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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62700 Views
  • 16 replies
  • 37 likes
  • 62700 Views
  • 16 replies
  • 37 likes

Problem with syncing onto Iphone

I have been trying to download a song that I have in my local files on my computer. Other posts were saying disable the firewall and other things to try but they didn't work for me. One said to try and reinstalling the app. When I did that the song t...

  • Newbie
  • I have been trying to download a song that I have in my local files on my computer. Other posts were saying disable the firewall and other things to try but they didn't work for me.  One said to...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

listen to f1f

HelloI'm a premium user on an iPhone 8 (ios 12) in France. Very often, I have a message that appears when listening saying that I listen to f1f and proposing to continue (see image attached) while I do not use any bluetooth device and the sound stops...

  • Newbie
  • Hello I'm a premium user on an iPhone 8 (ios 12) in France.  Very often, I have a message that appears when listening saying that I listen to f1f and proposing to continue (see image attached)...
  • landonharris88
  • Composer
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Songs unavailable

Hey I have some issues with grayed out songs in specific playlists,like the madden music Monday’s playlist.Some songs are greyed out and I can’t play them,but when I search for this song I can play it regularly...Those are all explicit songs btwPlanP...

  • Music Fan
  • Hey I have some issues with grayed out songs in specific playlists,like the madden music Monday’s playlist. Some songs are greyed out and I can’t play them,but when I search for this song I can play...
  • FatCheese
  • Music Fan
  • 1447 Views
  • 6 replies
  • 0 likes
  • 1447 Views
  • 6 replies
  • 0 likes

iOS Beta

I filled out the webform for iOS beta access a couple day ago. I'm curious how long it normally takes to receive your invitation? I think there may have been a typo in the information I filled out but I'm not able to fill it out again. I get the atta...

  • Casual Listener
  • I filled out the webform for iOS beta access a couple day ago. I'm curious how long it normally takes to receive your invitation? I think there may have been a typo in the information I filled o...
  • MattSuda
  • Spotify Star
  • 1170 Views
  • 5 replies
  • 0 likes
  • 1170 Views
  • 5 replies
  • 0 likes

Spotify needs to fix iOS link for safari

Whenever I try and open a link on my iphone of a spotify song or playlist, it directs me to the apple store instead of opening the spotify application. I'm so sick of this not working and then going on the forums and seeing that this is happening to ...

  • Casual Listener
  • Whenever I try and open a link on my iphone of a spotify song or playlist, it directs me to the apple store instead of opening the spotify application.  I'm so sick of this not working and then ...
  • Loxer
  • Community Legend
  • 3096 Views
  • 5 replies
  • 1 likes
  • 3096 Views
  • 5 replies
  • 1 likes

Connect Waze to Spotify Banner (X) doesn't work

Waze banner stuck permenently. Brand new Pixel 3. Just got it. Just got it all set up. Waze banner (X) to close doesn't work. I can't get rid of it. I swear this was also on my S7 though even before I moved to the Pixel 3.

  • Regular
  • Waze banner stuck permenently.  Brand new Pixel 3. Just got it. Just got it all set up.  Waze banner (X) to close doesn't work. I can't get rid of it.   I swear this was also on my S...
  • dropc
  • Regular
  • 2553 Views
  • 3 replies
  • 0 likes
  • 2553 Views
  • 3 replies
  • 0 likes

How do I play certain songs?

PlanPremiumCountry USADeviceIPhone SEOperating SystemIOS 10 My Question or Issue So when I go to the German top 50 charts I see “Roli Glitzer Glitzer” and it’s one of my favorite songs, but it’s shaded in gray and I can’t play it. Does anyone know ho...

  • Newbie
  • Plan Premium Country  USA Device IPhone SE Operating System IOS 10   My Question or Issue  So when I go to the German top 50 charts I see “Roli Glitzer Glitzer” and it’s one ...
  • landonharris88
  • Composer
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

Songs not working

PlanPremiumCountryUnited States DeviceiPhone 7Operating SystemiOS11 Certain songs wont play anymore after I tried the premium free for a week. They stopped working after the free trial ended. I then got premium for three months and the songs still wo...

  • Casual Listener
  • Plan Premium Country United States  Device iPhone 7 Operating System iOS11    Certain songs wont play anymore after I tried the premium free for a week. They stopped working a...
  • Domie89
  • Casual Listener
  • 587 Views
  • 3 replies
  • 0 likes
  • 587 Views
  • 3 replies
  • 0 likes

“Cannot play station” pop up

Recently newly added music has a weird quirk on iOS.....click on the ellipsis to the right of a song title to bring up the menu, and on top of the menu, before you even select anything, you get a pop up: “Cannot play station. Sorry this station can n...

  • Roadie
  •   Recently newly added music has a weird quirk on iOS.....click on the ellipsis to the right of a song title to bring up the menu, and on top of the menu, before you even select anything, you g...
  • Mitchgo
  • Roadie
  • 1928 Views
  • 9 replies
  • 6 likes
  • 1928 Views
  • 9 replies
  • 6 likes

Add album to playlist button

PlanFree/PremiumCountry DeviceiPhone 8Operating SystemiOS 10 My Question or Issue The “add album to playlist” button that used to be under the three dots button in the top right corner when on an album page was removed with the last update. It needs ...

  • Visitor
  • Plan Free/Premium Country   Device iPhone 8 Operating System iOS 10   My Question or Issue  The “add album to playlist” button that used to be under the three dots button in ...
  • Loxer
  • Community Legend
  • 863 Views
  • 1 replies
  • 1 likes
  • 863 Views
  • 1 replies
  • 1 likes

Do not play list

PlanPremiumCountry CanadaDeviceiPhone 5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I signed up for premium a couple weeks ago and can't put songs on my do not play list anymore. Can this not be done on premium? I can'...

  • Casual Listener
  • Plan Premium Country  Canada Device iPhone 5 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I signed up for premium a couple weeks ago ...
  • Loxer
  • Community Legend
  • 832 Views
  • 3 replies
  • 0 likes
  • 832 Views
  • 3 replies
  • 0 likes

Too many ads

On Iphone after every song there is AT LEAST one ad. Every single song, without exception. I’ve also noticed that the free 30 minutes only occasionally works.

  • Newbie
  • On Iphone after every song there is AT LEAST one ad. Every single song, without exception. I’ve also noticed that the free 30 minutes only occasionally works.    
  • Loxer
  • Community Legend
  • 2046 Views
  • 2 replies
  • 0 likes
  • 2046 Views
  • 2 replies
  • 0 likes

Premium Family Account and Mandy IPAD

Hi to all We have a Premium Family Acount with 2 Adults Acoount and 2 Kids Accounts. Evers Kid hast an old IPad with there own Spotify App Account (from the Premium Familiy Account) on it. When now two Kids want hear Spotify at the same time, they tw...

  • Casual Listener
  • Hi to all   We have a Premium Family Acount with 2 Adults Acoount and 2 Kids Accounts. Evers Kid hast an old IPad with there own Spotify App Account (from the Premium Familiy Account) on it. ...
  • Loxer
  • Community Legend
  • 469 Views
  • 1 replies
  • 0 likes
  • 469 Views
  • 1 replies
  • 0 likes

Bug : avalible devices quits app

PlanPremiumCountry UkDeviceIhpone 6 iPad Pro 12.1Operating System(iOS 12.1 My Question or Issue when you press avalible devices, to let's say send to Alexa speaker pair, the app just quits, this is in both iOS versions for phone and ipad

  • Newbie
  • Plan Premium Country  Uk Device Ihpone 6 iPad Pro 12.1 Operating System (iOS 12.1   My Question or Issue   when you press avalible devices, to let's say send to Alexa speake...
  • Loxer
  • Community Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Link to "play on spotify" on Instagram leads to Apple Store

Everytime that someone shares a music on the stories of Instagram, where you can see the link on top saying "Play on Spotify", I click on it and I am directed to the internet page of Spotify through Safari, and not the app (that I have instaled on my...

  • Newbie
  • Everytime that someone shares a music on the stories of Instagram, where you can see the link on top saying "Play on Spotify",  I click on it and I am directed to the internet page of Spotify th...
  • Loxer
  • Community Legend
  • 508 Views
  • 1 replies
  • 0 likes
  • 508 Views
  • 1 replies
  • 0 likes

Solved!! Download playlist without saving to library?

PlanPremiumCountryEngland DeviceiPhone XOperating SystemiOS (Latest) My Question or Issue:Hello, really quick question - You have a playlist named Hype (could be any playlist but this is an example). If I want to make that playlist available offline,...

  • Casual Listener
  • Plan Premium Country England  Device iPhone X Operating System iOS (Latest)   My Question or Issue: Hello, really quick question - You have a playlist named Hype (could be any pla...
  • Loxer
  • Community Legend
  • 3752 Views
  • 1 replies
  • 1 likes
  • 3752 Views
  • 1 replies
  • 1 likes

Solved!! Two iPads are connected at same time

PlanPremium FamilyCountrySwitzerland Device(iPad Information See below)Operating System(iOS 9) My Question or Issue We have a Premium Family Acount with 2 Adults Acoount and 2 Kids Accounts. Evers Kid hast an old IPad with there own Spotify App Accou...

  • Casual Listener
  • Plan Premium Family Country Switzerland   Device (iPad Information See below) Operating System (iOS 9)   My Question or Issue   We have a Premium Family Acount with 2 Adult...
  • MattSuda
  • Spotify Star
  • 1871 Views
  • 2 replies
  • 0 likes
  • 1871 Views
  • 2 replies
  • 0 likes

iOS Opening Links in Safari and not App

Hi everyone! I just went from an iPhone SE to the iPhone XS. For some reason, when I receive a link in iMessage for a song on Spotify it opens in Safari. From there I can click open Spotify and it tries to launch the app store and I ultimately can't ...

  • Casual Listener
  •   Hi everyone!   I just went from an iPhone SE to the iPhone XS. For some reason, when I receive a link in iMessage for a song on Spotify it opens in Safari. From there I can click open ...
  • MattSuda
  • Spotify Star
  • 5072 Views
  • 4 replies
  • 5 likes
  • 5072 Views
  • 4 replies
  • 5 likes