Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52511 Views
16 replies
36 likes

52511 Views
16 replies
36 likes

Spotify has become frequently unusable in the past week

PlanPremiumCountryScotlandDeviceiPad ProOperating SystemiOS 12 My Question or IssueFrequent issues trying to get Spotify tracks to start playing, stop playing and being informed there is no internet connection when there is

Fearghast
Casual Listener
Plan Premium Country Scotland Device iPad Pro Operating System iOS 12 My Question or Issue Frequent issues trying to get Spotify tracks to start playing, stop playing and being infor...
2019-01-30 6:23:47 PM
2019-01-31 8:04:48 PM
herr_clack
Newbie
633 Views
4 replies
2 likes

633 Views
4 replies
2 likes

Spotify Gesten

PlanPremiumCountry GermanyDeviceIphone SEOperating SystemiOs 12.1.3 My Question or Issue Was ist mit der Funktion passiert, mit der man Titel mit einem "Nach-Rechts-Wischen" in die Warteschlagen einfügen kann? Dies ist seit kurzem nur noch möglich we...

holzxbude
Casual Listener
Plan Premium Country Germany Device Iphone SE Operating System iOs 12.1.3 My Question or Issue Was ist mit der Funktion passiert, mit der man Titel mit einem "Nac...
2019-01-31 5:49:31 PM
809 Views
0 replies
0 likes

809 Views
0 replies
0 likes

Pausing with bleutooth headphones freezes spotify

Dear community. I use the jbl eb50 headphones and when I pause it with my headphones I can’t get spotify to continue to play the song afterwards. It just freezes and I have to restart Spotify to play music again. Have never had this problem before. A...

Hogz
Casual Listener
Dear community. I use the jbl eb50 headphones and when I pause it with my headphones I can’t get spotify to continue to play the song afterwards. It just freezes and I have to restart Spotify to play...
2019-01-31 1:29:22 PM
2019-01-31 4:16:35 PM
Loxer
Community Legend
538 Views
1 replies
1 likes

538 Views
1 replies
1 likes

Genre radio stations missing on ipad

I am using an ipad with iOS 12.1. 3. Since last Saturday none of the genre radio stations are displayed on the radio station tab. Only 6 Künster ( german word for artist) items are displayed but none the the usual stations like the 70`s, 80`, Jazz an...

chrismd
Casual Listener
I am using an ipad with iOS 12.1. 3. Since last Saturday none of the genre radio stations are displayed on the radio station tab. Only 6 Künster ( german word for artist) items are...
2019-01-31 3:01:05 PM
316 Views
0 replies
0 likes

316 Views
0 replies
0 likes

Solved!! New Release Lightning Bolt Gone

A few weeks back I noticed a new lightning bolt icon at the top right corner of my home page on Spotify iOS. It was great cause it showed the new releases in greater detail than in the release radar. Instead of a list of songs it showed if there was ...

cp___32
Newbie
A few weeks back I noticed a new lightning bolt icon at the top right corner of my home page on Spotify iOS. It was great cause it showed the new releases in greater detail than in the release...
2018-11-23 3:49:15 PM
2019-01-31 2:31:15 PM
GeorgeFall
Newbie
4038 Views
4 replies
5 likes
new release

4038 Views
4 replies
5 likes

Cannot play downloaded albums

A few days ago I needed to make a new account because my e-mail adress changed, and I registered via Facebook in my previous account so I had to make a new one. I was and am still in a Family Premium subscription. As soon as I loged into my new accou...

csorgotamas
Casual Listener
A few days ago I needed to make a new account because my e-mail adress changed, and I registered via Facebook in my previous account so I had to make a new one. I was and am still in a Famil...
2019-01-27 2:44:46 PM
2019-01-31 1:36:02 PM
Loxer
Community Legend
1187 Views
3 replies
0 likes

1187 Views
3 replies
0 likes

“Go To Album” missing in Top 5 Tracks

Please restore the ability to go to the album for any artist’s top 5 song. This feature was available until a recent update. PlanPremiumCountryUSA Device(iPhone 8Operating System(iOS 11 My Question or Issue

ACAx1985
Roadie
Please restore the ability to go to the album for any artist’s top 5 song. This feature was available until a recent update. Plan Premium Country USA Device (iPhon...
2019-01-30 12:14:04 PM
2019-01-31 11:15:47 AM
Loxer
Community Legend
430 Views
1 replies
1 likes

430 Views
1 replies
1 likes

Weard Problem !

PlanPremiumCountry TurkeyDeviceiPhone 5sOperating SystemiOS 12.1.3 My Question or Issue I have a problem with my crazy app. Application crashes when i am stop the music.

SYN_T3SL4
Newbie
Plan Premium Country Turkey Device iPhone 5s Operating System iOS 12.1.3 My Question or Issue I have a problem with my crazy app. Application crashes when i am stop ...
2019-01-30 8:59:14 PM
2019-01-31 11:06:23 AM
Loxer
Community Legend
326 Views
1 replies
0 likes

326 Views
1 replies
0 likes

Spotify freezes when I pause while out of the app

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 12.1.2My Question or IssueSpotify becomes unable to un-pause music (restart playback) whenever I pause playback while I'm out of the app. I have to restart it to get it working again. This has o...

daniel178
Newbie
Plan Premium Country USA Device iPhone 6s Operating System iOS 12.1.2 My Question or Issue Spotify becomes unable to un-pause music (restart playback) whenever I pause playback whi...
2019-01-30 1:25:37 AM
2019-01-31 11:06:05 AM
Loxer
Community Legend
833 Views
2 replies
3 likes

833 Views
2 replies
3 likes

Radom artists being added to my list

PlanFamily PremiumCountry BrazilOperating System(iOS 12.1.2 / Windows 10) My Question or IssueRandom artists are being added to my list everyday I have to go into each one and unfollow but when I close the app and open again there are more random art...

recsouza
Newbie
Plan Family Premium Country Brazil Operating System (iOS 12.1.2 / Windows 10) My Question or Issue Random artists are being added to my list everyday I have to go into each one a...
2019-01-29 2:57:37 AM
2019-01-31 11:02:24 AM
Loxer
Community Legend
477 Views
1 replies
0 likes
Bug bluetooth windows
Bug iOS
Bug iPhone
Other
Student

477 Views
1 replies
0 likes

“Because you listened too” section

Hello,There used to be a section on my home page that had suggested artists based on what artists I listen too. It wasn’t a playlist it was a scroll section like the recently played and the made for you sections on the home page and not the discover ...

Peninje
Newbie
Hello, There used to be a section on my home page that had suggested artists based on what artists I listen too. It wasn’t a playlist it was a scroll section like the recently played and the made fo...
2019-01-29 2:51:13 AM
2019-01-31 10:59:38 AM
Loxer
Community Legend
853 Views
1 replies
0 likes

853 Views
1 replies
0 likes

App keeps logging me out.

PlanPremiumCountry CanadaDeviceiPhone SEOperating SystemiOS 12.1.2My Question or Issue Every time I leave the app it logs me out. When I open the app again it says my username and password don’t match. When I put my password and username in it logs m...

_u8wd4-sxove
Newbie
Plan Premium Country Canada Device iPhone SE Operating System iOS 12.1.2 My Question or Issue Every time I leave the app it logs me out. When I open the app again it says...
2019-01-29 3:04:28 AM
2019-01-31 10:56:48 AM
Loxer
Community Legend
764 Views
1 replies
0 likes

764 Views
1 replies
0 likes

Some songs sync/download offline, but other's don't. WHY!?!

I have a bunch of songs purchased and stored on a hard drive that I purchased on iTunes over the years. Some of these albums are not available on Spotify, but I point Spotify to the drive and it finds and syncs MOST of them. However, SOME of the file...

christophernyck
Music Fan
I have a bunch of songs purchased and stored on a hard drive that I purchased on iTunes over the years. Some of these albums are not available on Spotify, but I point Spotify to the drive and it find...
2019-01-30 9:58:42 PM
341 Views
0 replies
0 likes
Syncing Local FIles

341 Views
0 replies
0 likes

How to delete songs?

PlanPremiumCountry United StatesDevice(iPod Touch Gen 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI add songs to playlist that automatically downloads songs, and when I remove the songs from the playlist they don't b...

JordanFIreStar
Newbie
Plan Premium Country United States Device (iPod Touch Gen 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I add songs to playlist&...
2019-01-11 6:34:13 PM
2019-01-30 6:54:50 PM
gro8os
Casual Listener
7653 Views
2 replies
1 likes

7653 Views
2 replies
1 likes

How often do Artist Radio Playlists refresh? Mine seem to do so every day - can this be controlled?

PlanPremiumCountry CanadaDeviceiPhone 6Operating SystemiOS 12.1.3 My Question or IssueI use Spotify only in offline mode, downloading only on WiFi. I have several artist radio playlists, which show that they are fully downloaded when I'm on WiFi; how...

D3e
Newbie
Plan Premium Country Canada Device iPhone 6 Operating System iOS 12.1.3 My Question or Issue I use Spotify only in offline mode, downloading only on WiFi. I have several ...
2019-01-30 5:12:50 PM
3106 Views
0 replies
5 likes

3106 Views
0 replies
5 likes

Audiobook playlist position often lost after closing/reopening. Bug?

Hi! My main reason for using Spotify is the possibility to listen to audiobooks. But there seems to be a big bug in here:After closing and reopening Spotify the audiobook position (which episode you're in) is often lost and Spotify starts from scratc...

user-removed
Visitor
Hi! My main reason for using Spotify is the possibility to listen to audiobooks. But there seems to be a big bug in here: After closing and reopening Spotify the audiobook position (which e...
2019-01-30 9:13:44 AM
414 Views
0 replies
4 likes

414 Views
0 replies
4 likes

can't connect with Genius

PlanFree/PremiumCountry Device iphone XR Genius can't work when I listen, I can't read lyrics what playing now

omarlittle630
Newbie
Plan Free/Premium Country Device iphone XR Genius can't work when I listen, I can't read lyrics what playing now
2019-01-30 3:09:05 AM
545 Views
0 replies
1 likes

545 Views
0 replies
1 likes

Local won’t appear on app in iPhone

PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 12.1.3 I’ve had local files on my phone playlist before but when I switch phones recently I couldn’t get them to appear on my playlists. I’ve downloaded them onto my phone via iTunes and I’ve ad...

bear426
Regular
Plan Premium Country USA Device iPhone 8 Operating System iOS 12.1.3 I’ve had local files on my phone playlist before but when I switch phones recently I couldn’t get them to ap...
2019-01-29 4:06:47 PM
342 Views
0 replies
0 likes
local files not syncing

342 Views
0 replies
0 likes

Can't follow radio stations. Thinks it's a playlist

PlanPremium for FamilyCountry USADeviceiPhone 6sOperating SystemiOs 12.1.2 My Question or Issue When I attempt to follow a radio station on my iphone it thinks it's a playlist. The end result is that I don't have the thumbs up/down icons so I can't g...

TKfishes
Newbie
Plan Premium for Family Country USA Device iPhone 6s Operating System iOs 12.1.2 My Question or Issue When I attempt to follow a radio station on my iphone it thinks it's...
2019-01-20 6:27:43 PM
2019-01-29 3:03:26 PM
user-removed
Not applicable
3498 Views
3 replies
14 likes

3498 Views
3 replies
14 likes

Radio station do not show up in ipad using newest version of iOS

Since 2 days the radio stations do not show up on my ipad using the newest IOS. I use the ipad to stream on my network player and I miss this feature already. I live in Vienna, Austria so maybe it is only a local problem. I already reinstallled the S...

chrismd
Casual Listener
Since 2 days the radio stations do not show up on my ipad using the newest IOS. I use the ipad to stream on my network player and I miss this feature already. I live in Vienna, Austria so maybe it is...
2019-01-29 10:35:08 AM
417 Views
0 replies
0 likes

417 Views
0 replies
0 likes

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