Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
64452 Views
16 replies
37 likes

64452 Views
16 replies
37 likes

Vertical video

I’m trying to watch a vertical video clip, the Delicate music video by Taylor Swift to be more specific, but Spotify don’t let me do this. The video was made do be watch in vertical side but everytime I try to get full screen the video turns automati...

Charlesbsa
Newbie
I’m trying to watch a vertical video clip, the Delicate music video by Taylor Swift to be more specific, but Spotify don’t let me do this. The video was made do be watch in vertical side but ev...
2018-03-31 8:02:36 PM
2018-05-04 6:47:54 PM
Julo75
Newbie
5444 Views
1 replies
14 likes

5444 Views
1 replies
14 likes

Making a call with CarPlay Spotify Continues to play.

When I make a call using CarPlay on a Kenwood DMX905S with spotify playing, the music continues to play low during the call. Only I can hear it however and the person on the call cannot. This does not occur if I'm listening to spotify as the source o...

savante21
Newbie
When I make a call using CarPlay on a Kenwood DMX905S with spotify playing, the music continues to play low during the call. Only I can hear it however and the person on the call cannot. &nbsp...
2018-05-04 4:47:12 PM
437 Views
0 replies
0 likes

437 Views
0 replies
0 likes

Spotify ödeme

Merhaba iyi günler. Ben 28 nisanda spotify premium’a öğrenci kimliğinden yararlanarak kayıt oldum ve öğrenci kimliğim henüz onaylanmadığı halde 7₺ kesildi. 30 nisanda öğrenci kimliğim kabul edildi ve 7₺ tekrardan kesildi yani iki kere 7₺ kesildi. Yar...

Merve9793
Newbie
Merhaba iyi günler. Ben 28 nisanda spotify premium’a öğrenci kimliğinden yararlanarak kayıt oldum ve öğrenci kimliğim henüz onaylanmadığı halde 7₺ kesildi. 30 nisanda öğrenci kimliğim kabul edildi ve...
2018-05-02 3:58:25 PM
2018-05-04 4:00:16 PM
DerMoriz
Roadie
431 Views
1 replies
0 likes

431 Views
1 replies
0 likes

Can't login [iOS only]

I can login to my spotify just fine on the website using the exact same credentials, but every time i try to load it on a different phone it just says "We're currently experiencing problems. Please try again later". It still works on my other phone j...

reaibn
Newbie
I can login to my spotify just fine on the website using the exact same credentials, but every time i try to load it on a different phone it just says "We're currently experiencing problems. Please t...
2018-05-02 7:37:59 PM
2018-05-04 3:58:59 PM
DerMoriz
Roadie
425 Views
1 replies
0 likes

425 Views
1 replies
0 likes

Solved!! Split screen option on iPad Pro

This is dreadful to find that this feature does not work with OS11 (nor older OS.) I NEED this feature as a yoga teacher! Here is the beauty of having this work: Plans on one side, playlist on the other. I can follow along and see where I am with my ...

Carol64
Music Fan
This is dreadful to find that this feature does not work with OS11 (nor older OS.) I NEED this feature as a yoga teacher! Here is the beauty of having this work: Plans on one side, playlist on the ot...
2018-05-04 4:47:57 AM
2018-05-04 3:54:12 PM
DerMoriz
Roadie
3238 Views
1 replies
4 likes

3238 Views
1 replies
4 likes

Solved!! Downloads tab has disappeared

I predominantly listen to Spotify on my iPad, more often than not without internet connection. I have therefore downloaded a fair amount of music onto this device. All of my downloaded music was, up until now, very easy to find under the Downloads ta...

Lomaski
Newbie
I predominantly listen to Spotify on my iPad, more often than not without internet connection. I have therefore downloaded a fair amount of music onto this device. All of my downloaded music was, up ...
2017-10-31 4:52:53 PM
2018-05-04 12:42:26 PM
joeleighton
Newbie
13716 Views
31 replies
7 likes

13716 Views
31 replies
7 likes

Random Changes to songs, pauses, play and also voice control turned on

Hey,Need help quickly! For the past few weeks spotify on my iPhone 7 has been randomly changing songs, pausing and playing, re-winding and fast forwarding with no interaction with the app. I have it on locked screen, closed all other apps but still g...

becca_wom
Newbie
Hey, Need help quickly! For the past few weeks spotify on my iPhone 7 has been randomly changing songs, pausing and playing, re-winding and fast forwarding with no interaction with the app. I have i...
2018-05-04 10:44:00 AM
886 Views
0 replies
0 likes
Paused songs
Random shuffle
Skipping songs
Voice control

886 Views
0 replies
0 likes

songs stopped playing after one second

hey i have iphone 6s and some of my songs wont play after one second. some of them are from import music and some of them are not, and its only on mu iphone like that in the cumputer its all good.. what can i do?

mindofshani
Newbie
hey i have iphone 6s and some of my songs wont play after one second. some of them are from import music and some of them are not, and its only on mu iphone like that in the cumputer its all good.. w...
2018-05-03 4:32:01 PM
2018-05-04 10:21:30 AM
Luke
Spotify Star
989 Views
1 replies
0 likes

989 Views
1 replies
0 likes

VMware Virtual Platform

Hola! Actualice mi Spotify y empezó a tener problemas. Me aparece algo llamado VMware Virtual Platform y no puedo escuchar mis canciones, se cambian en automático a los 30 segundos. ¿alguien podría decirme porqué? ¿Cómo eliminó esa opción de devices?

ligia05
Newbie
Hola! Actualice mi Spotify y empezó a tener problemas. Me aparece algo llamado VMware Virtual Platform y no puedo escuchar mis canciones, se cambian en automático a los 30 segundos. ¿...
2018-05-04 6:44:54 AM
331 Views
0 replies
1 likes

331 Views
0 replies
1 likes

Spotify Issues on iPad Pro multitask / split screen

Good Day, Happy that Spotify is working on my iPad pro, however, I can't get it to split screen with my web browser. Is this a known issue? Thank you, Ryan

RyanMcKeon
Casual Listener
Good Day, Happy that Spotify is working on my iPad pro, however, I can't get it to split screen with my web browser. Is this a known issue? Thank you, Ryan
2015-12-02 12:53:05 AM
2018-05-04 4:38:27 AM
Carol64
Music Fan
3430 Views
7 replies
14 likes

3430 Views
7 replies
14 likes

Solved!! How the heck can I delete albums and artists out of Your Music?!?!?!?

I had asked elsewhere about how to delete stuff out of "Your Music" and was told that from the 3 dots in the upper right of the app screen I would get a "Remove" option.BUT.1) That option is simply not there all the time. I cannot figure out any rhym...

montezumacats
Regular
I had asked elsewhere about how to delete stuff out of "Your Music" and was told that from the 3 dots in the upper right of the app screen I would get a "Remove" option. BUT. 1) That optio...
2015-06-30 10:50:41 PM
2018-05-04 2:32:17 AM
mariner7
Newbie
172165 Views
17 replies
0 likes

172165 Views
17 replies
0 likes

Charts arent loading

Hi, I just want to know why charts are not viewable on my iphone 6 running ios 9.3.5 with the latest version of Spotify? It was working before, but suddenly they arent loading. I beliave everything else is working fine. If I’m going to pay for music ...

tormentjr
Newbie
Hi, I just want to know why charts are not viewable on my iphone 6 running ios 9.3.5 with the latest version of Spotify? It was working before, but suddenly they arent loading. I beliave eve...
2018-05-04 1:50:05 AM
692 Views
0 replies
0 likes

692 Views
0 replies
0 likes

Me siguen pasando las canciones aleatoriamente

Buenas! Tengo Spotify premium y me siguen pasando las canciones aleatoriamente

Delber
Newbie
Buenas! Tengo Spotify premium y me siguen pasando las canciones aleatoriamente
2018-05-03 12:06:34 AM
245 Views
0 replies
0 likes

245 Views
0 replies
0 likes

Undo "forget device"

I accidently hit the "forget device" button on the "connect my device" page. Spotify forgot my Google Home (chromecast audio), and now I cant find any way to connect to it again. I need help to undo the "forget device". I have tried to log out and in...

11134751194
Newbie
I accidently hit the "forget device" button on the "connect my device" page. Spotify forgot my Google Home (chromecast audio), and now I cant find any way to connect to it again. I need help to undo ...
2018-05-03 9:51:28 PM
2124 Views
0 replies
1 likes

2124 Views
0 replies
1 likes

Music not apperaring

I got the notification saying I am unable to add more songs for offline use, but any songs I add now will not appear in songs. Is there away to add more music to my songs without it being for offline use but keeping my existing music.

Paul_Pannu
Newbie
I got the notification saying I am unable to add more songs for offline use, but any songs I add now will not appear in songs. Is there away to add more music to my songs without it being for offline...
2018-05-03 9:15:26 PM
279 Views
0 replies
0 likes

279 Views
0 replies
0 likes

Solved!! Playlist position

I was wondering if anyone knows how to make my playlist higher up on the list? I created my “BŁÜ $iDE” as my first playlist and because it’s my favorite music genre, I add songs to that more than any other. Because it was the first one, it’s at the v...

gardjosh668
Casual Listener
I was wondering if anyone knows how to make my playlist higher up on the list? I created my “BŁÜ $iDE” as my first playlist and because it’s my favorite music genre, I add songs to that more than any...
2018-05-02 8:01:26 PM
2018-05-03 7:24:12 PM
gardjosh668
Casual Listener
1045 Views
2 replies
0 likes

1045 Views
2 replies
0 likes

Spotify randomly stops playing music

Does anyone share the same problem? Spotify just randomly stops playing music when my phone is connected to an external speaker (Bluetooth). That's so annoying...please help me!

sevef
Newbie
Does anyone share the same problem? Spotify just randomly stops playing music when my phone is connected to an external speaker (Bluetooth). That's so annoying...please help me!
2018-04-28 6:03:32 PM
2018-05-03 5:44:51 PM
user-removed
Not applicable
706 Views
1 replies
0 likes

706 Views
1 replies
0 likes

Search function not working

I'm using Spotify on my iPhone 7 and when I try to search of a song or artist I get a message that says "An Error Occured" with a Try Again button. When I press the Try Again button, nothing happens. I am a premium member. I've tried uninstalling the...

Brando45
Newbie
I'm using Spotify on my iPhone 7 and when I try to search of a song or artist I get a message that says "An Error Occured" with a Try Again button. When I press the Try Again button, nothing happens....
2018-05-02 11:55:47 PM
2018-05-03 3:40:34 PM
Zogay
Newbie
1806 Views
2 replies
0 likes

1806 Views
2 replies
0 likes

Update 8.4.49.364 Issues

The new update that happened to my phone yesterday (4/19/18) totally **bleep** up my spotify app experience on my iphone.My radio stations are gone and the radio feature isn't available anymore and i can't access it on the app. I deleted the app and ...

Citizen1
Casual Listener
The new update that happened to my phone yesterday (4/19/18) totally **bleep** up my spotify app experience on my iphone. My radio stations are gone and the radio feature isn't available anymore and...
2018-04-20 6:58:43 PM
2018-05-03 2:08:03 PM
Cherrie
Casual Listener
1642 Views
5 replies
2 likes

1642 Views
5 replies
2 likes

Solved!! An error occurred

Keep getting this message when I try to search. Still plays music but can’t search anything. Tried restarting phone and app, turned airplane mode on and off (this solved it for about 10 mins but doesn’t fix it this time) tried turning off wifi and I ...

Cdrake1973
Newbie
Keep getting this message when I try to search. Still plays music but can’t search anything. Tried restarting phone and app, turned airplane mode on and off (this solved it for about 10 mins but does...
2018-05-02 12:49:52 AM
2018-05-03 8:02:14 AM
Keanu_C
Community Legend
1157 Views
1 replies
0 likes

1157 Views
1 replies
0 likes

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