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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63225 Views
  • 16 replies
  • 37 likes
  • 63225 Views
  • 16 replies
  • 37 likes

Superuser Contribution Couldn't open link

PlanFreeCountryIrelandDeviceiPod Touch 7th GenerationOperating SystemiOS 15.8.1 My Question or IssueI have an issue with my iPod touch where whenever I try to play a song from search. It'll give me an error that reads Couldn't open link- Spotify can'...

  • Newbie
  • Plan Free Country Ireland Device iPod Touch 7th Generation Operating System iOS 15.8.1   My Question or Issue I have an issue with my iPod touch where whenever I try to play a song fro...
  • Yordan
  • Moderator
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car view suddenly stopped working

PlanPremiumCountryGermanyDeviceiPhone 11 ProOperating SystemLatest iOS I've been using Spotify car view in my car for years now. The iPhone is connected to an aftermarket BT receiver, which is connected to the car stereo. This setup has been working ...

  • Regular
  • Plan Premium Country Germany Device iPhone 11 Pro Operating System Latest iOS   I've been using Spotify car view in my car for years now. The iPhone is connected to an aftermarket BT re...
  • yum1k0
  • Visitor
  • 7563 Views
  • 20 replies
  • 2 likes
  • 7563 Views
  • 20 replies
  • 2 likes

Solved!!Superuser Contribution Can't download Spotify to my iPod touch 6th gen because it requires iOS 13!

PlanFree/PremiumCountryUKDevice(iPod touch 6th generation)Operating System(iOS 12.5.6) My Question or IssueI have bought a second hand iPod touch 6th gen for my little girl so she can play songs using Spotify however I can't download the Spotify app ...

  • Newbie
  • Plan Free/Premium Country UK Device (iPod touch 6th generation) Operating System (iOS 12.5.6)   My Question or Issue I have bought a second hand iPod touch 6th gen for my little g...
  • 4NDR3WH4RRY8
  • Regular
  • 11348 Views
  • 6 replies
  • 0 likes
  • 11348 Views
  • 6 replies
  • 0 likes

Superuser Contribution Echo device has disappeared from device list

PlanPremiumCountryUK DeviceiPhone 14 & MacBook Pro 2019Operating System(iOS 17) My Question or IssueI have read many articles about echo devices disappearing from Spotify's device list but none of the solutions have helped. My Echo won't appear in my...

  • Casual Listener
  •   Plan Premium Country UK   Device iPhone 14 & MacBook Pro 2019 Operating System (iOS 17)   My Question or Issue I have read many articles about echo devices disappeari...
  • Susan_GP
  • Moderator
  • 2447 Views
  • 10 replies
  • 3 likes
  • 2447 Views
  • 10 replies
  • 3 likes

Superuser Contribution What’s the difference between Spotify’s ‘Optimize Listening Experience’ and ‘Automatic’ quality

HelloI’ve been exploring the sound quality settings in Spotify and find myself puzzled by the overlap between the “Optimize Listening Experience” feature and the “Automatic” quality setting. Given their similar goals of adjusting music quality based ...

  • Casual Listener
  • Hello I’ve been exploring the sound quality settings in Spotify and find myself puzzled by the overlap between the “Optimize Listening Experience” feature and the “Automatic” quality setting. Given ...
  • Elena
  • Moderator
  • 406 Views
  • 1 replies
  • 1 likes
  • 406 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs not being added to my playlist despite pop-up saying they are

Hello,I just discovered songs that I add to my big playlist are not actually being added, despite the pop-up confirming they are. The number of songs has not gone up from 9,969 in some time, and if I sort the playlist by recently added, the latest so...

  • Casual Listener
  • Hello, I just discovered songs that I add to my big playlist are not actually being added, despite the pop-up confirming they are. The number of songs has not gone up from 9,969 in some time, and if...
  • Joan
  • Moderator
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Rounded corners - or not???

I just noticed that the artwork is suddenly now with rounded corners (horrible). But when I went back a few seconds later, it was back to regular corners.What is going on?Why can't they just leave it as normal corners... resist the urge to keep messi...

  • Roadie
  • I just noticed that the artwork is suddenly now with rounded corners (horrible). But when I went back a few seconds later, it was back to regular corners. What is going on? Why can't they just leav...
  • Dieter3
  • Casual Listener
  • 2459 Views
  • 10 replies
  • 5 likes
  • 2459 Views
  • 10 replies
  • 5 likes

Superuser Contribution Two back buttons when accessing a folder on ios and ipad os

PlanPremiumCountrySerbiaDevice Iphone 15 pro and Ipad pro 11 inchOperating SystemiOS 17.3 My Question or IssueI'm seeing two back buttons when I access my playlist folders on my iOS and iPadOS devices. I tried restarting the app but the issue remains...

  • Music Fan
  • Plan Premium Country Serbia Device  Iphone 15 pro and Ipad pro 11 inch Operating System iOS 17.3   My Question or Issue I'm seeing two back buttons when I access my playlist fol...
  • MihailY
  • Moderator
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution the dreaded OOPS!

Plan:PremiumCountry USA DeviceiPhone SEOperating SystemiOS 15.8.1 My Question or Issue I deleted an old account. I then used a different email address to create a different account and everything went swimmingly until I tried to use Spotify on my iPh...

  • Newbie
  • Plan:Premium Country USA   Device iPhone SE Operating System iOS 15.8.1   My Question or Issue   I deleted an old account. I then used a different email address to create a d...
  • Yordan
  • Moderator
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle resets on liked songs every time I close the app

PlanPremiumCountryAustralia DeviceiPhone 12Operating SystemiOS 17.3 My Question or IssueIt appears that every time I reopen the app on my iPhone, songs added to my liked songs will not shuffle. As I had previously been able to listen to my favorite s...

  • Regular
  • Plan Premium Country Australia  Device iPhone 12 Operating System iOS 17.3   My Question or Issue It appears that every time I reopen the app on my iPhone, songs added to my liked...
  • TryingMonkey
  • Regular
  • 1987 Views
  • 9 replies
  • 2 likes
  • 1987 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Redirected logins on updated iPhone app

Plan:Premium CountryUSADevice(iPhone 12 My Question or Issue I had to install the apo again recently and now there is a redirect upon trying to sign in on the iOS app which sends me to another page. Spotify says it’s their regular login page but it’s...

  • Regular
  • Plan: Premium  Country USA Device (iPhone 12   My Question or Issue   I had to install the apo again recently and now there is a redirect upon trying to sign in on the iOS app...
  • Eni
  • Moderator
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify through Sonos (keeps cutting off)

PlanPremiumCountrySaint Vincent and the GrenadinesDeviceiPhone 11 and Macbook Pro 2015Operating SystemLatest for both My Question or IssueThe music keeps cutting off, sometimes it takes longer sometimes quicker, as though someone else is using the ac...

  • Casual Listener
  • Plan Premium Country Saint Vincent and the Grenadines Device iPhone 11 and Macbook Pro 2015 Operating System Latest for both   My Question or Issue The music keeps cutting off, sometim...
  • qschaedle
  • Casual Listener
  • 765 Views
  • 2 replies
  • 0 likes
  • 765 Views
  • 2 replies
  • 0 likes

Superuser Contribution Fast Forward Issue with Spotify Video: How to Skip or Disable?

Hello, I'm facing an issue with Spotify's video content, where I can only fast forward; is there a way to skip tracks or disable video playback?

  • Newbie
  • Hello, I'm facing an issue with Spotify's video content, where I can only fast forward; is there a way to skip tracks or disable video playback?
  • Ivelina
  • Moderator
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

The new watchOS 10 app is very, very, very bad

We got an "update" (which honestly feels more like a downgrade) on the watchOS app and it's so bad I want to believe that was meant to be a beta version. The first and third screens in the starting portion of the app do the same thing, and now swipe ...

  • Newbie
  • We got an "update" (which honestly feels more like a downgrade) on the watchOS app and it's so bad I want to believe that was meant to be a beta version. The first and third screens in the starting p...
  • african_warrior
  • Newbie
  • 768 Views
  • 1 replies
  • 2 likes
  • 768 Views
  • 1 replies
  • 2 likes

Superuser Contribution Why does my app not resume playing the last song after I close it?

After the newest update (version 8.7.90) on iOS 15.6.1, I noticed immediately that after I leave the app, if I try to press “play” on the last song I was listening to then the playlist just finishes and I see the Home Screen on the app. And if I try ...

  • Casual Listener
  • After the newest update (version 8.7.90) on iOS 15.6.1, I noticed immediately that after I leave the app, if I try to press “play” on the last song I was listening to then the playlist just finishes ...
  • Eni
  • Moderator
  • 2513 Views
  • 9 replies
  • 0 likes
  • 2513 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Local files with special characters in title are unplayable (iPhone)

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 15.5 Most of the local files on my phone, when downloaded from my laptop, appear grayed out and are unplayable upon closing the app and reopening it. This appears to be a common problem here wit...

  • Casual Listener
  • Plan Premium Country USA Device iPhone XR Operating System iOS 15.5   Most of the local files on my phone, when downloaded from my laptop, appear grayed out and are unplayable upon clos...
  • Susan_GP
  • Moderator
  • 724 Views
  • 3 replies
  • 0 likes
  • 724 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast filter by unplayed

iPhone the filter in podcasts for showing only unplayed podcasts has gone missing. Where is this filter? and for the love of all that is good and holy please make it a persistent filter. I never want to see podcasts I’ve already listed to. When I tur...

  • Visitor
  • iPhone  the filter in podcasts for showing only unplayed podcasts has gone missing. Where is this filter?  and for the love of all that is good and holy please make it a persistent fi...
  • Not applicable
  • 1253 Views
  • 7 replies
  • 0 likes
  • 1253 Views
  • 7 replies
  • 0 likes

Superuser Contribution Songs keep repeating in any type of playlist I put on

Regardless of what type of playlist I am listening to (self curated, Spotify playlist, artist Radio, etc.) the same songs will play repeatedly throughout the listening experience. This is occurring when 95-99% of the playlist hasn’t been played yet (...

  • Casual Listener
  • Regardless of what type of playlist I am listening to (self curated, Spotify playlist, artist Radio, etc.) the same songs will play repeatedly throughout the listening experience. This is occurring w...
  • anna_cawrey
  • Newbie
  • 13547 Views
  • 2 replies
  • 4 likes
  • 13547 Views
  • 2 replies
  • 4 likes

Superuser Contribution Spotify controls no longer showing on lock screen, I'm in Iphone IOS 16.

I updated my phone and I saw the controls for a few days but now nothing appears on the lock screen and I don't understand why. I've logged out and back in, deleted the app and redownloaded it, and played with the settings but nothing has helped.

  • Casual Listener
  • I updated my phone and I saw the controls for a few days but now nothing appears on the lock screen and I don't understand why. I've logged out and back in, deleted the app and redownloaded it, and p...
  • D4CLoveTrain
  • Newbie
  • 884 Views
  • 3 replies
  • 0 likes
  • 884 Views
  • 3 replies
  • 0 likes