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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70140 Views
  • 16 replies
  • 37 likes
  • 70140 Views
  • 16 replies
  • 37 likes

THIRD REQUEST: IPAD not downloading files from PC (they disappeared)

PlanPremiumCountry USADeviceIPAD ProOperating SystemiOS 11 My Question or Issue I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so that I could play them on my IPAD. Everything was hunky dory for some months. But........

  • Gig Goer
  • Plan Premium Country  USA Device IPAD Pro Operating System iOS 11   My Question or Issue  I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so ...
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

Playback failed. We're not able to play this video in your current location

Error message (below) interrupts the playback and requires user's attention: Playback failed. We're not able to play this video inyour current location. PlanPremium CountryItaly DeviceiPhone 7 Plus, iPhone 8 Operating SystemiOS 12.1.4 Spotify Version...

  • Newbie
  • Error message (below) interrupts the playback and requires user's attention:   Playback failed. We're not able to play this video in your current location.   Plan Premium   Cou...
  • 1013 Views
  • 0 replies
  • 0 likes
  • Playback Failed
  • 1013 Views
  • 0 replies
  • 0 likes

Solved!! Mode online waste data in music downloaded

In mode online, if you have music downloaded, waste data of the songs downloadeds or listen of music downloaded

  • Casual Listener
  • In mode online, if you have music downloaded, waste data of the songs downloadeds or listen of music downloaded  
  • Guerola85
  • Casual Listener
  • 669 Views
  • 2 replies
  • 0 likes
  • 669 Views
  • 2 replies
  • 0 likes

iPad Pro does not show iPad screen layout

Hey, on my iPad Pro 11“ the Spotify app screen layout looks completely identical to what it looks like on my iPhone. The screenshots shown on Apple’s AppStore did show an individual screen layout for iPads which differs from the iPhone screen layout....

  • Newbie
  • Hey, on my iPad Pro 11“ the Spotify app screen layout looks completely identical to what it looks like on my iPhone. The screenshots shown on Apple’s AppStore did show an individual sc...
  • 444 Views
  • 0 replies
  • 0 likes
  • 444 Views
  • 0 replies
  • 0 likes

Why am I getting notifications about new music in the app when I have ALL notifications off

So, got told about a new In Flames album with a full screen notification in the app that I had to click through to get to the music I was already playing. Stop that right now. I don't even follow that artist and I turned off ALL notifications for a r...

  • Casual Listener
  • So, got told about a new In Flames album with a full screen notification in the app that I had to click through to get to the music I was already playing. Stop that right now. I don't even follow tha...
  • 374 Views
  • 0 replies
  • 0 likes
  • 374 Views
  • 0 replies
  • 0 likes

I log in but can’t do anything

I log in and saw that it did not work so I tried deleting the app and reinstalling it as well as restarting my device and then reinstalling multiple times and it still does not work.Planpremium family Country USADevice iPhone 6s iPhone 6sOperating Sy...

  • Newbie
  • I log in and saw that it did not work so I tried deleting the app and reinstalling it as well as restarting my device and then reinstalling multiple times and it still does not work. Plan premium f...
  • Loxer
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

PREMIUM USER - Lost my local files on my IPAD...can't download them now

PlanPremiumCountry USADeviceIPad ProOperating System(iOS 12 My Question or Issue I lost my Local Files on my IPad. In fact, now I can't even download them. They show up fine on my desktop Spotify in 'Local Files'. I have logged out and logged in and ...

  • Gig Goer
  • Plan Premium Country  USA Device IPad Pro Operating System (iOS 12   My Question or Issue  I lost my Local Files on my IPad. In fact, now I can't even download them. They sho...
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes

Solved!! Can not save songs to library

hello, I am unable to save songs to my library has there been some sort of change on Spotify? I deleted-reinstalled signed off and on turned phone off and on nothing seems to work. Thanks!PlanPremiumCountry DeviceiPhone 8Operating My Question or Issu...

  • Newbie
  • hello, I am unable to save songs to my library has there been some sort of change on Spotify? I deleted-reinstalled signed off and on turned phone off and on nothing seems to work.  Thanks! Pla...
  • Loxer
  • Community Legend
  • 1375 Views
  • 1 replies
  • 0 likes
  • 1375 Views
  • 1 replies
  • 0 likes

Genius does not work.

PlanPremiumCountry TurkeyDeviceiPhone 7 PlusOperating SystemiOS 12.1.4 My Question or Issue Genius behind the lyrics does not work. And i cant find genius in the settings. I tried reinstall, logout login.

  • Newbie
  • Plan Premium Country  Turkey Device iPhone 7 Plus Operating System iOS 12.1.4   My Question or Issue  Genius behind the lyrics does not work. And i cant find genius in the se...
  • Loxer
  • Community Legend
  • 4626 Views
  • 1 replies
  • 1 likes
  • 4626 Views
  • 1 replies
  • 1 likes

Login to Facebook but it never connects

PlanPremiumCountryUSA DeviceiPhone 8+Operating SystemiOS 12.1.4 My Question or IssueI created an account using my email. I wanted to connect with friends, so via the Spotify app->Your Library->Profile->click Find Friends, I selected Connect to Facebo...

  • Newbie
  • Plan Premium Country USA  Device iPhone 8+ Operating System iOS 12.1.4  My Question or Issue I created an account using my email. I wanted to connect with friends, so via the Spoti...
  • Loxer
  • Community Legend
  • 533 Views
  • 1 replies
  • 0 likes
  • 533 Views
  • 1 replies
  • 0 likes

No album art for certain local files

My Question or Issue I have lots of local files on my phone, all of which work fine, but for this certain album I can't get it to show the album art. I've used mp3tag to change the cover art, remove tags and apostrophes, deleted and reuploaded the so...

  • Newbie
  •    My Question or Issue  I have lots of local files on my phone, all of which work fine, but for this certain album I can't get it to show the album art. I've used mp3tag to change t...
  • 966 Views
  • 0 replies
  • 1 likes
  • album artwork gone
    Cover Art
    local file
    Local files for Spotify Mobile
  • 966 Views
  • 0 replies
  • 1 likes

My local files have disappeared from my IPad

PlanPremiumCountry USADeviceIPAD ProsOperating System(iOS 11 My Question or Issue I had hundreds of local files from my computer on my IPad. Last night I went in to listen to them and they are all gone. Any idea on how that could've happened? I am cu...

  • Gig Goer
  • Plan Premium Country  USA Device IPAD Pros Operating System (iOS 11   My Question or Issue  I had hundreds of local files from my computer on my IPad. Last night I went in to...
  • 413 Views
  • 0 replies
  • 0 likes
  • 413 Views
  • 0 replies
  • 0 likes

Solved!! Behind the lyrics button disappear

Hello this morning the button of the option behind the lyrics in the "playback" section in the settings of spotify is gone, I went on the settings of my profile spotify and among the apps that can access to spotify genius is gone. How can I make the ...

  • Casual Listener
  • Hello this morning the button of the option behind the lyrics in the "playback" section in the settings of spotify is gone, I went on the settings of my profile spotify and among the apps that can ac...
  • Evrinud
  • Casual Listener
  • 18498 Views
  • 6 replies
  • 0 likes
  • 18498 Views
  • 6 replies
  • 0 likes

Editing Playlists - Restore Previous Feature!!

As a longtime Spotify user, I'm disappointed with the way that, when editing a playlist as music is playing, all text (including the song playing) is white. It used to be that the text of the song playing was green, giving you a sense of where in the...

  • Newbie
  • As a longtime Spotify user, I'm disappointed with the way that, when editing a playlist as music is playing, all text (including the song playing) is white. It used to be that the text of the song pl...
  • OneByBoo
  • Roadie
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

"Spotify can't play this right now." - Previous solutions don't work

PlanPremiumCountryCanadaDeviceiPhone 6SOperating SystemiOS 12.1.4 My Question or IssueOkay, I know this is an issue that's been talked to death here already, but none of the solutions provided have worked for me. I get that "Spotify can't play this r...

  • Newbie
  • Plan Premium Country Canada Device iPhone 6S Operating System iOS 12.1.4   My Question or Issue Okay, I know this is an issue that's been talked to death here already, but none of the ...
  • 584 Views
  • 0 replies
  • 0 likes
  • error message
    iOS
    iOS 12
    won't play
  • 584 Views
  • 0 replies
  • 0 likes

Music choking: when I am playing any cached song in my iphone iOS 12.1.4 (16D57)

PlanFree/PremiumCountryBrazilDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or Issue Even if I close any concurrent apps in my iPhone, from time to time the music "chokes". I don´t have any idea what to do to avoid this... Currently I am using ...

  • Newbie
  • Plan Free/Premium Country Brazil Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue  Even if I close any concurrent apps in my iPhone, from time to time the music ...
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

Accidentally tapping a track obliterates your queue

PlanPremiumCountry United States DeviceiPhone XS Operating SystemiOS 12 My Question or IssueI'm not sure if this belongs here or as an Idea, but the other day I ran into a really, really annoying behavior in the mobile app (and it probably happens on...

  • Casual Listener
  •   Plan Premium Country  United States   Device iPhone XS   Operating System iOS 12   My Question or Issue I'm not sure if this belongs here or as an Idea, but th...
  • 950 Views
  • 0 replies
  • 4 likes
  • Queue issues
    UI
    UX
  • 950 Views
  • 0 replies
  • 4 likes

Interfaz de actualización

Tengo un problema con una actualización que salió hace unas semanas, me di cuenta que el interfaz de Spotify había cambiado en dispositivos de otros, pero en el mío no.Tengo las últimas versiones (actualizaciones)pero no me cabmbia el interfaz de la ...

  • Newbie
  • Tengo un problema con una actualización que salió hace unas semanas, me di cuenta que el interfaz de Spotify había cambiado en dispositivos de otros, pero en el mío no. Tengo las últimas versiones (...
  • 835 Views
  • 0 replies
  • 1 likes
  • actualización
    interfaz
    problema
    solución.
    versión
    versión 8.4.95.1194
  • 835 Views
  • 0 replies
  • 1 likes

Auto Update off?

PlanPremiumCountryUSA DeviceiPhone XROperating System12.1.4 My Question or Issue:Spotify has been removing and then putting back the "New Releases for you" in the discover section. I love that option! I would rather keep it. I checked today and it wa...

  • Gig Goer
  • Plan Premium Country USA   Device iPhone XR Operating System 12.1.4   My Question or Issue: Spotify has been removing and then putting back the "New Releases for you" in the disc...
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes