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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70928 Views
  • 16 replies
  • 37 likes
  • 70928 Views
  • 16 replies
  • 37 likes

Adding Albums to Your Library without Songs being saved separately (and vice versa)

Hi, I can see that this issue has been raised many times previously (eg https://community.spotify.com/t5/iOS-iPhone-iPad/Can-you-quot-save-quot-an-album-without-saving-every-single-song/td-p/913505) but haven’t seen a definitive response from Spotify...

  • Casual Listener
  • Hi,   I can see that this issue has been raised many times previously (eg https://community.spotify.com/t5/iOS-iPhone-iPad/Can-you-quot-save-quot-an-album-without-saving-every-single-song/td-p...
  • Loxer
  • Community Legend
  • 1010 Views
  • 1 replies
  • 0 likes
  • 1010 Views
  • 1 replies
  • 0 likes

Queue

PlanPremiumCountry austria Device(iPhone xs My Question or Issue why isn‘t the queue button anymore located in the right corner, when i view a song? Now i must click on the three dots to the extented settings and then there is it. i use the queue alo...

  • Newbie
  •   Plan Premium Country austria   Device (iPhone xs   My Question or Issue   why isn‘t the queue button anymore located in the right corner, when i view a song? Now i mus...
  • Loxer
  • Community Legend
  • 387 Views
  • 2 replies
  • 0 likes
  • 387 Views
  • 2 replies
  • 0 likes

Spotify doesnt remember where I left off

PlanPremiumCountryFinland DeviceApple iPhone XS Max 64GBOperating SystemiOS 12.1.1 My Question or Issue Spotify doesn’t remember where I left off on my iPhone, when I close my Spotify and re-open it after a while the popup bar is gone, I have to navi...

  • Newbie
  • Plan Premium Country Finland   Device Apple iPhone XS Max 64GB Operating System iOS 12.1.1   My Question or Issue   Spotify doesn’t remember where I left off on my iPhone, ...
  • Loxer
  • Community Legend
  • 1544 Views
  • 1 replies
  • 0 likes
  • 1544 Views
  • 1 replies
  • 0 likes

“+” is gone in my mobile app.

I have the Premium PlanFree/PremiumCountry USA ”+” is gone in app. Can’t add songs to my library anymore only to a playlist. I’ve tried deleting & re downloading the app. Please help , this is really frustrating My Question or Issue

  • Newbie
  • I have the Premium Plan Free/Premium Country USA   ”+” is gone in app. Can’t add songs to my library anymore only to a playlist. I’ve tried deleting & re downloading the app. Please help...
  • Loxer
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Not getting new uploads on IOS

PlanFreeCountry The NetherlandsDeviceiPhone 7Operating SystemiOS 10 My Question or IssueOne day I was listening to a podcast and switched to music. When I wanted to listen to the podcast again, it was gone together with some other episodes from not o...

  • Newbie
  • Plan Free Country  The Netherlands Device iPhone 7 Operating System iOS 10   My Question or Issue One day I was listening to a podcast and switched to music. When I wanted to...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

How can i get new UI for spotify?

hey dudeswhy I didn’t get new UI at spotify? My friends has get new UI but me I didn’t get, i try beta and alpha and i deleted it with reinstall but no point premium subscription and my device iPhone 7 plus

  • Newbie
  • hey dudes why I didn’t get new UI at spotify? My friends has get new UI but me I didn’t get, i try beta and alpha and i deleted it with reinstall but no point 😞 premium subscription and my device ...
  • nairdab
  • Regular
  • 1414 Views
  • 3 replies
  • 0 likes
  • 1414 Views
  • 3 replies
  • 0 likes

Facebook Messenger Spotify Plug-in sharing problem.

I’m having a problem that is getting me crazy. Normally I send aong clips previews with the spotify plug-in through my friends group messenger. However, some of them can see it and others just see an “Attachment Unavailable” and something about shari...

  • Newbie
  • I’m having a problem that is getting me crazy. Normally I send aong clips previews with the spotify plug-in through my friends group messenger. However, some of them can see it and others just see an...
  • 912 Views
  • 0 replies
  • 3 likes
  • 912 Views
  • 0 replies
  • 3 likes

THIRD REQUEST: IPAD not downloading files from PC (they disappeared)

PlanPremiumCountry USADeviceIPAD ProOperating SystemiOS 11 My Question or Issue I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so that I could play them on my IPAD. Everything was hunky dory for some months. But........

  • Gig Goer
  • Plan Premium Country  USA Device IPAD Pro Operating System iOS 11   My Question or Issue  I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so ...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

Playback failed. We're not able to play this video in your current location

Error message (below) interrupts the playback and requires user's attention: Playback failed. We're not able to play this video inyour current location. PlanPremium CountryItaly DeviceiPhone 7 Plus, iPhone 8 Operating SystemiOS 12.1.4 Spotify Version...

  • Newbie
  • Error message (below) interrupts the playback and requires user's attention:   Playback failed. We're not able to play this video in your current location.   Plan Premium   Cou...
  • 1014 Views
  • 0 replies
  • 0 likes
  • Playback Failed
  • 1014 Views
  • 0 replies
  • 0 likes

Solved!! Mode online waste data in music downloaded

In mode online, if you have music downloaded, waste data of the songs downloadeds or listen of music downloaded

  • Casual Listener
  • In mode online, if you have music downloaded, waste data of the songs downloadeds or listen of music downloaded  
  • Guerola85
  • Casual Listener
  • 673 Views
  • 2 replies
  • 0 likes
  • 673 Views
  • 2 replies
  • 0 likes

iPad Pro does not show iPad screen layout

Hey, on my iPad Pro 11“ the Spotify app screen layout looks completely identical to what it looks like on my iPhone. The screenshots shown on Apple’s AppStore did show an individual screen layout for iPads which differs from the iPhone screen layout....

  • Newbie
  • Hey, on my iPad Pro 11“ the Spotify app screen layout looks completely identical to what it looks like on my iPhone. The screenshots shown on Apple’s AppStore did show an individual sc...
  • 445 Views
  • 0 replies
  • 0 likes
  • 445 Views
  • 0 replies
  • 0 likes

Why am I getting notifications about new music in the app when I have ALL notifications off

So, got told about a new In Flames album with a full screen notification in the app that I had to click through to get to the music I was already playing. Stop that right now. I don't even follow that artist and I turned off ALL notifications for a r...

  • Casual Listener
  • So, got told about a new In Flames album with a full screen notification in the app that I had to click through to get to the music I was already playing. Stop that right now. I don't even follow tha...
  • 375 Views
  • 0 replies
  • 0 likes
  • 375 Views
  • 0 replies
  • 0 likes

I log in but can’t do anything

I log in and saw that it did not work so I tried deleting the app and reinstalling it as well as restarting my device and then reinstalling multiple times and it still does not work.Planpremium family Country USADevice iPhone 6s iPhone 6sOperating Sy...

  • Newbie
  • I log in and saw that it did not work so I tried deleting the app and reinstalling it as well as restarting my device and then reinstalling multiple times and it still does not work. Plan premium f...
  • Loxer
  • Community Legend
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

PREMIUM USER - Lost my local files on my IPAD...can't download them now

PlanPremiumCountry USADeviceIPad ProOperating System(iOS 12 My Question or Issue I lost my Local Files on my IPad. In fact, now I can't even download them. They show up fine on my desktop Spotify in 'Local Files'. I have logged out and logged in and ...

  • Gig Goer
  • Plan Premium Country  USA Device IPad Pro Operating System (iOS 12   My Question or Issue  I lost my Local Files on my IPad. In fact, now I can't even download them. They sho...
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

Solved!! Can not save songs to library

hello, I am unable to save songs to my library has there been some sort of change on Spotify? I deleted-reinstalled signed off and on turned phone off and on nothing seems to work. Thanks!PlanPremiumCountry DeviceiPhone 8Operating My Question or Issu...

  • Newbie
  • hello, I am unable to save songs to my library has there been some sort of change on Spotify? I deleted-reinstalled signed off and on turned phone off and on nothing seems to work.  Thanks! Pla...
  • Loxer
  • Community Legend
  • 1378 Views
  • 1 replies
  • 0 likes
  • 1378 Views
  • 1 replies
  • 0 likes

Genius does not work.

PlanPremiumCountry TurkeyDeviceiPhone 7 PlusOperating SystemiOS 12.1.4 My Question or Issue Genius behind the lyrics does not work. And i cant find genius in the settings. I tried reinstall, logout login.

  • Newbie
  • Plan Premium Country  Turkey Device iPhone 7 Plus Operating System iOS 12.1.4   My Question or Issue  Genius behind the lyrics does not work. And i cant find genius in the se...
  • Loxer
  • Community Legend
  • 4629 Views
  • 1 replies
  • 1 likes
  • 4629 Views
  • 1 replies
  • 1 likes

Login to Facebook but it never connects

PlanPremiumCountryUSA DeviceiPhone 8+Operating SystemiOS 12.1.4 My Question or IssueI created an account using my email. I wanted to connect with friends, so via the Spotify app->Your Library->Profile->click Find Friends, I selected Connect to Facebo...

  • Newbie
  • Plan Premium Country USA  Device iPhone 8+ Operating System iOS 12.1.4  My Question or Issue I created an account using my email. I wanted to connect with friends, so via the Spoti...
  • Loxer
  • Community Legend
  • 547 Views
  • 1 replies
  • 0 likes
  • 547 Views
  • 1 replies
  • 0 likes

No album art for certain local files

My Question or Issue I have lots of local files on my phone, all of which work fine, but for this certain album I can't get it to show the album art. I've used mp3tag to change the cover art, remove tags and apostrophes, deleted and reuploaded the so...

  • Newbie
  •    My Question or Issue  I have lots of local files on my phone, all of which work fine, but for this certain album I can't get it to show the album art. I've used mp3tag to change t...
  • 969 Views
  • 0 replies
  • 1 likes
  • album artwork gone
    Cover Art
    local file
    Local files for Spotify Mobile
  • 969 Views
  • 0 replies
  • 1 likes

My local files have disappeared from my IPad

PlanPremiumCountry USADeviceIPAD ProsOperating System(iOS 11 My Question or Issue I had hundreds of local files from my computer on my IPad. Last night I went in to listen to them and they are all gone. Any idea on how that could've happened? I am cu...

  • Gig Goer
  • Plan Premium Country  USA Device IPAD Pros Operating System (iOS 11   My Question or Issue  I had hundreds of local files from my computer on my IPad. Last night I went in to...
  • 414 Views
  • 0 replies
  • 0 likes
  • 414 Views
  • 0 replies
  • 0 likes