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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64398 Views
  • 16 replies
  • 37 likes
  • 64398 Views
  • 16 replies
  • 37 likes

Spotify gear s3 remote mode choose songs

PlanPremiumCountryUSA Devices7 edge and gear s3Operating Systemnougat My Question or IssueI just recently solved an issue with the remote feature with spotify on gear s3 not working which was fixed by downgrading spotify version on my phone. however,...

  • Newbie
  • Plan Premium Country USA  Device s7 edge and gear s3 Operating System nougat   My Question or Issue I just recently solved an issue with the remote feature with spotify on gear ...
  • 325 Views
  • 0 replies
  • 0 likes
  • 325 Views
  • 0 replies
  • 0 likes

Music is playing alone and switch automatically

Plan : Premium / Country : FR / Device : Iphone 7 / Operating System : iOS 11.4.1 Hello guys, When I start my spotify app, I always have a message about a web player using my account and I can see some music from artists I don't know have being playe...

  • Newbie
  • Plan : Premium / Country : FR / Device : Iphone 7 / Operating System : iOS 11.4.1    Hello guys,    When I start my spotify app, I...
  • 834 Views
  • 0 replies
  • 5 likes
  • 834 Views
  • 0 replies
  • 5 likes

Desing problem

PlanPremiumCountry FranceDeviceiPhone XOperating SystemiOS My Question or IssueGood evening,I would like to know why I do not have the new application desing and the old one. And how can I have it?Thank you

  • Newbie
  • Plan Premium Country  France Device iPhone X Operating System iOS    My Question or Issue Good evening, I would like to know why I do not have the new application desing and...
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

iOS Battery Life and 320Kbps Audio

PlanPremiumCountry USADeviceiPhone XSOperating SystemiOS 12 My Question or Issue I've dealt with excessive battery drain across 4 iOS devices (iPad Mini 3, iPhone 6S, iPhone X, iPhone XS) and have finally gotten the app to consume a normal percentage...

  • Newbie
  • Plan Premium Country  USA Device iPhone XS Operating System iOS 12   My Question or Issue  I've dealt with excessive battery drain across 4 iOS devices (iPad Mini 3, iPhone 6...
  • 987 Views
  • 0 replies
  • 1 likes
  • battery drain
    iOS
    music quality
  • 987 Views
  • 0 replies
  • 1 likes

Huge issue with shuffle play. Spotify please fix it soon!

My Question or IssueSpotify, you have huge bug in your apps (at least the iOS apps, maybe also windows and android?). Shuffle mode does not work at this time. To be more precise; when I'm listening to my playlist in shuffle mode and delete the curren...

  • Regular
  •     My Question or Issue Spotify, you have huge bug in your apps (at least the iOS apps, maybe also windows and android?). Shuffle mode does not work at this time.  To be more prec...
  • 443 Views
  • 0 replies
  • 2 likes
  • 443 Views
  • 0 replies
  • 2 likes

Playing a new song with at least a song in queue bug

PlanFree/PremiumCountry ItalyDeviceiPhone 6sOperating SystemiOS 9.3.4 My Question or Issue I just discovered that i can use my phone as a remote to play spotify music from my PC. All functions are fluid except when you play a new song ( i mean select...

  • Casual Listener
  •   Plan Free/Premium Country  Italy Device iPhone 6s Operating System iOS 9.3.4   My Question or Issue  I just discovered that i can use my phone as a remote to play spo...
  • dekomori
  • Casual Listener
  • 269 Views
  • 2 replies
  • 0 likes
  • 269 Views
  • 2 replies
  • 0 likes

Grayed out songs that are still available on spotify

PlanPremiumCountryUS My Question or Issue Today I tried to open and play my christmas playlist that has slowly been growing over the last 4 years or so. There are ~75 songs on the list. When I opened the playlist, however, almost every one of the son...

  • Casual Listener
  • Plan Premium Country US   My Question or Issue  Today I tried to open and play my christmas playlist that has slowly been growing over the last 4 years or so. There are ~75 songs on t...
  • ZevSupport
  • Regular
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes

Google Assistant on iOS: “Sorry, I can’t play music on Spotify yet”

PlanPremium Device(iPhone 8+, iPad 9)Operating System(iOS 12) Is it normal for Google Assistant to say “Sorry, I can’t play music on Spotify yet,” when the app is open, but in the background? I’ve been trying to get it to work with my Bose QC35ii hea...

  • Newbie
  • Plan Premium   Device (iPhone 8+, iPad 9) Operating System (iOS 12)   Is it normal for Google Assistant to say “Sorry, I can’t play music on Spotify yet,” when the app is open, but ...
  • ZevSupport
  • Regular
  • 1028 Views
  • 1 replies
  • 0 likes
  • 1028 Views
  • 1 replies
  • 0 likes

Shuffle play not working

When I go to my playlist of over 1000 songs, then shuffle them, it consistently only plays within the first 50. All of the rest of my songs aren’t even in the queue. This only started happening recently; before it shuffled ALL of the songs without a ...

  • Newbie
  • When I go to my playlist of over 1000 songs, then shuffle them, it consistently only plays within the first 50. All of the rest of my songs aren’t even in the queue. This only started happening recen...
  • yourbigbonez
  • Casual Listener
  • 1336 Views
  • 2 replies
  • 6 likes
  • Download mode doesn't work
    Download Playlists
    download queue
    queue
    queue error
    Queue of Playlists
    Shuffle Algorithm
    shuffle all
    shuffle error
    Shuffle Function
    shuffle issue
    Shuffle not working
    Shuffle play
    Shuffle Playlist
  • 1336 Views
  • 2 replies
  • 6 likes

Is it possible to stop Spotify from raising my volume?

PlanPremiumCountryUSA DeviceiPhone XOperating SystemiOS12 My Question or IssueI'm always either playing music on my phone or my laptop, and I like that I'm able to switch between them effortlessly. However, whenever I switch from my phone to my lapto...

  • Newbie
  • Plan Premium Country USA   Device iPhone X Operating System iOS12   My Question or Issue I'm always either playing music on my phone or my laptop, and I like that I'm able to swi...
  • Loxer
  • Community Legend
  • 497 Views
  • 1 replies
  • 0 likes
  • 497 Views
  • 1 replies
  • 0 likes

User Experience Woes in iOS app (November 2018 – current)

I'm struggling to understand how to properly use your updated ios app. I'm stuck spending my holidays teaching my grandparents how to use Windows 10, and I can't even start to imagine them using Spotify on their phones – even though they have and use...

  • Regular
  • I'm struggling to understand how to properly use your updated ios app. I'm stuck spending my holidays teaching my grandparents how to use Windows 10, and I can't even start to imagine them using Spot...
  • Loxer
  • Community Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Spotify can't open this type of link on this device

PlanPremiumCountryDenmarkDeviceiPad 2018Operating SystemiOS 12.1 My Question or IssueI'm having this issue - Spotify won't open some playlists, Daily Mix lists as the most notable - on my iPad. I can play them from my Samsung Galaxy and desktop Windo...

  • Newbie
  • Plan Premium Country Denmark Device iPad 2018 Operating System iOS 12.1   My Question or Issue I'm having this issue - Spotify won't open some playlists, Daily Mix lists as the most no...
  • Loxer
  • Community Legend
  • 665 Views
  • 1 replies
  • 0 likes
  • 665 Views
  • 1 replies
  • 0 likes

In Order Music

I can’t listen the songs in order. After a song finised spotify keep repeating it. How can i fix it?

  • Newbie
  •    I can’t listen the songs in order. After a song finised spotify keep repeating it. How can i fix it?
  • Loxer
  • Community Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

shazam to spotify doesn’t work

PlanPremiumCountry RomaniaDeviceiPhone SEOperating SystemiOS 12.1 My Question or Issuehello, why i can’t connect shazam to spotify? and yes i have spotify premium, but the shazam don’t show me streaming spotify, just apple music. and i tried to reins...

  • Newbie
  •   Plan Premium Country  Romania Device iPhone SE Operating System iOS 12.1   My Question or Issue hello, why i can’t connect shazam to spotify?  and yes i have spotify...
  • Loxer
  • Community Legend
  • 1461 Views
  • 1 replies
  • 0 likes
  • 1461 Views
  • 1 replies
  • 0 likes

Missing albums that were once available before.

My Question or IssueThe kings of Leon album "youth and young manhood" is currently not appearing on kings of Leon Spotify anymore where it used to be. Keep finding certain artists albums disappearing more often and it's urging me to change to a diffe...

  • Casual Listener
  •   My Question or Issue The kings of Leon album "youth and young manhood" is currently not appearing on kings of Leon Spotify anymore where it used to be. Keep finding certain artists albums di...
  • Loxer
  • Community Legend
  • 648 Views
  • 1 replies
  • 0 likes
  • 648 Views
  • 1 replies
  • 0 likes

No Daliy Mix playlists

PlanPremium TrialCountry Israel DeviceIPhone 7 PlusOperating SystemiOS 12.1 My Question or Issue Hi,I am currently on a premium trial (be going for over 3 weeks now) and I can't see my daily mixI've been listening everyday for the past 3 weeks I reck...

  • Newbie
  • Plan Premium Trial Country  Israel  Device IPhone 7 Plus Operating System iOS 12.1   My Question or Issue  Hi, I am currently on a premium trial (be going for over 3 we...
  • Loxer
  • Community Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • Daily Mixes
  • 348 Views
  • 1 replies
  • 0 likes

Cant download the app

Hello in new in this plataform but cant downlod Spotify music i dont know why.. the app says you country cant download it.. im from colombia.. and i know here so much people use it.. i try download in a Android And works.. so who is the problem with ...

  • Visitor
  • Hello in new in this plataform but cant downlod Spotify music i dont know why..    the app says you country cant download it.. im from colombia.. and i know here so much people use it.. i...
  • Loxer
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

New Sonos Queue Issue w/ Spotify App

PlanPremiumCountry USADevice(iPhone 7Operating System(iOS 12.1 (most updated version) My Question or Issue I have a Sonos system and prefer to use the Spotify App instead of the Sonos App for my music. I recently noticed that when I have songs in the...

  • Casual Listener
  • Plan Premium Country  USA Device (iPhone 7 Operating System (iOS 12.1 (most updated version)   My Question or Issue  I have a Sonos system and prefer to use the Spotify App i...
  • 450 Views
  • 0 replies
  • 0 likes
  • Sonos Queue Issue
  • 450 Views
  • 0 replies
  • 0 likes

Listening on another device

PlanPremiumCountry Canada DeviceBlackberry keyoneOperating System(iOS 10 My Question or IssueI listen to Spotify on my phone or iPad and often listen through Bluetooth on my tv. When looking at “devices available” now, it gives me Google Cast instead...

  • Regular
  • Plan Premium Country Canada    Device Blackberry keyone Operating System (iOS 10   My Question or Issue I listen to Spotify on my phone or iPad and often listen through Bluet...
  • Toblerone17
  • Regular
  • 1690 Views
  • 9 replies
  • 0 likes
  • 1690 Views
  • 9 replies
  • 0 likes