Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
64202 Views
16 replies
37 likes

64202 Views
16 replies
37 likes

Shuffle won’t shuffle

I am a free member with a playlist of 1000+ songs. At the top of my playlist, I have indie/ rock tracks, and more recently I have added a great deal of metal to my playlist as I have joined a metal band. Unfortunately, Spotify refuses to shuffle from...

ThomasGlover050
Newbie
I am a free member with a playlist of 1000+ songs. At the top of my playlist, I have indie/ rock tracks, and more recently I have added a great deal of metal to my playlist as I have joined a metal b...
2018-05-06 3:34:37 PM
306 Views
0 replies
0 likes

306 Views
0 replies
0 likes

Spotify Connect Issues

Hi, since yesterday (at least i reconized it yesterday) the ios app is stopping playback on connect device (yamaha) when i receive device notifications. My Wife has the same issue. Any suggestions ? Regards

dmopp
Music Fan
Hi, since yesterday (at least i reconized it yesterday) the ios app is stopping playback on connect device (yamaha) when i receive device notifications. My Wife has the same issue. ...
2018-05-06 10:43:24 AM
2018-05-06 12:57:39 PM
gregio54
Regular
1531 Views
4 replies
3 likes

1531 Views
4 replies
3 likes

Now playing not appearing in queue

Hi team,‘Now playing’ in the queue is always empty. No album art, no song name. This looks like a bug to me. Screenshot attached. OS: iOS 11.3.1App version: 8.4.51.696

Sajin
Newbie
Hi team, ‘Now playing’ in the queue is always empty. No album art, no song name. This looks like a bug to me. Screenshot attached. OS: iOS 11.3.1 App version: 8.4.51.696
2018-05-06 12:33:10 PM
258 Views
0 replies
0 likes

258 Views
0 replies
0 likes

wth HAPPENED

I got a new Spotify and it completely updated. I can’t find my friends Spotify. The new search button says “search for artists, playlists, or songs” how am I supposed to search for other users then?

Elizabeth2394
Newbie
I got a new Spotify and it completely updated. I can’t find my friends Spotify. The new search button says “search for artists, playlists, or songs” how am I supposed to search for other users then?&...
2018-05-05 12:42:49 AM
2018-05-06 4:24:57 AM
dylanlucia
Newbie
427 Views
1 replies
0 likes

427 Views
1 replies
0 likes

Cellular Data Useage while set to offline mode

We have two phones with the app that have recently starting using large quantities of data even though songs are downloaded and the app is set to offline (including in the data settings on the phone) is anyone else having this issue? I see it was an ...

Blancety
Newbie
We have two phones with the app that have recently starting using large quantities of data even though songs are downloaded and the app is set to offline (including in the data settings on the phone)...
2018-05-05 7:12:48 PM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

Problema para aceitar convite premium

nao consigo aceitar o convite do meu irmao, coloco tudo corretamente e aparece que ocorreu um erro, isso constantemente favor consertarem isso porque ele paga corretamente, nao achei nada no seu site Suporte que me ajudou

gabriel1999
Casual Listener
nao consigo aceitar o convite do meu irmao, coloco tudo corretamente e aparece que ocorreu um erro, isso constantemente favor consertarem isso porque ele paga corretamente, nao achei nada no seu site...
2017-10-19 12:30:09 AM
2018-05-05 6:06:40 PM
jroberto10
Newbie
1060 Views
3 replies
0 likes

1060 Views
3 replies
0 likes

Can’t get premiUm

I have iPhone 6i can’t buy premiumany idea why?

Ohadhouri
Newbie
I have iPhone 6 i can’t buy premium any idea why?
2018-05-05 1:50:01 PM
2018-05-05 5:09:49 PM
DerMoriz
Roadie
336 Views
1 replies
0 likes

336 Views
1 replies
0 likes

charged twice

Hi, it appears ive been charged twice this month for spotify when I really can’t afford this, is there any chance I can get a refund, thanks

sineadlynch
Newbie
Hi, it appears ive been charged twice this month for spotify when I really can’t afford this, is there any chance I can get a refund, thanks
2018-05-05 1:24:21 PM
2018-05-05 3:02:33 PM
RobiP
Gig Goer
384 Views
1 replies
1 likes

384 Views
1 replies
1 likes

I can’t see lyrics in my spotify

Hello Spotify Users, i have an iPhone 8 64GB and I’m not able to see the lyrics from rap genius. Before I got this phone it worked perfectly, since I have this one I can’t either activate nor can I see it. I tried already to deinstalled and reinstall...

Shsfls
Casual Listener
Hello Spotify Users, i have an iPhone 8 64GB and I’m not able to see the lyrics from rap genius. Before I got this phone it worked perfectly, since I have this one I can’t eith...
2018-05-03 8:18:44 PM
2018-05-05 2:47:13 PM
Shsfls
Casual Listener
5359 Views
3 replies
0 likes

5359 Views
3 replies
0 likes

Behind the lyrics

Hello! i use the last version of Spotify on iphone 5s with the last version of iOS and i dont have option for behind the lyrics in settings.Help me !

Dudu5
Casual Listener
Hello! i use the last version of Spotify on iphone 5s with the last version of iOS and i dont have option for behind the lyrics in settings. Help me !
2018-05-04 2:38:33 PM
2018-05-05 2:26:33 PM
Dudu5
Casual Listener
404 Views
1 replies
0 likes

404 Views
1 replies
0 likes

My streams are 1800 but spotify for artist say 0

Hi,I’m BackToKarma, an italian Trapper.my last song “Ricordati di me” Made 1800 streams, but when it arrived at 1200 streams, Spotify for artist say that the streams are 0.Please, fix this problem.

BackToKarma
Newbie
Hi, I’m BackToKarma, an italian Trapper. my last song “Ricordati di me” Made 1800 streams, but when it arrived at 1200 streams, Spotify for artist say that the streams are 0. Please, fix this prob...
2018-05-05 1:56:35 PM
559 Views
0 replies
0 likes

559 Views
0 replies
0 likes

Playback stops after another audio is played

Hello. I listen to Spotify on my iPhone 8 and this problem takes place when I’m using my bluetooth headphones (JBL), which is all day long as I work. I’m listening to a song, then I receive an audio message, e.g. in Whatsapp, play it, and then the mu...

jeanpellanda
Newbie
Hello. I listen to Spotify on my iPhone 8 and this problem takes place when I’m using my bluetooth headphones (JBL), which is all day long as I work. I’m listening to a song, then I receive an audio ...
2018-05-05 1:28:25 AM
2018-05-05 12:32:24 PM
user-removed
Not applicable
545 Views
1 replies
0 likes

545 Views
1 replies
0 likes

No auto play after WhatsApp recording

Does anyone have the same problem as mine? I’m using IOS 11.3.1. It’s so annoying that the music doesn’t play automatically after listening to the WhatsApp recording. Can anyone help me to fix this problem? Many thanks!!!

Karenchingyin
Newbie
Does anyone have the same problem as mine? I’m using IOS 11.3.1. It’s so annoying that the music doesn’t play automatically after listening to the WhatsApp recording. Can anyone help me to fix this p...
2018-05-05 3:09:36 AM
2018-05-05 12:31:27 PM
user-removed
Not applicable
393 Views
1 replies
0 likes

393 Views
1 replies
0 likes

I Can’t Remove A Song From My Playlist

EDIT: I figured out how to remove songs. For those who may need it:(I am on an iOS)press the three dots at the top right of the playlistpress “edit”oress the red circle next to the song you want to remove ORIGINAL POST:I have no option to remove song...

nerf_this
Newbie
EDIT: I figured out how to remove songs. For those who may need it: (I am on an iOS) press the three dots at the top right of the playlist press “edit” oress the red circle next to the son...
2018-05-05 3:14:53 AM
2018-05-05 10:05:33 AM
DerMoriz
Roadie
3355 Views
1 replies
0 likes

3355 Views
1 replies
0 likes

Spotify Crashing

Since this morning, Spotify has been crashing on my iPad and I can't seem to fix it. Every time I try to go into the app, it doesn't even get past the loading screen before crashing. I've tried both a soft and hard reboot as well as deleting the app ...

airetica
Regular
Since this morning, Spotify has been crashing on my iPad and I can't seem to fix it. Every time I try to go into the app, it doesn't even get past the loading screen before crashing. I've tried both ...
2018-05-04 3:21:01 AM
2018-05-05 8:01:06 AM
airetica
Regular
722 Views
3 replies
0 likes

722 Views
3 replies
0 likes

Trying to access Daily Mix from Yesterday

Hello, I was listening to a Daily Mix yesterday and it was amazing! I went to try and save some of the songs today and it is a new list!! Is there any way I can access the Daily mix from yesterday or am I able to view the history of the songs I’ve pl...

DjNamaste
Casual Listener
Hello, I was listening to a Daily Mix yesterday and it was amazing! I went to try and save some of the songs today and it is a new list!! Is there any way I can access the Daily mix from yes...
2018-05-04 6:43:13 PM
2018-05-05 3:16:19 AM
DjNamaste
Casual Listener
3698 Views
1 replies
7 likes

3698 Views
1 replies
7 likes

Spotify radio tab doesnt show up on iphone

i don't have the spotify radio button on my iphone app but i have it on my pc. i have already try reinstalling the app but it still doesnt appear. any help?

billpulsar
Casual Listener
i don't have the spotify radio button on my iphone app but i have it on my pc. i have already try reinstalling the app but it still doesnt appear. any help?
2018-04-24 1:02:37 PM
2018-05-04 10:17:29 PM
billpulsar
Casual Listener
713 Views
2 replies
0 likes

713 Views
2 replies
0 likes

Shuffle or Refresh Daily Mix

PLEASE don't come back to this post with a "Improve the Daily Mix with the heart or the 'do not like' buttons". That seems to be the standard answer to all questions about the Daily Mix. Right. That is now out of the way. My "Daily" mixes remain exce...

zaphodspot2
Casual Listener
PLEASE don't come back to this post with a "Improve the Daily Mix with the heart or the 'do not like' buttons". That seems to be the standard answer to all questions about the Daily Mix. Rig...
2016-12-10 2:41:07 PM
2018-05-04 9:31:47 PM
user-removed
Not applicable
9894 Views
6 replies
29 likes

9894 Views
6 replies
29 likes

Problem

So.. basically I started my phone and wanted to start spotify but it didn't work. Also it was this kind of black like you're updating an app. After that I tried to restart my phone and since that didn't work I wanted to uninstall spotify but that did...

lifelivelovee
Newbie
So.. basically I started my phone and wanted to start spotify but it didn't work. Also it was this kind of black like you're updating an app. After that I tried to restart my phone and since that did...
2018-05-04 7:58:26 PM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

Vertical video

I’m trying to watch a vertical video clip, the Delicate music video by Taylor Swift to be more specific, but Spotify don’t let me do this. The video was made do be watch in vertical side but everytime I try to get full screen the video turns automati...

Charlesbsa
Newbie
I’m trying to watch a vertical video clip, the Delicate music video by Taylor Swift to be more specific, but Spotify don’t let me do this. The video was made do be watch in vertical side but ev...
2018-03-31 8:02:36 PM
2018-05-04 6:47:54 PM
Julo75
Newbie
5444 Views
1 replies
14 likes

5444 Views
1 replies
14 likes

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