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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62609 Views
  • 16 replies
  • 37 likes
  • 62609 Views
  • 16 replies
  • 37 likes

Superuser Contribution recently played music not updating

I have an Iphone SE and usually my recently played music updates very quickly. For the past two weeks, it has been updating VERY slowly. I have tried using BOTH my wireless network and WIFI- it doesn't update the same for either. I am really missing ...

  • Newbie
  • I have an Iphone SE and usually my recently played music updates very quickly. For the past two weeks, it has been updating VERY slowly. I have tried using BOTH my wireless network and WIFI- it doesn...
  • JulianA_Bogota
  • Roadie
  • 487 Views
  • 1 replies
  • 0 likes
  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain songs don’t play

I originally imported some playlists from apple music onto spotify, and after deleting them to redownload the songs again they automatically skip. I’ve tried unsaving and saving the songs and I always play them with internet yet they still skip. Ever...

  • Newbie
  • I originally imported some playlists from apple music onto spotify, and after deleting them to redownload the songs again they automatically skip. I’ve tried unsaving and saving the songs and I alway...
  • JulianA_Bogota
  • Roadie
  • 603 Views
  • 1 replies
  • 0 likes
  • 603 Views
  • 1 replies
  • 0 likes

Local files sync is NOT working

PlanFree/PremiumCountryNorwayDeviceiPhone 8Operating SystemiOS 10 My Question or IssueSyncing of local files added in the Spotify PC client does not work at all, and not ONE of the suggestions over the last handful of years are helping one bit. On my...

  • Casual Listener
  • Plan Free/Premium Country Norway Device iPhone 8 Operating System iOS 10   My Question or Issue Syncing of local files added in the Spotify PC client does not work at all, and not ONE ...
  • Loxer
  • Community Legend
  • 957 Views
  • 4 replies
  • 0 likes
  • 957 Views
  • 4 replies
  • 0 likes

Solved!! Super slow app start on iOS 12

PlanPremiumCountryGermany DeviceiPhone 6Operating SystemiOS 11.4 / 12 (beta My Question or IssueI compared fresh Spotify installs on iOS 12 with iOS 11:Spotify on iOS 11 needs 3,25sSpotify on iOS 12 beta8 needs 8,30s Can you please do something about...

  • Music Fan
  • Plan Premium Country Germany  Device iPhone 6 Operating System iOS 11.4 / 12 (beta 😎    My Question or Issue I compared fresh Spotify installs on iOS 12 with iOS 11: Spotif...
  • Loxer
  • Community Legend
  • 8580 Views
  • 4 replies
  • 1 likes
  • iOS 12
  • 8580 Views
  • 4 replies
  • 1 likes

Some songs unavailable on my phone

PlanFreeCountryUnited StatesDeviceiPhone 6s+Operating SystemiOS 11.4.1My Question or IssueI have a couple of Chinese songs saved into one of my playlists but unforunately those songs are only available on my desktop. So there's no problem with any so...

  • Casual Listener
  • Plan Free Country United States Device iPhone 6s+ Operating System iOS  11.4.1 My Question or Issue I have a couple of Chinese songs saved into one of my playlists but unforunately...
  • Nico
  • Community Legend
  • 571 Views
  • 5 replies
  • 0 likes
  • 571 Views
  • 5 replies
  • 0 likes

Superuser Contribution How to delete certain offline songs

Hi, I have been trying to delete certain offline songs from my spotify to free up space on my phone and have tried many of the other solutions listed on this site (clear cache etc) but none of them seem to work with the recently updated spotify. Any ...

  • Newbie
  •   Hi, I have been trying to delete certain offline songs from my spotify to free up space on my phone and have tried many of the other solutions listed on this site (clear cache etc) but none o...
  • Melody
  • Spotify
  • 901 Views
  • 2 replies
  • 0 likes
  • 901 Views
  • 2 replies
  • 0 likes

Problema playlist collaborativa

Problema playlist collaborativa non creata da me e che seguo. Non riesco ad aggiungere/rimuovere brani e a visualizzare quale utente ha aggiunto un brano, su nessun dispositivo. Come posso risolvere?

  • Casual Listener
  • Problema playlist collaborativa non creata da me e che seguo. Non riesco ad aggiungere/rimuovere brani e a visualizzare quale utente ha aggiunto un brano, su nessun dispositivo. Come posso risolvere?
  • Luke
  • Spotify Star
  • 2319 Views
  • 1 replies
  • 0 likes
  • 2319 Views
  • 1 replies
  • 0 likes

Solved!! iPhone, MacMini and Spotify

Hi all!Have a small but annoying problem. Running Spotify on a MacMini attached to a sound system and controll it with a iPhone 7 on my work, working great. The problem is when somebody is calling to the iPhone I want the music to pause/stop playing ...

  • Casual Listener
  •   Hi all! Have a small but annoying problem. Running Spotify on a MacMini attached to a sound system and controll it with a iPhone 7 on my work, working great. The problem is when somebody is ...
  • StefanLb
  • Casual Listener
  • 832 Views
  • 2 replies
  • 0 likes
  • 832 Views
  • 2 replies
  • 0 likes

Não consigo acessão minha conta

Não consigo acossar minha conta, nem mesmo pelo Facebook ou alterar a senha, aparece erro 408, não consigo alterar a conta.

  • Newbie
  • Não consigo acossar minha conta, nem mesmo pelo Facebook ou alterar a senha, aparece erro 408, não consigo alterar a conta.
  • Loxer
  • Community Legend
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suchfeld in der Warteliste

PremiumGerman iPhone Xios 11.4.1Operating System My Question or Issue Hallo, ich höre ziemlich gerne mit der App über IPhone bzw. IPad meine Playlists. Dabei rufe ich dann immer die Warteliste auf um auch schonmal einen Song zu verschieben. Nun fehlt...

  • Newbie
  • Premium German   iPhone X ios 11.4.1 Operating System   My Question or Issue   Hallo, ich höre ziemlich gerne mit der App über IPhone bzw. IPad meine Playlists. Dabei rufe ich...
  • SergioDavid
  • Roadie
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

Solved!! I can't see/find my profile on iPhone

Plan Free Device iPhone 6 Plus Operating System11.4.1 My Question or Issue I've tried searching for my profile in the spotify app on iphone in the "Your Library" button but it doesn't show my profile in the top left corner or anywhere, it only shows ...

  • Casual Listener
  • Plan Free   Device iPhone 6 Plus   Operating System 11.4.1   My Question or Issue  I've tried searching for my profile in the spotify app on iphone in the "Your Librar...
  • Loxer
  • Community Legend
  • 1085 Views
  • 1 replies
  • 0 likes
  • 1085 Views
  • 1 replies
  • 0 likes

Swipe to Delete Track Unresponsive/Slow

Swiping to delete a track in spotify on iOS is laggy, it is easier and faster to tap the three dots and remove track. When sliding the remove track it will remove but if you want to remove more than one you have to wait until the pop up dissappears o...

  • Newbie
  • Swiping to delete a track in spotify on iOS is laggy, it is easier and faster to tap the three dots and remove track. When sliding the remove track it will remove but if you want to remove more than ...
  • Loxer
  • Community Legend
  • 691 Views
  • 1 replies
  • 0 likes
  • 691 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect faulty song display on iPhone

PlanPremiumCountry USADevice(iPhone 8 andMacbook Pro late 2012)Operating System(latest iOS on both devices.) When I play songs from my library on my iPhone they do play correctly on my laptop, but the songs displayed on my iphone don’t show the corre...

  • Casual Listener
  • Plan Premium Country  USA Device (iPhone 8 and Macbook Pro late 2012) Operating System (latest iOS on both devices.)   When I play songs from my library on my iPhone they do play ...
  • Alfredo
  • Roadie
  • 736 Views
  • 1 replies
  • 0 likes
  • Connect
    iphone
    macbook pro
  • 736 Views
  • 1 replies
  • 0 likes

Heavy rotation (recently played?) on homescreen

PlanPremiumDeviceiPhone 8Operating SystemiOS 10 My Question or IssueHello! Does anyone know how to remove albums and play lists under heavy rotation on the home screen? There are some things I have listened to once and they are still there. Thanks!

  • Newbie
  •   Plan Premium Device iPhone 8 Operating System iOS 10   My Question or Issue Hello!   Does anyone know how to remove albums and play lists under heavy rotation on the home ...
  • Bethany_Dawn
  • Community Legend
  • 15715 Views
  • 1 replies
  • 0 likes
  • 15715 Views
  • 1 replies
  • 0 likes

downloaded menu disappeared from library

I recently updated the iOS app and discover Spotify decided to remove the Downloaded menu from the library.this was simply the most useful menu of the app...i can’t understand what’s motivation to remove it but for sure it is making the ux worse.is t...

  • Casual Listener
  • I recently updated the iOS app and discover Spotify decided to remove the Downloaded menu from the library. this was simply the most useful menu of the app... i can’t understand what’s motivation t...
  • Billy-J
  • Spotify Star
  • 825 Views
  • 5 replies
  • 0 likes
  • Downloaded music disappears from library
  • 825 Views
  • 5 replies
  • 0 likes

New iPhone doesn't allow a family member to sign into their Premium account

I am the owner of a Family Premium account. One of my household members, James Bertucci, recently got a new phone but it doesn't allow them to sign in to their own Spotify account, rather it forces them to sign into my account. Plan PremiumCountry US...

  • Newbie
  • I am the owner of a Family Premium account. One of my household members, James Bertucci, recently got a new phone but it doesn't allow them to sign in to their own Spotify account, rather it forces t...
  • Billy-J
  • Spotify Star
  • 849 Views
  • 1 replies
  • 0 likes
  • 849 Views
  • 1 replies
  • 0 likes

Songs deleting when phone dies

PlanPremiumCountry CanadaDeviceiPhone 8Operating System(iOS 11.4.1 My Question or Issue When my phone dies Spotify logs me out of my account and deletes all of my songs

  • Casual Listener
  •   Plan Premium Country  Canada Device iPhone 8 Operating System (iOS 11.4.1   My Question or Issue  When my phone dies Spotify logs me out of my account and deletes all...
  • Billy-J
  • Spotify Star
  • 579 Views
  • 3 replies
  • 0 likes
  • 579 Views
  • 3 replies
  • 0 likes

Multiple select albums to remove

PlanPremiumCountryNL DeviceAny Operating SystemAny My Question or Issue How can i quickly select albums and remove them all in 1 action? I have to go one by one with 2 clicks per album (why not set an edit mode so you can do it quicker per 1 as well?...

  • Newbie
  • Plan Premium Country NL   Device Any   Operating System Any   My Question or Issue  How can i quickly select albums and remove them all in 1 action? I have to go one b...
  • danielaklo
  • Music Fan
  • 829 Views
  • 1 replies
  • 0 likes
  • 829 Views
  • 1 replies
  • 0 likes

Downloading Songs

I have recently got a new phone so i am redownloading my songs from my spotify but the songs stop downloading after doing one song, i haven’t went over the spotify limits for songs, they just don’t download without warning. I’d be very grateful with ...

  • Newbie
  •   I have recently got a new phone so i am redownloading my songs from my spotify but the songs stop downloading after doing one song, i haven’t went over the spotify limits for songs, they just...
  • Loxer
  • Community Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Solved!! Problem with the Free service

PlanFreeCountry IsraelDeviceiPhone 7 PlusOperating SystemiOS 11.4.1 My Question or IssueHey,Unfortunately I recently encountered a problem in the Free plan I subscribe to on my iPad I use the new format ,but my iPhone has not upgraded the options as ...

  • Visitor
  • Plan Free Country  Israel Device iPhone 7 Plus Operating System iOS 11.4.1   My Question or Issue Hey, Unfortunately I recently encountered a problem in the Free plan I subscribe...
  • Loxer
  • Community Legend
  • 630 Views
  • 3 replies
  • 0 likes
  • 630 Views
  • 3 replies
  • 0 likes