Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68360 Views
16 replies
37 likes

68360 Views
16 replies
37 likes

“More Like…” stuck

iPhone 8 Plus with the latest iOS12 did a search for an album a few weeks and now the “more like…” section won’t update. Any ideas? Tried reinstalling with no joy.

Kentishman
Casual Listener
iPhone 8 Plus with the latest iOS12 did a search for an album a few weeks and now the “more like…” section won’t update. Any ideas? Tried reinstalling with no joy.
2019-01-04 2:17:31 PM
2019-02-09 1:28:46 PM
JTONK
Regular
950 Views
4 replies
4 likes

950 Views
4 replies
4 likes

Podcast iPad

PlanPremiumCountry Device(iPad)Operating System(iOS 12) My Question or Issue hey, in the help section is written "Hinweis: Podcasts sind derzeit nicht auf iPads verfügbar.". in english something like : podcasts are not available on iPads. is this a t...

d3rbilly
Newbie
Plan Premium Country Device (iPad) Operating System (iOS 12) My Question or Issue hey, in the help section is written "Hinweis: Podcasts sind derzeit nic...
2019-02-09 11:07:56 AM
290 Views
0 replies
0 likes

290 Views
0 replies
0 likes

V8.4.88 doesn’t respect the “don’t use cell data” flag

PlanPremiumCountry USA DeviceiPhone XSOperating SystemiOS 12.1.2 My Question or Issue As of v8.4.88 the iOS app no longer respects the “don’t use cell data” flag. Even with this disabled it still streams over my cellular connection. The only way to p...

znelson
Casual Listener
Plan Premium Country USA Device iPhone XS Operating System iOS 12.1.2 My Question or Issue As of v8.4.88 the iOS app no longer respects the “don’t use cell data” fl...
2019-01-22 4:35:03 AM
2019-02-09 9:47:56 AM
znelson
Casual Listener
454 Views
2 replies
0 likes

454 Views
2 replies
0 likes

Library

PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemiOS 12 My Question or IssueI recently joined Spotify and I'm already having some issues with the app, especially in the library section. I don't have the column with Daily Mix, Songs, Artists, et...

user-removed
Visitor
Plan Premium Country Canada Device iPhone 6s Operating System iOS 12 My Question or Issue I recently joined Spotify and I'm already having some issues with the app, especially in the...
2019-02-08 12:24:56 AM
2019-02-09 4:02:20 AM
Bethany_Dawn
Community Legend
355 Views
1 replies
0 likes

355 Views
1 replies
0 likes

Grayed out songs for certain devices?

PlanPremium(For both of us)Country United StatesDevice(iPhone 6s, Iphone X)Operating System(iOS 12) My Question or Issue I made a playlist that my friends and I listen to music with, and I noticed that some of the songs are grayed out for me(iPhone 6...

Connorcade
Newbie
Plan Premium(For both of us) Country United States Device (iPhone 6s, Iphone X) Operating System (iOS 12) My Question or Issue I made a playlist that my friends and ...
2019-02-08 6:15:00 PM
2019-02-08 12:15:36 AM
Bittencourt
Spotify Star
550 Views
1 replies
0 likes

550 Views
1 replies
0 likes

Solved!! App does not recognize that I am Premium

My Question or Issue I did upgrade to Premium in my iPhone and it is working fine but my Spotify app installed in my iPad does not recognize it, I am at Brazil, regards. My Question or Issue

Fabio_Junto
Casual Listener
My Question or Issue I did upgrade to Premium in my iPhone and it is working fine but my Spotify app installed in my iPad does not recognize it, I am at Brazil, regar...
2019-01-31 8:01:06 PM
2019-02-08 8:34:23 PM
Fabio_Junto
Casual Listener
1519 Views
4 replies
0 likes
Premium

1519 Views
4 replies
0 likes

Artists list is not populated any longer form what I have stored on the device

PlanPremiumCountryGermany DeviceiPhone 8Operating SystemiOS 12 My Question or IssueIn the new layout on my iPhone, I can see the albums but none of the artists behing these albums is shown in the "artists" section. Why is that? there is no point in a...

mlaux66
Regular
Plan Premium Country Germany Device iPhone 8 Operating System iOS 12 My Question or Issue In the new layout on my iPhone, I can see the albums but none of the artists behing th...
2019-02-08 8:05:00 PM
355 Views
0 replies
0 likes

355 Views
0 replies
0 likes

Play list changes by itself

When I’m listening to my playlist it automatically changes to a different playlist a play room list in which I have never listens to nor have I Tuesday and it’s music I don’t even listen to I want to know how to fix this problem I can have 200 songs ...

Blackfnwolf1933
Newbie
When I’m listening to my playlist it automatically changes to a different playlist a play room list in which I have never listens to nor have I Tuesday and it’s music I don’t even listen to I w...
2019-02-06 11:54:55 PM
2019-02-08 4:46:16 PM
Loxer
Community Legend
383 Views
1 replies
0 likes

383 Views
1 replies
0 likes

Daily mix won’t open

Plan/PremiumCountry NZ Device(iPhone 8 Operating System(iOS 12.1.3 My Question or Issue When I click on Daily Mix I get a pop up saying Couldn’t Open Link? On both IPad and iPhone. I’ve reinstalled and updated.

bahart
Regular
Plan/Premium Country NZ Device (iPhone 8 Operating System (iOS 12.1.3 My Question or Issue When I click on Daily Mix I get a pop up saying Couldn’t Open ...
2019-02-07 11:30:54 AM
2019-02-08 4:38:04 PM
Bittencourt
Spotify Star
1658 Views
4 replies
0 likes

1658 Views
4 replies
0 likes

iphone podcast list not updating

PlanPremium FamilyCountry USDeviceiphone6s & pixel3Operating SystemiOS11.1.1 My Question or IssueThis issue has been plauging me for weeks now. I have two phones, both with the spotify app installed. This morning I started listening to a podcast on m...

jhorner270
Casual Listener
Plan Premium Family Country US Device iphone6s & pixel3 Operating System iOS11.1.1 My Question or Issue This issue has been plauging me for weeks now. I have two phones, bo...
2019-02-05 2:09:59 PM
2019-02-08 4:32:11 PM
jhorner270
Casual Listener
956 Views
1 replies
2 likes

956 Views
1 replies
2 likes

Solved!! The Full album shows, even what isn't downloaded

PlanPremiumCountry The Netherlands DeviceiPhone 6 plusOperating SystemiOS 10 My Question or Issue Since today my library in the albums section shows the full album instead of only the downloaded song. Now I chose to not download the other songs for a...

Mariëlle
Casual Listener
Plan Premium Country The Netherlands Device iPhone 6 plus Operating System iOS 10 My Question or Issue Since today my library in the albums section shows the ...
2019-01-31 11:19:29 AM
2019-02-08 5:49:28 AM
Mariëlle
Casual Listener
1036 Views
2 replies
1 likes

1036 Views
2 replies
1 likes

Where did the save button go after clicking "..."?

I used to click "..." then Save when I was looking at a song. Now when I click the "..." there is no more "Save".

jh5020
Newbie
I used to click "..." then Save when I was looking at a song. Now when I click the "..." there is no more "Save".
2019-02-05 9:17:22 PM
2019-02-08 5:43:11 AM
MattSuda
Spotify Star
1212 Views
2 replies
1 likes

1212 Views
2 replies
1 likes

Solved!! App Crashes After Music Pauses

PlanPremiumCountry United KingdomDevice(iPhone 7)Operating SystemiOS 12.1.2Version 8.4.89.675My Question or IssueI listen to music through Bowers and Wilkins PX wireless headphones which automatically pause Spotify when I take them off. If the music ...

Chrissomething
Casual Listener
Plan Premium Country United Kingdom Device (iPhone 7) Operating System iOS 12.1.2 Version 8.4.89.675 My Question or Issue I listen to music through Bowers and Wilkins PX wirele...
2019-01-28 1:01:10 PM
2019-02-08 4:38:03 AM
Tjanke1
Casual Listener
2991 Views
7 replies
3 likes

2991 Views
7 replies
3 likes

Can’t play specific artists albums/songs

PlanPremiumCountryEstonia DeviceIphone XOperating SystemiOS 10 i think My Question or Issue Hi!Everything was fine till one day Zayn’s album did not start playing anymore. It’s not grey so it’s still on Spotify and the issue is not my location becaus...

anelaande
Newbie
Plan Premium Country Estonia Device Iphone X Operating System iOS 10 i think My Question or Issue Hi! Everything was fine till one day Zayn’s album did not start...
2019-02-05 11:53:30 AM
2019-02-07 10:14:24 PM
Miusku
Newbie
681 Views
1 replies
1 likes

681 Views
1 replies
1 likes

Discover weekly picture

Any way to change the picture for discover weekly. Mine is a big question mark since I disconnected Facebook over 2 years ago. PlanPremiumCountry NZ Device(iPhone 8, Operating System(iOS 10 My Question or Issue

bahart
Regular
Any way to change the picture for discover weekly. Mine is a big question mark since I disconnected Facebook over 2 years ago. Plan Premium Country NZ Device (iPhone 8, Op...
2019-02-07 11:43:01 AM
2019-02-07 8:48:29 PM
Maxim
Spotify Star
387 Views
1 replies
0 likes

387 Views
1 replies
0 likes

Solved!! App Aspect

PlanPremiumCountry ItalyDeviceiPhone 6s Operating SystemiOS 12.1 My Question or IssueFrom all my friends’ devices the app version is different. I can’t understand why: I’ve done all the updates. I’ll be thankful if you help me. Thanks

guidofreccero
Casual Listener
Plan Premium Country Italy Device iPhone 6s Operating System iOS 12.1 My Question or Issue From all my friends’ devices the app version is different. I can’t underst...
2019-02-06 1:32:15 PM
2019-02-07 1:56:11 PM
Brunelicia
Community Legend
700 Views
3 replies
0 likes

700 Views
3 replies
0 likes

Audiobooks Show only first 50 tracks

DeviceiPhone X (2017)Operating SystemiOS 12.1.3Spotify Version8.4.90 Account Type:Family Premiumsystem Language:German My Question or Issue Dear Community, I listen to audiobooks on a daily basis. Since today afternoon, any audiobook shows only the f...

1buck
Regular
Device iPhone X (2017) Operating System iOS 12.1.3 Spotify Version 8.4.90 Account Type: Family Premium system Language: German My Question or Issue Dear Community,&nb...
2019-01-30 11:33:42 PM
2019-02-07 1:44:52 PM
CHH77
Newbie
1768 Views
6 replies
0 likes

1768 Views
6 replies
0 likes

Solved!! Slide over On iPad

PlanPremiumCountryUnited States DeviceiPad Pro (2018)Operating SystemiOS 12 My Question or Issue I want to be able to quickly change or adjust my music with side over or multitask. I want to be able to drag it up from the bottom and throw it up on th...

howdyitsandy06
Regular
Plan Premium Country United States Device iPad Pro (2018) Operating System iOS 12 My Question or Issue I want to be able to quickly change or adjust my music with side ov...
2019-02-07 4:52:07 AM
2019-02-07 12:20:37 PM
Maxim
Spotify Star
887 Views
1 replies
0 likes

887 Views
1 replies
0 likes

'Favorite Songs' library not synced across devices

My 'Favorite Songs' library is not synced across all devices. When I add songs to my favourites on my iPad, they sometimes do not show up un my iPhone. However, when I add songs on my iPhone, they all come up on my iPad. I also have a Windows Laptop ...

Maimzy
Casual Listener
My 'Favorite Songs' library is not synced across all devices. When I add songs to my favourites on my iPad, they sometimes do not show up un my iPhone. However, when I add songs on...
2019-02-07 5:26:12 AM
514 Views
0 replies
0 likes

514 Views
0 replies
0 likes

Playlist

PlanPremiumCountry Glasgow, United KingdomDevice iPhone 6s PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How can I get my local songs offline (I’ve downloaded the playlist that the songs are in, offline on my laptop...

Abs1186
Newbie
Plan Premium Country Glasgow, United Kingdom Device iPhone 6s Plus Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How can I get ...
2019-02-06 11:41:25 PM
2019-02-07 4:59:29 AM
Bethany_Dawn
Community Legend
478 Views
1 replies
0 likes
Help
iphone
problem

478 Views
1 replies
0 likes

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