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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68611 Views
  • 16 replies
  • 37 likes
  • 68611 Views
  • 16 replies
  • 37 likes

Playlist new format

The format totally changed. I can't get to my normal site. It has my playlist name but no songs in it.I'm using a iPhone 7

  • Newbie
  •    The format totally changed. I can't get to my normal site. It has my playlist name but no songs in it. I'm  using a iPhone 7
  • Loxer
  • Community Legend
  • 441 Views
  • 1 replies
  • 0 likes
  • 441 Views
  • 1 replies
  • 0 likes

Storage bar

iOS 10 My Question or Issue what does the blue bar mean ? What does the blue bar stand for ?

EE93BF81-FD4C-4FC5-8CCF-7A890B840C1B.jpeg
  • Newbie
  •   iOS 10   My Question or Issue what does the blue bar mean ?   What does the blue bar stand for ?  
  • Loxer
  • Community Legend
  • 2168 Views
  • 1 replies
  • 0 likes
  • Other
  • 2168 Views
  • 1 replies
  • 0 likes

Spotify still uses data while ofline

Hi so I have the iPhone 6s and Spotify never did this before but recently in the last week it started using data for my playlist I’ve downloaded offline. I specifically have gone to settings to turn off cellular data for the Spotify app and everythin...

  • Newbie
  • Hi so I have the iPhone 6s and Spotify never did this before but recently in the last week it started using data for my playlist I’ve downloaded offline. I specifically have gone to settings to turn ...
  • Loxer
  • Community Legend
  • 2240 Views
  • 1 replies
  • 0 likes
  • Data usage.
    Help
    iphone
    Spotify
    Usage
  • 2240 Views
  • 1 replies
  • 0 likes

ios missing spotify search feature

Premium StudentUnited States iphone 7 - ios 11.4.1 - Spotify Version 8.4.67 Hi my name is Cody, I have been a spotify premium user for several months now and I’m the only person I know who doesn’t have the new spotify search feature. When I go to set...

  • Newbie
  • Premium Student United States   iphone 7 - ios 11.4.1 - Spotify Version 8.4.67   Hi my name is Cody, I have been a spotify premium user for several months now and I’m the only person I...
  • Loxer
  • Community Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

This survey

I found a link to a surveymonkey survey that says if you fill it out, you’ll get free Premium REDACTED. It seems pretty legit, but I’m still skeptical on it. Does anyone know if it is legit, or where it came from? I recently got an ad on Spotify abou...

  • Visitor
  • I found a link to a surveymonkey survey that says if you fill it out, you’ll get free Premium REDACTED. It seems pretty legit, but I’m still skeptical on it. Does anyone know if it is ...
  • Billy-J
  • Spotify Star
  • 1842 Views
  • 3 replies
  • 0 likes
  • survey
  • 1842 Views
  • 3 replies
  • 0 likes

I can't find the queue in update 8.4.67

PlanPremiumCountry DeviceiPhoneOperating SystemiOS11 My Question or Issue I recently just updated to Spotify 8.4.67 and I can't find the queue when I'm listening to music, in case if I want to see what I'm playing next. I attached a picture of the is...

  • Newbie
  • Plan Premium Country   Device iPhone Operating System iOS11   My Question or Issue   I recently just updated to Spotify 8.4.67 and I can't find the queue when I'm listening ...
  • Loxer
  • Community Legend
  • 695 Views
  • 1 replies
  • 0 likes
  • 695 Views
  • 1 replies
  • 0 likes

Can’t delete anything from the recently played

PlanFreeCountryArgentinaDevice(iPhone 6S)Operating System(iOS 10) My Question or Issue Since the last mobile visual update (some months ago) I can’t delete stuff from my Recently Played / Home tab. I used that function a lot, since there’s a lot of m...

  • Casual Listener
  • Plan Free Country Argentina Device (iPhone 6S) Operating System (iOS 10)   My Question or Issue  Since the last mobile visual update (some months ago) I can’t delete stuff from my...
  • Loxer
  • Community Legend
  • 1487 Views
  • 1 replies
  • 2 likes
  • Home
    Homepage
    Mobile
  • 1487 Views
  • 1 replies
  • 2 likes

Music jumps like scratched CD

Can anyone help? When I play song on my spotify app for iOS (newest version of App on Iphone SE), the songs jump a few seconds ahead all the time and it sound like a scrathced cd. THis problem just started two days ago. Never experienced it before.Pl...

  • Newbie
  • Can anyone help?  When I play song on my spotify app for iOS (newest version of App on Iphone SE), the songs jump a few seconds ahead all the time and it sound like a scrathced cd. THis problem...
  • Loxer
  • Community Legend
  • 900 Views
  • 1 replies
  • 0 likes
  • 900 Views
  • 1 replies
  • 0 likes

how do you play a single album on an ipad?

on my mac app i can find the album, enter the list of songs, and press play. when it finishes nothing more happens. this sounds like the most basic functionality, but can't figure out how to do the same on the ipad. there's a huge 'shuffle play' butt...

  • Casual Listener
  • on my mac app i can find the album, enter the list of songs, and press play. when it finishes nothing more happens.   this sounds like the most basic functionality, but can't figure out how to...
  • Loxer
  • Community Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Can’t see folders on mobile

PlanFreeCountryArgentinaDevice(iPhone 6S)Operating System(iOS 10) My Question or Issue I can’t see playlists’ folders on mobile app. All playlists that should be inside a folder are scattered around the playlists list instead. I supposed there would ...

  • Casual Listener
  • Plan Free Country Argentina Device (iPhone 6S) Operating System (iOS 10)   My Question or Issue  I can’t see playlists’ folders on mobile app. All playlists that should be inside...
  • Loxer
  • Community Legend
  • 1021 Views
  • 1 replies
  • 1 likes
  • Mobile
  • 1021 Views
  • 1 replies
  • 1 likes

Syncing Local File playlist from Mac to iPhone?

Plan: PremiumCountry: UKDevices: Macbook Air early 2015 Sierra, iPhone 7+ iOS 11.3 I'm trying to sync an album I own as a local file on my Mac, on to my iPhone 7+.The instructions to do this suggest I need to create a playlist with these local files ...

  • Visitor
  • Plan: Premium Country: UK Devices: Macbook Air early 2015 Sierra, iPhone 7+ iOS 11.3     I'm trying to sync an album I own as a local file on my Mac, on to my iPhone 7+. The inst...
  • Loxer
  • Community Legend
  • 1927 Views
  • 1 replies
  • 0 likes
  • 1927 Views
  • 1 replies
  • 0 likes

Solved!! Problem with Playlists

I have Spotify on both my MacBook Pro (running High Sierra 10.13.6), and my iPhone 5s (running iOS 11.4). I have one playlist on my laptop that has about 40 songs, but on my iPhone the playlist says it has 40 songs, but when I tap into it, it only ha...

  • Regular
  •   I have Spotify on both my MacBook Pro (running High Sierra 10.13.6), and my iPhone 5s (running iOS 11.4). I have one playlist on my laptop that has about 40 songs, but on my iPhone the playli...
  • Nico
  • Community Legend
  • 1406 Views
  • 10 replies
  • 0 likes
  • 1406 Views
  • 10 replies
  • 0 likes

Song Title and Album Cover Not displaying on lock screen

PlanPremiumCountry Device(iPhone 6s)Operating System(iOS 11.4.1) My Question or Issue When I am playing music from Spotify it has stopped displaying the song and album cover on the lock screen, and will not allow me to pause/play music from the lock ...

  • Newbie
  •   Plan Premium Country   Device (iPhone 6s) Operating System (iOS 11.4.1)   My Question or Issue  When I am playing music from Spotify it has stopped displaying the son...
  • user-removed
  • Not applicable
  • 764 Views
  • 1 replies
  • 0 likes
  • 764 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs Suddenly Unavailable

PlanPremiumCountry CanadaDeviceiPhone 8Operating SystemiOS 10 My Question or Issue I just noticed that a bunch of songs are suddenly unavailable for me (some I was listening to super recently). I find it hard to believe that they're all unavailable b...

  • Newbie
  • Plan Premium Country  Canada Device iPhone 8 Operating System iOS 10   My Question or Issue  I just noticed that a bunch of songs are suddenly unavailable for me (some I was ...
  • SergioDavid
  • Roadie
  • 822 Views
  • 1 replies
  • 1 likes
  • 822 Views
  • 1 replies
  • 1 likes

I cannot download spotify in my iphone4s. It requires IOS 10.

I'm currently using iphone 4s with IOS 9.3.5 (max update). When i go to app store I cannot download the app because it requires IOS 10. What to do?

  • Newbie
  • I'm currently using iphone 4s with IOS 9.3.5 (max update). When i go to app store I cannot download the app because it requires IOS 10. What to do?
  • Billy-J
  • Spotify Star
  • 6354 Views
  • 1 replies
  • 0 likes
  • 6354 Views
  • 1 replies
  • 0 likes

Solved!! Save to your library and add to favorites?

PlanPremiumCountry GermanyDeviceiPhone 6s, DesktopOperating SystemiOS 11.3.4, Windows 10 My Question or IssueI'm confused pretty much, last week I got an update which replaced the "Save to your library" button aka the + with a heart button, but not e...

  • Casual Listener
  •   Plan Premium Country  Germany Device iPhone 6s, Desktop Operating System iOS 11.3.4, Windows 10   My Question or Issue I'm confused pretty much, last week I got an update ...
  • Loxer
  • Community Legend
  • 5676 Views
  • 1 replies
  • 0 likes
  • 5676 Views
  • 1 replies
  • 0 likes

trouble to change to Sonos speakers

I often have trouble choosing some of my Sonos speakerswhen I connect to new device/sound source in my Spotify app.I have Spotify PremiumThey are gray-colored. See attached picture.This problem I never have via my Ipad orMacbook. If it's gray in my I...

  • Casual Listener
  • I often have trouble choosing some of my Sonos speakers when I connect to new device/sound source in my Spotify app. I have Spotify Premium They are gray-colored. See attached picture. This probl...
  • martin_a
  • Casual Listener
  • 1153 Views
  • 4 replies
  • 0 likes
  • 1153 Views
  • 4 replies
  • 0 likes

Solved!! Iphone artist profiles

Hi Guy's, I'm having a problem with my Artist search on Spotify today, whenever I search and try and click on the profile the screen is just going black. I've tried reinstalling but it's still not working. Is anyone else having this issue? Cheers, Jo...

  • Community Legend
  • Hi Guy's,   I'm having a problem with my Artist search on Spotify today, whenever I search and try and click on the profile the screen is just going black.   I've tried reinstalling but...
  • Loxer
  • Community Legend
  • 616 Views
  • 1 replies
  • 0 likes
  • 616 Views
  • 1 replies
  • 0 likes

Make secret not showing up

I did make the playlist, so it should be showing up. I haven’t used Spotify in a year, what’s the current method for making secret playlists?

  • Casual Listener
  •   I did make the playlist, so it should be showing up. I haven’t used Spotify in a year, what’s the current method for making secret playlists?
  • Loxer
  • Community Legend
  • 952 Views
  • 1 replies
  • 0 likes
  • 952 Views
  • 1 replies
  • 0 likes

Slow download on IPhone 8

Unbelievably slow good connection new Spotify app and not able to download 100 songs on 24 hours any ideas to help? Tks Jiri

  • Newbie
  • Unbelievably slow good connection new Spotify app and not able to download 100 songs on 24 hours any ideas to help? Tks Jiri
  • Loxer
  • Community Legend
  • 1029 Views
  • 1 replies
  • 0 likes
  • 1029 Views
  • 1 replies
  • 0 likes