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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 77594 Views
  • 16 replies
  • 37 likes
  • 77594 Views
  • 16 replies
  • 37 likes

Spotify in UAE

PlanPremiumCountry UAEDevice(iPhone 6sOperating System My Question or Issue I have deleted the Spotify app as it wasn’t working properly for some reason after I updated my phone. I now cannot reinstall it. Can you help me on how I can access my music...

  • Regular
  •   Plan Premium Country  UAE Device (iPhone 6s Operating System   My Question or Issue  I have deleted the Spotify app as it wasn’t working properly for some reason after...
  • angiemono83
  • Regular
  • 1336 Views
  • 5 replies
  • 0 likes
  • 1336 Views
  • 5 replies
  • 0 likes

Spotify keeps the screen on

PlanPremium Family planCountry Canada DeviceiPhone 8Operating SystemiOS 12 When I’m playing music the screen stays on, which drains the battery. If I lock the screen the screen turns back on when the song changes

  • Casual Listener
  • Plan Premium Family plan Country  Canada  Device iPhone 8 Operating System iOS 12   When I’m playing music the screen stays on, which drains the battery. If I lock the screen ...
  • rianna_xxo
  • Casual Listener
  • 8897 Views
  • 5 replies
  • 1 likes
  • 8897 Views
  • 5 replies
  • 1 likes

Can’t see songs in queue

PlanPremiumCountrySwedenDeviceiPhone 6sOperating SystemiOS 12.0 My Question or IssueWhen i add songs to queue they don’t show - until i add a new song, then the first song shows. I have deleted and reinstalled the app, restarted the phone, and i have...

  • Casual Listener
  •   Plan Premium Country Sweden Device iPhone 6s Operating System iOS 12.0   My Question or Issue When i add songs to queue they don’t show - until i add a new song, then the first...
  • ToveBer
  • Casual Listener
  • 675 Views
  • 2 replies
  • 0 likes
  • 675 Views
  • 2 replies
  • 0 likes

Phone keeps logging into wrong FB account

Upgraded to new iphone. Originally signed up for spotify with one facebook account, which now appears to have been a mistake because I can't unlink it. I created a new spotify account with my new facebook account. My facebook app is logged into the m...

  • Newbie
  •   Upgraded to new iphone. Originally signed up for spotify with one facebook account, which now appears to have been a mistake because I can't unlink it. I created a new spotify account with my...
  • Loxer
  • Community Legend
  • 14613 Views
  • 1 replies
  • 0 likes
  • 14613 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't accept changes to my queue

Plan Premium Country UK DeviceIphone 6s Operating System ios 10 My Question or Issue For some reason my queue has been weird lately, if I shuffle a playlist and then make changes to the queue it won't actually play the order I've changed it too it'll...

  • Casual Listener
  • Plan  Premium   Country UK   Device Iphone 6s   Operating System ios 10   My Question or Issue  For some reason my queue has been weird lately, if I shuff...
  • Loxer
  • Community Legend
  • 1150 Views
  • 1 replies
  • 1 likes
  • 1150 Views
  • 1 replies
  • 1 likes

Can’t find band info or profiles

PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • SweMar
  • Music Fan
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

My 'Local File' music are not in the playlist I created on my iPhone!

So I downloaded some music on my desktop and moved those files over to the Spotify Local Files area. They work perfectly normal on my desktop, however when I goto my iPhone to open up the playlist, there's nothing there. It says "Want to add songs to...

  • Regular
  • So I downloaded some music on my desktop and moved those files over to the Spotify Local Files area. They work perfectly normal on my desktop, however when I goto my iPhone to open up the playlist, t...
  • Yet
  • Regular
  • 773 Views
  • 6 replies
  • 0 likes
  • 773 Views
  • 6 replies
  • 0 likes

Can I batch edit my music in a playlist?

So I need to edit multiple songs in a playlist but I cannot seem to find where that feature is. For example, If I have multiple songs at the bottom, can I move those to the top at an instant?

  • Regular
  •    So I need to edit multiple songs in a playlist but I cannot seem to find where that feature is. For example, If I have multiple songs at the bottom, can I move those to the top at an in...
  • Loxer
  • Community Legend
  • 5682 Views
  • 1 replies
  • 0 likes
  • 5682 Views
  • 1 replies
  • 0 likes

Overheating while streaming to other device

Plan - Family (Premium)Country - United StatesDevice - iPhone 7 PlusOperating System - iOS 12 My Question or IssueWhen I connect to a device to listen to music (in this case I’m connecting my phone to my Apple TV to listen to Spotify on the stereo) m...

  • Casual Listener
  • Plan - Family (Premium) Country - United States Device - iPhone 7 Plus Operating System - iOS 12   My Question or Issue When I connect to a device to listen to music (in this case I’m...
  • Loxer
  • Community Legend
  • 973 Views
  • 3 replies
  • 0 likes
  • battery
    battery drain
    Connect
    Connected Device
    Device Available
    drain
    Hot
    Overheating
  • 973 Views
  • 3 replies
  • 0 likes

Re: Spotify can’t connect on iPad 1st

Spotify 8.4.71.578IOS: 12Iphone SE. Cannot find devices on spotify app. trying to connect to a chromecast i have been using the last 3 years. without problems.

  • Newbie
  • Spotify 8.4.71.578 IOS: 12 Iphone SE.   Cannot find devices on spotify app. trying to connect to a chromecast i have been using the last 3 years. without problems.
  • user-removed
  • Not applicable
  • 524 Views
  • 1 replies
  • 0 likes
  • 524 Views
  • 1 replies
  • 0 likes

I’m trying to open these songs and I get this this song is not available

PlanPremiumCountry UsaDevice(iPhone Operating System(iOS 12) The massage I get These song used to open New album that I can’t play .

77114EE7-13ED-42B3-9620-F07C473FD4F3.png F5BC041E-0461-49BA-8726-C3B0168DE78B.png 827BDA1E-3535-4FE7-9913-847EAD1B6BA4.png
  • Casual Listener
  •   Plan Premium Country  Usa Device (iPhone 😎 Operating System (iOS 12)   The massage I get   These song used to open   New album that I can’t play . &nb...
  • Loxer
  • Community Legend
  • 554 Views
  • 3 replies
  • 0 likes
  • 554 Views
  • 3 replies
  • 0 likes

Cant adjust set list without refreshing

PlanPremiumCountrysingapore Device(iPhone X)Operating System(IOS12.) in the past i can adjust my setlist by shifting queues in play next and move around the songs i want to play in order. However recently in order to do that aft switching the order o...

  • Newbie
  •   Plan Premium Country singapore   Device (iPhone X) Operating System (IOS12.)   in the past i can adjust my setlist by shifting queues in play next and move around the song...
  • Loxer
  • Community Legend
  • 561 Views
  • 1 replies
  • 0 likes
  • 561 Views
  • 1 replies
  • 0 likes

[Desktop] Select default Sound Device

I recently joined family premium. When I went to access spotify I selected one of the other family members phones by mistake and now have all their playlists in my phone and not of my original ones. How do I fix this problem?Thanks LeeM

  • Newbie
  • I recently joined family premium.  When I went to access spotify I selected one of the other family members phones by mistake and now have all their playlists in my phone and not of my original ...
  • Loxer
  • Community Legend
  • 577 Views
  • 1 replies
  • 0 likes
  • 577 Views
  • 1 replies
  • 0 likes

Playlist won’t update unless I have the app open

DeviceiPhone X’sOperating SystemiOS 12.0 As stated above, my playlist won’t update unless I have the Spotify app open and I’m under “you’re library” AND the phone is unlucked/screen is on. I have to set “auto-lock” option to “never” and set the phone...

  • Newbie
  • Device iPhone X’s Operating System iOS 12.0   As stated above, my playlist won’t update unless I have the Spotify app open and I’m under “you’re library” AND the phone is unlucked/screen is...
  • Loxer
  • Community Legend
  • 804 Views
  • 1 replies
  • 0 likes
  • 804 Views
  • 1 replies
  • 0 likes

How to add note(?) to playlist

I’m creating a playlist with songs from a particular year. However, some songs are not on Spotify and I would like to add a note to the playlist to state which ones are missing. I’ve added a photo of a playlist which has this, but I can’t work out ho...

976EA3C3-7CB2-4736-B555-AB8B683083A3.png
  • Casual Listener
  • I’m creating a playlist with songs from a particular year. However, some songs are not on Spotify and I would like to add a note to the playlist to state which ones are missing. I’ve added a photo of...
  • Loxer
  • Community Legend
  • 9180 Views
  • 5 replies
  • 0 likes
  • 9180 Views
  • 5 replies
  • 0 likes

Can’t change order of songs in queue when playing a shuffled playlist

PlanPremiumCountry USDeviceiPhone XOperating SystemiOS 12.0 My Question or IssueWhen I change the order of the songs set in the queue or about to play next from the playlist, the changes won’t stay. It will just play based on the original shuffled or...

  • Newbie
  • Plan Premium Country  US Device iPhone X Operating System iOS 12.0   My Question or Issue When I change the order of the songs set in the queue or about to play next from the play...
  • Loxer
  • Community Legend
  • 1426 Views
  • 1 replies
  • 3 likes
  • queue error
  • 1426 Views
  • 1 replies
  • 3 likes

Lieder werden automatisch übersprungen nach 1:20

PremiumCountry GermanyDevice(iPhone 7 / macbook pro)Operating System(iOS 10)My Question or Issue Hilfe, seit ca 2 Tagen wird jedes meiner Lieder dass ich abspiele nach 1:20 weitergeschaltet auf das nächste Lied?!?!?!?!Ich habe bereits alles neu insta...

  • Newbie
  • Premium Country Germany Device (iPhone 7 / macbook pro) Operating System (iOS 10) My Question or Issue   Hilfe, seit ca 2 Tagen wird jedes meiner Lieder dass ich abspiele nach 1:20 weite...
  • Loxer
  • Community Legend
  • 578 Views
  • 1 replies
  • 0 likes
  • 578 Views
  • 1 replies
  • 0 likes

Solved!! Problems while playing songs, songs dont' start at beginning

Hi all, Lately I have a problem playing songs on Spotify. When I for instance listen to some playlists, I get some problems playing the songs. When I skip to the next song, the song does not start at the beginning of the song. Some songs start at 6 s...

  • Regular
  •   Hi all, Lately I have a problem playing songs on Spotify. When I for instance listen to some playlists, I get some problems playing the songs. When I skip to the next song, the song does not ...
  • marcel2209
  • Regular
  • 1941 Views
  • 8 replies
  • 0 likes
  • 1941 Views
  • 8 replies
  • 0 likes

Songs not downloading to iPhone

PlanPremiumCountry Australia Device(iPhone 7)Operating System(iOS) My Question or Issue I am attempting to download a playlist but it is stuck on 'Downloading - waiting to download'. I have tried clearing space on my phone (there are a few Gb free no...

  • Newbie
  • Plan Premium Country Australia   Device (iPhone 7) Operating System (iOS)   My Question or Issue   I am attempting to download a playlist but it is stuck on 'Downloadin...
  • Loxer
  • Community Legend
  • 3668 Views
  • 1 replies
  • 0 likes
  • 3668 Views
  • 1 replies
  • 0 likes

Spotify new features .. Whats good and whats not ?

Can we please share our thoughts here on new features of spotify on IOS ?? Good things first 1. Cool New design2. Free Users can now select DO NOT PLAY THIS SONG AGAIN from any playlist and it wont ever come up again !!!!3. Ability to preview 10 seco...

  • Gig Goer
  • Can we please share our thoughts here on new features of spotify on IOS ??   Good things first  1. Cool New design 2. Free Users can now select DO NOT PLAY THIS SONG AGAIN from any play...
  • Loxer
  • Community Legend
  • 654 Views
  • 1 replies
  • 0 likes
  • 654 Views
  • 1 replies
  • 0 likes