Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
76414 Views
16 replies
37 likes

76414 Views
16 replies
37 likes

Spotify on iPhone XS Max: Small box in the center only where touch works

PlanFree/PremiumCountry DeviceiPhone XS MaxOperating System(iOS 12 My Question or IssueIs anyone else facing this issue where if I connect my phone with a bluetooth speaker, and I’m listening to music on the app, after a while most of the app goes mo...

Saiff
Newbie
Plan Free/Premium Country Device iPhone XS Max Operating System (iOS 12 My Question or Issue Is anyone else facing this issue where if I connect my phone with a bluetooth spea...
2018-09-26 9:28:05 AM
2018-09-26 10:32:50 AM
Loxer
Community Legend
1313 Views
1 replies
0 likes

1313 Views
1 replies
0 likes

Downloaded songs not synching to ios

PlanpremiumCountry CanadaDeviceiPhone 8Operating SystemiOS 11.4.1 My Question or IssueI have read other threads with the same problem but nothing is helping. I have restarted my phone and computer, uninstalled spotify on both devices and reinstalled,...

johnshankman
Newbie
Plan premium Country Canada Device iPhone 8 Operating System iOS 11.4.1 My Question or Issue I have read other threads with the same problem but nothing is helping. I h...
2018-09-26 8:24:17 AM
2018-09-26 10:32:14 AM
Loxer
Community Legend
344 Views
1 replies
0 likes

344 Views
1 replies
0 likes

New UI update (iPhone X) changes Repeat interface

PlanPremiumCountry USDevice(iPhone X)Operating System(iOS X) My Question or IssueThe new Spotify UI update sticks the Repeat functionality in an ellipsis menu in the upper right hand corner. I use this functionality many times on a daily basis and ha...

grunzen
Casual Listener
Plan Premium Country US Device (iPhone X) Operating System (iOS X) My Question or Issue The new Spotify UI update sticks the Repeat functionality in an ellipsis menu in the upp...
2018-08-17 6:42:14 PM
2018-09-25 10:06:55 PM
rvdougherty
Newbie
1108 Views
5 replies
3 likes

1108 Views
5 replies
3 likes

Songs jump and skip after iOS 12 update

I have updated my iPhone to the latest iOS 12 update and here's what came up: while listening to a song on Spotify, the song skips when these actions are done on the iPhone's default camera app: 1. When you open the app (anywhere, from the lockscreen...

timoedsel
Newbie
I have updated my iPhone to the latest iOS 12 update and here's what came up: while listening to a song on Spotify, the song skips when these actions are done on the iPhone's default camera app: 1. W...
2018-09-25 4:57:38 PM
2018-09-25 6:41:30 PM
Loxer
Community Legend
525 Views
1 replies
0 likes

525 Views
1 replies
0 likes

When I add a song to the queue it appears as a blank space

When adding songs to the queue only the last one to be added (or the only one) appears as a blank space, it still plays but I can’t move it or remove it or do anything with it. I already tried restarting my phone and deleting and reinstalling the app...

Wolfdietrich
Newbie
When adding songs to the queue only the last one to be added (or the only one) appears as a blank space, it still plays but I can’t move it or remove it or do anything with it. I already tri...
2018-09-25 8:20:11 AM
2018-09-25 4:18:48 PM
aamooose
Newbie
1142 Views
2 replies
0 likes

1142 Views
2 replies
0 likes

Categories are hideen by ios bar

iPhone X, ios 12the iOS bottlm bar hides the categories names.see attached image

nirtal
Casual Listener
iPhone X, ios 12 the iOS bottlm bar hides the categories names. see attached image
2018-09-25 2:09:15 PM
2018-09-25 3:08:32 PM
Loxer
Community Legend
481 Views
3 replies
0 likes

481 Views
3 replies
0 likes

Private Collaborative Playlist No Longer Showing Who Added a Song

Hello! I’m a premium family account user. I’m on an iPhone X on iOS12 (though this issue was happening before I upgraded to iOS 12). My girlfriend and I have shared a private collaborative playlist for over a year now. It would always show me before,...

sissy2124
Casual Listener
Hello! I’m a premium family account user. I’m on an iPhone X on iOS12 (though this issue was happening before I upgraded to iOS 12). My girlfriend and I have shared a private ...
2018-09-25 2:33:21 PM
2018-09-25 2:34:11 PM
sissy2124
Casual Listener
972 Views
1 replies
0 likes
Help
Q&A
Troubleshooting

972 Views
1 replies
0 likes

Solved!! [Mobile] Home page shows the error

PlanPremiumCountryPolandDeviceiPhone 7Operating SystemiOS 12 My Question or IssueFor a week, such an error shows me. I tried to uninstall, clear the cache and nothing helps.

pianers
Newbie
Plan Premium Country Poland Device iPhone 7 Operating System iOS 12 My Question or Issue For a week, such an error shows me. I tried to uninstall, clear the cache and nothing he...
2018-09-25 10:56:05 AM
2018-09-25 11:27:20 AM
Loxer
Community Legend
441 Views
1 replies
0 likes

441 Views
1 replies
0 likes

Spotify slow to launch, then sluggish when running for a while

Plan: PremiumCountry: UK Device (iPhone X)Operating System (iOS 12) My Question or Issueapp takes about 10 secs to lauch. after the app is running for a while, when i try to pause a song (either from home screen or from the app itself) it is so slow ...

labpig
Regular
Plan: Premium Country: UK Device (iPhone X) Operating System (iOS 12) My Question or Issue app takes about 10 secs to lauch. after the app is running for a while, when ...
2018-09-25 2:37:13 AM
2018-09-25 11:03:04 AM
Loxer
Community Legend
1003 Views
1 replies
1 likes

1003 Views
1 replies
1 likes

Bring back the back/repeat button for songs on playlists

PlanPremiumCountryUS DeviceiPhone Xs MaxOperating SystemiOS 11 My Question or IssueSpotify removed the ability to go back to play previous songs in a playlist. Where the back button used to be is now a button that allows you to like or dislike the so...

davidmeter
Casual Listener
Plan Premium Country US Device iPhone Xs Max Operating System iOS 11 My Question or Issue Spotify removed the ability to go back to play previous songs in a playlist. Where the...
2018-09-24 4:04:18 PM
2018-09-24 4:56:55 PM
Loxer
Community Legend
2569 Views
1 replies
2 likes
back button
Replay Playlist
replay song

2569 Views
1 replies
2 likes

Not showing full playlist.

PlanPremiumCountrySweden DeviceIphone 6SOperating SystemIOS 11 Hi! I have a problem with my playlists. They are pretty large (around 150-200 songs).The thing is that my playlists doesn't have all the songs that I added to them. About 20-30 songs disa...

mannenjacob
Casual Listener
Plan Premium Country Sweden Device Iphone 6S Operating System IOS 11 Hi! I have a problem with my playlists. They are pretty large (around 150-200 songs). The thing is...
2018-09-24 9:03:38 AM
2018-09-24 3:39:19 PM
mannenjacob
Casual Listener
3218 Views
2 replies
1 likes

3218 Views
2 replies
1 likes

Distorted sound when using EQ on iPhone XS

When using iPhone XS over Bluetooth, increasing lows even slightly will result in very distorted sound. Happens when using AAC and SBC codecs, on two different target devices. This doesn't happen when I am using the lightning port, nor did it happen ...

blkdg
Casual Listener
When using iPhone XS over Bluetooth, increasing lows even slightly will result in very distorted sound. Happens when using AAC and SBC codecs, on two different target devices. Thi...
2018-09-24 2:20:31 PM
2018-09-24 3:07:34 PM
Loxer
Community Legend
595 Views
1 replies
0 likes

595 Views
1 replies
0 likes

Ipad 2 unable to get app

Good afternoon . After deteting the app on my iPad 2 I want to put it back on . When I try going into the apps store then going to updates and from there I tried to go into purchases and re install the app it won't re install . I've looked and the ve...

atbhrv
Newbie
Good afternoon . After deteting the app on my iPad 2 I want to put it back on . When I try going into the apps store then going to updates and from there I tried to go into purchases and re in...
2018-09-22 4:35:54 PM
2018-09-24 3:06:16 PM
Loxer
Community Legend
4919 Views
1 replies
3 likes

4919 Views
1 replies
3 likes

Superuser Contribution Queued songs leaving a gap

PlanPremiumCountry EnglandDeviceiPhone 7Operating SystemiOS 11 My Question or Issue When I queue a song the song doesn’t show up but it does still play in order, had this problem for a week or so now, wondering how to fix it.

dannymurphy
Casual Listener
Plan Premium Country England Device iPhone 7 Operating System iOS 11 My Question or Issue When I queue a song the song doesn’t show up but it does still play in order, ha...
2018-09-10 12:35:13 AM
2018-09-24 1:37:55 PM
Peter
Spotify Legend
1994 Views
10 replies
1 likes
Broken Queues

1994 Views
10 replies
1 likes

Help me turn off the ability to have random people use my device as a playback.

Hey community. I need some help. Lately during my commute to my classes, at random times my Spotify will connect to a random PS4 or Desktop that I have 0 idea who they are. I’m not connected to WI-FI or is my Bluetooth on! Within those seconds, they ...

lexexp
Newbie
Hey community. I need some help. Lately during my commute to my classes, at random times my Spotify will connect to a random PS4 or Desktop that I have 0 idea who they are. I’m not connected ...
2018-09-24 2:12:57 AM
2018-09-24 9:53:30 AM
Loxer
Community Legend
1311 Views
2 replies
0 likes

1311 Views
2 replies
0 likes

Superuser Contribution Premium Radio on iPhone, no dislike or like buttons

PlanPremium CountryUS DeviceiPhone 7 plusOperating SystemiOS 12 My Question or Issue I have a premium subscription, but I am unable to edit my radio stations by utilizing the like/dislike buttons. The only functionality I have is to skip songs, "hear...

tames713
Casual Listener
Plan Premium Country US Device iPhone 7 plus Operating System iOS 12 My Question or Issue I have a premium subscription, but I am unable to edit my radio statio...
2018-09-19 6:04:30 PM
2018-09-24 9:37:41 AM
Katerina
Spotify Legend
853 Views
3 replies
0 likes

853 Views
3 replies
0 likes

No songs play

Earlier this week some of my songs wouldn't play, this morning none of them will. I've tried the standard methods such a deleting and renown loading but nothing will work.PlanFreeCountry USDeviceIPhone 7Operating SystemIOS 11 My Question or Issue

Justic11
Casual Listener
Earlier this week some of my songs wouldn't play, this morning none of them will. I've tried the standard methods such a deleting and renown loading but nothing will work. Plan Free Country &nbsp...
2018-09-18 6:07:27 PM
2018-09-24 7:03:24 AM
MarkCole0401
Regular
705 Views
2 replies
0 likes

705 Views
2 replies
0 likes

Static and stuttering

PlanPremiumAustralia DeviceiPhoneOperating System iOSHas anyone noticed sometimes a song has like static and stuttering in parts of it? I play it a few times and it always happens in the same spot. Then I close the app and reopen then it is ok? Frust...

Niadh
Casual Listener
Plan Premium Australia Device iPhone Operating System iOS Has anyone noticed sometimes a song has like static and stuttering in parts of it? I play it a few times and it always...
2018-09-18 1:55:17 PM
2018-09-24 6:53:17 AM
MarkCole0401
Regular
429 Views
2 replies
0 likes

429 Views
2 replies
0 likes

Songs won’t download

I’m trying to download a couple of songs onto my playlist and I’ve been checking previous answers like make sure there’s data/memory on the phone, deleting the app and redownload it, switch between WiFi and mobile data even updating my phone to the l...

TaiTan
Newbie
I’m trying to download a couple of songs onto my playlist and I’ve been checking previous answers like make sure there’s data/memory on the phone, deleting the app and redownload it, switch between W...
2018-09-22 1:54:14 AM
2018-09-24 6:51:55 AM
MarkCole0401
Regular
853 Views
2 replies
0 likes

853 Views
2 replies
0 likes

Skipping songs every number of seconds

PlanPremium Country Canada DeviceiPhone 6s Operating SystemiOS 11.4 Issue I’d play music for a while and nothing would go wrong. Suddenly, songs skip every 5-30 seconds and it’s horribly annoying. I’ve had this happen a number of times. I’ve updated,...

lilyjayrob
Casual Listener
Plan Premium Country Canada Device iPhone 6s Operating System iOS 11.4 Issue I’d play music for a while and nothing would go wrong. Suddenly,...
2018-09-23 9:34:16 PM
2018-09-23 11:20:07 PM
lilyjayrob
Casual Listener
1133 Views
2 replies
0 likes
bug
skipping
songs

1133 Views
2 replies
0 likes

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