Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52483 Views
16 replies
36 likes

52483 Views
16 replies
36 likes

Spotify Radio not available on Iphone

No radio feature in Iphone IOS app wether in tabs or in artist / song "3-dots" menu. Buttons mentionned below are simply NOT there on my Iphone:https://support.spotify.com/th-en/using_spotify/discover_music/spotify-radio/ Tried everything suggested o...

Malakof
Casual Listener
No radio feature in Iphone IOS app wether in tabs or in artist / song "3-dots" menu. Buttons mentionned below are simply NOT there on my Iphone: https://support.spotify.com/th-en/using_spotify/disco...
2018-04-25 12:48:55 PM
2018-05-16 1:27:37 PM
lkuczborski
Gig Goer
998 Views
2 replies
1 likes

998 Views
2 replies
1 likes

Multiple Bowers and Wilkins speakers on Airplay IOS

I use a Bowers and Wilkings A5 to play Spotify via Airplay. I am thinking of buying another for the kitchen and assumed I could play through both speakers and toggle one or the other off/on like on Sonos. Bowers and Wilkins have informed me this is n...

Rugbyboyle
Newbie
I use a Bowers and Wilkings A5 to play Spotify via Airplay. I am thinking of buying another for the kitchen and assumed I could play through both speakers and toggle one or the other off/on ...
2018-05-16 12:12:49 PM
507 Views
0 replies
0 likes

507 Views
0 replies
0 likes

Solved!! Podcasts & videos doesn't show up in my iPad app

The Podcasts & Videos section has been available on my. iPhone for awhile now, but still does not appear in on my iPad app. Is there something I'm missing? Is this feature still not available for the iPad? I'm a premium member and as far as I'm conce...

mgleason
Newbie
The Podcasts & Videos section has been available on my. iPhone for awhile now, but still does not appear in on my iPad app. Is there something I'm missing? Is this feature still not available for...
2016-05-13 10:21:26 PM
2018-05-16 9:21:39 AM
tobi_hase
Newbie
44812 Views
43 replies
17 likes

44812 Views
43 replies
17 likes

New iPhone8 has no playlists

I have just bought an iPhone8 to replace my iPhone6. On my new phone when I open Spotify I have no playlists but they are all still listed in Shazam? Where did they go? I thought they should be on whatever device I use to log into my Spotify account?

Glen3
Newbie
I have just bought an iPhone8 to replace my iPhone6. On my new phone when I open Spotify I have no playlists but they are all still listed in Shazam? Where did they go? I thought th...
2018-05-16 4:53:49 AM
374 Views
0 replies
0 likes

374 Views
0 replies
0 likes

Songs skip when moving

Hello I’ve been using Spotify for my workouts for years now and this past week it’s suddenly started with a motion sensor that turns my music on and off when I move which makes it impossible to do exercise I have an iPhone 7 and I’m using iOS 11.3. I...

Jrak1115
Casual Listener
Hello I’ve been using Spotify for my workouts for years now and this past week it’s suddenly started with a motion sensor that turns my music on and off when I move which makes it impossible to do ex...
2018-05-02 2:37:47 PM
2018-05-16 3:06:54 AM
Jrak1115
Casual Listener
1318 Views
2 replies
0 likes

1318 Views
2 replies
0 likes

Solved!! My Spotify won't shuffle

My Spotify playlist won't shuffleI click shuffle but it just plays the songs in orderIt's really annoying meSomeone helpI have premiumAnd I use it on an iPhone

Sahra6some
Newbie
My Spotify playlist won't shuffle I click shuffle but it just plays the songs in order It's really annoying me Someone help I have premium And I use it on an iPhone
2017-04-07 2:30:37 PM
2018-05-16 2:32:40 AM
Bmcnelis
Casual Listener
52785 Views
15 replies
5 likes

52785 Views
15 replies
5 likes

Solved!! Will I be charged after my free 7 day trial?

Hi, today, i accidentally clicked "Free trial" on spotify, so now, I'm hooked up with premium for 7 days. I'm afraid I will get charged after the 7 day trial has ended, even though I haven't entered in credit card details. Is it still possible i will...

BeatlesFan5858
Casual Listener
Hi, today, i accidentally clicked "Free trial" on spotify, so now, I'm hooked up with premium for 7 days. I'm afraid I will get charged after the 7 day trial has ended, even though I haven't entered...
2014-04-26 10:00:46 PM
2018-05-16 2:18:06 AM
osornios
Spotify Star
292416 Views
140 replies
7 likes

292416 Views
140 replies
7 likes

Stop auto play in car

Hello, I am having an issue with Spotify automatically playing when it connects to my car sound system via Bluetooth. I do not want it to auto play. Even if I pause the current song manually and close Spotify completely it will still resume playing a...

wrennegade
Newbie
Hello, I am having an issue with Spotify automatically playing when it connects to my car sound system via Bluetooth. I do not want it to auto play. Even if I pause the curren...
2018-05-16 2:09:53 AM
3622 Views
0 replies
45 likes

3622 Views
0 replies
45 likes

Solved!! Can't find settings on my iPhone X

Hi I was trying to follow the instructions on the spotify's website to manage audio settings on the iPhone app... I cannot find the icon for settings... I don't know why but is not shown.PS: I already checked that I was on the lattest version of the ...

cristiandMtl
Casual Listener
Hi I was trying to follow the instructions on the spotify's website to manage audio settings on the iPhone app... I cannot find the icon for settings... I don't know why but is not shown. PS: I alre...
2018-05-14 5:46:55 PM
2018-05-16 1:54:48 AM
cristiandMtl
Casual Listener
2644 Views
2 replies
0 likes

2644 Views
2 replies
0 likes

Can't login to Spotify - iPhone 6 plus

I've got the Spotify app on my iPhone 6 plus, which is running iOS 11.3.1. My account is linked to my Facebook profile so when trying to login I click the "Log in with Facebook" button on the app. However the app freezes with the notification "Spotif...

user-removed
Visitor
I've got the Spotify app on my iPhone 6 plus, which is running iOS 11.3.1. My account is linked to my Facebook profile so when trying to login I click the "Log in with Facebook" button ...
2018-05-15 10:46:19 PM
521 Views
0 replies
0 likes

521 Views
0 replies
0 likes

Music is autoplaying/skipping

So i have an iphone 6, for some reason when i have my earbuds plugged in and listening to spotify it will skip songs, pause and play songs, without me touching anything!!! I thought it was my earbuds but it’s not. It doesn’t do this on other streamin...

sonnyr451
Newbie
So i have an iphone 6, for some reason when i have my earbuds plugged in and listening to spotify it will skip songs, pause and play songs, without me touching anything!!! I thought it was my earbuds...
2018-05-15 10:40:24 PM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

Friends Feed / Publish Activity

Hey guys, I have this the following problem since a week when using Spotify on iOS. All of my friends could see the music I am listening to.I tried reinstalling the app, relogging into my account, turning "publish activity" on and off again and nothi...

joane8
Newbie
Hey guys, I have this the following problem since a week when using Spotify on iOS. All of my friends could see the music I am listening to. I tried reinstalling the app, relogging into my ...
2018-05-15 7:04:14 PM
2018-05-15 9:49:15 PM
JackBeau
Composer
526 Views
1 replies
2 likes

526 Views
1 replies
2 likes

Podcast still not functioning

So I keep recieving an error on my spotify app that I am unable to open “this particular link on this device” when i click on any podcast. I have an ipad pro and I have deleted and reinstalled the app, updated it and still no function. I have looked ...

angery
Newbie
So I keep recieving an error on my spotify app that I am unable to open “this particular link on this device” when i click on any podcast. I have an ipad pro and I have deleted and reinstalled the ap...
2018-05-15 9:10:00 PM
320 Views
0 replies
0 likes

320 Views
0 replies
0 likes

Playlists Gone

Opened app today about all of my 12-15 different playlists with hundreds of songs are gone. It’s now random playlists that I’ve never even listened to or created. Thanks for any help. Tried logging off and on and going online to try but nothing. Ipho...

Determined2Rise
Newbie
Opened app today about all of my 12-15 different playlists with hundreds of songs are gone. It’s now random playlists that I’ve never even listened to or created. Thanks...
2018-05-15 7:24:21 PM
274 Views
0 replies
0 likes

274 Views
0 replies
0 likes

Superuser Contribution behind the lyrics doesn't work

I using the latest version of the app and ios but my app doesn't display genius. I have tested this with songs that I am 100% sure have the feature so that's not the issue.

tylnoztkn
Casual Listener
I using the latest version of the app and ios but my app doesn't display genius. I have tested this with songs that I am 100% sure have the feature so that's not the issue.
2017-02-25 8:53:51 AM
2018-05-15 4:07:38 PM
Maxiramis
Newbie
51806 Views
33 replies
10 likes

51806 Views
33 replies
10 likes

Solved!!Superuser Contribution sync between spotify and deezer?

i use spotify for both iphone and ipad. but now it is useless for ipad. I am a new user for deezer but i liked it. Is there a way export spotify playlists. especially starred and your music???

user-removed
Visitor
i use spotify for both iphone and ipad. but now it is useless for ipad. I am a new user for deezer but i liked it. Is there a way export spotify playlists. especially starred and your music???
2014-05-21 12:05:10 AM
2018-05-15 11:00:26 AM
KevinRonk
Newbie
36228 Views
7 replies
0 likes

36228 Views
7 replies
0 likes

Solved!! Cannot control or choose song on Spotify after connected to car BT.

Hi folks. I gave up trying, found no solution so far for my problem which is the following.I have an iPhone 7 (latest iOS andl atest Spotify). I connect via BT to my Kenwood KMM-BT304. As I connect sound goes out to car speakers but I lose control ov...

htlecso
Regular
Hi folks. I gave up trying, found no solution so far for my problem which is the following. I have an iPhone 7 (latest iOS andl atest Spotify). I connect via BT to my Kenwood KMM-BT304. As I co...
2018-03-14 8:52:11 AM
2018-05-15 10:54:38 AM
htlecso
Regular
26537 Views
10 replies
0 likes
BT
Car
Kenwood
Kenwood Spotify App

26537 Views
10 replies
0 likes

some discover weekly playlist songs won't download

Hi, anyone have any ideas why some songs on my son's discover weekly playlist will not download on my iphone 6? only two of the songs won't download. this has happened before. I've tried undownloading and then re-downloading. I have plenty of storage...

joahu
Casual Listener
Hi, anyone have any ideas why some songs on my son's discover weekly playlist will not download on my iphone 6? only two of the songs won't download. this has happened before. I've ...
2018-05-15 5:26:45 AM
422 Views
0 replies
0 likes

422 Views
0 replies
0 likes

Devices not found to play through Bluetooth headsets

Hi guys I just want to know if this is a Spotify problem.My bluetooth headset is connected in iPhone but Spotify cannot detect it to play through it. I will attach screenshots.This happens whenever I switch off the headset end of the day and in the m...

kazumaCat
Newbie
Hi guys I just want to know if this is a Spotify problem. My bluetooth headset is connected in iPhone but Spotify cannot detect it to play through it. I will attach screenshots. This happe...
2018-05-15 3:44:39 AM
686 Views
0 replies
2 likes

686 Views
0 replies
2 likes

I TRY TO ENTER A PLAYLIST AND IT WONT SHOW ANYTHING

So I love this playlist from Spotify called "mexico top 50" and ever since I got Spotify Premium I try to see the playlist and it stays blank....any ideas?

anasofiiadav
Newbie
So I love this playlist from Spotify called "mexico top 50" and ever since I got Spotify Premium I try to see the playlist and it stays blank....any ideas?
2018-05-15 2:13:02 AM
234 Views
0 replies
0 likes

234 Views
0 replies
0 likes

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