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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70740 Views
  • 16 replies
  • 37 likes
  • 70740 Views
  • 16 replies
  • 37 likes

No Gear Icon On iPhone 6

There’s no gear in the upper left corner after I tap my library,just filter lines. How do I find it?

  • Casual Listener
  • There’s no gear in the upper left corner after I tap my library,just filter lines. How do I find it?
  • Loxer
  • Community Legend
  • 802 Views
  • 1 replies
  • 0 likes
  • 802 Views
  • 1 replies
  • 0 likes

Strange line on top of fullscreen cover view

Hi, I noticed that when in fullscreen cover view there's a strange line at the top. Noticed that on my iPhone X and iPhone 5s. Did NOT see it on Android. First I thought I had a defective line of pixels on my iPhone X ... Nothing major of course but ...

  • Casual Listener
  • Hi,   I noticed that when in fullscreen cover view there's a strange line at the top. Noticed that on my iPhone X and iPhone 5s. Did NOT see it on Android.   First I thought I had a def...
  • Loxer
  • Community Legend
  • 545 Views
  • 1 replies
  • 0 likes
  • 545 Views
  • 1 replies
  • 0 likes

imported music from iPhone and iTunes

Hello, what's the procedure for delete music imported from my itunes and my iPhone? Thank you

  • Casual Listener
  • Hello,  what's the procedure for delete music imported from my itunes and my iPhone? Thank you
  • Loxer
  • Community Legend
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

App not working

Spotify logged me out & now I can not log back in on my iPhone 7 . I do not have a network issue as everything else is fine , no issues at all. I have no trouble logging in on my laptop either ! Second time this has occurred and it’s frustrating . No...

  • Newbie
  • Spotify logged me out & now I can not log back in on my iPhone 7 . I do not have a network issue as everything else is fine , no issues at all. I have no trouble logging in on my laptop either ! ...
  • Loxer
  • Community Legend
  • 617 Views
  • 3 replies
  • 1 likes
  • 617 Views
  • 3 replies
  • 1 likes

Unable to download Spotify from App Store

I'm trying to download the Spotify app from the App Store onto an iPhone 6.Ive had the app on my phone before and it disappeared from my home screen a few days ago. I'm able to download all other apps from the App Store, just not Spotify.I'm using iO...

  • Newbie
  • I'm trying to download the Spotify app from the App Store onto an iPhone 6. Ive had the app on my phone before and it disappeared from my home screen a few days ago.   I'm able to download al...
  • Loxer
  • Community Legend
  • 866 Views
  • 2 replies
  • 0 likes
  • 866 Views
  • 2 replies
  • 0 likes

cant listen to music without wifi connection

i have a premium accont but i have nothing downloaded, but when im with my 4g connection, without wifi the app does not let me listen to any song... ive tried to install again the app, and the configuration where you allow the apps to be used with th...

  • Newbie
  • i have a premium accont but i have nothing downloaded, but when im with my 4g connection, without wifi the app does not let me listen to any song...   ive tried to install again the app, and t...
  • Loxer
  • Community Legend
  • 698 Views
  • 2 replies
  • 0 likes
  • 698 Views
  • 2 replies
  • 0 likes

Can't switch Facebook accounts

HiI was using spotify premium as myself for years on my phone When I wasn't able to keep up with my subscription, I used my boyfriends account until I could open my premium account again. I don't understand why I was able to change from my account to...

  • Newbie
  • Hi I was using spotify premium as myself for years on my phone  When I wasn't able to keep up with my subscription, I used my boyfriends account until I could open my premium account again.&nb...
  • Loxer
  • Community Legend
  • 1696 Views
  • 1 replies
  • 0 likes
  • 1696 Views
  • 1 replies
  • 0 likes

Local files on iPhone

As far as I understand I wouldn't be able to listen to my local files (that are stored at my home computer) on my computer at work (since my local files arrent stored there too).So therfore I would like to import local files from my Dropbox folder so...

  • Casual Listener
  • As far as I understand I wouldn't be able to listen to my local files (that are stored at my home computer) on my computer at work (since my local files arrent stored there too). So therfore I would...
  • Loxer
  • Community Legend
  • 638 Views
  • 1 replies
  • 0 likes
  • 638 Views
  • 1 replies
  • 0 likes

Skip songs iOS

Hey guys, I've seen a lot of topics regarding the problem of skipping songs. I tried all the solutions from other topics, but nothing works for me. Every 2 or 3 songs, if I skip to the next one, it plays for 2 seconds and skip for the next one... It'...

  • Casual Listener
  • Hey guys, I've seen a lot of topics regarding the problem of skipping songs. I tried all the solutions from other topics, but nothing works for me. Every 2 or 3 songs, if I skip to the next one, it p...
  • Loxer
  • Community Legend
  • 557 Views
  • 1 replies
  • 0 likes
  • 557 Views
  • 1 replies
  • 0 likes

Downloaded songs NOT taking up space on my iphone 5

Hi everyone, wonder if you can help me.I've recently taken out a Spotify Premium subscription (loving it so far). I've noticed when I've downloaded numerous songs that when I got into my general phone settings it's saying the songs stored to the devi...

  • Newbie
  • Hi everyone, wonder if you can help me. I've recently taken out a Spotify Premium subscription (loving it so far). I've noticed when I've downloaded numerous songs that when I got into my general ph...
  • Loxer
  • Community Legend
  • 594 Views
  • 1 replies
  • 0 likes
  • 594 Views
  • 1 replies
  • 0 likes

Sync of playlists with old iPhone 3G possible?

PlanPremiumCountryGermany DeviceiPhone 3GOperating SystemiOS 4.2.1 My Question or Issue Hi there, i would like to use for a special usecase my old iphone 3G wich the old, installed spotify app (0.4.24.65.gaef36bd1 or? 0.6.4.66.gdf356d01). App is inst...

  • Casual Listener
  •   Plan Premium Country Germany  Device iPhone 3G Operating System iOS 4.2.1   My Question or Issue   Hi there, i would like to use for a special usecase my old ip...
  • chris0816
  • Casual Listener
  • 548 Views
  • 2 replies
  • 0 likes
  • 548 Views
  • 2 replies
  • 0 likes

Local Files Not Syncing/Unlimited Data Issue

Plan: PremiumCountry: USADevice: iPhone X/HP Pavillion Windows 10Operating System: 11.4.1 I haven't had any problems syncing local files until I recently got a new computer. I've worked with Spotify Help on this a bit but I'm backed into a corner. Sp...

  • Newbie
  • Plan: Premium Country: USA Device: iPhone X/HP Pavillion Windows 10 Operating System: 11.4.1   I haven't had any problems syncing local files until I recently got a new computer. I've w...
  • Loxer
  • Community Legend
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

Spotify stops playing in the background

Hello, i have this problem that whenever i am listening to music and return to my home screen, open another app or when i lock my screen spotify stops playing. This is quite annoying since i have used spotify for a long time and a few days ago this s...

  • Newbie
  • Hello, i have this problem that whenever i am listening to music and return to my home screen, open another app or when i lock my screen spotify stops playing. This is quite annoying since i have use...
  • Billy-J
  • Spotify Star
  • 4792 Views
  • 1 replies
  • 0 likes
  • 4792 Views
  • 1 replies
  • 0 likes

The latest update

PlanFree/PremiumCountry DeviceiPhone 8Operating SystemiOS 11.4 My Question or Issue I was wondering if there was any way to revert the app back to the last version. It is nearly impossible to listen to the music that I want to or like. In the last ve...

  • Newbie
  • Plan Free/Premium Country   Device iPhone 8 Operating System iOS 11.4   My Question or Issue  I was wondering if there was any way to revert the app back to the last version....
  • Mjlover5
  • Casual Listener
  • 17926 Views
  • 10 replies
  • 36 likes
  • 17926 Views
  • 10 replies
  • 36 likes

Can’t search for profiles at spotify

PlanPremiumCountry Device(iPhone 7 , Macbook Pro)Operating System(iOS 10) My Question or Issue Okay, so my problem is that when I try to search for my friends, it won’t work. If I typed in their username or Facebook name it just came up «no results f...

  • Newbie
  • Plan Premium Country   Device (iPhone 7 , Macbook Pro) Operating System (iOS 10)   My Question or Issue  Okay, so my problem is that when I try to search for my friends, it w...
  • user-removed
  • Not applicable
  • 1255 Views
  • 2 replies
  • 2 likes
  • 1255 Views
  • 2 replies
  • 2 likes

How to delete item from spotify playlist?

PlanFreeCountryUSDeviceiPhone 7Operating SystemiOS 11 My Question or Issue Can't figure out how to delete a song from a playlist of my own creation. I go to my library, then select the playlist and hit the three dots in the upper right corner. Proble...

  • Casual Listener
  • Plan Free Country US Device iPhone 7 Operating System iOS 11   My Question or Issue  Can't figure out how to delete a song from a playlist of my own creation. I go to my library, ...
  • sparklingspots
  • Casual Listener
  • 1047 Views
  • 2 replies
  • 1 likes
  • 1047 Views
  • 2 replies
  • 1 likes

Discover section has less choices now

PlanPremiumCountry UKDevice(iPhone 6S, iMac,)Operating System(iOS 11, MacOS 10.13) My Question or Issue When you go to Browse>Discover> after the "Top recommendations for you" list of albums there are other lists, e.g. Similar to .. , Because you lis...

  • Gig Goer
  •   Plan Premium Country  UK Device (iPhone 6S, iMac,) Operating System (iOS 11, MacOS 10.13)   My Question or Issue  When you go to Browse>Discover> after the "Top...
  • magicrevolver
  • Gig Goer
  • 557 Views
  • 3 replies
  • 0 likes
  • 557 Views
  • 3 replies
  • 0 likes

iPhone downloaded songs

PlanPremiumCountry TurkeyDeviceiPhone 7Operating SystemiOS 11 My Question or Issue Although iCloud backup is open on my iPhone device, the songs that I have downloaded before are not automatically downloaded. I have to download the songs again.Is thi...

  • Newbie
  • Plan Premium Country  Turkey Device iPhone 7 Operating System iOS 11   My Question or Issue  Although iCloud backup is open on my iPhone device, the songs that I have downloa...
  • Loxer
  • Community Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Solved!! Playlist messed up

My Question or Issue My playlist finished going through all the sngs on it, and normally that make me able to start the shuffle over again. However, this time it keeps playing songs that aren't on my playlist no matter how many times I restart my pho...

  • Newbie
  •     My Question or Issue   My playlist finished going through all the sngs on it, and normally that make me able to start the shuffle over again. However, this time it keeps playin...
  • jsannn
  • Community Legend
  • 2008 Views
  • 1 replies
  • 0 likes
  • 2008 Views
  • 1 replies
  • 0 likes

Solved!! Sort songs from the iOS app

Hi there Spotify Community, I consider myself a true ambassador of the brand since 2016. Please, I miss ordering my songs from the iOS mobile application. I think it does not exist and it would be something great, handy, useful... Many thanks for thi...

  • Regular
  • Hi there Spotify Community, I consider myself a true ambassador of the brand since 2016. Please, I miss ordering my songs from the iOS mobile application. I think it does not exist and it would ...
  • Loxer
  • Community Legend
  • 1019 Views
  • 1 replies
  • 0 likes
  • 1019 Views
  • 1 replies
  • 0 likes