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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64394 Views
  • 16 replies
  • 37 likes
  • 64394 Views
  • 16 replies
  • 37 likes

Downloaded songs not synching to ios

PlanpremiumCountry CanadaDeviceiPhone 8Operating SystemiOS 11.4.1 My Question or IssueI have read other threads with the same problem but nothing is helping. I have restarted my phone and computer, uninstalled spotify on both devices and reinstalled,...

  • Newbie
  •   Plan premium Country  Canada Device iPhone 8 Operating System iOS 11.4.1   My Question or Issue I have read other threads with the same problem but nothing is helping. I h...
  • Loxer
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

New UI update (iPhone X) changes Repeat interface

PlanPremiumCountry USDevice(iPhone X)Operating System(iOS X) My Question or IssueThe new Spotify UI update sticks the Repeat functionality in an ellipsis menu in the upper right hand corner. I use this functionality many times on a daily basis and ha...

  • Casual Listener
  • Plan Premium Country  US Device (iPhone X) Operating System (iOS X)   My Question or Issue The new Spotify UI update sticks the Repeat functionality in an ellipsis menu in the upp...
  • rvdougherty
  • Newbie
  • 1069 Views
  • 5 replies
  • 3 likes
  • 1069 Views
  • 5 replies
  • 3 likes

Songs jump and skip after iOS 12 update

I have updated my iPhone to the latest iOS 12 update and here's what came up: while listening to a song on Spotify, the song skips when these actions are done on the iPhone's default camera app: 1. When you open the app (anywhere, from the lockscreen...

  • Newbie
  • I have updated my iPhone to the latest iOS 12 update and here's what came up: while listening to a song on Spotify, the song skips when these actions are done on the iPhone's default camera app: 1. W...
  • Loxer
  • Community Legend
  • 509 Views
  • 1 replies
  • 0 likes
  • 509 Views
  • 1 replies
  • 0 likes

When I add a song to the queue it appears as a blank space

When adding songs to the queue only the last one to be added (or the only one) appears as a blank space, it still plays but I can’t move it or remove it or do anything with it. I already tried restarting my phone and deleting and reinstalling the app...

8DADFC05-CD4B-40B7-AD76-C586649AD688.png
  • Newbie
  • When adding songs to the queue only the last one to be added (or the only one) appears as a blank space, it still plays but I can’t move it or remove it or do anything with it.   I already tri...
  • aamooose
  • Newbie
  • 1113 Views
  • 2 replies
  • 0 likes
  • 1113 Views
  • 2 replies
  • 0 likes

Categories are hideen by ios bar

iPhone X, ios 12the iOS bottlm bar hides the categories names.see attached image

  • Casual Listener
  • iPhone X, ios 12 the iOS bottlm bar hides the categories names. see attached image  
  • Loxer
  • Community Legend
  • 449 Views
  • 3 replies
  • 0 likes
  • 449 Views
  • 3 replies
  • 0 likes

Private Collaborative Playlist No Longer Showing Who Added a Song

Hello! I’m a premium family account user. I’m on an iPhone X on iOS12 (though this issue was happening before I upgraded to iOS 12). My girlfriend and I have shared a private collaborative playlist for over a year now. It would always show me before,...

  • Casual Listener
  • Hello!   I’m a premium family account user. I’m on an iPhone X on iOS12 (though this issue was happening before I upgraded to iOS 12).    My girlfriend and I have shared a private ...
  • sissy2124
  • Casual Listener
  • 948 Views
  • 1 replies
  • 0 likes
  • Help
    Q&A
    Troubleshooting
  • 948 Views
  • 1 replies
  • 0 likes

Solved!! [Mobile] Home page shows the error

PlanPremiumCountryPolandDeviceiPhone 7Operating SystemiOS 12 My Question or IssueFor a week, such an error shows me. I tried to uninstall, clear the cache and nothing helps.

  • Newbie
  • Plan Premium Country Poland Device iPhone 7 Operating System iOS 12   My Question or Issue For a week, such an error shows me. I tried to uninstall, clear the cache and nothing he...
  • Loxer
  • Community Legend
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Spotify slow to launch, then sluggish when running for a while

Plan: PremiumCountry: UK Device (iPhone X)Operating System (iOS 12) My Question or Issueapp takes about 10 secs to lauch. after the app is running for a while, when i try to pause a song (either from home screen or from the app itself) it is so slow ...

  • Regular
  • Plan: Premium Country: UK   Device (iPhone X) Operating System (iOS 12)   My Question or Issue app takes about 10 secs to lauch.   after the app is running for a while, when ...
  • Loxer
  • Community Legend
  • 949 Views
  • 1 replies
  • 1 likes
  • 949 Views
  • 1 replies
  • 1 likes

Bring back the back/repeat button for songs on playlists

PlanPremiumCountryUS DeviceiPhone Xs MaxOperating SystemiOS 11 My Question or IssueSpotify removed the ability to go back to play previous songs in a playlist. Where the back button used to be is now a button that allows you to like or dislike the so...

  • Casual Listener
  • Plan Premium Country US  Device iPhone Xs Max Operating System iOS 11   My Question or Issue Spotify removed the ability to go back to play previous songs in a playlist. Where the...
  • Loxer
  • Community Legend
  • 2526 Views
  • 1 replies
  • 2 likes
  • back button
    Replay Playlist
    replay song
  • 2526 Views
  • 1 replies
  • 2 likes

Not showing full playlist.

PlanPremiumCountrySweden DeviceIphone 6SOperating SystemIOS 11 Hi! I have a problem with my playlists. They are pretty large (around 150-200 songs).The thing is that my playlists doesn't have all the songs that I added to them. About 20-30 songs disa...

  • Casual Listener
  • Plan Premium Country Sweden   Device Iphone 6S Operating System IOS 11   Hi!  I have a problem with my playlists. They are pretty large (around 150-200 songs). The thing is...
  • mannenjacob
  • Casual Listener
  • 3069 Views
  • 2 replies
  • 1 likes
  • 3069 Views
  • 2 replies
  • 1 likes

Distorted sound when using EQ on iPhone XS

When using iPhone XS over Bluetooth, increasing lows even slightly will result in very distorted sound. Happens when using AAC and SBC codecs, on two different target devices. This doesn't happen when I am using the lightning port, nor did it happen ...

  • Casual Listener
  • When using iPhone XS over Bluetooth, increasing lows even slightly will result in very distorted sound.  Happens when using AAC and SBC codecs, on two different target devices.   Thi...
  • Loxer
  • Community Legend
  • 577 Views
  • 1 replies
  • 0 likes
  • 577 Views
  • 1 replies
  • 0 likes

Ipad 2 unable to get app

Good afternoon . After deteting the app on my iPad 2 I want to put it back on . When I try going into the apps store then going to updates and from there I tried to go into purchases and re install the app it won't re install . I've looked and the ve...

  • Newbie
  • Good afternoon .  After deteting the app on my iPad 2 I want to put it back on . When I try going into the apps store then going to updates and from there I tried to go into purchases and re in...
  • Loxer
  • Community Legend
  • 4880 Views
  • 1 replies
  • 3 likes
  • 4880 Views
  • 1 replies
  • 3 likes

Superuser Contribution Queued songs leaving a gap

PlanPremiumCountry EnglandDeviceiPhone 7Operating SystemiOS 11 My Question or Issue When I queue a song the song doesn’t show up but it does still play in order, had this problem for a week or so now, wondering how to fix it.

  • Casual Listener
  • Plan Premium Country  England Device iPhone 7 Operating System iOS 11   My Question or Issue  When I queue a song the song doesn’t show up but it does still play in order, ha...
  • Peter
  • Spotify Legend
  • 1872 Views
  • 10 replies
  • 1 likes
  • Broken Queues
  • 1872 Views
  • 10 replies
  • 1 likes

Help me turn off the ability to have random people use my device as a playback.

Hey community. I need some help. Lately during my commute to my classes, at random times my Spotify will connect to a random PS4 or Desktop that I have 0 idea who they are. I’m not connected to WI-FI or is my Bluetooth on! Within those seconds, they ...

  • Newbie
  •   Hey community. I need some help. Lately during my commute to my classes, at random times my Spotify will connect to a random PS4 or Desktop that I have 0 idea who they are. I’m not connected ...
  • Loxer
  • Community Legend
  • 1183 Views
  • 2 replies
  • 0 likes
  • 1183 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium Radio on iPhone, no dislike or like buttons

PlanPremium CountryUS DeviceiPhone 7 plusOperating SystemiOS 12 My Question or Issue I have a premium subscription, but I am unable to edit my radio stations by utilizing the like/dislike buttons. The only functionality I have is to skip songs, "hear...

  • Casual Listener
  • Plan Premium   Country US   Device iPhone 7 plus Operating System iOS 12   My Question or Issue  I have a premium subscription, but I am unable to edit my radio statio...
  • Katerina
  • Spotify Legend
  • 806 Views
  • 3 replies
  • 0 likes
  • 806 Views
  • 3 replies
  • 0 likes

No songs play

Earlier this week some of my songs wouldn't play, this morning none of them will. I've tried the standard methods such a deleting and renown loading but nothing will work.PlanFreeCountry USDeviceIPhone 7Operating SystemIOS 11 My Question or Issue

  • Casual Listener
  • Earlier this week some of my songs wouldn't play, this morning none of them will. I've tried the standard methods such a deleting and renown loading but nothing will work. Plan Free Country &nbsp...
  • MarkCole0401
  • Regular
  • 677 Views
  • 2 replies
  • 0 likes
  • 677 Views
  • 2 replies
  • 0 likes

Static and stuttering

PlanPremiumAustralia DeviceiPhoneOperating System iOSHas anyone noticed sometimes a song has like static and stuttering in parts of it? I play it a few times and it always happens in the same spot. Then I close the app and reopen then it is ok? Frust...

  • Casual Listener
  • Plan Premium Australia   Device iPhone Operating System   iOS Has anyone noticed sometimes a song has like static and stuttering in parts of it? I play it a few times and it always...
  • MarkCole0401
  • Regular
  • 400 Views
  • 2 replies
  • 0 likes
  • 400 Views
  • 2 replies
  • 0 likes

Songs won’t download

I’m trying to download a couple of songs onto my playlist and I’ve been checking previous answers like make sure there’s data/memory on the phone, deleting the app and redownload it, switch between WiFi and mobile data even updating my phone to the l...

  • Newbie
  • I’m trying to download a couple of songs onto my playlist and I’ve been checking previous answers like make sure there’s data/memory on the phone, deleting the app and redownload it, switch between W...
  • MarkCole0401
  • Regular
  • 817 Views
  • 2 replies
  • 0 likes
  • 817 Views
  • 2 replies
  • 0 likes

Skipping songs every number of seconds

PlanPremium Country Canada DeviceiPhone 6s Operating SystemiOS 11.4 Issue I’d play music for a while and nothing would go wrong. Suddenly, songs skip every 5-30 seconds and it’s horribly annoying. I’ve had this happen a number of times. I’ve updated,...

  • Casual Listener
  • Plan Premium   Country  Canada   Device iPhone 6s   Operating System iOS 11.4   Issue  I’d play music for a while and nothing would go wrong. Suddenly,...
  • lilyjayrob
  • Casual Listener
  • 1077 Views
  • 2 replies
  • 0 likes
  • bug
    skipping
    songs
  • 1077 Views
  • 2 replies
  • 0 likes

Solved!! Download Spotify on an iPad Mini 1st (iOS 9.3.5.) model A1432

PlanPremiumCountry FranceDeviceiPad Mini A1432Operating SystemiOS 9.3.5 My Question or Issue Hi, I'm a french girl without any knowledge of apple's device --' So, here my problem :My mom give me her old iPad Mini (the first one) and I made a total re...

  • Casual Listener
  • Plan Premium Country  France Device iPad Mini A1432 Operating System iOS 9.3.5   My Question or Issue  Hi,   I'm a french girl without any knowledge of apple's device ...
  • mariegodard1
  • Casual Listener
  • 101768 Views
  • 2 replies
  • 3 likes
  • 101768 Views
  • 2 replies
  • 3 likes