Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62651 Views
16 replies
37 likes

62651 Views
16 replies
37 likes

Shuffle error with aiplay

PlanPremiumCountry DenmarkDeviceIphone XB&O M5 speakerOperating Systemios 11.4.1 My Question or Issuei have just switched from af bluetooth speaker (B&O A2) to a speaker that have airplay (B&O M5). I had no problems with spotify when i used it via th...

JesperFriis
Newbie
Plan Premium Country Denmark Device Iphone X B&O M5 speaker Operating System ios 11.4.1 My Question or Issue i have just switched from af bluetooth speaker (B&O A2) to...
2018-07-28 9:05:47 AM
2018-07-28 10:56:01 AM
Loxer
Community Legend
448 Views
1 replies
0 likes

448 Views
1 replies
0 likes

App is unresponsive from video in IOS

PlanFreeCountry USADeviceiPhone 8Operating SystemiOS 11.4.1 My Question or Issue When I am listening to Spotify on my iphone, whenever a video attempts to play (advertisement or music video), the app freezes/becomes unresponsive. The only way to bypa...

jmprask
Newbie
Plan Free Country USA Device iPhone 8 Operating System iOS 11.4.1 My Question or Issue When I am listening to Spotify on my iphone, whenever a video attempts to play (adver...
2018-07-27 9:20:49 PM
2018-07-27 9:53:31 PM
Billy-J
Spotify Star
768 Views
1 replies
0 likes
Freezing
iOS
iphone
unresponsive
video

768 Views
1 replies
0 likes

Playlist shuffle plays other songs

PlanFreeCountry spainDeviceiPhone 6SOperating SystemiOS 11.4.1 My Question or IssueHi there, I've created a personal playlist with the songs i like and when I shuffle play it, does play other songs not in the playlist. I don't know what happen.Anyone...

erik-121
Newbie
Plan Free Country spain Device iPhone 6S Operating System iOS 11.4.1 My Question or Issue Hi there, I've created a personal playlist with the songs i like and...
2018-07-27 10:00:09 AM
2018-07-27 6:19:18 PM
hoffmanjoshua
Regular
422 Views
1 replies
0 likes

422 Views
1 replies
0 likes

Sorting playlist

PlanPremiumCountryukDevice(iPhone 8 & 5Operating System(iOS 10, , Windows 10,etc.) My Question or Issue Why cant we inverse the playlist then change the sort order As soon as use any of the sort functions you cannot custom sort songs anymore this isn...

bongoboyza
Regular
Plan Premium Countryuk Device (iPhone 8 & 5 Operating System (iOS 10, , Windows 10,etc.) My Question or Issue Why cant we inverse the playlist then change the sort order&n...
2018-07-27 1:29:38 PM
2018-07-27 4:32:03 PM
bongoboyza
Regular
503 Views
2 replies
0 likes
Other

503 Views
2 replies
0 likes

Doesn't function on iPod

Premium iPod Touch 2nd Gen. I used to use Spotify on my iPod until it just stopped working. How to solve this issue?

ayberkbilgin
Casual Listener
Premium iPod Touch 2nd Gen. I used to use Spotify on my iPod until it just stopped working. How to solve this issue?
2018-07-24 7:13:44 PM
2018-07-27 4:06:25 PM
ayberkbilgin
Casual Listener
1743 Views
6 replies
0 likes

1743 Views
6 replies
0 likes

Songs keep skipping

My music keeps skipping and it’s startinf to drive me insane. I can’t even get 30 seconds into any song without it skipping to the next one or pausing. I’ve tried everything and nothing at all is working. I’ve tried restarting the app, logging out, d...

emky328
Casual Listener
My music keeps skipping and it’s startinf to drive me insane. I can’t even get 30 seconds into any song without it skipping to the next one or pausing. I’ve tried everything and nothing at all is wor...
2018-07-26 1:13:29 PM
2018-07-27 2:43:14 PM
Billy-J
Spotify Star
1358 Views
8 replies
0 likes
Skipping songs

1358 Views
8 replies
0 likes

Volume lowers when in iMessage

PlanPremiumCountry Usa DeviceiPhone 8Operating SystemiOS 10 My Question or IssueWhen listening to music, if I open my iMessages app the volume lowers a bit (sort of like how navigation apps reduce the volume when they’re about to speak). It comes rig...

nbauerlevey
Newbie
Plan Premium Country Usa Device iPhone 8 Operating System iOS 10 My Question or Issue When listening to music, if I open my iMessages app the volume lowers a bit (sort ...
2018-07-27 1:07:03 PM
2018-07-27 1:37:50 PM
Loxer
Community Legend
50437 Views
1 replies
1 likes
iMessage
volume

50437 Views
1 replies
1 likes

Solved!! Song not on Spotify!

Can you add the song "You & I" By IU? I don't see why not... most of her other songs are already on Spotify! Thank you!

jckoo
Newbie
Can you add the song "You & I" By IU? I don't see why not... most of her other songs are already on Spotify! Thank you!
2018-07-27 1:13:30 AM
2018-07-27 3:21:21 AM
Bittencourt
Spotify Star
2412 Views
1 replies
1 likes

2412 Views
1 replies
1 likes

Need to be a rockstar to change playlist cover photos

I'm aware that if you're on desktop you can change cover photos for playlists, however you have to be a Rockstar to do so. Is there any quick way to become one? i really just want to change my playlist photos and don't want to go through a big hassle...

clairejelagin
Casual Listener
I'm aware that if you're on desktop you can change cover photos for playlists, however you have to be a Rockstar to do so. Is there any quick way to become one? i really just want to change m...
2018-07-26 3:25:55 AM
2018-07-26 8:24:36 PM
Loxer
Community Legend
872 Views
3 replies
0 likes

872 Views
3 replies
0 likes

new iPhone 8 downloading one song every 5minutes

PlanPremiumCountry AustraliaDeviceiPhone 8Operating SystemiOS 10 My Question or Issue Hi, my partner just recently purchased an iPhone 8, set her phone up and first thing she did was connect to wifi and download spotify to get her songs on her phone....

bepismax
Newbie
Plan Premium Country Australia Device iPhone 8 Operating System iOS 10 My Question or Issue Hi, my partner just recently purchased an iPhone 8, set her p...
2018-07-26 4:51:05 PM
2018-07-26 7:56:36 PM
Loxer
Community Legend
404 Views
2 replies
0 likes

404 Views
2 replies
0 likes

Cant play my songs offline even im in premium. all my songs were lost and its like it has been erase

cant play my all my songs offline now. even though im on premium. its like it has been erased need to be downloaded again. i always pay my monthly bill but why. please help using iphone ios 11. thanks

paul241
Newbie
cant play my all my songs offline now. even though im on premium. its like it has been erased need to be downloaded again. i always pay my monthly bill but why. please help using iphone ios 11....
2018-07-26 7:22:38 PM
2018-07-26 7:40:33 PM
Loxer
Community Legend
410 Views
1 replies
0 likes

410 Views
1 replies
0 likes

data usage and downloaded music

Spotify PremiumiPhone 7, iOS 11.4.1, carrier is AT&T in the U.S.Please excuse the repeat of details in this post. I just want to be sure that I am clear for anyone who can answer my questions.........I am using the Spotify app on my iPhone. I have se...

bhoward1
Newbie
Spotify Premium iPhone 7, iOS 11.4.1, carrier is AT&T in the U.S. Please excuse the repeat of details in this post. I just want to be sure that I am clear for anyone who can answer my ques...
2018-07-26 7:23:00 PM
2018-07-26 7:36:25 PM
Loxer
Community Legend
1736 Views
1 replies
0 likes

1736 Views
1 replies
0 likes

I can no longer play both downloaded and non-downloaded songs

PlanFree/PremiumCountry I just upgraded to a new iphone and downloaded the latest version of the spotify app. Now I can no longer play both downloaded and non-downloaded songs. When I set playback to offline I can only play downloaded songs. When I t...

jayafink
Regular
Plan Free/Premium Country I just upgraded to a new iphone and downloaded the latest version of the spotify app. Now I can no longer play both downloaded and non-downloaded so...
2018-07-25 8:06:45 PM
2018-07-25 8:55:39 PM
Loxer
Community Legend
670 Views
3 replies
0 likes

670 Views
3 replies
0 likes

Spotify keeps playing after answering phone call

iPhone 7s, iOS 10.3.3, Spotify 8.4.8 Steps to reproduce:1. Play music from iPhone. (Just happened using the built-in speaker; not sure if this matters).2. Receive a phone call. Music pauses during this time.3. Answer phone call. Expected result: musi...

alexkorn
Regular
iPhone 7s, iOS 10.3.3, Spotify 8.4.8 Steps to reproduce: 1. Play music from iPhone. (Just happened using the built-in speaker; not sure if this matters). 2. Receive a phone call. Music pau...
2017-07-21 9:52:37 PM
2018-07-25 7:10:05 PM
Thatsall__Folks
Casual Listener
17002 Views
18 replies
11 likes

17002 Views
18 replies
11 likes

Kenwood kdc-x302

So whenever I connect my phone to my kdx-x302 deck it locks my phone out of the app, and won’t let me control anything. I know they’ve got that “navigate on the deck” option but it’s way to difficult to do. All I get is the Spotify logo and then have...

Sdaddytraplord
Newbie
So whenever I connect my phone to my kdx-x302 deck it locks my phone out of the app, and won’t let me control anything. I know they’ve got that “navigate on the deck” option but it’s way to difficult...
2018-04-20 3:53:35 PM
2018-07-25 6:16:13 PM
amcbride
Casual Listener
7274 Views
13 replies
3 likes

7274 Views
13 replies
3 likes

presale code

I️ am really looking forward to getting the presale code for my favourite artist billie eilish. but i’m afraid that it will come two hours late like it did for another artist. how can I️ make sure it won’t come late again?

w0w_trash
Newbie
I️ am really looking forward to getting the presale code for my favourite artist billie eilish. but i’m afraid that it will come two hours late like it did for another artist. how can I️ make sure it...
2018-07-25 5:01:32 PM
2018-07-25 6:09:11 PM
krausehomes
Newbie
906 Views
1 replies
0 likes

906 Views
1 replies
0 likes

The Home Screen is now always just black on iPhone 5S

Plan:PremiumCountry:UKDevice: iPhone 5SOperating System:iOS 11.4.1Build: 8.4.62.490 The Home Screen is now always just black on iPhone 5S. It used to take a while to go from black to something meaningful. Now it just stays black. (The other tabs are ...

senyor
Newbie
Plan:Premium Country:UK Device: iPhone 5S Operating System:iOS 11.4.1 Build: 8.4.62.490 The Home Screen is now always just black on iPhone 5S. It used to take a while to go from black to...
2018-07-25 4:49:45 PM
2018-07-25 5:12:08 PM
Billy-J
Spotify Star
1038 Views
1 replies
0 likes

1038 Views
1 replies
0 likes

Spotify Mobile only loading some musics

PlanPremiumCountry BrasilDeviceiPhone 6 PlusOperating SystemiOS 11.4My Spotify Mobile doesn't show all musics of my playlist

gabrielkaab
Newbie
Plan Premium Country Brasil Device iPhone 6 Plus Operating System iOS 11.4 My Spotify Mobile doesn't show all musics of my playlist
2018-07-25 3:43:38 PM
2018-07-25 3:46:11 PM
Loxer
Community Legend
377 Views
1 replies
0 likes

377 Views
1 replies
0 likes

Superuser Contribution Spotify Premium - Songs pause then sound like a scratched cd

PlanPremium Country USA DeviceIphone7Operating System iOS 11.4My Question or IssueI listen to my playlists while connected to wifi, not connected to wifi, downloaded and not downloaded and experience the same issue: Songs pause for a moment, then sta...

etbarry
Casual Listener
Plan Premium Country USA Device Iphone7 Operating System iOS 11.4 My Question or Issue I listen to my playlists while connected to wifi, not conne...
2018-06-25 9:10:16 PM
2018-07-25 9:51:42 AM
sara-e
Newbie
1592 Views
4 replies
2 likes
audio quality
scratched cd
skipping

1592 Views
4 replies
2 likes

Canciones No Disponibles

Muy buenas, hablo desde Honduras! Quiero hablar sobre un problema recurrente en Spotify, y es sobre las canciones que son eliminadas, ya sea por algún motivo de licencia o por alguna infracción, o al menos esta es mi teoría..He estado usando Spotify ...

JuanVides02
Regular
Muy buenas, hablo desde Honduras! Quiero hablar sobre un problema recurrente en Spotify, y es sobre las canciones que son eliminadas, ya sea por algún motivo de licencia o por alguna infracción, o al...
2017-11-04 5:11:01 AM
2018-07-24 11:44:22 PM
Juan67
Newbie
48434 Views
7 replies
13 likes

48434 Views
7 replies
13 likes

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