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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70926 Views
  • 16 replies
  • 37 likes
  • 70926 Views
  • 16 replies
  • 37 likes

Solved!!Superuser Contribution Local Files not downloading on iPhone app.

PlanStudent Premium/HuluCountryUSDeviceiPhone 7Operating SystemiOS 11My Question or IssueI have used local files in my spotify playlist for around 6 months with no issue. But recently I was messing around with the files by trying to add custom images...

  • Regular
  •   Plan Student Premium/Hulu Country US Device iPhone 7 Operating System iOS 11 My Question or Issue I have used local files in my spotify playlist for around 6 months with no issue. Bu...
  • Alfredo
  • Roadie
  • 3075 Views
  • 7 replies
  • 0 likes
  • 3075 Views
  • 7 replies
  • 0 likes

Enable RANDOM for Daily Mix

I use my Daily Mix almost every day and for the most part the music is spot on. The problem, however, is that everytime I click on them the playlist starts to play from the beginning AGAIN and the RANDOM button is disabled. Clearly this functionality...

  • Regular
  •   I use my Daily Mix almost every day and for the most part the music is spot on.   The problem, however, is that everytime I click on them the playlist starts to play from the beginning...
  • dschmunis
  • Regular
  • 2657 Views
  • 2 replies
  • 0 likes
  • 2657 Views
  • 2 replies
  • 0 likes

My button bar changed and I can not get it back

PlanPremiumCountryArgentina DeviceIphone 6sOperating SystemiOS 11.4.1My button bar changed, and I do not know how / can not return it to how it was before afterbefore

WhatsApp Image 2018-07-23 at 12.40.48.jpeg WhatsApp Image 2018-07-23 at 12.34.59.jpeg
  • Casual Listener
  • Plan Premium Country Argentina   Device Iphone 6s Operating System iOS 11.4.1 My button bar changed, and I do not know how / can not return it to how it was before     af...
  • ezebs
  • Casual Listener
  • 529 Views
  • 2 replies
  • 0 likes
  • 529 Views
  • 2 replies
  • 0 likes

Chromecast auto-sync of volume

There is a big problem with the way the iOS Spotify app handles volume when syncing with Chromecast devices. This has caused me to have to uninstall Spotify completely from my iPhone. Here is what happens:When I use Chromecast with various video appl...

  • Newbie
  • There is a big problem with the way the iOS Spotify app handles volume when syncing with Chromecast devices. This has caused me to have to uninstall Spotify completely from my iPhone.   Here i...
  • 692 Views
  • 0 replies
  • 0 likes
  • 692 Views
  • 0 replies
  • 0 likes

Artist Detail duplicated entries

PlanPremiumCountrygermany DeviceiPhone XOperating SystemiOS 12 Beta 12 when swiping out of the Artist Detail Page on iOS and the Navigation Controller „pushes“ you back you get all the links of the Artist duplicated. Seems like items are pushed into ...

  • Casual Listener
  •   Plan Premium Country germany    Device iPhone X Operating System iOS 12 Beta 12   when swiping out of the Artist Detail Page on iOS and the Navigation Controller „pus...
  • Loxer
  • Community Legend
  • 536 Views
  • 2 replies
  • 0 likes
  • iOS
  • 536 Views
  • 2 replies
  • 0 likes

Searching music error

PlanPremiumCountry USADeviceipad proOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I search for a popular song and it says error what should I do

  • Newbie
  • Plan Premium Country  USA Device ipad pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I search for a popular song and it says error ...
  • Loxer
  • Community Legend
  • 801 Views
  • 1 replies
  • 0 likes
  • 801 Views
  • 1 replies
  • 0 likes

Google Cast Group and individual speaker

PlanPremiumCountry USADeviceIphone 8 Operating Systemios11 My Question or Issue When you create a group of speakers for google cast Spotify only shows the group in cast available and not the individual speakers anymore. Other apps don’t have this pro...

  • Newbie
  •   Plan Premium Country  USA Device Iphone 8  Operating System ios11   My Question or Issue  When you create a group of speakers for google cast Spotify only shows ...
  • Bollatta
  • Regular
  • 824 Views
  • 1 replies
  • 3 likes
  • 824 Views
  • 1 replies
  • 3 likes

Solved!! Get documents and data / playlist

PlanPremium for familyCountry CanadaDeviceiPhone 6 iOS 11My Question or Issue I had a old spotify that I no longer have access to that I used in offline mode so I have all the files locally downloaded on my phone (in documents and data I imagine). Is...

  • Casual Listener
  • Plan Premium for family Country  Canada Device iPhone 6 iOS 11 My Question or Issue  I had a old spotify that I no longer have access to that I used in offline mode so I have all the...
  • Loxer
  • Community Legend
  • 1186 Views
  • 3 replies
  • 0 likes
  • 1186 Views
  • 3 replies
  • 0 likes

Cannot open app

PlanPremiumCountry UKDeviceIPad 4Operating System(iOS 10 My Question or Issue I updated Spotify, now I cannot open the app on my IPad.

  • Regular
  • Plan Premium Country  UK Device IPad 4 Operating System (iOS 10   My Question or Issue  I updated Spotify, now I cannot open the app on my IPad.
  • Speedy_skier
  • Regular
  • 698 Views
  • 8 replies
  • 0 likes
  • 698 Views
  • 8 replies
  • 0 likes

Solved!! Cache

Will deleting cache ,delete my playlists and downloads? 

  • Casual Listener
  • Will deleting cache ,delete my playlists and downloads?  
  • nariman87
  • Casual Listener
  • 1362 Views
  • 4 replies
  • 0 likes
  • 1362 Views
  • 4 replies
  • 0 likes

Solved!! LAST.FM NOT SCROBBLING ON MOBILE

Since I updated my Spotify on my cell phone it does not make scrobbles any more. And the option to enable last.fm disappeared from the app. Desde que atualizei meu Spotify no celular ele não faz mais scrobbles. E a opção de ativar o last.fm sumiu do ...

  • Regular
  • Since I updated my Spotify on my cell phone it does not make scrobbles any more. And the option to enable last.fm disappeared from the app.   Desde que atualizei meu Spotify no celular el...
  • Lawro
  • Newbie
  • 12136 Views
  • 3 replies
  • 0 likes
  • 12136 Views
  • 3 replies
  • 0 likes

Can’t seach for anything

I try to go to the search page to search for music and it keeps saying “error try again”. I am connected to WiFi. How do I fix this?

  • Newbie
  • I try to go to the search page to search for music and it keeps saying “error try again”. I am connected to WiFi. How do I fix this?
  • Loxer
  • Community Legend
  • 760 Views
  • 5 replies
  • 3 likes
  • 760 Views
  • 5 replies
  • 3 likes

Can’t search songs on app

So, I’m having a problem searching songs on the app for iPhone. As soon as I begin typing It will immediately say “an error occurred” with a “try again” button. Yet, this does nothing. I’ve closed the app and restarted my phone. UPDATE:I deleted the ...

  • Regular
  • So, I’m having a problem searching songs on the app for iPhone. As soon as I begin typing It will immediately say “an error occurred” with a “try again” button. Yet, this does nothing.    ...
  • Loxer
  • Community Legend
  • 22535 Views
  • 22 replies
  • 16 likes
  • 22535 Views
  • 22 replies
  • 16 likes

Solved!! Search error

I get an error no matter what every time I search. Restarted and reinstalled. Nothing works. iphone 7(iOS 10,

  • Roadie
  • I get an error no matter what every time I search. Restarted and reinstalled. Nothing works.  iphone 7 (iOS 10,     
  • Loxer
  • Community Legend
  • 1626 Views
  • 3 replies
  • 7 likes
  • 1626 Views
  • 3 replies
  • 7 likes

Sorting in descending order not available on iPad

I cannot sort my playlist in descending order on my iPad but I can do so on my Android phone. I have tried different ways including clicking on the sort button again to reverse the order, but still unsuccessful. Specifically, I want to be able to sor...

  • Casual Listener
  • I cannot sort my playlist in descending order on my iPad but I can do so on my Android phone. I have tried different ways including clicking on the sort button again to reverse the order, but still u...
  • Loxer
  • Community Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes

search isn't working

PlanPremiumCountry USDeviceiPhone 8 Operating SystemiOS 10 My Question or Issue On both my phone and laptop, despite updating to the latest version of Spotify, the search bar is not working. On my laptop it just gives me a blank screen, on my phone i...

  • Newbie
  • Plan Premium Country  US Device iPhone 8  Operating System iOS 10   My Question or Issue  On both my phone and laptop, despite updating to the latest version of Spotify,...
  • Loxer
  • Community Legend
  • 691 Views
  • 1 replies
  • 1 likes
  • 691 Views
  • 1 replies
  • 1 likes

I signed to beta tester but nothing new!

PlanPremiumCountryBrazil Device(iPhone7)Operating System(iOS 11.4.1) My Question or Issue Hi, I signed to beta test there was months ago and I didn't get anything new, no new design, no new features, nothing! I thought I could test something new like...

  • Composer
  • Plan Premium Country Brazil  Device (iPhone7) Operating System (iOS 11.4.1)   My Question or Issue  Hi, I signed to beta test there was months ago and I didn't get anything n...
  • Loxer
  • Community Legend
  • 572 Views
  • 1 replies
  • 0 likes
  • 572 Views
  • 1 replies
  • 0 likes

How to listen to a Billboard top weekly list

Plan. Family PremiumCountry Us Device(iPhone 7Operating System(Windows 10) My Question or IssueI'm trying to find the Billboard weekly top Electronic Dance Music list on Spotify and am only able to find something along the lines of top 100 or top of ...

  • Casual Listener
  • Plan. Family Premium Country  Us   Device (iPhone 7 Operating System (Windows 10)   My Question or Issue I'm trying to find the Billboard weekly top Electronic Dance M...
  • PeppersChow
  • Casual Listener
  • 673 Views
  • 3 replies
  • 0 likes
  • 673 Views
  • 3 replies
  • 0 likes

Search Function Not Working

PlanPremiumCountryUSADeviceiPad Air Operating Systemios 10.3.3 My Question or Issue I have been a premium user for years. Suddenly last night, the "search" function no longer works. Similar to other issues that have been mentioned here. I tried a har...

  • Casual Listener
  •   Plan Premium Country USA Device iPad Air  Operating System ios 10.3.3   My Question or Issue  I have been a premium user for years.  Suddenly last night, the "se...
  • Billy-J
  • Spotify Star
  • 527 Views
  • 3 replies
  • 0 likes
  • 527 Views
  • 3 replies
  • 0 likes

Solved!! Search not working

Plan Premium Country Canada DeviceiPhone XOperating SystemiOS 11.4.1 My Question or IssueSearch is not working. “An error occurred” msg is displayed with “Try again” button. Tried to log out and back log in, reinstall app. Nothing works. It did work ...

  • Newbie
  •   Plan  Premium   Country Canada   Device iPhone X Operating System iOS 11.4.1   My Question or Issue Search is not working. “An error occurred” msg is displaye...
  • Billy-J
  • Spotify Star
  • 1447 Views
  • 1 replies
  • 2 likes
  • 1447 Views
  • 1 replies
  • 2 likes