Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
64246 Views
16 replies
37 likes

64246 Views
16 replies
37 likes

Sharing songs to IG stories - just opens up log in page?

PlanPremiumCountryUSA DeviceiPhone 6Operating SystemiOS 12.0.1 My Question or IssueWhen I try to share a song to my instagram stories, it opens the instagram log in page (depsiteme being logged into my account on my phone already) and then after I lo...

cailanack
Casual Listener
Plan Premium Country USA Device iPhone 6 Operating System iOS 12.0.1 My Question or Issue When I try to share a song to my instagram stories, it opens the instagram l...
2018-10-19 11:19:32 PM
2018-10-23 4:04:47 AM
SCAL86
Casual Listener
959 Views
5 replies
2 likes

959 Views
5 replies
2 likes

Will play every artist but one on iPhone 6a

Iphone 6spremium trial (basically signed up and didn’t even realize there was a free trial at first) issue: I can download any album or play any artist and listen offline/online except for one: artist: mike stud when downloaded it has the green box w...

user-removed
Visitor
Iphone 6s premium trial (basically signed up and didn’t even realize there was a free trial at first) issue: I can download any album or play any artist and listen offline/online except for...
2018-09-13 1:50:42 AM
2018-10-23 2:51:07 AM
user-removed
Not applicable
539 Views
4 replies
0 likes

539 Views
4 replies
0 likes

Solved!! No Radio or Browse Bar Shown on Premium

PlanPremiumCountry TurkeyDevice(iPhone SE, iPad Pro 9.7)Operating System(iOS 12.0.1) My Question or Issue My browse and radio tabs are missing even though I’m a premium user. I’ve read that those features are disabled for free users but like I’ve sai...

alpster
Newbie
Plan Premium Country Turkey Device (iPhone SE, iPad Pro 9.7) Operating System (iOS 12.0.1) My Question or Issue My browse and radio tabs are missing even though I...
2018-10-22 11:04:45 PM
2018-10-22 11:16:31 PM
Keanu_C
Community Legend
691 Views
1 replies
0 likes
premium tabs

691 Views
1 replies
0 likes

Some songs don’t reproduce in my iPhone

PlanpremiunCOLOMBIA Device(iPhone 8Operating SystemIos 10 My Question or Issue Some songs in my Spotify are not Reproducing. They look like it had been downloaded in my iPhone. This is in online mode

Clau1006
Casual Listener
Plan premiun COLOMBIA Device (iPhone 8 Operating System Ios 10 My Question or Issue Some songs in my Spotify are not Reproducing. They look like it had been ...
2018-10-22 2:08:45 PM
2018-10-22 6:41:30 PM
Loxer
Community Legend
337 Views
1 replies
0 likes

337 Views
1 replies
0 likes

Remove Downloaded Song From Device

PlanPremium Device(iPhone 6)Operating System(iOS 12) My Question or Issue Hello, I am new to Spotify and was wondering if anyone knew how to remove a single downloaded song from iPhone device to free up space but not remove it from a playlist? Thanks

itsmattm
Casual Listener
Plan Premium Device (iPhone 6) Operating System (iOS 12) My Question or Issue Hello, I am new to Spotify and was wondering if anyone knew how to re...
2018-10-22 12:29:50 PM
2018-10-22 6:40:56 PM
Loxer
Community Legend
390 Views
1 replies
0 likes

390 Views
1 replies
0 likes

Spotify Queue

So I’m having this issue on my 6th gen ipad with queues. When I queue songs, the last song i queued will go invisible and I can’t see it and sometimes when i move it, it will just go back to the bottom, I have an image attached lol. Even though it is...

grownshrimp
Newbie
So I’m having this issue on my 6th gen ipad with queues. When I queue songs, the last song i queued will go invisible and I can’t see it and sometimes when i move it, it will just go back to the bott...
2018-10-22 3:09:14 PM
2018-10-22 6:35:41 PM
Loxer
Community Legend
390 Views
1 replies
0 likes

390 Views
1 replies
0 likes

Certain playlists won't sync when adding new songs

PlanPremiumCountryNorwayDevice iPhone 6sOperating SystemiOS 12.0.1 My Question or Issue Hi, I am having trouble with playlists that will not sync, this happens regularly to certain playlists. I add songs, but they do not show up in the lists. Sometim...

marengs92
Newbie
Plan Premium Country Norway Device iPhone 6s Operating System iOS 12.0.1 My Question or Issue Hi, I am having trouble with playlists that will not sync, this happe...
2018-10-22 2:36:24 PM
321 Views
0 replies
1 likes

321 Views
0 replies
1 likes

Some songs don’t reproduce in my iphone

premiumFree/PremiumCOLOMBIA iphone 8ios10 My Question or Issue I can’t hear certain songs in mode online, it don’t reproduce in my iPhone

Clau1006
Casual Listener
premium Free/Premium COLOMBIA iphone 8 ios10 My Question or Issue I can’t hear certain songs in mode online, it don’t reproduce in my iPhone
2018-10-22 2:00:22 PM
240 Views
0 replies
0 likes

240 Views
0 replies
0 likes

Play na música importada passa pra frente

PlanPremiumCountry BrasilDeviceiPhone 6SOperating SystemiOS 12 My Question or Issue Eu importei algumas músicas do computador para o iPhone via iTunes, então eu as importei para o Spotify e consigo ouvir normalmente, porém ao pausar a música e retoma...

user-removed
Visitor
Plan Premium Country Brasil Device iPhone 6S Operating System iOS 12 My Question or Issue Eu importei algumas músicas do computador para o iPhone via iTunes, então eu as ...
2018-10-22 1:54:55 PM
443 Views
0 replies
0 likes

443 Views
0 replies
0 likes

Solved!! Spotify Family

I was just wondering, with a Spotify family plan can the users on the plan listen to different music at the same time while on wifi?

MattiaM
Casual Listener
I was just wondering, with a Spotify family plan can the users on the plan listen to different music at the same time while on wifi?
2018-10-21 9:22:09 PM
2018-10-22 6:36:19 AM
Maxim
Spotify Star
400 Views
1 replies
0 likes

400 Views
1 replies
0 likes

Spotify won’t update to new premium version

PlanFree/PremiumCountry DeviceiPhone 8+Operating SystemiOS 12.0.1 The new update for premium users just dropped but my Spotify hasn’t updated yet. Any ideas?

Loveless99
Newbie
Plan Free/Premium Country Device iPhone 8+ Operating System iOS 12.0.1 The new update for premium users just dropped but my Spotify hasn’t updated yet. Any ideas?
2018-10-22 3:26:50 AM
2018-10-22 6:35:24 AM
Maxim
Spotify Star
471 Views
1 replies
0 likes

471 Views
1 replies
0 likes

Can’t link Spotify to Instagram Stories

Plan : PremiumDevice : Iphone 6s (iOS 12)country / Malaysia Why can’t I share my Spotify to Instagram Story? Whenever I do that they’ll direct me to my logged out Instagram. after I logged back in, I can’t even share my Spotify song. Please help this

ElsaNatalia16
Casual Listener
Plan : Premium Device : Iphone 6s (iOS 12) country / Malaysia Why can’t I share my Spotify to Instagram Story? Whenever I do that they’ll direct me to my logged out Instagram. after I logg...
2018-10-19 10:35:07 AM
2018-10-22 2:14:44 AM
ElsaNatalia16
Casual Listener
1351 Views
4 replies
5 likes

1351 Views
4 replies
5 likes

Endless artist radio doesn’t work do every artist

For some artists I see the artist radio option but cannot click on it. Why not? See attached picture.

Npostman
Roadie
For some artists I see the artist radio option but cannot click on it. Why not? See attached picture.
2018-10-21 3:14:12 PM
351 Views
0 replies
0 likes

351 Views
0 replies
0 likes

Problem to share music on Instagram stories from Spotify

My Question or Issue I tried to share my music from Spotify to my Instagram stories but there is a bug ... can you help me? After I click on share to your Instagram story, appear to me the pic on the attachment...

Fabioice
Newbie
My Question or Issue I tried to share my music from Spotify to my Instagram stories but there is a bug ... can you help me? After I click on share to your Instagram story, appe...
2018-10-21 1:15:50 PM
2018-10-21 1:42:33 PM
Jose_M
Spotify Star
1007 Views
1 replies
5 likes
Premium

1007 Views
1 replies
5 likes

Instagram Stories

Wondering if anyone else has this problem. Using an iPhone 6 with latest software. Trying to share a song from Spotify to Instagram Stories. I am logged into Instagram, but every time I go to the song and click ‘share’ and select ‘Instagram stories’,...

Yelofink91
Newbie
Wondering if anyone else has this problem. Using an iPhone 6 with latest software. Trying to share a song from Spotify to Instagram Stories. I am logged into Instagram, but every time I go to ...
2018-10-21 5:38:49 AM
2018-10-21 9:16:19 AM
Loxer
Community Legend
578 Views
1 replies
0 likes
Instagram
sharing

578 Views
1 replies
0 likes

I cant play a certain song on my phone

PlanPremiumCountry United StatesDeviceiPhone SEOperating SystemiOS 12 My Question or Issue I’m having trouble playing a certain song on spotify. I can do anything on it (such as saving it to a playlist or viewing album etc), but i cant play the song....

Nexus03
Casual Listener
Plan Premium Country United States Device iPhone SE Operating System iOS 12 My Question or Issue I’m having trouble playing a certain song on spotify. I can do anything o...
2018-10-19 5:31:18 PM
2018-10-21 7:44:02 AM
Billy-J
Spotify Star
603 Views
3 replies
0 likes

603 Views
3 replies
0 likes

Volume Normalization not working properly

Plan Premium/FamilyCountry ARDevice iPhone XOperating System iOS 12.0.1I've noticed that the volume normalization is not working as expected mainly when I'm playing a Radio were several songs from different artists are played and I need to adjust the...

mheluani
Newbie
Plan Premium/Family Country AR Device iPhone X Operating System iOS 12.0.1 I've noticed that the volume normalization is not working as expected mainly when I'm playing a Radio wer...
2018-10-19 4:12:27 PM
2018-10-20 10:32:38 PM
h-550kvzn_fmo
Newbie
1067 Views
1 replies
3 likes

1067 Views
1 replies
3 likes

Endless artist radio - new update

Is it just me, or is this new update with “endless artist radio” a bit misleading? It’s really just a playlist with around 3 hours of music that updates “from time to time”.. it’s not endless, I can scroll to the end. For example, search “Taylor swif...

Glennny
Casual Listener
Is it just me, or is this new update with “endless artist radio” a bit misleading? It’s really just a playlist with around 3 hours of music that updates “from time to time”.. it’s not endless, I can ...
2018-10-19 2:46:46 AM
2018-10-20 2:10:56 PM
Npostman
Roadie
1599 Views
2 replies
0 likes

1599 Views
2 replies
0 likes

App keeps crashing when I start it up

PlanFreeCountry UKDeviceiPhone 6sOperating SystemiOS 10 My Question or Issue Whenever I try to start the app it loads up the logo, then immediately closes itself. Hasn’t been an issue for the years ive been using the app but started happening when I ...

sagz
Newbie
Plan Free Country UK Device iPhone 6s Operating System iOS 10 My Question or Issue Whenever I try to start the app it loads up the logo, then immediately closes itself. H...
2018-10-20 11:42:57 AM
2018-10-20 12:22:14 PM
Loxer
Community Legend
507 Views
1 replies
0 likes
apple
Crash
iOS
startup

507 Views
1 replies
0 likes

Instagram sharing doesn’t work

PlanPremiumCountryIndonesia DeviceiPhone XOperating SystemiOS 12.0.1 My Question or IssueIt asks me to log-in for every song that I want to share on Instagram stories and then it doesn’t share it. It doesn’t show me a preview of how it’s supposed to ...

dwptr
Casual Listener
Plan Premium Country Indonesia Device iPhone X Operating System iOS 12.0.1 My Question or Issue It asks me to log-in for every song that I want to share on Instagram stories ...
2018-10-19 12:35:49 AM
2018-10-20 12:20:57 PM
Maxim
Spotify Star
738 Views
1 replies
0 likes

738 Views
1 replies
0 likes

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