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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 73593 Views
  • 16 replies
  • 37 likes
  • 73593 Views
  • 16 replies
  • 37 likes

Can't install Spotify on my iPad 2 because I'm not at iOS 10

PlanPremium CountryUS DeviceiPad 2Operating SystemiOS 9.3.5 My Question or Issue I happily used an old iPad for music. Last week, my iPad was trying to automatically update and crashed hard, so I was forced to restore it as a new iPad. My iPad is too...

  • Newbie
  • Plan Premium   Country US   Device iPad 2 Operating System iOS 9.3.5   My Question or Issue  I happily used an old iPad for music.  Last week, my iPad was trying ...
  • Maxim
  • Spotify Star
  • 5888 Views
  • 1 replies
  • 0 likes
  • 5888 Views
  • 1 replies
  • 0 likes

Deep links on Instagram not working?

When I share music on Instagram the deep links to Spotify are missing? And I can’t see other people’s deep links to Spotify music either??

  • Newbie
  • When I share music on Instagram the deep links to Spotify are missing? And I can’t see other people’s deep links to Spotify music either??  
  • chrstinednielle
  • Newbie
  • 1014 Views
  • 1 replies
  • 6 likes
  • 1014 Views
  • 1 replies
  • 6 likes

Only shuffle play on my iPhone!

I have Spotify Premium but when I access it on my iPhone SE, I can only play an album on shuffle play. I can't seem to play an album in the order it should be. This doesn't seem to be a problem when I use it on my Macbook...Any ideas please? Thanks!

  • Newbie
  •   I have Spotify Premium but when I access it on my iPhone SE, I can only play an album on shuffle play. I can't seem to play an album in the order it should be. This doesn't seem to be a probl...
  • Loxer
  • Community Legend
  • 1114 Views
  • 1 replies
  • 0 likes
  • 1114 Views
  • 1 replies
  • 0 likes

Spotify Remote - volume control stopped working

Plan: PremiumCountry: USA DeviceiPhone 5CMacBookSpotify Web I have nice speakers wired into my kitchen from a nice amplifier/stereo in another room and all I want to do is remote control an old iOS device plugged into that stereo so I can play Spotif...

  • Newbie
  • Plan: Premium Country: USA   Device iPhone 5C MacBook Spotify Web    I have nice speakers wired into my kitchen from a nice amplifier/stereo in another room and all  ...
  • Loxer
  • Community Legend
  • 4714 Views
  • 1 replies
  • 15 likes
  • iOS
    Spotify Remote
    Volume Control
  • 4714 Views
  • 1 replies
  • 15 likes

Account hacked

Devices: Macbook Pro, Iphone 7 and 8 My Question or Issue Hello, it seems that my account has been hacked. I realised on a number of occasions that my account was in use by another user. It seems that a Playstation4 has been connected. Sometims I lis...

  • Casual Listener
  •       Devices: Macbook Pro, Iphone 7 and 8  My Question or Issue  Hello, it seems that my account has been hacked. I realised on a number of occasions that my account wa...
  • Loxer
  • Community Legend
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

Iphone playing moving album cover

There are some songs on my phone that I play but they have a moving picture when it’s playing. How do I turn it off? It is VERY distracting when I drive. Also there doesn’t seem to be a like or dislike button on thhose moving songs? If i dont like th...

  • Newbie
  • There are some songs on my phone that I play but they have a moving picture when it’s playing. How do I turn it off? It is VERY distracting when I drive. Also there doesn’t seem to be a like or disli...
  • Loxer
  • Community Legend
  • 12981 Views
  • 1 replies
  • 0 likes
  • Album Cover
    Mobile
    moving image
    music
    Music And Album Experience
    songs
  • 12981 Views
  • 1 replies
  • 0 likes

Offline mode Catch 22

My Question or Issue OK. I get now that this is a “personal” streaming service and I won’t be able to stream to 2 devices at the same time even with premium. So how do I go offline on my iPad to listen to downloaded content while not interrupting my ...

  • Casual Listener
  •     My Question or Issue  OK. I get now that this is a “personal” streaming service and I won’t be able to stream to 2 devices at the same time even with premium. So how do I go off...
  • Loxer
  • Community Legend
  • 510 Views
  • 1 replies
  • 0 likes
  • 510 Views
  • 1 replies
  • 0 likes

Why does spotify think heavy rotation is a good idea?

PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 10 My Question or Issue Why doesn't Spotify do away with heavy rotation?

  • Newbie
  • Plan Premium Country  USA Device iPhone 8 Operating System iOS 10   My Question or Issue  Why doesn't Spotify do away with heavy rotation?
  • Loxer
  • Community Legend
  • 974 Views
  • 1 replies
  • 0 likes
  • 974 Views
  • 1 replies
  • 0 likes

Song Not Downloaded message on iOS but can play on PC

PlanFamily PremiumCountryAustraliaDeviceiPhone 6s, Dell LaptopOperating SystemiOS 12.1.2; Windows 10 pro My Question or Issue A lot of songs (90% of a 200 song playlist) are greyed out on my phone. I know that sometimes an artist or label removes son...

IMG_1777.jpg IMG_1778.jpg IMG_1779.jpg
  • Casual Listener
  • Plan Family Premium Country Australia Device iPhone 6s, Dell Laptop Operating System iOS 12.1.2; Windows 10 pro  My Question or Issue   A lot of songs (90% of a 200 song playlist)...
  • thinkOfaNumber
  • Casual Listener
  • 986 Views
  • 1 replies
  • 0 likes
  • 986 Views
  • 1 replies
  • 0 likes

Premium don’t play song issue

When I wasn’t using Spotify premium, I had songs I didn’t like so I put them on do not play (on my phone). They play on my computer (which I don’t care about, this is not an issue), but when I switched to premium I decided I did like these songs and ...

  • Newbie
  • When I wasn’t using Spotify premium, I had songs I didn’t like so I put them on do not play (on my phone). They play on my computer (which I don’t care about, this is not an issue), but when I switch...
  • Jarivveldhuizen
  • Newbie
  • 502 Views
  • 1 replies
  • 0 likes
  • 502 Views
  • 1 replies
  • 0 likes

Can't listen to certain artists

PlanPremiumCountryUnited States DeviceiPhone 7 PlusOperating SystemiOS 12.1.3 My Question or IssueI'm suddenly having an issue, which has persisted for roughly 24 hours now, where I am unable to listen to a certain artist, blackbear, from my iPhone. ...

  • Casual Listener
  • Plan Premium Country United States  Device iPhone 7 Plus Operating System iOS 12.1.3   My Question or Issue I'm suddenly having an issue, which has persisted for roughly 24 hours ...
  • reptons
  • Casual Listener
  • 2037 Views
  • 1 replies
  • 1 likes
  • 2037 Views
  • 1 replies
  • 1 likes

Only plays part of a song before skipping to the next one

PlanPremiumCountry USADeviceiphoneXOperating System(iOS 10 My Question or IssueWhen I am listening to any playlist in Spotify, it won't play any song in its entirety before skipping to the next. This is extremely frustrating. I have rebooted the phon...

  • Newbie
  • Plan Premium Country  USA Device iphoneX Operating System (iOS 10   My Question or Issue When I am listening to any playlist in Spotify, it won't play any song in its entirety bef...
  • 375 Views
  • 0 replies
  • 0 likes
  • 375 Views
  • 0 replies
  • 0 likes

Playlist Folders Taken Away on iPhone

PlanFreeCountry USADevice(iPhone SE)Operating System(iOS 12.1) My Question or IssueSeveral months ago I noticed that the playlist folders I created weren’t showing on my phone anymore. I’ve wanted to fix it but been putting it off. My playlists are s...

  • Newbie
  • Plan Free Country  USA Device (iPhone SE) Operating System (iOS 12.1)   My Question or Issue Several months ago I noticed that the playlist folders I created weren’t showing on my...
  • Loxer
  • Community Legend
  • 1020 Views
  • 1 replies
  • 1 likes
  • folder
    playlist folder
  • 1020 Views
  • 1 replies
  • 1 likes

Solved!! Keep having to restart app

PlanPremiumCountry UKDeviceiPhone 7Operating SystemiOS 12.1.3My Question or Issueusing Spotify version 8.4.89.675. The app keeps freezing when I pause a song. So I’m listening to a song, and then have to pause it for whatever reason and then when I c...

  • Newbie
  • Plan Premium Country  UK Device iPhone 7 Operating System iOS 12.1.3 My Question or Issue using Spotify version 8.4.89.675.  The app keeps freezing when I pause a song. So I’m lis...
  • Loxer
  • Community Legend
  • 3764 Views
  • 1 replies
  • 3 likes
  • 3764 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution No more space at my library. With premium account

Hi!I'm trying to as new albums and songs soy my Spotify premium account, and doesn't let me. It's says that I have to many songs, and I have to delete albums or songs. Why is that? It's supposed to create as much albums or songs I want isn't?

  • Casual Listener
  • Hi! I'm trying to as new albums and songs soy my Spotify premium account, and doesn't let me. It's says that I have to many songs, and I have to delete albums or songs. Why is that? It's supposed to...
  • Peter
  • Spotify Legend
  • 12077 Views
  • 18 replies
  • 6 likes
  • iOS
    space
  • 12077 Views
  • 18 replies
  • 6 likes

Complete discography won’t display?!?

Premium member with iPhone- i noticed a recent annoying change that I hope someone can help. I use to be able to view the entire Grateful Dead discography on my phone. Now it won’t pass studio sessions. It just ends there and there is a substantial a...

  • Casual Listener
  • Premium member with iPhone-   i noticed a recent annoying change that I hope someone can help.  I use to be able to view the entire Grateful Dead discography on my phone.  Now it won...
  • Dp1974
  • Casual Listener
  • 3864 Views
  • 6 replies
  • 5 likes
  • 3864 Views
  • 6 replies
  • 5 likes

plays only a part

https://www.files-conversion.com/file-convert/result/baeca8c1_6fe2_4398_a43f_e2994edde7b6.mp4 Plan: free Country: United States Device(iPhone 6)Operating System(iOS 10) My Question or Issue plays only a portion the song

  • Newbie
  • https://www.files-conversion.com/file-convert/result/baeca8c1_6fe2_4398_a43f_e2994edde7b6.mp4   Plan: free   Country: United States    Device (iPhone 6) Operating System ...
  • 414 Views
  • 0 replies
  • 0 likes
  • ABOUT SONGS
    iPhone 6s
    not working
  • 414 Views
  • 0 replies
  • 0 likes

Solved!! Cannot log-in on iPhone app

Need help! I cannot log in on iPhone X, newest Spotify, Premium Fanily user... have deleted & reinstalled reset password logged in on computerbut still won’t let me login on iPhone app Please help! PlanPremium FamilyCountry USADeviceiPhone XOperating...

  • Casual Listener
  • Need help! I cannot log in on iPhone X, newest Spotify, Premium Fanily user...   have deleted & reinstalled  reset password  logged in on computer but still won’t let me login...
  • sfc123
  • Casual Listener
  • 929 Views
  • 3 replies
  • 0 likes
  • 929 Views
  • 3 replies
  • 0 likes

Synch offline music

PlanPremiumDeviceiPhone XOperating SystemNewest iOS Okay so for me synching files from my Win pc is like the worst experience ever.Last time i quit spotify in 2016 was cause of this problems. So here is my problem again: Spotify just wont synch my fi...

  • Casual Listener
  • Plan Premium Device iPhone X Operating System Newest iOS     Okay so for me synching files from my Win pc is like the worst experience ever. Last time i quit spotify in 2016 was ca...
  • 333 Views
  • 0 replies
  • 0 likes
  • 333 Views
  • 0 replies
  • 0 likes

Keep getting logged out of iPhone app

I’m a premium user and quite frequently I get logged out of my iPhone App, login always works first time, just a pain to keep doing it.PlanPremiumCountry EnglandDeviceiPhone XSOperating SystemiOS 10 My Question or Issue

  • Newbie
  • I’m a premium user and quite frequently I get logged out of my iPhone App, login always works first time, just a pain to keep doing it. Plan Premium Country  England Device iPhone XS Oper...
  • Loxer
  • Community Legend
  • 781 Views
  • 1 replies
  • 0 likes
  • 781 Views
  • 1 replies
  • 0 likes