Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
a week ago
Rastereyes
Casual Listener
80827 Views
19 replies
37 likes

80827 Views
19 replies
37 likes

Solved!! My created albums disappeared

Hi thereI’ve created 2 albums with my favourite songs and both album had disappeared.. is here any way I can bring my albums back?or did I just lose them? .. it’s ridiculous paying premium for family and this happens to you ..

foey87
Casual Listener
Hi there I’ve created 2 albums with my favourite songs and both album had disappeared.. is here any way I can bring my albums back?or did I just lose them? .. it’s ridiculous paying premium for fami...
2018-09-10 12:58:25 PM
2018-09-10 11:20:06 PM
foey87
Casual Listener
675 Views
2 replies
0 likes

675 Views
2 replies
0 likes

Spontaneous stopping/silencing/speeding up of songs and general glitchiness in the realm of playback

PlanPremiumDeviceiPhone 8Operating SystemiOS 11.2.6 My Question or Issue The title gives you the gyst of what’s going on, but there’s just a general glitchiness that happens about once every 2-3 minutes when trying to listen to music on spotify. For ...

x_zomby_woof_x
Newbie
Plan Premium Device iPhone 8 Operating System iOS 11.2.6 My Question or Issue The title gives you the gyst of what’s going on, but there’s just a general glitchiness that...
2018-09-10 6:01:45 PM
2018-09-10 7:50:00 PM
Loxer
Community Legend
9881 Views
1 replies
0 likes

9881 Views
1 replies
0 likes

Superuser Contribution LOST MY PREMIUM

PlanPremiumCountry Philipppines DeviceiPhoneXOperating SystemiOS 11.4 My Question or Issue When I updated your app my premium subscription is gone, I’ve been downgraded to free. My subscription is premium which is automatically billed to my data plan...

jviince
Newbie
Plan Premium Country Philipppines Device iPhoneX Operating System iOS 11.4 My Question or Issue When I updated your app my premium subscription is gone, I’ve been d...
2018-07-06 7:45:39 AM
2018-09-10 1:32:10 PM
Daisy
Spotify Legend
497 Views
1 replies
0 likes

497 Views
1 replies
0 likes

Solved!! Spotify UI extends beyond iPhone X safe zone after using CarPlay

when connecting to CarPlay via usb, the spotify UI on iPhone (NOT CARPAY) will go beyond the safe zone and off screen for iPhone X (see screenshot). PlanFamily premium CountryUSA DeviceIPhone XOperating System(iOS 11.4.1) My Question or Issueiphone x...

passthecurry
Music Fan
when connecting to CarPlay via usb, the spotify UI on iPhone (NOT CARPAY) will go beyond the safe zone and off screen for iPhone X (see screenshot). Plan Family premium Country USA &...
2018-09-09 6:45:53 PM
2018-09-09 9:38:31 PM
Loxer
Community Legend
1193 Views
3 replies
0 likes

1193 Views
3 replies
0 likes

Dislike a song

My Question or IssueI do not have any like or dislike buttons thumbs up or down or any way to tell Spotify that I don’t like the music they have chosen for me. How can I find these buttons? I am using an iPhone.

Laracay
Newbie
My Question or Issue I do not have any like or dislike buttons thumbs up or down or any way to tell Spotify that I don’t like the music they have chosen for me. How can I find t...
2018-09-09 9:12:03 PM
2018-09-09 9:29:39 PM
Loxer
Community Legend
22289 Views
1 replies
20 likes

22289 Views
1 replies
20 likes

can't turn on the WLAN or cellular connection on spotify

It is the first time I install spotify in iphone, I can't turn on WLAN or cellular connection, everytime I turned it on, it became off again, so I can't log in. My device is iphone6s iOS11.4.1 and spotify is the latest version. I have already tried r...

Ruiliu
Newbie
It is the first time I install spotify in iphone, I can't turn on WLAN or cellular connection, everytime I turned it on, it became off again, so I can't log in. My device is iphone6s iOS11.4.1 and sp...
2018-09-09 7:59:40 PM
2018-09-09 9:22:33 PM
Loxer
Community Legend
537 Views
1 replies
0 likes

537 Views
1 replies
0 likes

How to random shuffle without premium

PlanFreeCountry U.S.A.DeviceiPhone XOperating Systemios 12 beta My Question or Issue All my playlists have a blue shuffle symbol Nextel to them which mean they play the songs in order. I would like to randomly shuffle the songs but I can’t find any s...

Gathlinka
Newbie
Plan Free Country U.S.A. Device iPhone X Operating System ios 12 beta My Question or Issue All my playlists have a blue shuffle symbol Nextel to them which mean the...
2018-09-09 4:27:14 PM
2018-09-09 9:19:15 PM
Loxer
Community Legend
2914 Views
1 replies
0 likes

2914 Views
1 replies
0 likes

No control of app while connected to car stereo.

When I connect my iPhone to my stereo via HDMI and Bluetooth (my stereo requires both simultaneously for navigation and other features) the Spotify app enters "docked mode" and simply displays the Spotify logo and I have to control everything from th...

AMTAP
Casual Listener
When I connect my iPhone to my stereo via HDMI and Bluetooth (my stereo requires both simultaneously for navigation and other features) the Spotify app enters "docked mode" and simply displays the Sp...
2017-07-06 9:15:29 PM
2018-09-09 4:34:14 PM
wiz3
Newbie
11065 Views
18 replies
10 likes

11065 Views
18 replies
10 likes

Solved!! Download limit problem does not match with Spotify Information

PlanPremiumCountry ArgentinaDevice(iPhone 6Operating System(iOS 11) My Question or Issue Today Spotify noticed me that I ve reached the arbitrary download limit.However, if you see the capture attached, it indicate that I ve more available space for ...

JoacoRacing29
Music Fan
Plan Premium Country Argentina Device (iPhone 6 Operating System (iOS 11) My Question or Issue Today Spotify noticed me that I ve reached the arbitrary download limit. H...
2018-08-31 10:19:58 PM
2018-09-08 9:30:59 PM
Loxer
Community Legend
3089 Views
5 replies
0 likes
Counter
Download limit
Song information

3089 Views
5 replies
0 likes

I only have one device...

PlanFree/PremiumCountry UKDeviceiPhone XOperating SystemiOS 11 My Question or Issue I only have one device. Is there a way I can get round the download limit or am I restricted to 3333??? I was really starting to enjoy Spotify but now I’m really thin...

Natyumyum7676
Newbie
Plan Free/Premium Country UK Device iPhone X Operating System iOS 11 My Question or Issue I only have one device. Is there a way I can get round the download limit or am ...
2018-08-10 5:39:47 PM
2018-09-08 8:02:11 PM
Billy-J
Spotify Star
744 Views
3 replies
0 likes

744 Views
3 replies
0 likes

update.

PlanFreeCountry united states of america Device(iPhone 7+) My Question or Issuei'm so over this update. it erased my entire new account and reverted back to my account I created when I was in middle school, it doesn’t let find my friends’ profiles to...

gracemariegurl
Newbie
Plan Free Country united states of america Device (iPhone 7+) My Question or Issue i'm so over this update. it erased my entire new account and reverted back to my ...
2018-09-07 4:44:41 PM
2018-09-08 7:18:37 PM
Loxer
Community Legend
531 Views
1 replies
0 likes
Update

531 Views
1 replies
0 likes

Superuser Contribution Volume to Max with Spotify Connect // New post - Old problem!

Anyone else using Spotify Connect having issues with it automatically connecting to your receiver, starting up the music, and turning the volume to 100% !??? Seriously – why haven’t you fixed this Spotify!?? Hundred of people have had this issue so f...

Justusson
Music Fan
Anyone else using Spotify Connect having issues with it automatically connecting to your receiver, starting up the music, and turning the volume to 100% !??? Seriously – why haven...
2018-09-05 8:53:51 PM
2018-09-07 2:06:39 PM
Jemi
Spotify Legend
864 Views
1 replies
4 likes

864 Views
1 replies
4 likes

local files from my car

hello. if i go premium and link local files on my mac can i play them on my car from my iphone? can i use google home to play my local files?and will google assistent recognize the names i give them localy?

DoronT770
Newbie
hello. if i go premium and link local files on my mac can i play them on my car from my iphone? can i use google home to play my local files? and will google assistent reco...
2018-09-05 9:18:18 AM
2018-09-06 8:37:48 AM
agnamihira
Newbie
1451 Views
1 replies
1 likes

1451 Views
1 replies
1 likes

Spotify stops playing then crashes

PlanPremiumCountryUnited States of AmericaDevice(iPhone Operating System(iOS 11.2.6) My Question or Issue Every hour or so while listening to spotify, it will stop playing the music. Then when I click play it wont play. So now I have to completely cl...

brock0124
Casual Listener
Plan Premium Country United States of America Device (iPhone 😎 Operating System (iOS 11.2.6) My Question or Issue Every hour or so while listening to spotify, it will stop pla...
2018-08-27 7:54:10 PM
2018-09-06 1:28:28 AM
Billy-J
Spotify Star
1123 Views
5 replies
1 likes

1123 Views
5 replies
1 likes

Repeat option missing on playlists and albums

PlanPremium Device(iPhone SE)Operating System(iOS 10, My Question or Issue Hi, The repeat option has disappeared from the screen, replaced by a tick or + symbol. Any ideas? Clare

Shmooozic
Newbie
Plan Premium Device (iPhone SE) Operating System (iOS 10, My Question or Issue Hi, The repeat option has disappeared from the screen, repla...
2018-09-05 8:07:36 PM
2018-09-05 10:36:43 PM
Loxer
Community Legend
696 Views
1 replies
0 likes

696 Views
1 replies
0 likes

Spotify Voice not in App

PlanPremiumCountry USDeviceiPhone 6Operating SystemiOS 12 My Question or IssueSpotfiy voice isnt showing up in the app. I have never seen the voice button nor a voice enable dialogue. My app is up to date. Ive seen other people with it and I would lo...

newcbomc
Casual Listener
Plan Premium Country US Device iPhone 6 Operating System iOS 12 My Question or Issue Spotfiy voice isnt showing up in the app. I have never seen the voice button nor a voice en...
2018-09-05 4:53:37 AM
2018-09-05 10:31:44 PM
Keanu_C
Community Legend
4943 Views
3 replies
5 likes
voice
voice commands
Voice control

4943 Views
3 replies
5 likes

App crashes immediately iphone6s+

IOS 11.4, most recent spotify update, premium account. Listen.... i have tried EVERYTHING. I tap the app, logo shows for about 5 seconds and crashes back to my home screen. I’ve rebooted my phone 4 times, I’ve uninstalled and reinstalled at least 20 ...

Cinnabooty
Casual Listener
IOS 11.4, most recent spotify update, premium account. Listen.... i have tried EVERYTHING. I tap the app, logo shows for about 5 seconds and crashes back to my home screen. I’ve rebooted my ph...
2018-09-05 6:20:58 AM
2018-09-05 4:16:47 PM
Cinnabooty
Casual Listener
759 Views
6 replies
0 likes

759 Views
6 replies
0 likes

Spotify beta iOS not accessible

I’ve requestested to enter in spotify beta testing just 2 months ago. Actually i’ve changed phone and i can’t install the beta anymore.As you can see in the screenshot PlanPremiumCountryItaly DeviceiPhone 7 PlusOperating System(iOS 10, Android Oreo, ...

Giaskusku
Newbie
I’ve requestested to enter in spotify beta testing just 2 months ago. Actually i’ve changed phone and i can’t install the beta anymore. As you can see in the screenshot Plan Premium C...
2018-08-30 1:28:18 AM
2018-09-05 4:05:15 PM
Loxer
Community Legend
1297 Views
1 replies
0 likes
SpotifyBETA iOS

1297 Views
1 replies
0 likes

Spotify do not play upgrade to premium

PlanPremiumCountry USA So I recently upgraded to spotify premium after not having it for a long time. When on my iPhone I had a playlist that I used to just dump all of the songs I wanted to listen to. Since without premium you can only shuffle play ...

Calvin5
Casual Listener
Plan Premium Country USA So I recently upgraded to spotify premium after not having it for a long time. When on my iPhone I had a playlist that I used to just dump all of the songs ...
2018-08-28 1:43:49 AM
2018-09-05 11:32:26 AM
Loxer
Community Legend
1194 Views
5 replies
0 likes

1194 Views
5 replies
0 likes

Spotify Beta

https://www.google.com/url?q=http://community.spotify.com/t5/user/viewprofilepage/user-id/99177&sa=D&ust=1536137591114000&usg=AFQjCNFXLyjp_SrW3HqRYzwtjE9QGe0sAg

Thunder_
Newbie
https://www.google.com/url?q=http://community.spotify.com/t5/user/viewprofilepage/user-id/99177&sa=D&ust=1536137591114000&usg=AFQjCNFXLyjp_SrW3HqRYzwtjE9QGe0sAg
2018-09-05 9:59:29 AM
2018-09-05 10:27:46 AM
Loxer
Community Legend
928 Views
1 replies
0 likes

928 Views
1 replies
0 likes

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