello Spotify Team,                  I am trying to move songs forward and backward like in the other music applications(Youtube, Music player,...
  • 448 Views
  • 0 replies
  • 1 likes
  • 448 Views
  • 0 replies
  • 1 likes

Connect to an unexpected phone

PlanPremiumCountryVietnamDeviceIphone7Operating System(iOS 12 My Question or IssueWhy has my Spotify been connected with my friend’s phone? How can I delete it from my device list?

  • Newbie
  • Plan Premium Country Vietnam Device Iphone7 Operating System (iOS 12   My Question or Issue Why has my Spotify been connected with my friend’s phone? How can I delete it from my device...
  • Nico
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Cannot play albums without shuffle

Hi there. I want to play albums without shuffle. According to This community answer, and other threads, the solution is to go into "now playing" and click on the little shuffle indicator in the bottom right. However, this is not working. When I click...

  • Casual Listener
  • Hi there. I want to play albums without shuffle. According to This community answer, and other threads, the solution is to go into "now playing" and click on the little shuffle indicator in the botto...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Only Saving One Song and Seeing All Songs From Album in the Album Library

PlanPremiumUnited States iPhone 7iOS 12.1.4 Recently, my Spotify Premium was updated to 8.4.97 and it is one of the worst upgrades that I have experienced in the app yet. I am typically very specific about the songs I save from an album to my library...

  • Newbie
  •   Plan Premium United States   iPhone 7 iOS 12.1.4   Recently, my Spotify Premium was updated to 8.4.97 and it is one of the worst upgrades that I have experienced in the app y...
  • austinperdomo30
  • Casual Listener
  • 1565 Views
  • 4 replies
  • 21 likes
  • 1565 Views
  • 4 replies
  • 21 likes

The Behind the Lyrics feature is gone, and Spotify Cares won’t help me anymore!

The Behind the Lyrics feature is gone on my Spotify account! I got help from the Spotify Cares twitter account at first, but they have yet to respond back to me in the DMs! Their customer service sucks! I NEED HELP!!!!!

  • Regular
  • The Behind the Lyrics feature is gone on my Spotify account! I got help from the Spotify Cares twitter account at first, but they have yet to respond back to me in the DMs! Their customer service suc...
  • ChrisB1983
  • Regular
  • 2207 Views
  • 2 replies
  • 1 likes
  • 2207 Views
  • 2 replies
  • 1 likes

Quality drops severely while Discord is open

PlanPremiumCountryUSADeviceIphone 7Operating SystemiOS My Question or IssueI'm listening to music through wireless headphones.Whenever I open the Discord app, the quality drops as if the music is being played through a phone call. The issue is resolv...

  • Newbie
  • Plan Premium Country USA Device Iphone 7 Operating System iOS   My Question or Issue I'm listening to music through wireless headphones. Whenever I open the Discord app, the quality d...
  • 1069 Views
  • 0 replies
  • 4 likes
  • 1069 Views
  • 0 replies
  • 4 likes

Why Spotify shows as Google on my lock screen?

PlanPremium and just updated the appCountryThailand Device(iPhone 6S+Operating SystemLatest My Question or IssueSince a few days ago, my spotify on the lock screen shows as Google and cannot click forward pr whatever. The lock screen already allowed ...

  • Newbie
  • Plan Premium and just updated the app Country Thailand   Device (iPhone 6S+ Operating System Latest   My Question or Issue Since a few days ago, my spotify on the lock screen sh...
  • 348 Views
  • 0 replies
  • 0 likes
  • 348 Views
  • 0 replies
  • 0 likes

Can Only Shuffle Play

PlanPremiumCountryUnited StatesDevice(iPhone 7 Plus)Operating System(iOS 12.2) My Question or IssueI was trying to play a playlist and then an album and it doesn’t have the “PLAY” button anymore, just the “SHUFFLE PLAY” button. Is this a new feature ...

  • Casual Listener
  • Plan Premium Country United States Device (iPhone 7 Plus) Operating System (iOS 12.2)   My Question or Issue I was trying to play a playlist and then an album and it doesn’t have the “...
  • ronrule
  • Casual Listener
  • 549 Views
  • 2 replies
  • 1 likes
  • 549 Views
  • 2 replies
  • 1 likes

freeze while opening the app - iphone 6 with newest OS

PlanPremiumCountryHungary DeviceiPhone 6Operating Systemnewest iOS My Question or Issue Most of the time (90% +) the iOS app freezes for 1-2 minutes when i open it, i cant scroll cant do **bleep**. Really frustrating... You cant just "listen some mus...

  • Casual Listener
  • Plan Premium Country Hungary   Device iPhone 6 Operating System newest iOS   My Question or Issue   Most of the time (90% +) the iOS app freezes for 1-2 minutes when i open...
  • Nico
  • Community Legend
  • 364 Views
  • 3 replies
  • 0 likes
  • 364 Views
  • 3 replies
  • 0 likes

Solved!! Spotify turns offline when disconnecting from wifi

Plan: PremiumCountry: GermanyDevice: iPhone 6, iPhone 7, iPhone 7Plus, iPhone XSOperating System: iOS 12.2 (issue exists for various years on iOS) My Question or IssueAs long as I can think of, I am unable to use Spotify without Wifi. If Wifi is unav...

  • Casual Listener
  • Plan: Premium Country: Germany Device: iPhone 6, iPhone 7, iPhone 7Plus, iPhone XS Operating System: iOS 12.2 (issue exists for various years on iOS)   My Question or Issue As lo...
  • loadme
  • Casual Listener
  • 801 Views
  • 1 replies
  • 0 likes
  • 801 Views
  • 1 replies
  • 0 likes

Problems adding to my liked songs

PlanFreeDeviceiPhone 6sOperating SystemiOS 12My Question or IssueWhenever I try to add a whole album to my liked songs it doesn’t show up on my app but it does appear on my PS4 in “Recently Saved” along with all “Liked Songs”Basically, my “Recently S...

  • Newbie
  • Plan Free Device iPhone 6s Operating System iOS 12 My Question or Issue Whenever I try to add a whole album to my liked songs it doesn’t show up on my app but it does appear on my PS4 in “Rece...
  • 439 Views
  • 0 replies
  • 0 likes
  • 439 Views
  • 0 replies
  • 0 likes

Behind The Lyrics not showing for some songs

Hi! Although Behind the Lyrics continues to show for some songs in my playlist, it has suddenly completely vanished from other songs (I remember them being there and even the text of some of them.) I have force quit and reopened, installed and reinst...

  • Newbie
  • Hi!    Although Behind the Lyrics continues to show for some songs in my playlist, it has suddenly completely vanished from other songs (I remember them being there and even the text of s...
  • 354 Views
  • 0 replies
  • 2 likes
  • 354 Views
  • 0 replies
  • 2 likes

iphone link stuck on App Store page

Hi, I know this problem has existed for others but I can’t seem to figure it out. I have restarted my phone, updated my iPhone software, and reninstalled the Spotify app. when I click on a link that a friend has sent to a song/playlist, it takes me t...

  • Newbie
  • Hi, I know this problem has existed for others but I can’t seem to figure it out. I have restarted my phone, updated my iPhone software, and reninstalled the Spotify app.   when I click on a l...
  • Bittencourt
  • Spotify Star
  • 554 Views
  • 1 replies
  • 0 likes
  • 554 Views
  • 1 replies
  • 0 likes

Playlist by spotify cuts short songs

PlanPremiumCountrySingaporeDeviceiPhone 8 PlusOperating SystemiOS 12.1.4 My Question or IssueWhenever I play a playlist by Spotify, the songs are cut short. For example when playing “Motivation Mix” by spotify, the first song “All Falls Down” has onl...

  • Casual Listener
  • Plan Premium Country Singapore Device iPhone 8 Plus Operating System iOS 12.1.4   My Question or Issue Whenever I play a playlist by Spotify, the songs are cut short. For example when ...
  • carollo602
  • Newbie
  • 2065 Views
  • 2 replies
  • 3 likes
  • 2065 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution Missing dislike/do not play option on the APP

PlanPremiumCountryUnited StatesDeviceiPhone XSOperating SystemIOS 12.1.4Application version8.5.0.833 My Question or IssueMy issue is that I can no longer dislike or stop Spotify from playing certain songs on my daily mix as it is missing the "do not ...

  • Newbie
  • Plan Premium Country United States Device iPhone XS Operating System IOS 12.1.4 Application version 8.5.0.833   My Question or Issue My issue is that I can no longer dislike or stop ...
  • Katerina
  • Spotify Legend
  • 1046 Views
  • 2 replies
  • 0 likes
  • 1046 Views
  • 2 replies
  • 0 likes

Cannot save

i am having ongoing issues not being able to save songs. I have tried uninstalling and reinstalling which fixes the issue for a short time but the problem keeps happening. In the past month I have had to reinstall 3 times. It just happened again toda...

  • Newbie
  • i am having ongoing issues not being able to save songs.  I have tried uninstalling and reinstalling which fixes the issue for a short time but the problem keeps happening.  In the past mon...
  • 317 Views
  • 0 replies
  • 0 likes
  • Cannot save
  • 317 Views
  • 0 replies
  • 0 likes

entire album showing up under saved

I have an iPhone X and when I go to my saved albums it's showing the entire album instead of just the songs from the album that I actually saved. I'm not sure if this is just the way it is now (if it is, is there a way to turn this off?) or if it's a...

  • Casual Listener
  • I have an iPhone X and when I go to my saved albums it's showing the entire album instead of just the songs from the album that I actually saved. I'm not sure if this is just the way it is now (if it...
  • collin7
  • Casual Listener
  • 1153 Views
  • 4 replies
  • 6 likes
  • saved music
  • 1153 Views
  • 4 replies
  • 6 likes

Daily Mixes all disappeared (all platforms)

I just recently switched from free to premium, and I'm running Spotify on a Macbook (2016) and iPhone XS Max. Everything is updated to the lastest version, and right after I upgraded to premium, all of my daily mixes disappeared. It started when they...

  • Newbie
  • I just recently switched from free to premium, and I'm running Spotify on a Macbook (2016) and iPhone XS Max. Everything is updated to the lastest version, and right after I upgraded to premium, all ...
  • 519 Views
  • 0 replies
  • 1 likes
  • 519 Views
  • 0 replies
  • 1 likes

Solved!! iPhone Bug?

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 12.1 My Question or IssueFor some reason when I pause my music playing on Spotify and try to lock my phone it unpauses my music. I tried seeing if the same issue arised on other music apps but i...

  • Casual Listener
  • Plan Premium Country USA Device iPhone XS Operating System iOS 12.1   My Question or Issue For some reason when I pause my music playing on Spotify and try to lock my phone it unpauses...
  • 12122018272
  • Casual Listener
  • 2119 Views
  • 3 replies
  • 3 likes
  • 2119 Views
  • 3 replies
  • 3 likes

Local Files not downloading onto iPhone.

PlanPremiumCountryUSDeviceiPhone 7Operating SystemWindows 10 Ok, I have learned from my mistake of checking to make sure my computer is connected via the same WiFi network in order to download local files onto my iPhone Spotify. But now even when the...

  • Regular
  • Plan Premium Country US Device iPhone 7 Operating System Windows 10   Ok, I have learned from my mistake of checking to make sure my computer is connected via the same WiFi network in o...
  • 439 Views
  • 0 replies
  • 1 likes
  • 439 Views
  • 0 replies
  • 1 likes